26721 comments found.
One can update wordpress 4.8? Best regards
Hi,
Yes, we tested everything and it is safe to update to 4.8
Qode
OK, thanks !
I made a ticket, no one answered me yet. It’s normal ?
Hi again,
Yes, we are replaying to all our tickets according to ticket time from oldest to newest, but I will see if someone can reply to you any sooner.
Qode
Thank you very much ! 
You’re welcome
HI. Just submitted PUBLIC TICKET #1201144. I would love love love an answer as quickly as you can. Love you guys!!
Hello,
Agent will check your ticket shortly.
Qode
Hello, I’m using the Portfolio List on my website and choose Lightbox for images (default hover)
however on mobile clicking on image links to portfolio item
I would like to remove/disable this link so nothing happens on mobile touch on images (without losing lightbox on hover for desktop)
cheers
—edit
found the answer here: https://qode.ticksy.com/ticket/544546)
Thanks for update,
We are glad to hear that you have found solution for this by yourself.
Qode
Hi! I get You’re theme but I can’t find this demo: http://bridge24.qodeinteractive.com/
Thank You! I have another question. I have blog: http://www.jedzmygdzies.pl. Can I install this theme on it? Every post will be there if I do this? What about menus?
Hi again,
It is not wise to import demo on live website, because it will import demo content, and things can get messed up and even some content items my be overwritten. In this case it is good practice to install WordPress on your local machine (localhost) and then to try different demos. In this way you can see which options we used and you can reproduce that on your live page.
https://premium.wpmudev.org/blog/setting-up-xampp/Demo import process is explained in theme documentation http://bridge.qodeinteractive.com/documentation/3-demo-content/3-1-qode-import/
Qode
Oh my! It’s so complicated 
Is it possible that You write me a massage with options you used?
If you need assistance with anything feel free to write to our support on our support forum https://qode.ticksy.com
Qode
Hi I have just built my website with Bridge theme which is a great theme but I have just looked at it on my mobile and the menu isn’t showing how do I get the menu bars to show? Thanks
Hi there,
Mobile menu toggle button will be displayed on smartphones instead of regular menu like in this screenshot https://www.screencast.com/t/akkLjkFs
If this is not the case on your end, maybe there is some plugin conflict so you could try deactivating all 3rd party plugins and also caching / optimization plugins and to test this again. If issue persists please contact our support by submitting a ticket at https://qode.ticksy.com and provide WordPress admin access and a login link in your ticket so we can investigate this further.
Qode
Hello, is there a page or a file with all type of font that we can choose in the theme?
Thank you in advance!!
Hello,
You can choose from may available google fonts, and they are listed when you try to change font family for some heading or paragraph, but we don’t have file which is covering all included fonts, sorry. You can simply access google fonts online in case that you need to see how font will look like.
Qode
hi, How to make an image responsive. My picture is 1920X500. When I look at a 27 ‘screen it does not take up the entire screen.
Best regards,
Hi,
Please contact our support by submitting a ticket at https://qode.ticksy.com and provide all necessary info in your ticket along with a link to your site.
Qode
hi is there a rating system included? i want to asign star rating to my articles or pages
Hi,
Thanks for writing in.
Unfortunately we don’t have rating system integrated, sorry . You can try to search for some plugin in order to extend theme functionality in that way.
Qode
Hello again! sorry for so many questions lol, How can i turn off the main slider? Currently I’m using the Bridge Digital Demo, and it has the Qode slider i would like to turn this off, i don’t want to have the slider on top of my site.
Thank you.
Hello,
Edit page which contain slider, and remove slider shortocde from slider shortocde meta box on that page https://www.screencast.com/t/0EFxWBAx
Qode
Your Bridge theme contains non-updated copies of some WooCommerce template files. These files need to be modified to be compatible with the current version of WooCommerce. You can see which files have been affected on the system status page. If in doubt, consult the author of the topic.
Hello,
Latest version don’t have outdated WooCommerce templates https://www.screencast.com/t/JndE7oLE . Please update Bridge theme and all required plugins to latest versions. Theme update instructions can be found here http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
Also, we have video tutorials regarding theme update:
https://www.youtube.com/watch?v=duvezfgPrLY&list=PLNypD600o6nLFmxDfvLXYbH6LjWSoAhaV&index=5 https://www.youtube.com/watch?v=NI7LJwkXUAA&index=6&list=PLNypD600o6nLFmxDfvLXYbH6LjWSoAhaVIf you continue to have problems, please contact our support by submitting a ticket at https://qode.ticksy.com and provide WordPress and FTP admin access in your ticket so they can assist you with this matter.
Qode
Hi again. Are you able to tell me if there has been any change or consideration to change the portfolio items to open only in lightbox on mobile (to not link to the individual project)? (https://qode.ticksy.com/ticket/544546) Thank you!
Hello,
Feature isn’t marked for adding since we didn’t have enough requests for this in the past. In fact only you have requested this, sorry . In case that we receive more requests dev team may reconsider adding it.
Best Regards, Qode
Ok. I know I’m not the only one because I referenced the above ticket, and I also saw it mentioned here in the comments a few times. This would be great to have, as I have used the CSS to disable it from being clickable (got the CSS from the ticket I referenced above) but now there is no way to enlarge the project photos on mobile. Thank you.
Hi again,
I understand that there were several requests but it wasn’t enough for adding this as a feature and mainly because lightbox size is determined by screen size while maintaining image proportions so lighbox image on mobile will be same size as the one which is in the content, and touch device users don’t like to tap things when they don’t have to so it is far better to have everything within the content and that user can simply access everything by scrolling up and down. If this is important to you, try writing to your ticket again so our support can think of some additional workaround if possible.
Qode
Hi there. Wordpress 4.8 just released. Any known issues with compatibility? It’s safe to update WP?
Hi there,
We have tested 4.8 beta versions, and just released final version and everything is fine. It is safe to update WordPress to latest WordPress version.
Qode
Are there any ways to decrease the impressive number of .js files that are loaded with your theme (and yes, I’ve optimized everything else)? I’m pretty sure the only way to do it is to do it manually, I’m willing to do it but would like to make sure there’s no “proper way” to do it first. I feel it should be one great feature for us designer to be able to limit all the javascript bloat we don’t use/need… Thanks.
Hello,
It is good point. By having possibility to turn off some functionality and options loading time can be enhanced. I’ll forward this to our dev team as a feature request and they will consider it for some future updates. Right now, you can write to our support over support forum at https://qode.ticksy.com and they can give you some suggestion for site optimization. Also, you can search public tickets like this one for example https://qode.ticksy.com/ticket/598880
Qode
I’m using the Qode List-Unordered element and the lists have a underline when hovering. There are no hrefs in my code. How do I remove the underline from the list? Thank you kindly.
Hi there,
That is not the case on our end when we test that element. Please send us a link to your page so we can inspect that.
Thanks, Qode
Here is the link. bit.ly/qode-list-element
Hi again,
You have custom css for that part https://www.screencast.com/t/Px0AMmXwA2kK remove that code from Qode options > General > Custom CSS field.
Qode
Hi, I bought this theme and am trying to turn off all caching. I have no plugins installed to cahce the site, yet when I update on the backend, changes are not visible until I force Google to recrawl the page. Is there a hidden cache setting somewhere? How do I remove this?
Hello,
Theme don’t have its own caching, and that is also not allowed by coding standards, so if all caching / optimization plugins are disabled, then maybe your host is forcing some caching for you hosting plan and you should contact them to see if that is the case.
Qode
Hello! I am running into a minor issue. I have posted photos within a row on my site, and set it up into prettyPhoto, but when I click to the next photo, it keeps showing the same photo. My question is, is there any way to link all the photos on the page together so that when you click it and it pops up, you can scroll through all of the rest of the photos.
Hi,
Single image prettyphot is instance of that image, and you can’t list other photos like that. In order to be able to list all photos, you need to add them with Image gallery Visual Composer element with lighbox option enabled.
Qode
When will my ticket be responded to???
Hello,
One of our agents is already assigned to your ticket, and he will reply to you shortly.
Qode
We have a digital agency and want to use these templates for our clients. Is it possible to list the demo’s on our site similar to your landing page so the clients can choose what they like?
Hello,
Yes, you can import New Landing page demo which contain all previous landing pages and you can list our demos, or if you plan to create your own demos you can also present them with portfolio list element like we did.
Qode
New Demo 48: Has an Instagram feed at the bottom. What plugin is it?
Hi,
It is one of required Bridge theme plugins – Qode Instagram Widget plugins, and after installing it you can add its widget to one of theme widget areas https://www.screencast.com/t/vbdu4orhvy
Qode
