26686 comments found.
Hello, I have noticed that all the webs i have made with BRIDGE have decreased the results in google insights dramatically, from 78-80% to 20%. What has happened? I use WP Fastest cache but i think is something related to google and the big number of JS scripts and CSS of your theme
Hello,
Google is changing requirements and metrics for all their services and tools so users needs to keep track on them but since most users don’t have coding knowledge there are really helpful guides which can be followed like for example this one https://www.keycdn.com/blog/google-pagespeed-insights-wordpress/
In case that you need assistance from our support team regarding additional optimization, you can get in touch with them by submitting a ticket at https://qode.ticksy.com and they will provide you with some additional tips.
Qode
Thank you for the article, very useful. But i am checking that the left menu demo is no very optimized http://demo.qodeinteractive.com/bridge104/
Hi again,
It is looking good on all screen sizes from smaller ones to desktops, I just tested it. If there is something specific, please elaborate this a bit and if you need some fine tuning with custom css you can contact our support trough support forum https://qode.ticksy.com
Qode
Sorry, I cant find Demo 2 content for installing, is that a bug? Thx
Hello,
If you were referring to this one http://demo.qodeinteractive.com/bridge2/ it isn’t listed for import since it is Original demo with left menu option enabled. Import Original demo and then switch to left menu from Qode options. If you need help setting it up, you can contact our support trough support forum https://qode.ticksy.com/
Qode
Hi, when I use the the Qode slider, the image (even though at 1920×1080) underlaps the content below it and as you scroll you can see it. I tried reducing image size, but same thing happens. Screenshot: https://tinyurl.com/ydfe5mm4 The dark image isnt a section, it’s from the slide above.
Hello,
Update theme to latest version since this is fixed in one of theme updates or apply css fix from this article https://qode.ticksy.com/article/9535/
Qode
Hi, I did update the theme to 11.0 and it happens on firefox. Also, is it possible to have that banner not be 100% width?
Hi again,
Provide a link to your website so I can take a look.
Thanks, Qode
Hi again,
This is not the case on my side https://www.screencast.com/t/9OZlEZ3WT . Please try clearing browser cache and also caching plugin cache if you are using one and test this again.
Qode
i can not find demo after 90 …how can import demo after 90?
Hi,
Make sure that you are using latest theme version, and pay attention that there are initial and new demos in the list:
https://www.screencast.com/t/vyh6A33asFD https://www.screencast.com/t/TxaufMqFlIf you need assistance with import you can contact our support by submitting a ticket at https://qode.ticksy.com
Qode
Hi!
I’m having problems to installing the Theme in my wordpress, what I can do to solve the problem.
Will wait for your answer.
Hello,
If you have upload error, please try to follow instructions from the following article https://qode.ticksy.com/article/9644/ and also unzip theme forest downloaded zip file first and install bridge.zip since this is common mistake when installing. Also, there are installation instructions available within theme documentation http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/
If you continue to have problems, please submit a private ticket at https://qode.ticksy.com and provide WordPress and FTP admin credentials.
Qode
One can update wordpress 4.8? Best regards
Hi,
Yes, we tested everything and it is safe to update to 4.8
Qode
OK, thanks !
I made a ticket, no one answered me yet. It’s normal ?
Hi again,
Yes, we are replaying to all our tickets according to ticket time from oldest to newest, but I will see if someone can reply to you any sooner.
Qode
Thank you very much ! 
You’re welcome
HI. Just submitted PUBLIC TICKET #1201144. I would love love love an answer as quickly as you can. Love you guys!!
Hello,
Agent will check your ticket shortly.
Qode
Hello, I’m using the Portfolio List on my website and choose Lightbox for images (default hover)
however on mobile clicking on image links to portfolio item
I would like to remove/disable this link so nothing happens on mobile touch on images (without losing lightbox on hover for desktop)
cheers
—edit
found the answer here: https://qode.ticksy.com/ticket/544546)
Thanks for update,
We are glad to hear that you have found solution for this by yourself.
Qode
Hi! I get You’re theme but I can’t find this demo: http://bridge24.qodeinteractive.com/
Thank You! I have another question. I have blog: http://www.jedzmygdzies.pl. Can I install this theme on it? Every post will be there if I do this? What about menus?
Hi again,
It is not wise to import demo on live website, because it will import demo content, and things can get messed up and even some content items my be overwritten. In this case it is good practice to install WordPress on your local machine (localhost) and then to try different demos. In this way you can see which options we used and you can reproduce that on your live page.
https://premium.wpmudev.org/blog/setting-up-xampp/Demo import process is explained in theme documentation http://bridge.qodeinteractive.com/documentation/3-demo-content/3-1-qode-import/
Qode
Oh my! It’s so complicated 
Is it possible that You write me a massage with options you used?
If you need assistance with anything feel free to write to our support on our support forum https://qode.ticksy.com
Qode
Hi I have just built my website with Bridge theme which is a great theme but I have just looked at it on my mobile and the menu isn’t showing how do I get the menu bars to show? Thanks
Hi there,
Mobile menu toggle button will be displayed on smartphones instead of regular menu like in this screenshot https://www.screencast.com/t/akkLjkFs
If this is not the case on your end, maybe there is some plugin conflict so you could try deactivating all 3rd party plugins and also caching / optimization plugins and to test this again. If issue persists please contact our support by submitting a ticket at https://qode.ticksy.com and provide WordPress admin access and a login link in your ticket so we can investigate this further.
Qode
Hello, is there a page or a file with all type of font that we can choose in the theme?
Thank you in advance!!
Hello,
You can choose from may available google fonts, and they are listed when you try to change font family for some heading or paragraph, but we don’t have file which is covering all included fonts, sorry. You can simply access google fonts online in case that you need to see how font will look like.
Qode
hi, How to make an image responsive. My picture is 1920X500. When I look at a 27 ‘screen it does not take up the entire screen.
Best regards,
Hi,
Please contact our support by submitting a ticket at https://qode.ticksy.com and provide all necessary info in your ticket along with a link to your site.
Qode
hi is there a rating system included? i want to asign star rating to my articles or pages
Hi,
Thanks for writing in.
Unfortunately we don’t have rating system integrated, sorry . You can try to search for some plugin in order to extend theme functionality in that way.
Qode
Hello again! sorry for so many questions lol, How can i turn off the main slider? Currently I’m using the Bridge Digital Demo, and it has the Qode slider i would like to turn this off, i don’t want to have the slider on top of my site.
Thank you.
Hello,
Edit page which contain slider, and remove slider shortocde from slider shortocde meta box on that page https://www.screencast.com/t/0EFxWBAx
Qode
Your Bridge theme contains non-updated copies of some WooCommerce template files. These files need to be modified to be compatible with the current version of WooCommerce. You can see which files have been affected on the system status page. If in doubt, consult the author of the topic.
Hello,
Latest version don’t have outdated WooCommerce templates https://www.screencast.com/t/JndE7oLE . Please update Bridge theme and all required plugins to latest versions. Theme update instructions can be found here http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
Also, we have video tutorials regarding theme update:
https://www.youtube.com/watch?v=duvezfgPrLY&list=PLNypD600o6nLFmxDfvLXYbH6LjWSoAhaV&index=5 https://www.youtube.com/watch?v=NI7LJwkXUAA&index=6&list=PLNypD600o6nLFmxDfvLXYbH6LjWSoAhaVIf you continue to have problems, please contact our support by submitting a ticket at https://qode.ticksy.com and provide WordPress and FTP admin access in your ticket so they can assist you with this matter.
Qode
Hi again. Are you able to tell me if there has been any change or consideration to change the portfolio items to open only in lightbox on mobile (to not link to the individual project)? (https://qode.ticksy.com/ticket/544546) Thank you!
Hello,
Feature isn’t marked for adding since we didn’t have enough requests for this in the past. In fact only you have requested this, sorry . In case that we receive more requests dev team may reconsider adding it.
Best Regards, Qode
Ok. I know I’m not the only one because I referenced the above ticket, and I also saw it mentioned here in the comments a few times. This would be great to have, as I have used the CSS to disable it from being clickable (got the CSS from the ticket I referenced above) but now there is no way to enlarge the project photos on mobile. Thank you.
Hi again,
I understand that there were several requests but it wasn’t enough for adding this as a feature and mainly because lightbox size is determined by screen size while maintaining image proportions so lighbox image on mobile will be same size as the one which is in the content, and touch device users don’t like to tap things when they don’t have to so it is far better to have everything within the content and that user can simply access everything by scrolling up and down. If this is important to you, try writing to your ticket again so our support can think of some additional workaround if possible.
Qode
Hi there. Wordpress 4.8 just released. Any known issues with compatibility? It’s safe to update WP?
Hi there,
We have tested 4.8 beta versions, and just released final version and everything is fine. It is safe to update WordPress to latest WordPress version.
Qode
Are there any ways to decrease the impressive number of .js files that are loaded with your theme (and yes, I’ve optimized everything else)? I’m pretty sure the only way to do it is to do it manually, I’m willing to do it but would like to make sure there’s no “proper way” to do it first. I feel it should be one great feature for us designer to be able to limit all the javascript bloat we don’t use/need… Thanks.
Hello,
It is good point. By having possibility to turn off some functionality and options loading time can be enhanced. I’ll forward this to our dev team as a feature request and they will consider it for some future updates. Right now, you can write to our support over support forum at https://qode.ticksy.com and they can give you some suggestion for site optimization. Also, you can search public tickets like this one for example https://qode.ticksy.com/ticket/598880
Qode
I’m using the Qode List-Unordered element and the lists have a underline when hovering. There are no hrefs in my code. How do I remove the underline from the list? Thank you kindly.
Hi there,
That is not the case on our end when we test that element. Please send us a link to your page so we can inspect that.
Thanks, Qode
Here is the link. bit.ly/qode-list-element
Hi again,
You have custom css for that part https://www.screencast.com/t/Px0AMmXwA2kK remove that code from Qode options > General > Custom CSS field.
Qode
Hi, I bought this theme and am trying to turn off all caching. I have no plugins installed to cahce the site, yet when I update on the backend, changes are not visible until I force Google to recrawl the page. Is there a hidden cache setting somewhere? How do I remove this?
Hello,
Theme don’t have its own caching, and that is also not allowed by coding standards, so if all caching / optimization plugins are disabled, then maybe your host is forcing some caching for you hosting plan and you should contact them to see if that is the case.
Qode
