16523 comments found.
Is there a way to turn off comment moderation on the blog section? I want the comment to appear without any approval?
Hi,
You can set up it in the Dashboard > Settings > Discussion > Before a comment appears.
Regards.
Nope, i left the two field uncheck there and still the same. i left a comment and i still have the message that say : waiting for approval. And the comment is in fact in the waiting for approval list.
Hi,
Please kindly activate the Twenty theme to see any difference, if the problem still persists, it might be something wrong with your Wordpress.
If it works fine and the problem just happens in Jupiter theme only, please kindly open a ticket in the support desk and provided your site login info so our support staffs help you check the issue.
https://artbees.net/themes/dashboard/new-ticket/Regards.
Self-hosted video backgrounds aren’t working after I migrated to PHP7
Hi,
Please kindly open a ticket in the support desk and provided your site login info so our support staffs help you check the issue.
https://artbees.net/themes/dashboard/new-ticket/Regards.
Visual Composer Post Grids Bug
FYI Custom taxonomies added to the Post Grids “Narrow Data Source” field are lost when the edit window is re-opened. So you have to keep adding them back inCustom taxonomies example… post_type=page&post_parent=13547&orderby=menu_order&order=DESC
regards
Ok Just checked. It doesn’t delete it’s still in the database somehwere but it does not show in the field.
Ignore this it was my error. theres no bug. sorry
Hi,
Thanks for your updating, really appreciate.
Regards.
Hello! Is there an option to change the font weight of the fonts in main menu?
Hi,
Yes, you can see this option in the Theme Options > Header > Top Level Menu, see my screenshot here: http://take.ms/DwsOO
Regards.
Hello. I want to portfolio archives image hover on the click anywhere follow targeted link. How to solve this problem? Please check screenshot. https://ibb.co/k19f0Q Thank you.
Hi,
You can try my css below to remove the icons (add to Theme Options > Advanced > Custom CSS ) :
.mk-portfolio-classic-item .hover-icon { display: none; }
And take a look at this document to know how to make the whole image clickable:
https://themes.artbees.net/docs/portfolio-shortcode/#making-whole-image-clickableRegards.
Thank you! But it’s only working portfolio archive style – grid. I have needed portfolio archive style – classic. Portfolio archive style – classic not working this css.
Hi,
Please kindly open a ticket in the support desk and provided more information so our support staffs will suggest the solution:
https://artbees.net/themes/dashboard/new-ticket/Regards.
Just bought and installed this theme. Every time I create a new row there is a video background and I’m not sure how to remove it. This is my website: http://xdigital.ca/
Thanks.
Hi,
The problem is you’re using the Visual Composer plugin (original version), please kindly deactivate and delete it first, then install the Visual Composer (Modified) version instead.
Please follow this document to make sure you do the correct steps:
https://themes.artbees.net/docs/installing-plugins-and-add-onsRegards.
Artbees team! Just wanted to say how happy I am with your Jupiter theme. It just keeps getting better and better. Every time I think I want to try a new theme I just can’t seem to do it. It’s simplicity and ease of use is what does it for me. I’ve purchased and built quite a few sites using Jupiter. My site is one of them www.evokegraffix.com.
Thanks for all your great work! Evoke Graffix
Hi Evoke Graffix,
Thank you very much, we really appreciate the kind words.
This is what keeps us working hard to bring a better product for our customers.
By the way, I think your feedback should be put in the Review section too:
https://themeforest.net/item/jupiter-multipurpose-responsive-theme/reviews/5177775Regards.
Can i use Youtube 360 video as background and interact with the mouse to see the 360? I’m trying with video bg for PAGE SECTION, but i can’t interact with the 360 visualization.
Hi,
I afraid this feature is not available yet, hope you understand this matter.
Regards.
are you you planning add it?
Hi,
Please kindly raise it as a feature request here:
http://forums.artbees.net/c/jupiter-user-requests/add-your-requests-hereA feature request needs to be validated and if there were other users need this, they will come and vote for it so the development team considers to implement it in the future.
Hope you understand this matter.
Regards.
Hello, I have a problem after updating from jupiter 5.8 to 5.9.2 (double checked that it’s the theme that does this)
It seems your theme no longer semi minifies visual composer stuff?
Here is how 5.8 HTML code looks – http://itvolcano.com/screenshots/2017-07-26___17-06-01___1.png
Here is how 5.9.2 HTML code looks – http://itvolcano.com/screenshots/2017-07-26___17-07-22___2.png
Those elements are 5x inline-blocks of 20% width and because of the new structure, whitespace exists between the elements => can’t display 5 on a row anymore.
Please assist, thanks
Hi,
Please kindly follow this document to make the 5 columns on a Row with the latest Jupiter theme version:
https://themes.artbees.net/docs/five-columnsRegards.
Hello and thank you for the reply.
The site has a lot of pages (189) running with those 5columns. Redoing them is not an option. Re-enabling the minifaction that was happening in 4.8 which I showed above would be what I need.
Please see the 2 links from my initial post to see what I am referring to. Thanks !
Hi,
Please kindly open a ticket in the support desk and provided your site login info so our support staffs help you check the issue.
https://artbees.net/themes/dashboard/new-ticket/Maybe we will have a walkaround solution for that.
Regards.
Hello,
I made Raleway font my default font under the new Theme Options > Typography but my menu isn’t displaying as that font. Where do I set the font for the menu?
Thank you.
Regards, Jhorene
Hi Jhorene,
Please make sure in the Typography > Select the Element to apply the font > You already selected the Main Navigation Links element.
See screenshot: http://take.ms/4wpsR
Regards.
One simple question: I use the Edge Slider but only use one image. How do I disable the slider so my first image is fixed. Right now after some seconds it changes and it turns black.
Hi,
You can edit the Edge Slider > Pagination > Set it to None.
Then create a Child theme first (if you didn’t have it yet), you can follow this document to create it:
https://themes.artbees.net/docs/installing-theme-and-child-themewp-content\themes\jupiter\components\shortcodes\mk_egde_slider\config.php
To Child theme folder:
\wp-content\themes\Jupiter-child\components\shortcodes\mk_egde_slider\config.php
And edit the line 17 to:
‘slideshow_speed’ => 500000,
It will work as your desired.
Regards.
Hello, your theme is great, I want to buy it. But I have an important issue. Do I need Visual Composer? I don´t like this plugin. Is this required??
Thank you
Hi,
Thanks for your warm words, the Visual Composer plugin is a core of the Jupiter theme, without it the Jupiter theme won’t work like the demo pages.
Hope it helps you clear.
Regards.
Hi Tech,
Is it possible to disable the Ajax loop for the Post Archive? For example, we have a list of posts and 10 posts per page, to navigate the page 2, we want the url change to www.domain.com/blog/?page=2 etc instead of using the Ajax loop.
Best,
Hi,
If you’re using the Blog Loop item to display the Posts, please edit this item, in the Blog Loop Settings > Pagination > Enable it then save and recheck.
Regards.
Hi, however, i want to disable the Ajax loop, we need to use url get as page switing, is it possible?
Hi,
I’m a little bit confused with your request, could you please kindly clarify it ? A direct url and screenshots would be great.
Regards.
Hi,
I’m a long-time user of the theme and it’s always been great! Just have a quick question – after I installed the latest version, I can’t seem to find where to customize the color of the navigation text in the transparent header? When I set it to “Light”, it’s always white font, and when I set it to “Dark”, it’s always black font, and I can’t seem to override with CSS?
Thanks, Jen
Hi, I see that you’ve responded to everyone before and after my comment—do you need clarification to what I’m referring to? Thanks again!
Hi,
Sorry for the miss, you can control the Menu color with the css below:
.main-navigation-ul>li.menu-item>a.menu-item-link { color: red !important; }
Regards.
Oh of course! Thank you!
Hi,
You’re welcome, let us know if you need any assistance.
Regards.
I’ve jupiter 5.9.5 with WP 4.8.My site is transtated with WPML in 3 languages (Spanih, catalan and english) . When I do any changes on catalan and english ( font, font size, colors etc…) there is no problem and all changes are applied , but when I do any change in Spanish nothing happens and is always fixed with same options.(always the same font, font color, Header Main Navigation Hover Style, etc… Any idea?
My site is www.area-tecnica.com…just in case
Hi,
Could you please kindly take a look at this document to make sure you already configured the WPML plugin for the Jupiter theme correctly:
https://themes.artbees.net/docs/how-to-setup-wpml-plugin-for-jupiterIf you still face the issue, please kindly open a ticket in the support desk and provided your site login info so our support staffs help you check the issue.
https://artbees.net/themes/dashboard/new-ticket/Regards.
Today I installed Lovis as child theme, but when I want to edit an portfolio item I only see text instead of Visual Composer elements. How can I fix this? PS; with other pages or elements I don’t have this problem
Hi,
Please make sure you already enabled the Visual Composer Editor for the Portfolio item first.
In the Admin Dashboard > Go to the Visual Composer setting > Role Manager > Post Type > Custom > Check the Portfolio and save.
See my screenshot: http://take.ms/xTY77
Regards.
How can I install Google Adsense Code on a Child Theme. You have something published about it. Thank you Max
Hi Max,
You don’t need to edit the Child theme to add the GA script code to the site, please go to the Theme Options > Advanced > Custom JS > Add it here.
Regards.
I can’t login https://themes.artbees.net. I have to register my site.
I tried with Edge and I can login 
Hi,
It might be a browser cache or cookie issue, but glad to hear that you can login now.
Please kindly let us know if you need any assistance.
Regards.
What the heck, Artbees!! I just installed YOAST SEO and now ALL of my page Meta descriptions are:
“Create responsive websites, blogs, portfolios and shops with the world’s lightest and smartest WordPress theme created by Artbees.”
Really?? Must you advertise your theme on all MY website pages???? I’d appreciate it if you could let me know how to remove this without me having to go into every single page! (I have like 100 pages!)
Ah nevermind, sorry it was just a couple of the pages, which I think had your info from the demo content. Sorry for freaking out on you.
Hi,
Thanks for your updating, glad to hear the Jupiter theme doesn’t make you upset.
Please kindly let us know if you need any assistance.
Regards.
Hello ArtBees,
WordPress tells me The URL for updating VC Modified is incorrect.
Cheers, Boyd
Hi,
Please kindly follow this document to make sure you updated the VC correctly:
https://themes.artbees.net/docs/update-visual-composer/Regards.
Thank you!
Just gave Jupiter five stars for everything. The days of Avada are limited, there’s a new number one in town!
Well done team!
Hi,
This is absolutely amazing, you’ve put the biggest smile possible on all our faces. Glad you’re loving Jupiter!
Really appreciate your help.
Regards
