447 comments found.
I’m not very computer savvy. I’m using Banana, and can’t figure out how to get a portfolio post onto my home page. My existing homepage list ( which is showing linked images of my portfolio posts) was built by editing the existing posts- but can’t figure out how to make a NEW post show up there.
Hi,
Under each portfolio item, you are able to upload Featured image and it will be shown in portfolio list. Please, check this screenshot https://www.screencast.com/t/CRF5IdNdNBest,
Select
The portfolio posts aren’t coming up in the list on the home screen, though.
i’ve attempted to change the amount of portfolio posts it will allow me to post on the home page but it will NOT save my change. I have put in -1 as recommended, and it will not save the change. i put in the number, hit save, then the page reloads, and it goes back to saying 12 (the original template amount). the revisions sections doesn’t show a change in that number either. i have tried to put random amounts in there and it will not act as though i have made any changes. i have tried this on safari and chrome.
Hello,
Please,check if you updated our theme to latest version (2.0) and VC to 5.4.5
Select
Yes, they are both updated.
figured it out on the classic editor. thanks!
Glad to hear this has been sorted out. Thank you for the update!
I have a personal site that I went into today to update and the visual composer isn’t loading, Need to know how to update the theme. jenandvince.com
Hello,
You are using outdated versions of our theme and VC. So, please, update our theme first to latest version here are instructions http://demo.select-themes.com/capri-new-help/#getting_started_updating_capri then update VC. After this, just clear all the cache, and everything should be working back fine.
Select
Hello,
Could you please to tell me the minimum system requirements for this nice theme? SQL, PHP versions, etc.
Hi there,
And thanks for writing in.
We always suggest following WooCommerce requirements since plugin is supported by our theme https://docs.woocommerce.com/document/server-requirements/ but everything should work fine even with PHP 5.6 . Note that requirements changes constantly and is better to always follow requirements suggested by WordPress https://wordpress.org/about/requirements/
Just let us know if you have any additional questions.
Select
Hi, is there a way to have different column amounts for the portfolio layout (eg. single/two?)
Hello,
Thank you for taking interest in Capri. Under Portfolio List settings there is option to choose desired number of columns https://www.screencast.com/t/ocJG0iTqke5c
best,
Select
Does this template have the same drag and drop for BLOG layouts feature that your Scribbler template has (called “Modular Blog Layout”)?
Hello,
Thank you for taking interest in our themes. Could you, please, tell as on which page exactly from our Scribbler theme are you referring to? Thanks,
Select
On your “Scribbler” template product page it has a feature called “Modular Blog Layout.” I am wondering if the Capri template also has that feature. I am referring to the product page of Scribbler which says: “Modular Blog Layouts. Easily mix and match the various blog layouts to create the perfect look for your blog or magazine.”
Hi,
Yes, you are able to choose between different blog elements and blog templates in our Capri theme, too
https://www.screencast.com/t/b182YGa3Ubest,
Select
Excellent. Thank you.
You are welcome!
Will there be an update soon? There are multiple WooCommerce items out of date, thanks!
Hello,
We are working on new theme updates where we will include compatibility for latest versions of included plugins. In the meanwhile, just ignore message about outdated files. We have tested our theme with latest WooCommerce version and everything is working well.
Best,
Select
Hello,
When I make changes to the theme options and save, the changes is not saved. I have noticed a POST – 500 (Internal Server Error) with /wp-admin/admin-ajax.php in the inspector.
Hello,
We have just checked this and Select Options are saved and working as expected. We could suggest to check this article https://select.ticksy.com/article/9824 where Internal Server Error is explained. and if the issue persist, just submit a ticket on our support forum at https://select.ticksy.com and include your site URL with wp-admin access so our support agent could investigate.
Select
Thank you for a quick reply 
Modifying the .htaccess with suggested settings from the article seems to fix the problem – thanks.
Great. Thank you for the update!
Hi! it is possible to change the demo without lose information and products that i alredy have on the page?
Hi,
No, it is not recommended to do that because of possible overriding because of same page IDs. So, we could suggest to make locally WordPress installation and there to install/activate our Capri theme and import demo content. Then, you are able to see how we made some pages, and copy desired structures in your existing site.
Hopefully, it will be helpful for you.
Select
I am getting {“error_type”: “OAuthException”, “code”: 400, “error_message”: “Redirect URI does not match registered redirect URI”} when I try to connect with the Select Instagram widget on Capri, is there a reason or simple solution?
Hello,
Please, try to delete previous database values from your website database in wp_options column and look for this fields http://screencast.com/t/C8qrna1Syf and then try to reconnect to your instagram account.
Select
Hello! I have a couple of question. 1. When I share my home page on facebook it doesn’t fetch any image from the slider on my home page living it blank and boring.
2. When I try to google my site ” home,page-template,page-template-full_width,page-template-full_width-php,page,page-id-50390,qode-core-1.0.2,ajax_fade,page_not_loaded,,capri-ver-1.9, ...” is on the description part of it, if you search google.
Any help would be awesome thanks!
Hello,
Please, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you there.
Best,
Select
Hi!
I have just started building a new site with this theme.
However, when I try to change the images in the header slider, I am directed to a 404 page not found.
I have requested that my hosting company increase my memory limit but that has not helped.
Can you offer and advice?
camel-tour-sahara.com
Thanks so much!
Jacqui
Hello there Jacqui,
We need to take a closer look to see why this is happening. Please, submit a ticket on our support forum at https://select.ticksy.com/ and include your wp-admin access so our support team could investigate. Thanks
Select
Hi,
I have sent you this ticket and I still do not have an answer:
I am creating a portfolio with videos but when I publish them the page appears blank. I don’t understand why this happens or how to solve it, can you help me?
Thanks
Hello,
We located your ticket on our support forum and our agent already answered. You could check response on ticksy.
Select
Your support page does not work and you have not solved my problem yet, I’ve been waiting for three days.
Hello,
Our support agent just answered on your ticket. Please, check response there.
Select
When i go to Appearance > WIdgets and try to connect to my Instagram account i get the following error, {“error_type”: “OAuthException”, “code”: 400, “error_message”: “Redirect URI does not match registered redirect URI”}. any idea’s on how to prevent this?
Hello,
Please, write on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access so our agents could take a closer look. Thanks
Select
It has been half a year since the last theme update. For instance the included visual composer is version 5.0.1. while current version is 5.1.1. My question; when will a new theme update be released? Thanks.
Hi,
Our dev team already prepared new update for our Capri theme where latest versions of bundled plugins are included. It’s planned to be released during next week. Thank you for understanding,
Best,
Select
Hi guys, thats great news and thanks for the quick reply. Love your themes btw, some of the absolute best.
Thank you for your honest and awesome feedback.
Any news on the update of this theme to be compatible with the latest woocommerce update?
Hi,
Update with new WooCommerce compatibility is not yet completed, so, we are still working on changes to make it compatible with our theme design. Please, be patient until we release new theme update and after you could normally update your WooCommerce version, and you’ll get all included plugins updates, too. Thanks for understanding.
Select
Hello, I’m trying to change the selected and hover color for the top navigation. I see in the header area the Menu Item Text Decoration to add a line-through, but I can’t find where you change the decoration color. I’ve literally changed every “yellow” color I’ve seen through the site but can’t find this one. Please help!
Never mind, found it!
Hi,
Thank you for the update! Glad to hear you’ve sorted this out.
Select
Hi! After installation of demo I didn’t get the menu and homeslider. I managed to bring up the menu, but can’t figure out how to make the slider appear. I know it’s there, because it shows on the select slider tab. Can you help me? Thanks!
Hi there,
Slider demos have to be imported separately since functionality is from Layer Slider so from Layer Sldier Import / Export options choose demo which you want to import from theme forest download / xml folder https://www.screencast.com/t/3A7Ekaw9rZ
Select
Thank you
You’re welcome.
When is the theme going to be updated? I asked a few months ago and we have an commence site so it is pertinent we stay up to date with WooCommerce. Current Capri Version is only at 2.6.14 and most up to date version of WooCommerce is now 3.0.8. and not to mention Visual Composer has had multiple updates since this theme’s last update. Please advise, thanks
Hello,
Sorry for the delay with update. WooCommerce 3.x compatibility requires a lot of changes and we are in final stage now since most of our themes were updated already. Updates were released according to priority and amount of requests from the users. As you can see on screenshot, green ones are updated https://www.screencast.com/t/v4h9PRJJ4TQ . We will be doing Capri update along with the rest of our themes and team will prepare it soon enough.
Thanks for your patience.
Select
I have an issue with my Facebook share button. It is not displaying the image and contents. Only displays site name while sharing. Is anyone can help me out?
Theme: Capri URL: http://designurunway.com/spotlight-series-mollykate-cline/
Kindly let us know if anything need.
Hi,
For better social network sharing results, you need to install some plugin with open graph protocol like maybe this one https://wordpress.org/plugins/wonderm00ns-simple-facebook-open-graph-tags/
Select
Thanks for the quick reply. I have installed the referred plugin and tested with the Facebook share issue. But no change I can see on the website. I am using the theme’s Facebook share only. Can you please quickly help me out? I can give you my login details if you can help me with those.
Hi again,
Issue is plugin territory because each social network now needs their own tags in order to be able to share everything from your page and that is why plugin which is adding og tags is required, you can test other plugins, and then test page link trough Facebook debugging tool https://developers.facebook.com/tools/debug/
Select
HI,
I have tried and tested with many of the plugins and developers tools is getting some og error. But all og tags are present in it. Dont know the exact problem yet.
Sometimes some posts are sharing correctly and for few posts they are failed to display featured image and content. Only website title is displaying : http://prntscr.com/fjxvp6
I can give my wordpress login details if you can fix the issue.
Thank you in advance.
Hello,
We could suggest to check some other plugin with advanced options, such as Yoast, too. Please, note that this is something that is under scope of plugin you are using. We will anyhow gladly check it, you could just submit a ticket on our support forum at https://select.ticksy.com/ and include your wp-admin credentials.
Select
Hi, I can’t manage to add the cart icon in the menu.
When I do it with the widgets, it makes a mess with the social icons.
How to fix it ?
Hello,
Drop down cart can needs to be places inside header widget area https://www.screencast.com/t/n1PaSFlxc07 . In case that you are still having alignment problem afterwards please write to our support over our support forum at https://select.ticksy.com and provide a link to your website so they can see the issue on your end and in order to be able to asst you further.
Select
Hello, I already tried but it still not aligned… My support is expired, can you help me ?
Many thanks
Hi again,
If you think that there is some theme related issue, you can contact our support over email support@select-themes.com
Select
Hi again,
Thank you, I just did
You’re welcome,
Support will reply to you as soon as possible.
Select
