1463 comments found.
I have posted a query that I am unable to change the homepage versions, and gave all the details via your support system but there is no answer and this is the 4th day!!
Hi sir,
Sorry for not replying you soon. Could you please give us your ticket number to check again? We may miss it.
Thank you so much !
- when we select check box it will apply top bar like tag
- is it possible to select multiple filter. pls check my links
i’m interested to buy this. some time your site is slow. if any particular reason for that?
Hi sir,
Thanh you so much for being interested in our theme. This feature is integrated in our theme. You can create multiple filter with checkbox to make your customers experience better.
Best Regards!
thank you
What can I do if this message appears in my template? “There was no Home CMS page configured or found”.
Hi sir,
Please create the ticket via this submission link to get support: https://www.magentech.com/support/tickets . Our developers will help you there.
Thank you so much!
HI there.. i have this error when i try to list products by brand… 1 exception(s): Exception #0 (Exception): Notice: Undefined variable: imageBlockBuilder….
Hi sir,
Please create the ticket via this submission link to get support: https://www.magentech.com/support/tickets .
Thank you so much!
Hi sir,
1-STICKY MENUS search items ON SCROLL sticy => We only have option of sticky menu for this menu: http://prntscr.com/g6r2qw
4-Popup for Real-Time Promotions => This popup is up to your adjusting.
6-can i add can i add warranty period and shipment time and return days with icon => We are still using icon next to these parts.
2-Ajax Based Search AutoComplete & Auto Suggest
3-can add message when customer not choose size or color with every item
5-can i add red circle with discount like these link https://deals.souq.com/eg-en/mobiles-and-tablets/c/2692=> All these things need custom work. If you wanna use, you must create the ticket custom ticket via submission link: https://www.magentech.com/support/tickets .
Thank you so much!
Hi Guys,
I want to ask you please. We are going to change our domain, what will happen?
Thanks
Hi sir,
If you wanna change domain, you need to update path again in database.
Thank you so much!
Hi,
Thank you very much for quick reply. Yes understood. I have another issue. On Back End, Slider image extension is missing i guess cos we cant change the images of the image slider. I am attaching screenshot, please take a time to view: https://prnt.sc/g6y8jv
Regards
Hi sir,
Please crate the ticket via this submission link to get support: https://www.magentech.com/support/tickets .
Thank you so much!
Hi again,
From where i can get the Image Slider extension which comes with theme please? I will install it by my own
Thank you
Hi sir,
Sorry for not replying you soon. We has been on summer holiday after long working time. We announced on support system (http://prntscr.com/g852vr) . Please create the ticket via this submission link: https://www.magentech.com/support/tickets . We will respond your ticket when ready.
Thank you so much!
Hello,
I have created a ticket but there is no answer at all. Could you please respond my ticket, Its kind of Urgent guys please. Ticket number is: MTE-0000003003
We appreciate your support Regards
Hi sir,
We received your ticket. Your ticket will be replied today 
Thank you so much!
do you support page builder Extension ?
Hi sir,
Our theme is built based on default Magento. If this extension is supported on default one, it will be supported in our theme as well.
Thank you so much!
Does it have brand pages or in other words attribute pages (Like Amasty Improved Navigation extension)
Hi sir,
It is a pity that the extension you mentioned above is not available in our theme. However, we suggest you use this FREE module: https://landofcoder.com/magento-2-brand-extension.html
During usage and installation, if you have any issues, we can help you!
Thank you so much!
Okay.. thanks you… Hope it will be compatible to your theme
i sent inquiry from 4-8 with No H50S978D1G but no reply until now and i sent two reminder
Hi sir,
We replied all your question about this theme in previous comment
Thank you so much!
1. magento 2.1.7 2.arabic language 3.Custom Footer 4.PayPal integration 5.Google AdWords Data Feed Creation 6.Facebook Advertising Data Feed Creation 7.Product Catalog Setup Guidance 8.3rd Party Extension Integration 9.Custom Email Template Setup and Customisation 10.CDN Setup 11.Redis Cache & Memcached Configuration 12.Varnish Cache Configuration 13.Live Chat Support via Slack 14.Urgent Support 15.FREE Theme Installation 16.Email Support 17.STICKY MENUS search items ON SCROLLsticy 18.custom Shipping Configuration 19.Custom Header
Hi sir,
Are you person who contacts us via Facebook Page? We are sorry for not replying you soon. Here are our responses:
1. magento 2.1.7 => This theme is perfectly compatible with the latest version of Magento 2.1.7
2.arabic language => This theme is multi-language which do support arabic language
3.Custom Footer + 19.Custom Header => What custom would you like to do?
4.PayPal integration => Of course sir, Paypal is the most popular in every theme as well as transaction
14.Urgent Support => We have support system to work directly with our developers : https://www.magentech.com/support/tickets . When you are really in urgent case, you can tell us, we may take your turn priority.
15.FREE Theme Installation => There are 2 kinds of installation: QuickStart and Installation. We also have paid service for these. However, it is true that you can install by yourself by following our online documentation If you have any issues, you can contact to get help from our developers
5.Google AdWords Data Feed Creation
6.Facebook Advertising Data Feed Creation
7.Product Catalog Setup Guidance
8.3rd Party Extension Integration
9.Custom Email Template Setup and Customisation
10.CDN Setup
11.Redis Cache & Memcached Configuration
12.Varnish Cache Configuration
13.Live Chat Support via Slack
16.Email Support
17.STICKY MENUS search items ON SCROLLsticy
18.Custom Shipping Configuration
=> Our theme is built based on default Magento. All these features are not available in default one. As a result, if you need all these, you need to buy extensions from outsides and install on theme If you have any issues, our support team will help you resolve!
Thank you so much!
We like your themes before buy we have some question? 1. Using high no of products? We have more that 10000 products with separate category. Is your themes and magento support for huge no of products explain technically. 2. Speed ? When I search your demo its not high speed but we required speed should be great since we want to to do SEO and consumer also don’t wait for loading. Kindly explain your solutions and design. 3. SMS – Email? We want to integrate SMS for transitional purpose like registration, order confirmation, order status, shipping tracking. Also since heavy usage we may use email 3rd party services like man drill, elastic email … is your program supports and its any plugins required is it free or you can support for provide. 4. Payment gateway? We want to integrate multiple payment gateways like paypal, ccavenue, icici, payu, paytm, worldline. Whats the solution you provide? 5. Multi ventor? Is your program supports multiventor concept. 6. Hosting? Can I deploy your program to multiserver. Is it supports AWS, Azure, Google BOT Engine, and other … 7. SEO? What are the special features you have for SEO and Social media marketing? 8. Search and Filter options? Search using filter we want to filter the products brandwise, category wise, price low high, colors, size … what are the solutions you have? 9. Email templates? Can we design our own templates for transaction emails. Like registration, order confirmation, order status, shipping tracking. 10. Design features? Do you have any kind of page builder options for creating good design. 11. Courier and shipping? Is any default options available? Can I integrate 3rd party shipping, packing and label services as well as fulfilment services 12. How fast we can expect your support reply? If we buy then any quires during development and deployment how we can reach you and whats the time duration for the reply.
Hi sir,
Sorry for not replying soon. Here are our responses for your questions:
1. Using high no of products?
We have more that 10000 products with separate category. Is your themes and magento support for huge no of products explain technically.
=> Magento is supposed to be the largest and most powerful CMS for e-commerce which can contain the huge number of products Our theme is absolutely the best choice for your store.
2. Speed ?
When I search your demo its not high speed but we required speed should be great since we want to to do SEO and consumer also don’t wait for loading. Kindly explain your solutions and design.
=> SM Market is speed loading. Of course, it may depend on internet connection. Whatever, you can use this tool to check: https://gtmetrix.com .
3. SMS – Email?
We want to integrate SMS for transitional purpose like registration, order confirmation, order status, shipping tracking. Also since heavy usage we may use email 3rd party services like man drill, elastic email … is your program supports and its any plugins required is it free or you can support for provide.
=> It is pity that our theme does not support this feature 
4. Payment gateway?
We want to integrate multiple payment gateways like paypal, ccavenue, icici, payu, paytm, worldline. Whats the solution you provide?
=> Our theme supports diversity of payment methods
5. Multi ventor?
Is your program supports multiventor concept.
=> Is that multi-vendor that you wanna mention? It is pity that Multi-vendor is not available in this theme. However, it does support this module, we suggest you use this https://store.webkul.com/Magento-Marketplace.html. During installation or usage, if you need any help, we can give you a hand for free.
6. Hosting?
Can I deploy your program to multiserver. Is it supports AWS, Azure, Google BOT Engine, and other …
=> Our theme is built based on default magento theme. If your features can run in default one, they will work well on our theme. During usage, if you have any issues, our developers will support for you.
7. SEO?
What are the special features you have for SEO and Social media marketing?
=> This theme is SEO optimization.
8. Search and Filter options?
Search using filter we want to filter the products brandwise, category wise, price low high, colors, size … what are the solutions you have?
=> Our theme uses ShopBy Module which is advanced filter can help you do all things you mentioned above.
9. Email templates?
Can we design our own templates for transaction emails. Like registration, order confirmation, order status, shipping tracking.
=> Please refer question no 3.
10. Design features?
Do you have any kind of page builder options for creating good design.
=> We are sorry that we do not have this feature
11. Courier and shipping?
Is any default options available? Can I integrate 3rd party shipping, packing and label services as well as fulfilment services
=> => Our theme is built based on default magento theme. If your features can run in default one, they will work well on our theme. During usage, if you have any issues, our developers will support for you.
12. How fast we can expect your support reply?
If we buy then any quires during development and deployment how we can reach you and whats the time duration for the reply.
=> If you need any help, you can request support from us via this system: https://www.magentech.com/support/tickets . Our team will respond within 24 hours. If you are really on the edge, we may take your turn priority.
If you still have any questions, do not hesitate to ask us!
Thank you so much!
Hi – on the homepage and specifically under the “Bestseller” section the prices on products do not display with special price even though the same products show with special price on product page and other sections. Please advise.
Hi sir,
Thank you so much for making purchase of our theme. Please create the ticket via this submission link: https://www.magentech.com/support/tickets . Our developers will help you there
Best Regards!
I posted ticket, never process it, ?
Hi sir,
Your ticket will be replied within 24 hours since you created it. If after 24 hours, you still do not get answer, please let us know.
Thank you so much!
can I install v2 after the site have been installed?
Hi sir,
Could you please clarify your question. We do not see what you mean
Thank you so much!
i have seen a msg saying that the theme can only be installed with magento itself, when you try to install the theme on a previous installation it does not work, it gives a lot of errors. I have a magento2 installation already in production and I would like to change theme, please confirm, im interested.
Hi sir,
Please create the ticket via this submission link: https://www.magentech.com/support/tickets . Tell us your problems and give us purchase code there. Then we will consider about your request.
Thank you so much!
this is a pre-purchase question? did you understand the question?
Hi sir,
Sorry for this mistake Our theme work well with an existing site. There may be something went wrong with your installation that make unexpected error. During installation and usage, if you have any questions, please submit a Ticket, we will help you check and debug.
Thank you so much!
Why is there a new file to add to CORE code? Shouldn’t it be added on local or community?
Hi sir,
Your support was expired. Please extend your support to get answer
Thank you so much!
Hi! When I purchase this theme, is the code encrypted?
Hi sir,
Thank you so much for being interested in our theme. Could you please clarify what you mean? So we can give you the right answer
Best Regards!
is this a multivendor marketplace theme?
Hi sir,
Thank you so much for being interested in our theme. Multi-vendor is not available in this theme. However, it does support this module, we suggest you use this https://store.webkul.com/Magento-Marketplace.html. During installation or usage, if you need any help, we can give you a hand.
Best Regards!
Hi Magentech Team, I tried sometimes to instal the quickstart of SM Market magento 1.9.3 at my server with php7.0, but i can’t go to end because i’m receiving one blank screen. I opened the ticket.We wana use the version HomePage v9. Do you don’t have this version for magento 1.9.3? In this case i’ll use the HomePage v7, but i cant finish the instalation with quickstart. Maybe the quickstart is with problem? Can you help-me? Many thanks and congratulations for the great theme with amazing layouts! Alexandre.
Hi sir,
Thank you so much for making purchase of our theme. SM Market is compatible with Magento 1.9.3.x. Please create the ticket via this submission link to get help: https://www.magentech.com/support/tickets .
Best Regards!
I opened the ticket and they told me that magento CE 1.9.3 does not work with php7. Lie. I installed Magento CE 1.9.3 on my server with php7 and it works perfectly. The problem is with the quickstart file that I received on download at themeforest.net, that did not finish the installation of magento with the theme SM-MARKET and I felt a disregard of Magentech for the answer that magento CE 1.9.3 does not work with php 7.0. The ticket is still open and I sent screen prints that prove it is working. I have even 2 other magento stores 1.9.2 and 1.8.1 in the air. So, it’s the SM-MARKET theme that has some problem in your quickstart and does not finish the installation. Please check what you have and if possible download again or correct the pack is in the themeforest. I have tested the full magento, made a whole purchase on it and it is normal. Now it’s just the SM-MARKET theme that works. Can you guys help me, please? Or should I ask for a refund?
Congratulations on the excellent theme, the designs are incredible. I believe that you have a lot of knowledge and prayer that can really solve the problem of quickstarter so that the theme files are loaded and we can finish this shop.
I await your response as soon as possible. Thank you very much.
Alexandre Gigante director Uppii Agency
Hi, I have install this theme & selecting demo 4 with header 2.But slider & SM deal is not showing.Please help me solved it.
Hi sir,
Firstly, we would like to say thank you that you made purchase of our theme. To get support, please create the ticket via this submission link: https://www.magentech.com/support/tickets . We are very happy to serve you!
Best Regards!
Hi, is this theme has multi vendors option ???
Hi sir,
Thank you so much for being interested in our theme. Multi-vendor is not available in this theme. However, it does support this module, we suggest you use this https://store.webkul.com/Magento-Marketplace.html. During installation or usage, if you need any help, we can give you a hand.
Best Regards!
Thank you for your response..
