26867 comments found.
Hello,
I have a client using a very old version of your theme (v 4.5). Can we buy the latest version, and upgrade the theme files directly ?
Will this work directly with his actual posts/pages/settings ?
Thanks
Hello,
Yes, it will work to some extent but there will be parts of the site that need to be re-created as the elements are no longer the same in the current version. The homepage especially will need to be re-created. The theme panel settings will have to be re-done as well, but the content will not be lost.
Thank you! Bogdan B
Can you upgrade the theme/website for us as an extra service ?
Hi,
Sorry but we do not have a customization department so we will not be able to do it for you. We will help if you encounter trouble along the way but you will have to make the update and re-create the pages that need attention. Please contact us via email at contact@tagdiv.com if you need assistance with the update.
Thank you! Bogdan B
Hello,
With the Newspaper theme, is it possible to display the post views counter on the home page?
Hello,
Sorry but the post views counter was designed for posts only. It can be activated on pages but it needs a bit of code modification to work. By default there is no setting to activate the post views on pages.
Thanks. Bogdan B
Hello, my theme has character problems of social network icons, I noticed that when I am logged in as administrator and open the site in another tab, the same appears normal, but when removing from the administrator the images and characters of social networks Are bugged. Please wait for directions!
Hello,
This is most likely a font loading problem. Please try the solution posted here: https://webmasters.stackexchange.com/questions/71630/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-coIf you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Hello friend, the solution presented for htaccess applies only to apache server, nginx server in my case, how can I solve this?
Hello jorleyst,
Please register on our forum and try to check the following topic here -: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/page/2/ because many of our users have encountered this type of problem and they can solve it. Notice thatțs not a theme issue related.
Thanks for your understanding!
Catalin L.
The information section about the theme shows it supports WooCommerce 2.4.x but not a more recent version. Does the theme support the current version of WooCommerce, 3.1.x?
Hello,
Thank you for pointing this out. It seems the versions presented there were not updated. Yes our theme supports the latest version of woocommerce as the plugins are constantly kept up to date and we make the proper adaptations for every tested plugin to maintain proper compatibility. We make this for each of these plugins:
WP Super Cache- caching plugin Contact form 7- used to make contact forms bbPress- forum plugin BuddyPress- social network plugin Font Awesome 4 Menus- icon pack, supported in the theme menus Jetpack- plugin with lots of features *it may slow down your site WooCommerce- eCommerce solution WordPress (Yoast) SEO- SEO plugin Wp User Avatar- Change users avatars
Thank you! Bogdan B
Hello,
Before now, i currently have Newspaper 7 theme installed on my website https://www.livingrightandhealthy.com/ and i purchased the latest version of the theme which is Newspaper 8 and whenever i try to install it, i get the following error message “Unpacking the package…
Installing the theme…
Destination folder already exists. /home/u435693484/public_html/wp-content/themes/Newspaper/
Theme install failed.” Please any help on how i can solve this issue?
Thanks.
Hello,
Please use this guide to properly update your theme: http://forum.tagdiv.com/how-to-update-the-theme-2/
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Hi, why are the featured images suddenly showing up like this? I have no idea why all my other posts show it normally except this one:
https://i.gyazo.com/85e2f9dbda912f45c8b40f136e399d33.pngHello,
Maybe you changed the post template on this post. Please read this guide: http://forum.tagdiv.com/post-templates-2/
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Hi, i miss some functions in tagdiv composer. Is it possible to add a simple image gallery with linked images? and is there a function for tabs? and a simple post/ page grid, that can be create by categorys or tags? in visual composer, there were these functions…
Hello,
The options you seek are not part of the tagdiv composer yet. You will not find the exact same elements on both page builders. For the moment we do not have tabs or image galleries in our page builder but we do plan on adding more and more features in coming updates.
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Hi. I´ve added some icons (awesome fonts) in my post titles. The icons only shown in post view, but not in category overview. Is it possible to show this icons in category overview / category archiv and on pages, that i create with the tagdiv composer?
Hello,
Unfortunately our theme modules and blocks are custom made and have not been tested with any font icons. We did test font awesome 4 menus but only as it was intended to be used, on menus, not on modules and blocks, Sorry.
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Hi there, can the views counter that is displayed on posts be deactivated ?
Hello,
Yes it can. Please access the theme panel and remove the option from here: https://www.screencast.com/t/ZcXPH7xULp
Thank you! Bogdan B
There is a bug in theme for SINGLE IMAGE block when linking to external URL. The problem is on front-end of site, the URL is just # instead of the specified URL.
You have to update the vc template being used in the theme. Hopefully theme devs can do a quick update and release with this solved.
https://support.apollo13.eu/discussion/2692/issue-with-visual-composer-single-image-link https://stackoverflow.com/questions/42381686/wordpress-visual-composer-single-image-custom-link-not-workingHello,
I have tested this on my end but cannot see the issue. The single image link works properly. Please update your theme to the latest version by using this guide: http://forum.tagdiv.com/how-to-update-the-theme-2/ and update the visual composer plugin by using this guide: http://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thanks. Bogdan B
how to change adsense ads size in theme
Hello,
Please read this guide: http://forum.tagdiv.com/ads-adsense-overview/
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
hello tagdiv I recently noticed that no sharing options are showing in my site by newspaper theme like before and when I share post in facebook megatheme link appears in bottom. You can check it by going in any post and view source and check. My site is mandirwahinbanayenge.com
Also I havent filled any ads url it shows ad1 and ad2 in any post??
megathemes appear when you go on any post and view source and search
Also I disabled bottom article sharing option still it appears Please can you help
Hi update I uninstalled few plugins now the latest post doesnt have ad1, and ad2 showing above and below. However it still shows after article sharing even after I turned it off. Latest post https://mandirwahinbanayenge.com/2017/08/sc-orders-an-nia-probe-in-keralas-love-jihad-case-kapil-sibal-objects/
Old post had all the problem described before showing ad1,ad2 and share post option like in latest post. Megatheme is still there when you view source and search it in both post. and whenI share to my fb page it shows in footer.
Hello,
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
The extra sharing option does not come from the theme but rather ‘sharedaddy’
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Hi, i moved to multisite and cannot see the theme after activating, only on Super User . I done everething like like here https://premium.wpmudev.org/blog/ultimate-guide-multisite/
Hello,
Unfortunately we have not tested our theme in a multi-site environment so I cannot say for sure why standard admin users cannot see themes. It is maybe a requirement to be a super admin in order to see themes but I can;t say for sure since it’s not tested.
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
My footer widget titles are getting wrapped in h4 tags even though the before_title is a div. Any idea why this would be?
Hello,
All of the widget titles in our theme are h4 tags. It is the way our theme was built. Every block title or widget title uses the same function for grabbing the title. https://www.screencast.com/t/5RqAj3M8E
Thank you! Bogdan B
Thanks for replying, is there no way of overriding this in a child theme? I’ve tried, but could not find where it’s getting the h4 from.
Hi,
There is a way to override it but not from the child theme. It has to be done in the main theme. You can modify the heading tag here: https://www.screencast.com/t/epvfTJHY
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Hi I want remove latest articles font page. Do you have suggestions for me?
Thank you very much
Hello,
The latest articles can be removed by changing the page template. Please read this guide: http://forum.tagdiv.com/page-templates-2/
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Hi, The mobile theme menu and search icons are not working anymore on my website. Link: www.editingcorp.com
Hello,
Please update your theme again using this guide: http://forum.tagdiv.com/how-to-update-the-theme-2/ The issue has been fixed. DO not use the automatic process though
Thank you! Bogdan B
How to change text domain on ajax login screen with a function? i plan to disable login by username and allow login by email only.
hence, I need to change the text “your username” on login screen but not on registration screen
Hello,
The text can be translated directly from the theme panel and changed to the text you want: https://www.screencast.com/t/9E0vl9Hc Simply type your text in the right column.
Thank you! Bogdan B
hello,
the problem is that the text is used in two different form : registration form and login form
If I translate “your username” to “Your Email” , the registration form will also influenced and will show to form requesting email address.
I need to change the “Your Username” text to “Your Email” on Login form only
Hello,
The 2 mentioned codes can be found here: https://www.screencast.com/t/eHe81QTP9tl And here: https://www.screencast.com/t/zQohb9JH
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Pre-Sales Questions..
1. can the articles be carousel like seen here: www.jewishboston.com – see the “latest” section.. see how it has 5 columns of articles with a right and left navigation? i see you have “slide formats” in demo but I dont see that format…
2. can videos be played, or auto played WITHIN the thumbnail? even without going to single post page
Hello,
1. Sorry but our theme does not have this kind of sliding block. The only sliding blocks in our theme are the big grid slide: https://demo.tagdiv.com/newspaper/big-grid-slide/ and the iOS slider: https://demo.tagdiv.com/newspaper/ios-slider/
2. No, the thumbnail is just a thumbnail, it will not be able to play any video inside the block. The video is played when the post is accessed.
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
ok thank you.
3. can banner ads be placed “within” infinite load articles? ie between say every 3 rows?
Hi,
Sorry but for the moment there the thee has no setting to place ads inside an infinite loading block.
Thanks. Bogdan B
My themes suddenly cannot show content (td-post-content) in desktop mode, however it can shows in mobile and ipad. What can I do?
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If the problem is still there, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thank you! Bogdan B
kobealbo
Hi,
If you need theme support please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
