7855 comments found.
How to I link a single image to a url? I don’t see a place for it in tatsu
Hi,
Apologies, option to link Single Image module is currently not available. We will provide the option to add this in our future updates.
Thanks, Swami
is there a way i can do a custom code to make it work?
Unfortunately no, it is not possible to add this using custom CSS code. You can alternatively, add the Image in the TEXT BLOCK module and link to the URL.
Thanks, Swami
Hello Swami, This ist he first time I’m creating a website, so i really enjoy the intuitive pagebuilder. I’m using the Oshine Theme v9. At the moment the header is semi transparent and grey but as soon as I scroll down, it turns white and non transparent. Is there a way to keep it semi transparent and grey, while scrolling? Thanks
Hi,
Thank you so much for your kind words and I am glad you like the builder. You can use the custom CSS code below to modify the BG color of the sitcky header -
#header-inner-wrap.top-animate{
background-color:rgba(0,0,0,0.6) !important;
}
You need to paste the code in the custom CSS section under OSHINE OPTIONS > GENERAL SETTINGS .
Thanks, Swami
The theme has just updated to 6.0.1 but there is no option to upgrade to 6.0.2, how do I implement the update?
Hi,
To update the theme – kindly follow method 2 or 3 in this article here – http://www.brandexponents.com/oshine-knowledgebase/knowledge-base/update-theme/.
Thanks, Swami
I was wondering if there was a way to swap around the content on a portfolio page on MOBILE only – at the moment the images are first, and after those it finally displays the portfolio details!
Thanks!
Hi,
Apologies but there isn’t an option to change the order of content in a Portfolio Page on Mobile device.
Thanks, Swami
Sorry Swami. An OPTIMIZE plugin, was generating a conflict.ç Now is all ok Thank you
Great theme! I’m running into a blog issue. I’m trying to get my blog to show partial posts with a thumbnail (as seen in v2), but instead it shows the full blog post. I have it set to “Thumbnail – Date in Box” but it still shows the full post.
Hi,
We had received your query via email and I see that my team has responded with the necessary solution to this.
Thanks, Swami
Hi, great theme! But I cannot see a functions.php file in the child theme. How do I create this? I’d like to add a specific share button using custom code directly above ‘clearfix single-page-atts’ for all blog posts. How do I do this? Thanks in advance.
Also. Your documentation website seems to be down: http://brandexponents.com/oshin/documentation/#home-blog-setup
Hi,
You can create a php file with your custom changes and name it functions.php and add it to the Child theme. To modify the Single Posts page, you need to edit the Share Settings, you need to be modifying the single-share.php file in the “blog” folder.
You seem to be referring to the old documentaion. The link to our new knowldege base can be found here – www.brandexponents.com/oshine-knowledgebase/
Thanks, Swami
Hey, did you guys exclude your theme & components from automatic updates inside of Wordpress? I haven’t seen any lately & have to do the old-fashioned download route.
Hi Jack,
We have not enabled the automatic updates for the latest version because we have refactored the code for Optimization in this version and we wanted to roll it out to our new customers and check the stability prior to enabling automatic updates to existing customers. We did not want to disturb any existing websites by enabling the automatic update. For any feature addition, major bug fixes we will definitely enable the auto update and you can be rest assured that you will receive all update notification. We will be enabling Automatic update for this version in a couple of weeks, though. You can update the theme, by following METHOD 2 or 3 in this link – http://www.brandexponents.com/oshine-knowledgebase/knowledge-base/update-theme/. Kindly ensure that you back you data and options panel settings as mentioned in the link above.
Thanks, Swami
I updated and everything appeared the same out of the gate. I did run a Google Page speed test and my site performed slightly worse when I enabled the settings in the new Performance tab. There was no perceived difference in performance & I know that test isn’t perfect. If you’d like to use my site to examine anything, just ping me offline and I’ll provide login credentials.
Yes, I can definitely look into this. You can email the details using the Contact Form in Support Tab so we can investigate this further.
Thanks, Swami
After Updating Theme to Version 6.0.1 some homepage elements (textblocks, buttons, images in section #1) at http://leadgen-partners.com are not displayed in Safari 10.1.2 when opened through link in the page (button “Mehr erfahren”), but will be displayed when opened as deep link http://leadgen-partners.com/#1. Strange.
Hi,
Kindly email your URL, wp-admin id and password via the contact form in Support Tab so we can investigate this issue further.
Thanks, Swami
Hi Swami, done, did You get a message at Your E-Mail-Adress?
Hi Sascha,
I am not able to find any recent ticket from you. Could you kindly resend it?
Thanks, Swami
Questions: 1) I installed the child theme on my existing Oshine theme. 2) What are the differences/improvements? BTW, I’m disappointed that there is still NO links on the pictures to expand them into lightbox.
Hi,
You need to use the Child theme, if you are going to make any Code customisations in the core theme file. The changes made in the Child Theme will take precedence over the functionality in the main theme.
Apologies about that. Kindly drop us an email via the contact form in the Support Tab so we can provide a work around for this feature, until it is added in the theme.
Thanks, Swami
Hi. Since updating to new Version, pictures in my blog are not fiiting to the width. They will cut of. For example: http://martin-hirsch.com/?p=3604
Hi,
The images in the post seem to be in correct dimensions when I test them. Here is a screenshot of how the images are – https://cl.ly/3G2x2R0x0Z3h . Are they diffferent at your end? Kindly share screenshots of the incorrect images so we can investigate further.
Thanks, Swami
Hi. Seems i have to clear the cache of my browser. Thank ou very much 
Hello I have 6.0.1 version And i´ve found some problems.
General 1) Advanced Settings in Theme Options is not working. It´s icon is like a square and it is empty: https://imgur.com/SETTIbb 2) When i want to create a new post, I edit with tatsu and this message appears: EDITABLE CONTENT AREA WAS NOT FOUND. This is solved if i type the title of the post/page i want to publish. Is this normal? 3) I´ve uploaded a video as background here http://calzadosmicheluzzi.com/update/home-2/ But the video won´t show up until you refresh the page again.
Mobile Cart 4) This is how it looks in my site and in your demo site: https://imgur.com/90yU6oM The columns are narrow and the prices are cut in two. This is how it looks in the original woocommerce style using Twenty Seventeen theme: https://imgur.com/cYsyT6R. Is it possible to maintain the vertical original format? Why did you change it? 5) The bag popup is missing the other half when you click on it: https://imgur.com/t5fm3B1
Thank you!
Hi,
1. Apologies but this panel is still a work in progress and that is why it is empty. We should have removed it in the first place. We will clear it in our upcoming update.
2. Yes, you need to name the page and publish it to be able to edit the content in TATSU.
3. I have tired this multiple times, and the video in the page seems to load just file when i first open the link. Are you having this issue in a specific browser?
4. Kindly email your URL, wp-admin id and password via the contact form in the support tab so we can provide custom css code to modify the alignment of the Cart.
5. The Cart widget appears correctly on your site in mobile screensize – https://cl.ly/20171X3W3h2Q
Thanks, Swami
1. Is it possible to have a second image placed in the top menu/header? (it can go on the right hand side)
2. Can the ‘horizontal slider’ automatcally slide? It doesnt msee to be doing that in the portoflio options, even thoguth I have selected it?
3. Can we have a footer on a full screen slider to always stay at the bottom of the screen? (I know you can do it with rev slider, but cam we do it using any of your sldiers and do you have any themes that show this)?
Hi,
1. Apologies but you can have only one Logo in the header. If you want to add another image, you can add it as a Header Widget under OSHINE OPTIONS > TOP HEADER SETTINGS > HEADER WIDGETS. You can add the Image Tag in the Shortcode Editor module in the widget area.
2. Unfortunately, there ins’t an option to enable Automatic Sliding in Horizontal Carousel Slider slider portfolio.
3. The Full Screen Slider and Carousel Sliders will fit in the screen along with the FOOTER, provided you have disabled the Footer Widget area in that page.
Thanks, Swami
My site after half a year is no longer functional. I tried to restore it without success. The site being “single page” I used custom links but they lead to another section ID, and many other sections appear at the end of the site but in Tatsu edit they do not appear. Can you help me please?
Hi,
Kindly provide email your URL, wp-admin id and password via the contact form in the Support Tab so we can investigate this issue.
I also notice that your support pack has expired. Kindly renew the same to avail further theme related support.
Thanks, Swami
How do you get a basic navigation (for example, like the navigation on this page, with menu items aligned horizontally and with dropdown menus) for the mobile version, rather than the interactive navigation with the hamburger icon?
Hi,
You can use the CSS code below to have the default navigation enabled in Mobile Device as well -
@media only screen and (max-width: 960px){
#navigation, #navigation-left-side, #navigation-right-side {
display: block !important;
}
.mobile-nav-controller-wrap{
display: none;
}
}
The code should be added in the custom css section under OSHINE OPTIONS > GENERAL SETTINGS .
Thanks, Swami
Hi Swami,
I copied the code in the Custom CSS section in the General Settings, and I also temporarily removed my own custom CSS to be sure, however, this just results in there being no navigation at all for mobile.
I would just like a basic navigation, like on the non-mobile version, such as:
(Logo)
HOME ABOUT CONTACT
(Content)
Kind regards.
Hi,
Kindly provide the link to the site so I can check what could be missing here.
Thanks, Swami
Hi Swami,
I sent you an email (Subject: Nav).
Kind regards.
Hi Keven,
Apologies about the delay. I have responded to your email.
Thanks, Swami
Hey there! I’m wondering if it’s possible to add shortcodes in tabs? I’m trying to make tabs with pricing tables inside the tabs – do you know if this is possible? Thank heaps 
Hi,
To add a shortcode within the Tabs module, you need to create the respective Module in a page and COPY the shortcode using the cmd+C key combination and paste it in the Tab editor. However not all of the modules may not work well when added within the TABS module.
Thanks, Swami
Hello, have a question regarding Dark Portfolio. Can you customize the background colour? and are all the 16 different menu options available for this theme?
YES you can change the background using the settings in the options panel and any of the other menu options can be used with this demo. Its basically a global setting in our options panel.
Having the same issue as alisonleon. Since the update, I have a double logo! www.thecodewiz.com. We need a fix please!
It looks like your browser has a cached version of the older css files. Kindly clear your browsers cache and try again. You should have just a single logo.
It looks like your browser has a cached version of the older css files. Kindly clear your browsers cache and try again. You should have just a single logo.
I am trying to hide specific content blocks on mobile via Tatsu. I have it clicked to hide in the Tatsu editing panel but when I look at the site on mobile the block is still displaying. Am I doing something wrong? Is there a reason this feature is not working properly?
Hi,
We have received your query via email as well. As requested in the email kindly provide your admin details so we can investigate the issue you have on the Home Page.
Thanks, Swami