19077 comments found.
Hi, I’m using the Revolution slider on the home page. The slides are set to Cover and center center position. They show perfectly on the laptop /desktop. The entire image shows but on mobile and tablets, the image width is cut of to fit the height of the screen. But I wish to show the entire width of the image. It need not cover the entire height of the screen. Is there a way to do this.
Hi,
as far as we knows, Slider Revolution does not have such possibility to do not cover background on mobile/tablets unfortunately.
Best regards,
Muffin Group team
BUG ALERT: Using the visual editor module, the “distraction-free writing mode” does not work and I also can not mouse scroll in visual mode tab. I am using version 20.6. Any fix is appreciated.
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, I’ve been using The Be Theme for a couple of sites and I was very happy with it. But once I started to work out the SEO for one of them I discover that the site wasn’t that SEO optimized. I’m about to buy a new licence for a new site and I would like to understand what changes have you made in terms of SEO optimization. Also I would like to understand if you recommend, in terms of SEO, to use a pre-buildt demo as template or if it’s ok to start from scratch (I usually use the muffin builder from scratch).
Thanks!
Hi,
the BeTheme is SEO optimized so we wonder what you mean, when you say that it’s not. Please explain because we have no idea what you mean.
In reference to pre-built layouts, it does not matter if you use our demos or you build from scratch. In fact, it depends on you only.
Best regards,
Muffin Group team
Thanks for the answer, I’ve actually tested and bought already a new license as the new version of the theme score pretty well on google speed insight. My concerne was referring on an old version of the theme, but the new update seems to perform well. Thanks
Ok, happy to hear that all is fine now 
How can i get all tabs closed from vertical tabs?
Hi,
how exactly you want to get all vertical tabs closed? Please show us on the screenshot, how such closed tabs supposed to look like.
Best regards,
Muffin Group team
I’m not able to reset my password on the forum user (chitaurus) I receive no emails
Hi,
if you have any issues with forum account, please send us always private request thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact and we will help you.
Best regards,
Muffin Group team
Hi, I have tried to instal the recommended plugins for your theme but I received this message: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature. Can you please help me? Best regards,
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi! How can I change www icon in contact box as instagram icon?
Hi,
please send us link to your own page where you would like to do this so we can take a closer look and provide best possible solution.
Best regards,
Muffin Group team
on this page : http://www.marblebusinesstrade.com/iletisim/
in contact box www icon (link icon) which one I use as instagram profile
Ok, thanks. So to replace this icon with an Instagram, you need to use the css below:
.get_in_touch li.www .icon-link::before {
content: '\f16d' !important;
}
it’s worked. thank you
You are welcome! 
Hi guys, does this theme work well with Buddypress?
Hi,
yes, BeTheme is compatible with BuddyPress and you can change its compatibility on BeBuddy demo.
Best regards,
Muffin Group team
Hi… How to deregister the theme first…. Please reply anyone…
Hi,
if you have any issues with registration/de-registration, please send us always private request thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact
Best regards,
Muffin Group team
Hi, I have a problem, when I activate the woocommerce plugin, the option betheme option shows a 500 error, if I disable the woocommerce works correctly, do you know what the problem may be?
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Hi , i just downloaded latest version of theme but there is no slider revolution demos in the downloaded files. For example, i want to use clinic 2 but there is no slider revolution demo for clinic 2 . There are just plugin author demos.
Hi,
since BeTheme version 20, all sliders comes with pre-built websites what means that you can easily import them from BeTheme > Pre-built websites section. More details about this process, you can find in the documentation.
Best regards,
Muffin Group team
Hi! First of all, great theme! I’ve just updated some files and my site displays several errors like this: “Methods with the same name as their class will not be constructors in a future version of PHP; Mfn_Flickr_Widget has a deprecated constructor in wp-content/themes/betheme/functions/widget-flickr.php on line 10” My site is crash! Hope you can help me! Thanks!
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Does this theme work with Custom Post types? Am I able to create a custom post type and create a template for it using Muffin Builder?
Hi,
yes, BeTheme works with custom post types of course. However, what you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don’t know how, you should contact with your web developer. The policy says:
Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting the author to see if they privately offer paid customisation services or checking out the great service providers on Envato Studio.
Best regards,
Muffin Group team
hello, i just updated and I also installed the update of visual composer. The installation is well done but I can no longer activate it. This is urgent because I have pages created with visual composer
Sorry, it’s good now !
Ok, great!
Trying to develop a website on my localhost but I cannot download included plugins, like revolution slider etc.. – this is the error: Download failed. cURL error 18: transfer closed with outstanding read data remaining – Please can you help?
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hey, As mentioned in my comment, this is being developed on my localhost ,so there is no way to give you access, unless you come over to my place
I develop on my local server and then upload when complete. Thanks
Sure, we understand, but until it’s not online, we can not do anything. Please let us know, when your site would be online.
Hi,
I love the muffin builder, but how do I change the shape of the Icon box to be square instead of circle? And there seem to be paddings or margins on them as well. How do I remove it?
Please advise. Thank you!
Hey,
please send us link to page where you have those icons so we can take a closer look on it first and provide best possible solution.
Best regards,
Muffin Group team
The icon box is at the bottom of this page: http://8f7.a1e.myftpupload.com/lahars/
Please take a look and advise. Thanks!
Ok, thanks. So, to make it square and remove the padding, please use the following css:
.icon_box .icon_wrapper { border-radius: 0 !important; width: 80px; height: 80px; line-height: 80px; }
.icon_box .icon_wrapper::before { border-radius: 0 !important; }
Thanks! However, I tried adding the code on the individual page in the custom | CSS section. But nothing happens. Please advise.
You should add above css into BeTheme Options > Custom CSS & JS > Custom CSS section. Make sure you paste it in the beginning.
I’ve tried adding the above code into BeTheme Options > Custom CSS & JS > Custom CSS section. It is still not working and I have no idea why. Can you please help?
As we can see, it does not work because your css is different than what we gave you above. Please compare both and you will see that you have unnecessary tags in the beginning and at the end.
I have removed the beginning and end
tags and it is in a square shape now. However, the paddings are still there. How do i remove it so that it is aligned to the sides? Thank you so much for your help. Really appreciate it
You are welcome!
Just like everyone else, I cannot update Visual Composer or Revslider.
“The package could not be installed. The package contains no files. Plugin update failed.”
I tried to find an answer myself on your forum, but I need to login to see the answer, support has run out. Do I really need to pay for support to read a forum?? Why not put the solution on here and you wouldn’t get 116 pages of frustrated people asking the same question. I realise you’re trying to steer people away from support questions on the comments, but as mentioned above, I tried to find the answer, and I’ve ended up back here in the comments.
Hi,
for forum registration/login, we use Envato API that is checking if your support is valid first. In reference to Item Support Policy, 6 months of support is included for free and after this period, you need to extend it. However, if you feel that something does not work as supposed to, please drop us a message via contact form which is on the right at https://themeforest.net/user/muffingroup#contact and we will help you of course. We will prove that your issue has nothing to with the theme itself.
Best regards,
Muffin Group team
What other plugin do you recommend other than w3 total cache, to cache my site?
Hi,
we use only W3 Total Cache so we can not recommend any other plugin.
Best regards,
Muffin Group team
WooCommerce Catalog Mode is there ? Add to cart replaced with enquiry now possible?
Hi,
we have catalogue feature included and when it’s active “Buy now” buttons and prices are being removed.
Best regards,
Muffin Group team
Hi,
I use VPN prebuilt website. But i have a problem with menus. I use icon-monitor for my menu items. it doesnt show as in your demo page. Why? Please see the issue: https://imgur.com/a/MCKBQ
Hi,
please send us link to page where you have this icon so we can take a closer look on it.
Best regards,
Muffin Group team
demo . web pen. de
This is the link
It looks like you did something wrong in the code. Therefore, please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
I wrote it but didn’t get any help, they just gave me a link for description. But i cant register it because i forgot my password, you can post the solution here.
We suggest to check the message once again because there must be something wrong with cache on your end as your account is obviously active. Or just try in different browsers and you will see that everything is fine.
I still have the same problem. Icon is top of the menu text…
If you still have same problem, please reply on private message where all necessary details are.
