19046 comments found.
Hi! First of all, great theme! I’ve just updated some files and my site displays several errors like this: “Methods with the same name as their class will not be constructors in a future version of PHP; Mfn_Flickr_Widget has a deprecated constructor in wp-content/themes/betheme/functions/widget-flickr.php on line 10” My site is crash! Hope you can help me! Thanks!
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Does this theme work with Custom Post types? Am I able to create a custom post type and create a template for it using Muffin Builder?
Hi,
yes, BeTheme works with custom post types of course. However, what you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don’t know how, you should contact with your web developer. The policy says:
Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting the author to see if they privately offer paid customisation services or checking out the great service providers on Envato Studio.
Best regards,
Muffin Group team
hello, i just updated and I also installed the update of visual composer. The installation is well done but I can no longer activate it. This is urgent because I have pages created with visual composer
Sorry, it’s good now !
Ok, great!
Trying to develop a website on my localhost but I cannot download included plugins, like revolution slider etc.. – this is the error: Download failed. cURL error 18: transfer closed with outstanding read data remaining – Please can you help?
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hey, As mentioned in my comment, this is being developed on my localhost ,so there is no way to give you access, unless you come over to my place 
I develop on my local server and then upload when complete. Thanks
Sure, we understand, but until it’s not online, we can not do anything. Please let us know, when your site would be online.
Hi,
I love the muffin builder, but how do I change the shape of the Icon box to be square instead of circle? And there seem to be paddings or margins on them as well. How do I remove it?
Please advise. Thank you!
Hey,
please send us link to page where you have those icons so we can take a closer look on it first and provide best possible solution.
Best regards,
Muffin Group team
The icon box is at the bottom of this page: http://8f7.a1e.myftpupload.com/lahars/
Please take a look and advise. Thanks!
Ok, thanks. So, to make it square and remove the padding, please use the following css:
.icon_box .icon_wrapper { border-radius: 0 !important; width: 80px; height: 80px; line-height: 80px; }
.icon_box .icon_wrapper::before { border-radius: 0 !important; }
Thanks! However, I tried adding the code on the individual page in the custom | CSS section. But nothing happens. Please advise.
You should add above css into BeTheme Options > Custom CSS & JS > Custom CSS section. Make sure you paste it in the beginning.
I’ve tried adding the above code into BeTheme Options > Custom CSS & JS > Custom CSS section. It is still not working and I have no idea why. Can you please help?
As we can see, it does not work because your css is different than what we gave you above. Please compare both and you will see that you have unnecessary tags in the beginning and at the end.
I have removed the beginning and end
tags and it is in a square shape now. However, the paddings are still there. How do i remove it so that it is aligned to the sides? Thank you so much for your help. Really appreciate it
You are welcome!
Just like everyone else, I cannot update Visual Composer or Revslider.
“The package could not be installed. The package contains no files. Plugin update failed.”
I tried to find an answer myself on your forum, but I need to login to see the answer, support has run out. Do I really need to pay for support to read a forum?? Why not put the solution on here and you wouldn’t get 116 pages of frustrated people asking the same question. I realise you’re trying to steer people away from support questions on the comments, but as mentioned above, I tried to find the answer, and I’ve ended up back here in the comments.
Hi,
for forum registration/login, we use Envato API that is checking if your support is valid first. In reference to Item Support Policy, 6 months of support is included for free and after this period, you need to extend it. However, if you feel that something does not work as supposed to, please drop us a message via contact form which is on the right at https://themeforest.net/user/muffingroup#contact and we will help you of course. We will prove that your issue has nothing to with the theme itself.
Best regards,
Muffin Group team
What other plugin do you recommend other than w3 total cache, to cache my site?
Hi,
we use only W3 Total Cache so we can not recommend any other plugin.
Best regards,
Muffin Group team
WooCommerce Catalog Mode is there ? Add to cart replaced with enquiry now possible?
Hi,
we have catalogue feature included and when it’s active “Buy now” buttons and prices are being removed.
Best regards,
Muffin Group team
Hi,
I use VPN prebuilt website. But i have a problem with menus. I use icon-monitor for my menu items. it doesnt show as in your demo page. Why? Please see the issue: https://imgur.com/a/MCKBQ
Hi,
please send us link to page where you have this icon so we can take a closer look on it.
Best regards,
Muffin Group team
demo . web pen. de
This is the link
It looks like you did something wrong in the code. Therefore, please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
I wrote it but didn’t get any help, they just gave me a link for description. But i cant register it because i forgot my password, you can post the solution here.
We suggest to check the message once again because there must be something wrong with cache on your end as your account is obviously active. Or just try in different browsers and you will see that everything is fine.
I still have the same problem. Icon is top of the menu text…
If you still have same problem, please reply on private message where all necessary details are.
Hi folks, I am trying to upload the betheme.zip but get this message:
The uploaded file exceeds the upload_max_filesize directive in php.ini.
Can you please tell me what I need to do – please. Many thanks Great theme by the way. Cheers – Tony
Hey Tony,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
pre-sale question. Is it possible to use the career page layout also for the HR version of this template? And can the heart icon of the blog be replaced by another more “professional” icon ?
Hi,
1. If you ask for a possibility to import single pages into WordPress, then we do not have such feature. But, you can create sub-domain for tests where you can import different demos to learn how things were done.
2. Yes, icon can be easily replaced with custom css but only if it’s included and all icons that comes with the theme, you can find on http://themes.muffingroup.com/be/theme/shortcodes/typography/#icons
Best regards,
Muffin Group team
Great thx!
You are welcome!
pre-purchase question is it possible to add a menu on the top. i don’t see any demo, that you have two menus.
Hey,
if you mean additional, plain menu in the right top corner, you can check it on BeLawyer2 or BePharmacy demos.
Best regards,
Muffin Group team
Hi,
1. A few days back I have purchased a new version of BeTheme I guess that also means once again I am eligible for support but I am not able to login into support form as my old support got expired. Please activate the login. it’s prabhjot2991
2. We moved one of our website to the new domain but the issue is “Muffin Builder & Theme Options Migrate Tool 3” can only change URL of the links. We also want to change content which is in muffin builders like email ids and other things. In that case, this tool doesn’t work. We also used a third party plugin like “Search and Replace” that only change content which is in WordPress default builder no luck with BeTheme Builder. What’s the solution for this?
Thanks
Hi,
1. Yes, you are and your account should be active again.
2. We are sorry but we do not have any solution to replace the content in database. As you said, our tool replace the links only.
Best regards,
Muffin Group team
Hi,
1. Yes, I got the access, thanks.
2. can I except this feature in future? My website has 250 pages. It’s a lot of manual work which requires doing these changes.
Thanks
2. Sure, we will consider this while future updates.
I have 2 questions:
1. I would like to move the theme from 1 domain to another. How to unregister the license on the old site and re-register it again to the new site?
2. I am working on the development project offline using localhost, once I got the new license, would it be a problem if I use it both for localhost and the live domain later?
Hi,
if you have any issues with registration/de-registration, please send us always private request thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact
Best regards,
Muffin Group team
Hi! Can i have different headers for categories of portfolio? So i need to choose a image on category and not on the single portfolio item. Thanks
Hi,
yes, you can but only with custom css.
Best regards,
Muffin Group team
Hi, please help me solve this problem. I get an error message when trying to install the Technics pre-built website. The error message says: The package could not be downloaded. I get this message right after clicking install from the Wordpress dashboard.
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
domain name changed. the theme is not active
Hi,
if you have any issues with registration/de-registration, please send us always private request thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact
Best regards,
Muffin Group team
Hello^^ pre-purchase question:
Can I install ANY of the +270 demos? ...EXACTLY same as the demo content/visual?
Hi,
yes, you can install any of the 270+ demos of course and it would look exactly the same as demo. However, please notice that in reference to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
Best regards,
Muffin Group team
Hi
I have issue with address editing in woocommerce checkout everytime I wanted to click and edit the country location dropdown or province dropdown it redirect me to the bottom of the page I tried to switch back to twenty seventeen theme and it works again I also tried deactivating all plugins and it does not solve the problem Therefore I think the issue might be in the theme Could you please assist me through this?
Thank You
Also in explorer the form is also working
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi
Login sent
Thanks Best Regards Angger
Ok, thanks!
Problem solved, you guys are really awesome
Happy to hear that 
Hi, I just found your templates on this link: https://enterocms.com/showcase/ Is it yours as well? Or are they pirated?
Hi,
this is fake one. The only place where you can buy a license legally is Themeforest marketplace.
Best regards,
Muffin Group team
