19046 comments found.
hello, can i have multiple different sidebars with your theme? great work by the way!
Hi,
you can create as many sidebars as you need and then set them up for specific pages.
Best regards,
Muffin Group team
Hi,
the content is being read from left to right by rows always and it is not possible to change its order in responsive mode.
Best regards,
Muffin Group team
PRESALES….is there a Demo of BeTheme that includes a Directory of Stores? Like for a Shopping District?
Hi,
we are sorry but we do not have such pre-built layout included.
Best regards,
Muffin Group team
Hi there,
I have a few problems with betheme. 1. the Header-picture is distorted in the mobile view. 2. the distance between the pictures can not be changed in the mobile view. 3. If you scroll down the side in the mobile view the menu bar can‘t be seen at the top. So you allways have to scroll back to the top to use the menu bar. 4. the position of the different side Headlines can‘t be changed. 5. the type size at „dinoscafe.de/speisen_und_getraenke“ doesn‘t adapt in the mobile view. 6. Google Maps isn‘t showing up at the contact side, although the coordinates are stated.
I hope you can help me with these Problems.
Kind regards
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. For each point in that message, please provide the screenshot of what you mean and also link to page that you are talking about.
Best regards,
Muffin Group team
I have a problem. I had this theme installed on old website and I can’t access the wordpress dashboard anymore. I deleted the DB code and the betheme folder. What can I do more to deregister the code ?
Hi,
if you have any issues with registration/de-registration, please send us always private request thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact
Best regards,
Muffin Group team
Hi,
I have a presales question:
I would like to create a music website, a wbesite for music production. Is it possible to implement a music player (mp3 player)? If yes, could you recommend a plugin for your theme, please?
Thank you Ralf
Hi Ralf,
we did never tested any mp3 player plugin so we can not recommend any unfortunately.
Best regards,
Muffin Group team
where can I find the demo file so that I can import it into my betheme?
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Hey, On my mobile version, my hamburger menu icon is some kind of Chinese icon. How do change my mobile menu icon back to normal icon. Usually with three lines.
Hi,
please send us link to page where you have this icon so we can take a closer look on it.
Best regards,
Muffin Group team
muffin group create page limit section and wrap How cai solve the problem?
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, I’m using the Revolution slider on the home page. The slides are set to Cover and center center position. They show perfectly on the laptop /desktop. The entire image shows but on mobile and tablets, the image width is cut of to fit the height of the screen. But I wish to show the entire width of the image. It need not cover the entire height of the screen. Is there a way to do this.
Hi,
as far as we knows, Slider Revolution does not have such possibility to do not cover background on mobile/tablets unfortunately.
Best regards,
Muffin Group team
BUG ALERT: Using the visual editor module, the “distraction-free writing mode” does not work and I also can not mouse scroll in visual mode tab. I am using version 20.6. Any fix is appreciated.
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, I’ve been using The Be Theme for a couple of sites and I was very happy with it. But once I started to work out the SEO for one of them I discover that the site wasn’t that SEO optimized. I’m about to buy a new licence for a new site and I would like to understand what changes have you made in terms of SEO optimization. Also I would like to understand if you recommend, in terms of SEO, to use a pre-buildt demo as template or if it’s ok to start from scratch (I usually use the muffin builder from scratch).
Thanks!
Hi,
the BeTheme is SEO optimized so we wonder what you mean, when you say that it’s not. Please explain because we have no idea what you mean.
In reference to pre-built layouts, it does not matter if you use our demos or you build from scratch. In fact, it depends on you only.
Best regards,
Muffin Group team
Thanks for the answer, I’ve actually tested and bought already a new license as the new version of the theme score pretty well on google speed insight. My concerne was referring on an old version of the theme, but the new update seems to perform well. Thanks
Ok, happy to hear that all is fine now 
How can i get all tabs closed from vertical tabs?
Hi,
how exactly you want to get all vertical tabs closed? Please show us on the screenshot, how such closed tabs supposed to look like.
Best regards,
Muffin Group team
I’m not able to reset my password on the forum user (chitaurus) I receive no emails
Hi,
if you have any issues with forum account, please send us always private request thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact and we will help you.
Best regards,
Muffin Group team
Hi, I have tried to instal the recommended plugins for your theme but I received this message: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature. Can you please help me? Best regards,
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi! How can I change www icon in contact box as instagram icon?
Hi,
please send us link to your own page where you would like to do this so we can take a closer look and provide best possible solution.
Best regards,
Muffin Group team
on this page : http://www.marblebusinesstrade.com/iletisim/
in contact box www icon (link icon) which one I use as instagram profile
Ok, thanks. So to replace this icon with an Instagram, you need to use the css below:
.get_in_touch li.www .icon-link::before {
content: '\f16d' !important;
}
it’s worked. thank you
You are welcome! 
Hi guys, does this theme work well with Buddypress?
Hi,
yes, BeTheme is compatible with BuddyPress and you can change its compatibility on BeBuddy demo.
Best regards,
Muffin Group team
Hi… How to deregister the theme first…. Please reply anyone…
Hi,
if you have any issues with registration/de-registration, please send us always private request thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact
Best regards,
Muffin Group team
Hi, I have a problem, when I activate the woocommerce plugin, the option betheme option shows a 500 error, if I disable the woocommerce works correctly, do you know what the problem may be?
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Hi , i just downloaded latest version of theme but there is no slider revolution demos in the downloaded files. For example, i want to use clinic 2 but there is no slider revolution demo for clinic 2 . There are just plugin author demos.
Hi,
since BeTheme version 20, all sliders comes with pre-built websites what means that you can easily import them from BeTheme > Pre-built websites section. More details about this process, you can find in the documentation.
Best regards,
Muffin Group team
