19077 comments found.
Awesome theme—I have a question: Under each post even there is an option but I can’t set the sub-header background image like on pages? Why is that?
Yes, I am using purchased registered theme Version: 20.5.1
Hi,
there is no such option included for posts right now but we will consider it while future updates of course.
Best regards,
Muffin Group team
Please can you make it soon! We would love to have more option on Share like Linked-In. Where can I go and that option under child theme? \
We have added this feature yesterday so if you do the update, you will get it. Regarding Share Box, all details about adding new share stuff, you can find on support forum.
Thank you so much for updating the post sub-header image - You guys are awesome!
Regarding updating the sociaL shares under blog single post:
includes/content-single.php
I can’t find this: I need to add linked-In can you please help?
This file is included into theme and we are sure about that. However, what you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don’t know how, you should contact with your web developer. The policy says:
Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting the author to see if they privately offer paid customisation services or checking out the great service providers on Envato Studio.
Thanks for understanding!
Is it possible to make a header like this? At least maybe have a content section above the header so I can input a message?
https://imgur.com/a/d463AHi,
we have field where you can put the content above header and it’s Top field under BeTheme Options > Global > Hooks section.
Best regards,
Muffin Group team
hi guys,
I cant edit my pages.
please help
Hi,
please explain, what is the problem exactly and what does not work.
Best regards,
Muffin Group team
Hi,
I cant edit my existing pages. When I login in to the admin area and open an existing page that I want to edit. It does noting when i click on the edit icon (the pencil).
Hope its clear enough 
Thanks
Please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please don’t forget to let us know in a message, what for this access is.
is it possible to have the top bar and the sticky menu to scroll on mobile?
I have my contact info on the top bar, and I want it to show as users scroll on mobile.
Hi,
we are sorry but it is not possible to have sticky top bar on mobile.
Best regards,
Muffin Group team
Hello guys,
I really love Betheme but I have little problem.
I want the homepage structure like on this sample image I have created :
https://i.imgur.com/EolW0IJ.jpgI need 4 big elegant fullwidth frames with picture , and text (in green frame) on my homepage.
These 4 homepage frames will be represent the main sections of our new website.
When the web visitors click on one of this frame he will be redirect to section page.
Please is there any possible way how I created this 4 fullwidth frames structure ? with elegant design.
Iam newbie in Wordpress
Thanks !
image
Hi,
this is quite easy. Just take one of our item/shortcodes that you can find on http://themes.muffingroup.com/be/theme/shortcodes/boxes-infographics/#articlebox and set them on page, using Muffin Builder tool. If you are newbie, we suggest to start from watching these tutorial videos.
Best regards,
Muffin Group team
Ok but I want to created fullscreen with big pictures how?
Like here : https://i.imgur.com/Qut9YpV.jpg
For that, you need to set FULL SCREEN style for the section where those items are.
Good morning, I’m trying to switch from http to https, and I have some difficulties. I saved the theme settings without problems, but I can not save the content of the pages, made for 90% by the builder. I can export all the pages one by one but the job is really too heavy. Is there a solution for this? Thanks in advance.
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
You guys used to name the specific slider revolution zip and now you don’t. I’ve spent over an hour trying to find the “fireplace” slider but can’t locate it in the folder. I need help on this as it used to not be this way with BeTheme and this is causing extreme time consumption!
Hi,
since BeTheme version 20, all sliders comes with pre-built websites what means that you can easily import them from BeTheme > Pre-built websites section. More details about this process, you can find in the documentation.
Best regards,
Muffin Group team
It says Revolution Slider Error: Slider with alias fireplace not found. after I did the pre-built website import
You must import the wrong slider then. If you will send us access to your wp dashboard thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
I have a parallax section with image decoration at top and bottom.at the top the image is loaded but below unfortunately not.has someone an idea?
Hi,
please send us link to page where image does not load so we can take a closer look.
Best regards,
Muffin Group team
Ok, thanks. We have noticed a little bug that would be fixed with next theme update of course, but you can easily sort it out now, using the following css:
.section .section-decoration { z-index: 2 !important; }
Great Support! Thank you.
You are welcome!
hey guys my widget area is working but on some of the pages its not updating. any ideas?
http://www.fbsimpsonville.org/learn-more/ is different than than the rest www.fbsimpsonville.orgHi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hey guys qiuick question, Iv imported a website on an excising design and i dont like it how can I restore it to my previous one? thanks
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Hey there.
I have a liddle problem. I need a grid like a “portfolio grid” without Pictures or Blogs – i wand to sort “columns” by own category tagas. But i dont know, how to get this.
Do u havn solution?
Hi,
we are sorry but we do not have anything similar included. Only Blog and Portfolio items have filters.
Best regards,
Muffin Group team
hello, can i have multiple different sidebars with your theme? great work by the way!
Hi,
you can create as many sidebars as you need and then set them up for specific pages.
Best regards,
Muffin Group team
Hi,
the content is being read from left to right by rows always and it is not possible to change its order in responsive mode.
Best regards,
Muffin Group team
PRESALES….is there a Demo of BeTheme that includes a Directory of Stores? Like for a Shopping District?
Hi,
we are sorry but we do not have such pre-built layout included.
Best regards,
Muffin Group team
Hi there,
I have a few problems with betheme. 1. the Header-picture is distorted in the mobile view. 2. the distance between the pictures can not be changed in the mobile view. 3. If you scroll down the side in the mobile view the menu bar can‘t be seen at the top. So you allways have to scroll back to the top to use the menu bar. 4. the position of the different side Headlines can‘t be changed. 5. the type size at „dinoscafe.de/speisen_und_getraenke“ doesn‘t adapt in the mobile view. 6. Google Maps isn‘t showing up at the contact side, although the coordinates are stated.
I hope you can help me with these Problems.
Kind regards
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. For each point in that message, please provide the screenshot of what you mean and also link to page that you are talking about.
Best regards,
Muffin Group team
I have a problem. I had this theme installed on old website and I can’t access the wordpress dashboard anymore. I deleted the DB code and the betheme folder. What can I do more to deregister the code ?
Hi,
if you have any issues with registration/de-registration, please send us always private request thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact
Best regards,
Muffin Group team
Hi,
I have a presales question:
I would like to create a music website, a wbesite for music production. Is it possible to implement a music player (mp3 player)? If yes, could you recommend a plugin for your theme, please?
Thank you Ralf
Hi Ralf,
we did never tested any mp3 player plugin so we can not recommend any unfortunately.
Best regards,
Muffin Group team
where can I find the demo file so that I can import it into my betheme?
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Hey, On my mobile version, my hamburger menu icon is some kind of Chinese icon. How do change my mobile menu icon back to normal icon. Usually with three lines.
Hi,
please send us link to page where you have this icon so we can take a closer look on it.
Best regards,
Muffin Group team
muffin group create page limit section and wrap How cai solve the problem?
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
