19077 comments found.
Hi is there a way to avoid the jumping in the sticky menu? Or make it quicker so the delay is not recognizable, kind how this website dose it https://www.onepeloton.com/. I would like to have it similar if you can help please.
Hi,
we do not have such feature included at this moment but we will consider it while future updates of course.
Best regards,
Muffin Group team
Can you tell me what JS file should I tweak to adjust the speed of that?
Sure, it’s js/scripts.js file.
hello, pre-sale questions:, I’M TALKING ON THE “SHOP” theme.
1. is there RTL VERSION? 2. Can i hide the price? 3. can i hide the ZOOM?
for all this i need CODE change? or with click?
My client want ELECTION THEME, with “grid layout” that show the pictures of the candidates and short bio, so this is why i asking about this…IF YOU HAVE OTHER OPTION FOR OUR NEED I WILL BE HAPPY TO HEAR!
Hi,
1. Yes, we have RTL version of the BeTheme and you can check it on http://demo.rtl-maker.net/be/
2. Yes, you can hide the price with custom css or we have an option called Catalogue mode so you can deactivate all shop functions like price or Add to Cart button.
3. Do you mean zoom effect when you hover over featured image on single product page?
Best regards,
Muffin Group team
Hi, i cant deregister theme.
Error: Referer domain is different than registered domain. Please contact us using contact form on our Themeforest profile page.)
And also i cant update theme 
Hi,
please check your inbox because you sent exactly the same question privately and we already replied on your message. Beside that, we would be very grateful if you can do not duplicate questions because it’s completely unnecessary and will not speed up our reply for sure because we always reply from the oldest messages to the newest 
Best regards,
Muffin Group team
The video in the slider of your example Minimal, http://themes.muffingroup.com/be/minimal/, doesn’t work on Microsfot Edge. Why? I saw the both extension, .mp4 and .ogv, it need another format?
Hi,
what’s your system and browser version?
Best regards,
Muffin Group team
Windows 10 > Microsoft Edge 40.15063.674.0 Windows 7 > MIcrosoft Explorer 11.0.9600.18163
Ok, so we checked video background in Microsoft Edge and we have noticed that this browser just does not support those types of videos as backgrounds. We tried to use .webm format as well but such videos does not start as well.
Hi, Pre sales question. Is it possible to have a corousel pricing tabel for http://themes.muffingroup.com/be/vpn/pricing/. Similar like https://www.digitalocean.com/. Thank you.
Hi,
sorry but we do not have such item included into theme yet. But we will consider it while future updates of course.
Best regards,
Muffin Group team
Many thanks in advance
Hi,
what you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don’t know how, you should contact with your web developer. The policy says:
Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting the author to see if they privately offer paid customisation services or checking out the great service providers on Envato Studio.
Best regards,
Muffin Group team
Hi. I moved a site from one host to another with All In One Migration but some of the image links used in the muffin builder did not get updated. Is this normal and if yes what would you suggest I use to update them automatically? Thanks
Nevermind, I searched your forum and found Muffin Content Builder Migrate Tool 3.0. Thanks
Great, thanks for the info! We are happy to hear that you have found it.
Hello team, the testimonials slider image looks too small, so how can I make it bigger?
Hi,
we are sorry but we do not have an option to change testimonials image size.
Best regards,
Muffin Group team
But this is our client’s requirement so how can we solve this issue? even it is not working from the theme-function and css file. You need to solve this issue.
Sorry but this is not an issue therefore, there is nothing to be solved. This is additional possibility that we don’t have because in our opinion it does not look good and delay page loading.
What you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don’t know how, you should contact with your web developer. The policy says:
Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting the author to see if they privately offer paid customisation services or checking out the great service providers on Envato Studio.
P.S. The files responsible for this shortcodes are functions/theme-shortcodes.php and functions/theme-functions.php
Thanks for understanding!
Love the theme! Is it possible for you to tell me how to get rid of this vertical line between the logo and the menu? It’s driving me crazy, and I can’t figure out how to get rid of it!!!
https://www.dropbox.com/s/286mfxr3c1e19ey/Screen%20Shot%202017-10-12%20at%2011.08.19%20AM.png?dl=0Hey,
please send us link to page where from you would like to remove this line, so we can take a closer look on it first.
Best regards,
Muffin Group team
You rock! I’m sending it to you through message right now.
No problem
i’m trying to locate this file in your new theme version betheme/woocommerce/myaccount/my-account.php cos i got a message from commerce and it’s telling me that i should use version 2.6 instead of 2.0. Thanks
Hi,
please remove all your current theme files via FTP, upload the new files instead and everything should be fine.
Best regards,
Muffin Group team
Hi, I installed and on the homepage I have this message “Slider with alias ngo not found.” I verified on the theme folder on “slider-revolution-demo” and “plugin-author-demos-5” but the slider “ngo” is not there. Are 23 demos but ngo is missing. Please advise. I tried to contact you by forum for support but my support is expired Regards, Silv
Hi,
since BeTheme version 20, all sliders comes with pre-built websites what means that you can easily import them from BeTheme > Pre-built websites section. More details about this process, you can find in the documentation.
Best regards,
Muffin Group team
Thank you for your fast reply. I will verify. Regrads
One last question. On the Contact Us page the Google map is not working. Is an error message: “This page didn’t load Google Maps correctly. See the JavaScript console for technical details.” Please advise. Kind regards
please ignore the message. I fixed. Thanks
Ok, glad to know that you have fixed it already 
Hello, Is there any way to add multiple custom fonts to the theme? Like putting code in the header for instance?
Thanks!
Hi,
we have an option for 2 custom fonts, but if you need more and know the coding, then you can add as many fonts as you like.
Best regards,
Muffin Group team
Hi guys. I’m trying to update the Rev Slider and Visual composer, but I keep getting a “Could not copy file” error on both. My permission settings are correct, so I’m wondering if you have any idea what could cause this? It’s never happened before.
Hey,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, I am using Betheme for quite some time now and am still very content with it. But since last weekend I am having issues using the Be Child Theme and php 7.1. The Betheme itself seems to be working in php 7.1, but my site using the child theme breaks down. In php 7.0 everything’s fine. It is not a major problem, but I was wondering, is this a known issue?
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Thanks a lot! Updating the Child Theme as you recommended, solved the issue.
You are welcome
I am using Betheme and it gives me incorrect pagination no’s and throws 404 error on blog category page.
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Is it possible to change the name of portfolio url from http://ecopackaging.ca/portfolio-types/hot-cups/ portfolio-types into product-categories? like http://ecopackaging.ca/product-categories/hot-cups/ thanks
Hi,
product-categories slug is reserved for WooCommerce plugin so if you use it, then you can not set it as portfolio slug. However, if you don’t use this plugin, then you can change it.
Best regards,
Muffin Group team
i don’t use woocommerce on my site, so where do I change the url?
If you don’t use WooCommerce, then you can change above slug under BeTheme Options > Blog, Portfolio & Shop > Portfolio section.
Thank you it’s fixed, but I just found two of my portfolio categories are not showing their sidebar menu or portfolio items like the rest of portfolio categories pages:
http://ecopackaging.ca/product-categories/sugarcane/ http://ecopackaging.ca/product-categories/napkins-towels/ Why? and how to fix this?Please switch to the default WP theme and check if those appears or not.
is it safe to update woocommerce to 3.2.0 ?
Hi,
yes, you can update WooCommerce to 3.2.0 but first, please make sure your version of the BeTheme is at least 20.6.1
Best regards,
Muffin Group team
I was looking to purchase this theme but have a concern before I do. When I was checking the demo I was interested in it scrolled extremely jumpy. The demo in question is http://themes.muffingroup.com/be/shoes/. I made sure it wasn’t my MacBook.
Hi,
this is Nice Scroll feature and if you don’t like it, you can easily switch to default browser scroll with one click.
Best regards,
Muffin Group team
Dear Muffins, LOVE your BE theme and we have it on two sites already. However I think we’ve customised a couple of things and spoiled the default responsive layout. I would like to refer back to the default settings for our two projects. Can we please get a license code for our test server for development purposes only? Otherwise we have no way of looking at the standard default settings and layout
Hi,
please send us message privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will try to help you. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, referring to the shortcode link here—> http://themes.muffingroup.com/be/theme/shortcodes/typography,
It stated “Classic” and “Simple” on top, but both of them are pointing to the same link, and the page doesn’t seems like is arranged into “Classic” and “Simple” section.
How can I quick find out how all the shortcode looks on both “Classic” and “Simple” .
Also, why force us to choose either one look? Can we mix the “Classic” and “Simple” look in different shortcodes?
Hi,
the only way to check Simple and Classic styles is above page. This option was added over time and this is the reason why it was not possible to add it for every single shortcode/item.
Best regards,
Muffin Group team
Thanks
No problem
