Discussion on Uncode - Creative & WooCommerce WordPress Theme

Discussion on Uncode - Creative & WooCommerce WordPress Theme

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8686 comments found.

Hi, is this code still work?

.date-info{ display: none; }

It doesn’t work on my theme. Thanks.

Oops, it’s still showing in here > https://gadgetyzer.com/blog/

Here you can hide all the line:

.t-entry-meta{
display: none;
}
Or just use the Visual Composer Posts module to create this layout so you can have all the 100+ options to create your tailored layout and thumbnails layout.

Hi! How can I hide the icon that goes before the category name? Thank you

Hi imatge! Do you refer the icons after the main blog post title or inside the thumbnails preview? Sorry but this is in more than one place, anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you! :)
https://support.undsgn.com/hc

Hi, I mean the icon that goes with the category when you enable categories at the posts settings. For example when you have the latests posts on a homepage. Thanks

Hi! Try to paste this code in the Theme Options > CSS:

.t-entry-category i{
display: none;
}
Then if I don’t understand you and the code is for another icon just open a ticket so we can see your setup privately and suggest the right code.

Hi, I’m updating the ‘Title Font Family’ option to ‘Default CSS’ for various sections within ‘Theme Options’. Each time I press save the changes are made however, when I subsequently access ‘Theme Options’ all of the ‘Title Font Family’ Options revert back to ‘Font Poppins’ (so when I alter any of the other options and press save all of the fonts change back to Font Poppins).

How many fonts stacks you have in Theme Options? I think the only possible reason is that you don’t have any other fonts stacks so it search an assignment.

I have php v.5.6.31and Uncode v.1.6.4. Currently there are 9 font stacks: Poppins, Droid Serif, Dosis, Playfair Display, Oswald, Robots, Nunito, Robots Slab and Lato

Hi! This is more than odd! I can only note that the official WordPress required PHP version is PHP 7, anyway it’s odd since lot of users run Uncode also with old versions and this was never reported.

Hi, I am planning to buy a Theme to build up a website for my girl friend who is yoga teacher. I have found your Theme which looks nice and a Jupiter 5.0 which is quite similar. So my questions is what makes Uncode more stand out than Jupiter? Why i should buy Uncode? Also I have noticed that Uncode has few h1 tags on one page. Jupiter has not. Is this good for a SEO and why? Thanks for your help. Shamack

Hi prse and thank you for interest! :)
Both are 2 Envato top sellers themes and it’s really not easy elencate the difference (there are entire articles about these 2 themes), if you like Uncode you can check the showcase to check the final hi-quality results create by our customers: https://undsgn.com/uncode/showcase/
I don’t properly understand the h1 issue. Anyway for example in this page (https://undsgn.com/uncode/homepages/creative-artist/) there 4 H1 tags, please note that 3 time you find “h1” it’s because it’s used as CSS class name (to define font sizes like H1) and not as HTML tag (in fact there is only 1 H1 tag used by the end): http://undsgn.d.pr/y77P81/5tWSqJdS
I hope this helps and make sense!

Hi Undsgn,

Our support period has expired and I have a question to determine whether we should renew. During the support period, the Undsgn team has been really helpful in changing the ‘add to cart’ button on our client’s website to a ‘read more’ button and to have that button redirect to a page instead of adding something to the cart. These modifications were done in the child theme.

Back when we were working on this issue, I asked the developers whether I should worry that these changes would potentially not work anymore because of theme updates. They told me they would still work because modifications were done in the child theme. In this case I think it may also be WooCommerce files that have potentially changed in releases. Whatever the cause may be, the button now does not redirect anymore but instead is back to adding products to the cart.

I looked through our old support tickets and the Undsgn team also helped making things work without sometimes stating where something / what in the files was changed. That is also why I cannot figure it out myself. If we renew support, can you help us solve the issue to make the button redirect properly again?

Thank you in advance!

Hi undsgn,

I understand, no problem! I appreciate you taking the time to help me figure this out. The files can be downloaded through: https://we.tl/31ZnVe3sW1

Hi effiecient! From what I can understand (but it’s odd) it seems that the customised file is not detected, this can be only related to the fact that the new WooCommerce version uses different functions than the one used for the customised version. I can only suggest to try do downgrade the WooCommerce version (just search on Google there are tutorials for this) or open a private ticket so we can debug the issue and re-create the modifications tailored to the new WC version. Sorry but cannot help better without debug the site.

Hi undsgn,

Thank you very much for checking it out, much appreciated! We will look into the downgrade option or purchase new support to be able to open a ticket in your support system. Thanks!

How do i reduce the width size of the dropdown menu? Its a bit too long for the words inside?

Hi BBBytes_1! Do you refer to the simple dropdown or megamenu dropdown? Anyway f you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you! :)
https://support.undsgn.com/hc

Hi, I would like to know if this plugin it’s compatible with uncode:

https://codecanyon.net/item/backend-live-preview-for-visual-composer/19478971

Thanks!

Thanks, I’m trying to find a way to simplify image management in the portfolios, it’s hard to do with the current builder for my client. It would be great to do it somehow from the back end.

Yep understand the scenario!

Suggestions accepted ;)

Have a nice day.

Hello guys, it’s like a karma dunno why. once my support expired now facing big problem right now. My page is super slow and my main page doesn’t work at all (other pages works). I found, that the problem is in uncode-js_composer plugin. Please solve this problem asap. :) thank you very much guys

No sorry you cannot communicate with customer support, there are some policies on Theme Forest, I hope you can understand that otherwise all customers should ask for free extra support. If you are able to recreate this issue in a blank installation please feel free to comunicate here what is the problem with a specific test case, so our developers can reproduce and create a fix, but I really think this is not related to Uncode otherwise with so many sales some other customers should have reported the same problem (any users have categories). Have you tried to recreate categories? Change the categories permalinks etc?

Hello guys! I made it.. i just deleted and re-created categories 3times in row and its already working! :) Just one technical thing, if im writing blog, im putting text into text blocks, but the problem is, that if i do “blank space” similar to “enter” on keyboard, the empty space is showed into text block but if i take a look on blog post, there are no empty spaces, what am i doing bad? do I need to do it differently, then just pressing enter where i want empty space? thank you

Hi Eachero and thank you for confirm about the issue! :)
When you create a simple text you cannot insert different paragraphs? Do you mean this? http://undsgn.d.pr/Cjkc8w/3XZSuWsp

Hello! I’ve recently upgraded all Uncode and Woocommerce files; however the Single Product page and Product Category pages have completely lost all formatting, and I’m not sure what to do. I believe the CSS is missing / broken in some way, but can’t figure out where to updated.

Any help is appreciated! thanks!

Hi denverdesignco! Pretty odd actually we don’t have any reports and just checked dozen of installation with the new WooCommerce, anyway don’t worry if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! In case notify here the ticket ID:
https://support.undsgn.com/hc

Thank you! I did submit one earlier today (and will await the reply). thanks in advance for the help!

Hello Typekit fonts doesn’t work on mobile device (on iphone on Safari or Chrome already upgrated). Do you know why ?

Yes I did : palmares.women-equity.com,*.women-equity.com,www.palmares.women-equity.com

Okay i have found an issue ! I forgot in Uncode > Fonts to add it whit the ”+” one the fonts to use ! thanks for the help !

Hi and thank you for confirm! I was asking for some Theme Options screenshots just now! ;)

Hi guys,

Can you please help, i’m trying to update the theme in FTP and when i’m trying to install & activate the Visual Composer, it active plugins section – it constantly gives me message—failed to install, the folder already exists, even tho i wiped the previous version from server like 10 times now. I try to upload that specific plugin manually too so many times, always the same exact message, i can’t get theme to run.

What is the issue here that i’m not seeing?

Thank you

Hi iblamemiranda! Did you follow the theme update documentation? https://support.undsgn.com/hc/articles/214001205
If you are updating from a very old version please follow this too: https://support.undsgn.com/hc/en-us/articles/213459909
Hope this helps!

I actually just remembered to upload an unzipped version directly to the plugin folder via FTP and it worked! Thank you for the prompt response!

Hi iblamemiranda and thank you for confirm! :)

Hi guys!

Is there any way to add a background image to the split menu instead of a flat color? Or perhaps a css pattern tile that repeats?

Thanks!

Mark

Hi markskoultchi! Do you refer to the Megamenu dropdowns? This is not an option but in case we can suggest some CSS tricks on our Help Center, just create a dedicated ticket: https://support.undsgn.com/hc

Thanks guys. I’ll open a ticket. :-)

Yep! Let us know!

Hi

Is there some way to speed up the pagination when using the Posts – Isotope-Masonry module?

I have 16 posts, the blocks have: feature image, title, extract and read more. the first page display 10 posts and the secon 6 posts, but the pagination delay take more than 5 seconds to load the second page. I try using Firefox and Chrome.

I am using the last version with uncode demo data.

Thank you.

Hi enjoit! The pagination mode just create an Ajax call, this is just up server respond times to get back with the server response. Unfortunately there is nothing that can be improved at files level, waiting times here are just server respond times.

Hi, is the ‘blog-full-width-lateral’ included in the newer versions of Uncode?

Does it require a whole new license or can it be downloaded if I purchased the 1.0 version? I’m not getting the ‘theme’ tab in ‘Envato Toolkit’.

Update! Uploaded via FTP, now running smoothly :)

Hi and thank you for confirm! ;)

Hi Can I copy some elements and module from one page and paste into a different page? thanks,

Hi alcenrenewable and sorry for delay! Absolutely, you just need to use the VC Clipboard plugin that is part of the theme:
https://support.undsgn.com/hc/en-us/articles/213457189
Anwyay if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you! :)
https://support.undsgn.com/hc

I can really use an html version for this theme. ANy plans on this? my boss wants an unhackable website with no databases and pure html, css, js etc..

Hi! Uncode is WordPress and right now there are no planning for static versions.

Hi, Could you tell me what layout is used on this page? http://davport.com/journal/ floating text area look right or left with a full background that then stacks when viewing on a mobile – Is there an example layout provided by uncode?

Hi! This is a custom layout and it’s not part of the original templates. Anyway pretty easy. It seems a simple grid layout where the Posts module is inserted in alternate 6/12 columns with the offset option. Anyway if you need help recreate just ask our Support Team: https://support.undsgn.com/hc

Thx for your reply, much appreciated. I’ll try it out – cheers

Thank you for confirm!

Hi, I can’t get bullet points to show on any of my portfolio pages. Is there a reason for this? (e.g on top left of https://www.taschmehrabi.com/portfolio/ecoeats/) Thanks.

Hi! What you refer with bullet points? Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you! :)
https://support.undsgn.com/hc

How do I disallow one of the user roles to edit other users’ content sliders? Something like edit_others_posts but for content sliders. I looked into the theme’s code (using grep) but couldn’t find any custom capabilities defined!

Hi and sorry for delay! Unfortunately this is not an option, in WordPress this is defined only for basic stuff and main roles, you can try to check some roles plugins that define more settings based on Custom Post Type too (in this case Content Block CPT). I hope this helps!

Thanks for the reply. I used some CSS to visually hide other users’ content sliders (since I’m not too worried about them editing the sliders). .type-uncodeblock.author-other { display: none }

Hi AshrafMourad and sorry for delay! Nice workaround ;)

Your latest version 1.6.4 can’t install the plugins properly. It says “Download failed. Not Found” Can you update the files please?

An error occurred while installing Uncode Core: Download failed. Not Found. An error occurred while installing Uncode Visual Composer: Download failed. Not Found. An error occurred while installing Visual Composer Clipboard: Download failed. Not Found.

Tried to copy the files manually to the plug ins folder and it installs but the css styles are not linking.

Hi! The Uncode version works like a charm (otherwise here you should see hundreds of similar messages). It seems you are facing some server side problems with this new installation. Please follow this article that explain how to intake plugins with alerebarive methods or ask your host why you have this problem with a popular theme: https://support.undsgn.com/hc/en-us/articles/115004307525
If then you need our help, support is only offered in our Help Center: https://support.undsgn.com/hc/

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