19077 comments found.
Hi, the website is not loading on mobile devices, it’s loading on desktops. Please advise -
Please disregard this request. I found the issue
Ok, good to know that you have found it 
Hello, I want to know if the wordpress theme BeTheme when I buy it can use each of the templates in different domains, otherwise I would like to know what I should do to be able to use that theme in several different domains. Thank you
Hi,
according to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
I love his thema. I have to make a page and wanted to know if they know any plugin that is compatible with Betheme to manage the rental of a farmhouse. Taking into account a calendar of reservations. Type of seasons (high, low, ...). Bone, everything you need for hotel reservations. In this case it would be a complete house. I really liked “Small Guest House”. To give you an idea of what I need. I would appreciate your help. Grateful.
Hi,
we did never tested such plugin so unfortunately we don’t know which might be compatible.
Best regards,
Muffin Group team
Thanks
No problem.
hi! Pleaase, is there some limit of image size if I upload images to my gallery? Thank you
Hi,
for the BeTheme, we use default WordPress gallery. For more details about this type of gallery, please check the articles below:
https://codex.wordpress.org/The_WordPress_Galleryhttps://codex.wordpress.org/Gallery_Shortcode
We have also some additional gallery styles included and you can check them all on http://themes.muffingroup.com/be/theme/pages/gallery/ but to understand where from to get ID’s for gallery images, please take a look on http://forum.muffingroup.com/betheme/discussion/21502/gallery-file-ids-media-id where this was already explained.
Please notice that the larger images you upload, the slower your website would be. Therefore, it is important to keep the pressure on when uploading images.
Best regards,
Muffin Group team
Hi, it is possible to add at the onepage theme a additional right navigation like this one http://themexriver.net/wp/olio/apps-landing/? maybe with tooltip and icons?
Hi,
we do not have such navigation at this moment but we got it in plans.
Best regards,
Muffin Group team
Hi,
For the demo “Assistance” what revolution slider demo should i import? I do not see any zip file named “Assistance” in the rev slider’s demos.
Hi,
from BeTheme version 20, all sliders comes with pre-built websites what means that you can easily import them from BeTheme > Pre-built websites section. More details about this process, you can find in the documentation.
Best regards,
Muffin Group team
Hello
I am looking for a template for a Safari website. I have just noticed that you have one in your list of demo’s but I can’t see it on the demo page. Is it the same as the Zoo theme?
Thanks
Hi,
no, this is not the same one. Those are two completely different demos and Safari you can check on http://themes.muffingroup.com/be/safari/
Best regards,
Muffin Group team
Hi,
I imported this demo—> http://themes.muffingroup.com/be/records/studio/ to find out how the title “WELCOME TO OUR STUDIO” has two colors.
However, I do not see the effect after I imported it. I check the html and they are different.
Demo (Two colors): <h1 class="title">WELCOME TO <span class="themecolor">OUR STUDIO</span></h1>
Imported(One color): <h1 class="title">WELCOME TO OUR STUDIO</h1>
Why so? how do I give the title two colors ?
Thanks
Hi,
this happens because WordPress removes tags like span from page title by default. So, to make it two colors, please go to page editing and wrap OUR STUDIO text into same span tag you mentioned above.
Best regards,
Muffin Group team
Hi, do u mean adding span tag at page title? But did’t you just said WordPress will removes it?
Will this affect SEO?
Yes, WordPress removes it automatically but only during the import. And, if you don’t know how to add it, please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can show you, how to do it. Please don’t forget to let us know in a message, what for this access is.
Regarding SEO, as far as we knows, it is not a good habit to add span inside headings but we did not noticed any issues. However, this is the only way to make part of the text in subheader, different color.
Noted. I know how to do it. Thanks.
You’re welcome 
Hi there. I am very interested in your theme. Is it possible to install the sample themes/templates to have or we need to build them from scratch? I am confused as I saw some conflicting reviews on this. Thank you.
Hey,
yes, all pre-built websites (right now over 280 of them) you can easily install on your site but please notice that all are built with Muffin Builder tool because it’s much lighter, faster and easier in use. However, if you want to use VC plugin instead, then you need to build them from scratch.
Best regards,
Muffin Group team
Thank you for your prompt response. Do you have a demo access for Muffin Builder that we can test?
Sorry but we do not have any access for tests.
Hi There,
I have a Youtube video on my website that is throwing the error:
An error occurred. Please try again later
I’ve triple checked that the Youtube link is correct and am now thinking it could be theme related? Is this something you’ve seen before?
Thanks in advance for your help.
Hi,
did you put the link for the video or just the VIDEO ID as it was explained next to the field where you put it?
Best regards,
Muffin Group team
when i send website url in telegram show me below line, how can i remove it?
BeDeveloper | Best WordPress theme for developers
Hi,
it looks like you did not changed default SEO details under BeTheme Options > SEO section.
Best regards,
Muffin Group team
Hello, quick question: How can I change the color and font type of one of the menu item? From the example attached, I would like to change just the LOGIN menu item to “Montserrat-bold” and color it #c86418 and leave everything else as it is.
Hey,
you can do this using custom css. So, the first thing you need to do is set custom class name for that LOGIN item and then under BeTheme Options > Custom CSS & JS > Custom CSS section, according to this item and its class name, write custom css to change color and font type. However, please make sure that the font type you want to use for this item, need to be set under BeTheme Options > Fonts > Family section.
Best regards,
Muffin Group team
Hi, I have a site that is using BeTheme and for some reason it won’t let me change the custom menu. It shows the various menus on the page (in the custom drop down) but when I change it and press update it doesn’t change. I disabled all plugins and updated but it doesn’t update. Any suggestions? I am using the latest version of BeTheme.
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Can you help with some CSS issues on iPad tablets? I added CSS to remove the header image and background and it worked on mobile but not on the tablet. Also, the text is overlapping on the contact form. Here is a screenshot https://www.screencast.com/t/WvSrbnPJy. The CSS I used that works on mobile but not on tablets is @media only screen and (max-width: 767px) { body:not(.template-slider):not(.header-simple) #Header { min-height: 0 !important; }. Thank you in advance for your help!
Hi,
please send us link to page where you have above problem so we can take a closer look first.
Best regards,
Muffin Group team
Hi, before I buy the theme I wanted to make sure if I can use the different themes in BeTheme for different domains since I have several domains. Thank You
Hi,
in reference to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
Why I don’t have the type choices in my WP last version. Or how to activate to make lightbox gallery. https://en.support.files.wordpress.com/2013/12/gallery-settings.png?w=297&h=275
Hi,
for the BeTheme, we use default WordPress gallery and the one you mentioned above, is wordpress.com which is different than wordpress.org. For more details about this kind of gallery, please check the articles below:
https://codex.wordpress.org/The_WordPress_Galleryhttps://codex.wordpress.org/Gallery_Shortcode
We have also some additional gallery styles included and you can check them all on http://themes.muffingroup.com/be/theme/pages/gallery/ but to understand where from to get ID’s for gallery images, please take a look on http://forum.muffingroup.com/betheme/discussion/21502/gallery-file-ids-media-id where this was already explained.
Best regards,
Muffin Group team
Hello:
Nice Theme, Congrats!
I would like to know if BeMockup comes with the stock images?
Also, Do you have the HTML version of this template available?
Thanks!
Hey,
yes, any pre-built website included into theme, comes with stock images. However, one some demos we have images for which we bought license so to use them legally, it is necessary to buy license as well. But, the images we used for Mockup demo, are free.
Regarding html version, we do not offer such templates. We work with WordPress only.
Best regards,
Muffin Group team
This is not our product so we can not answer on this question as we couldn’t be responsible for what this author did and how. Please notice that posting links to different products is not allowed so above message was reported.
Hello. After changing my http with the SSL from my host to HTTPS my ( theater theme ) aint loading the photo anymore on the home page. Any advice?
I found out multiple pictures aint loading ( as for the ticket page as well ) Is there a easy fix without having to reinstall the entire theme? Turns out that my website keeps loading and getting stuck on loading the photo in the rev slider as when its done trying the rest seems to do load.
Hi,
to change http protocol to https for media that you have uploaded before, you need to use Mfn CB Migration tool.
Best regards,
Muffin Group team
Now I have more broken then working after I changed the http to https …..
Any advice on what could be wrong?
I noticed that under pages ( Edit page ) the permalinks are still http instead of https.
Anyway.. so I figured I would just reinstall the theme and update the entire package to. So I read I had to deregister and so I did… Resetted my stuff etc and now it wont let me deregister it as I keep getting the button nor can I install any new pre-built theme. I need some support on this to fix this
Yes, you need to de-register current license and then register it again. Please try it once again as everything should be ok now.
ok so I managed to de-register and all and install the theme I want again now. But now im still back to the fact that the photo on the rev slider isn’t loading. So im stuck once again
Ill provide you a link to it. https://plantsandstyle.com/
I had to close the link again as its a frequently visited link and response sadly taking long. Let me know if I can get in contact with someone directly to minimize the open time of the website. Thanks in advance.
Got everything working on https now xcept the rev slider still.. For some reason its not working on the Theater template once ssl gets turned on. If you guys could find me a fix it would be greatly appreciated.
To change paths inside Slider Revolution, you need to remove existing photos/layers in slider and upload them once again. As far as we knows, that’s the only way to change paths inside this plugin.
So you’re saying that a clean installation of the pre-made templates you guys deliver breaks once you upload them? Since I got a clean installation and for some reason its still broken ever since I went from http to https. I also had to run the plugin to change a lot (36 ) http codes to https. Id like to hear what you guys think that went wrong if possible. ( I did a reset of the database )
The import process of included sliders is exactly the same as you will import any other slider from plugin’s author so this has nothing to with the theme itself. We tried to find something about that issue but we couldn’t so this is probably the way, how slider itself works.
I need help changing a license from an old domain to the new domain. I built a site using BeTheme using a temporary domain and then moved it to the live domain. Now I cannot apply any updates. Please help
Hi,
if you have any issues with registration/de-registration, please send us always private request thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact
Best regards,
Muffin Group team
Hi, few days ago I found this theme with intention to buy it – http://themes.muffingroup.com/be/shoes/. After checking it again today, I saw that top bar menu is gone, also there are some styling html bugs. So, the question is – are you updating it right now or what happened?
Hi,
there was a temporary problem with MaxCDN but everything should be fine now.
Best regards,
Muffin Group team
Everything is ok now. Thank you.
No problem
