19077 comments found.
hi, message filed contact form can’t input text.
http://phumyhung.com.vn/email/the-signature/Hi,
if you look at http://prntscr.com/h7php5 you will see that input text seems to be fine. We did not noticed anything wrong.
Best regards,
Muffin Group team
please check on google chrome, it error in chrome
If you look at https://pasteboard.co/GSOYSh3.png you will see that everything is fine in Chrome too.
Hi, I forget to remove the purchase code before delete the domain name , now the certain website is not exsit , i can’t deregister purchase code. please help me.thanks
Hi,
if you have any issues with registration/de-registration, please send us always private request thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact
Best regards,
Muffin Group team
Is there a way to flip the Related Post Section and the Comments Section of blog post? We want the comment to appear before the Related Post. Thanks!
Hi,
we are sorry but this requires files customisation and is not possible with custom css.
Best regards,
Muffin Group team
I know that not a css adjustment. I need to flip the order of a couple of divs. Just need the know the file(s) that control the post layout and I can probably do the rest. Thanks!
The file responsible for related posts section is includes/content-single.php
vegetables, “slider-revolution-demo” not found 
Hi,
from BeTheme version 20, all sliders comes with pre-built websites what means that you can easily import them from BeTheme > Pre-built websites section. More details about this process, you can find in the documentation.
Best regards,
Muffin Group team
At new version, gallery lightbox/popup shows image number 1 of 10, however when there is an other language it should be change, i couldnt see it at translation, before it uses 1 / 10 style it was better, will it come to translate part thanks
Hi,
we have changed the popup addon and we forgot to add translation field for this attribute. We will add an option to replace “of” with any other character/text in future updates.
Best regards,
Muffin Group team
Hi, why muffin builder is not showing in offer section. I need to make offer pages so that I can use them in offer slider.
Hi,
Muffin Builder is available for Posts, Portfolio and Pages but it is not for offer section.
Best regards,
Muffin Group team
Can you please help me launch this website. The hosting company is saying the problem is with the theme. The countdown page wont go away, I don’t have it in my page but still is showing up. http://singularitylanguagelearning.com/
Hi,
it looks like you have activated Under Construction mode and now need to disable it in the same section, where you activated it before. It’s BeTheme Options > Pages > Under Construction.
Best regards,
Muffin Group team
Thank You!
You are welcome 
Just wanna point out that there’s an outdated WooCommerce file in the theme and that also, if you look at the Cart while empty, the Warning message appears twice.
Outdated file: betheme/woocommerce/cart/cart-empty.php version 2.0.0 is out of date. The core version is 3.1.0,
Duplicated Empty Cart warning message: https://wordpress.org/support/topic/woo-3-1-0-your-cart-is-currently-empty-text/Hope to see the fix in the next release!
Cheers
Hi,
you got this message about “outdated copies” because you did update WooCommerce plugin but you didn’t done the same with the BeTheme. To use recent version of WooCommerce plugin, you need to install recent version of the theme as well. Therefore, please remove all theme files from FTP first and later upload the newest files instead.
Best regards,
Muffin Group team
Thanks for the info! All version were the latest but it seems the Theme update I did was by overwriting via FTP. I deleted like suggested and everythings ok. Thanks
You’re welcome.
The truth is I am somewhat disappointed. I have followed your instructions, I have reset the base, install the prebuilt splash and always any topic that I install has problems in the slideshow.
Revolution Slider Error: Slider with alias splash not found.
I have changed the option of the table as I indicated it when resetting the base but still it still does not appear … how do I solve this?
see this: https://alejandrovalenti.com/mkt
Hi,
you did not imported the slider which comes with the demo and that’s why you have this message. Therefore, please go to BeTheme > Pre-built websites, choose the demo that has the slider you need and then import just slider.
Best regards,
Muffin Group team
Hi is possible not activate visual composer and add to elementor pro?
Hi,
yes, you don’t need to activate VC plugin. However, we did never tested Elementor so we don’t know if it would be compatible with the BeTheme.
Best regards,
Muffin Group team
How do I remove the grey background color of the testimonial slides? so it’s transparent? and how do I change the color of the underline for the testimonial slides? thank you
Hi,
please send us link to page where you got this item first, so we can take a closer look and provide best possible solution.
Best regards,
Muffin Group team
Ok, thanks. So, to make background transparent, please use the following css:
.testimonials_slider .testimonials_slider_ul li .bq_wrapper {
background: transparent !important;
}
Hello,
For some reason, the “recommended products” and “footer” sections of my website sometimes appear and disappear intermittently.
This is the URL of the “products” section: http://www.mintagenciadigital.com/regimiento/producto/
The problem was occurring with this product, as an example: http://www.mintagenciadigital.com/regimiento/producto/aliquam-fermentum/
Hey,
can you show us on the screenshot, what’s happening exactly? We already checked above link on 3 different computers and everything seems to be fine.
Best regards,
Muffin Group team
I recorded a video of the problem. You can see it here: http://www.mintagenciadigital.com/regimiento/wp-content/uploads/2017/11/Video.mov
Ohh, we see. Please log-in to your FTP then, remove all existing theme files and upload the newest package instead and everything should be fine.
Hi
If I like a slider from certain pre-built website, onece I imported the prebuilt website, how do I export the slider to be used? I don’t need other content from the website, just the slider. Thanks
Is ok, I’ve figured that out. Thanks
Great, happy to hear that you have sorted it out already
I dont have permission to install bundled plugins (as admin)
This is a Be theme only issue. Installations with bundled plugins for other themes works very well
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello, I created new sidebars and customized them in widgets. Customization works properly. However, when I return to widgets, the customizations disappear leaving the sidebar area created totally empty. Can you help me to understand why changes made reset when I exit the widgets? Thanks so much.
Hi,
please check the private message where you sent us exactly same request. We would be very grateful if you can do not duplicate messages in the future because it’s unnecessary.
Best regards,
Muffin Group team
In WORK page, how can I set the default filter of “isotope”?
Hi,
we call it jQuery filtering and you can activate it under BeTheme Options > Blog, Portfolio & Shop section.
Best regards,
Muffin Group team
for example, I would like to display only two Portfolio categories. like that… $container.isotope({filter: ’.cat1, .cat2’});
In such case, you can use Portfolio item where you can define multiple categories.
Purchase code already used. Please deregister purchase code and remove theme folder on: mitech2u.com
How do I remove the purchase code?
What is the point of having so many theme when I only can use 1 theme in a single domain.
Hi,
in reference to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
This is ridiculous, and whats is the point of buying all the themes…. really wasted…
We can not agree with you but thanks for your opinion.
Hi guys, Tell me please can your theme be transformed to lead gen simple landing page with contact form on the home banner?
Yes, can I change the design of the contact form? Colors and layout?
Yes, you can change colors but we are not sure, what you mean by changing layout. Please explain, what you would like to modify in layout?
Does this theme have some good working anti-spam features?
Hi,
we do not have any anti-spam features included because in our opinion, there is nothing better than properly configured server and WordPress. However, if you are looking for anti-spam features, you need to look for a plugin that will fit to your needs.
Best regards,
Muffin Group team
Hi,
what you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don’t know how, you should contact with your web developer. The policy says:
Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting the author to see if they privately offer paid customisation services or checking out the great service providers on Envato Studio.
So, if you want to modify the file responsible for the slider, you need to do this in js/scripts.js file.
Best regards,
Muffin Group team
