1463 comments found.
Hello, I have been following on the support ticket(MIN-0000001369] for quite sometime. This is about an important bug that is there in the theme. The discounted price is coming same as original price in category page, sliders like new arrivals and best sellers, and in deal of the week. To confirm this, even the demo of your Home page4(magento1.9) has the same issue. Please resolve this issue as this is a crucial!
Hi sir,
We understood your issues and will resolve it soon.
Thanks!
I am still waiting for this issue to be resolved. Confused, how people are buying your theme, where most components has this issue.??
Hi sir,
We just got weekend off. Now we come back and will respond your ticket today.
Thanks!
Nice theme! Couple of questions before I buy:
1. Can the product carousel be switched the whole line instead of just one product?
2. Can the products in the carousel be adjusted to 10, 8 or 6 products instead of 4?
3. Can the recently viewed product block be displayed horizontally below the upsell block, or at the very bottom of the product page? Can it be in carousel as well?
4. Can the related product block be moved up to above the product description and right below the product images?
5. Can other product carousels, such as ‘recommended products’ or ‘customer also bought’... be added to product page?
Thank you.
Hi sir,
Thank you so much for being interested in our theme. Sorry for not replying you soon. Here are our responses for your questions:
1. We really do not understand this case. Could you clarify what you mean , so we can give you the right answer?
2 -3 -4 : You absolutely can do those things on this theme. However, you need to do customwork and of course, you have to charge a reasonable amount of fee. If it is ok, please create the custom ticket via this link: https://www.magentech.com/support/tickets Our team will give you fee and estimated time to do.
5. This features are not supported for Magento. If you can find any modules like this, you can installand we will support you when having any issues. FYI: Instead of Recommended Products and Customer Also Bought, Magento supports “Related Products” and ” Upsale” .
Thanks!
1. I meant the “related products” slider. When you click the arrows it should slide multi-products, not sliding only one product at a time. Hopefully I made it clearer. Thank you.
Hi sir,
Now we see what you mean. This feature can absolutely be configured. If you want, our developer will do it for you for FREE.
Thanks!
How do we make ”recently viewed products” visible at product page?
Hi sir,
For any technical issues, please open the ticket via this submission link: https://www.magentech.com/support/tickets . Our developers will help you solve it.
Thanks!
Hello. How to show 2 rows in related product ?
Hi sir,
For any technical issues, please open the ticket via this submission link: https://www.magentech.com/support/tickets . Our developers will help you solve it.
Thanks!
hello, i would like to disable responsive view. I would like to have only Desktop view all accross. how do i do it ?
Hi sir,
It seems that your support is expired. Please extend your support to get help from our us: http://bit.ly/extend-support . Then open the ticket via this link : https://www.magentech.com/support/tickets
Thanks!
mising image. example /pub/media/sm/megamenu/images/all-category.png
Hi sir,
For any technical issues, please open the ticket via this submission link: https://www.magentech.com/support/tickets . Our developers will help you solve it.
Thanks!
hi Would it be possible to integrate multi vendor extension with seller dashboard, vendor specific url, portfolio, commissioning, analysing etc.? If possible let me know the process and cost for it. thank you.
Hi sir,
Thank you so much for being interested in our theme. SM Market is completely compatible with multivendor. Please create the ticket via this submission link: https://www.magentech.com/support/tickets. We do not publish the price of customwork in public. After opening the ticket, please give us your ticket number for fast check.
Thanks!
Hi Just received an email with the following number. Is it your ticket number?
You can view your ticket here: BBUSINESS-0000000897
Hi sir,
We received your ticket and replied it. Please update the ticket.
Thanks!
I didnt find any Color Swatches nor I see anything in the manual how to display them in filter section ?
Hi sir,
Please create the ticket via this submission link: https://www.magentech.com/support/tickets . Our developers will show you there.
Thanks!
Is there option available in layered navigation to select multiple values of same attribute i.e. Camera having values 5 MP, 13 MP, 20 MP and so on… so can i select 5 & 13 at same time?
Hi sir,
Thank you so much for being interested in our theme. This is module, so you can not do as you describe above. However, you can request customwork from us. We will do it for you in only 1 week. About the price, please create the customwork ticket via this link: https://www.magentech.com/support/tickets . Then give us your ticket to check fast.
Best Regards!
Hello, I need to buy a template for magento 2.2 and I love your Market design … but it miss some interesting feature for me, so please can you tell me if you plan to integrate “Lazy load” and “infinite scroll” extension (like this is the case in some template of your competitor like “claue tample”.) If yes can you give me a date for theses features . Thanks a lot.
Hi sir,
Thank you so much for being interested in our theme. It is pity that we do not have any plan of updating this interesting feature for SM Market. We are finishing all procedure of upgrading all our Magento 2 Theme to be compatible with the latest version of Magento 2.2.0 (http://bit.ly/Magento-Porfolios ) . If you really want to equip it, you can buy this theme, then request customwork. Of course, you may have to charge some fee and it will be reasonable price.
Best Regards!
I purchased this theme, but it is missing the sample images. Do you have a link to download them?
Dear sir,
You can submit a ticket on our website: https://www.magentech.com/submit-a-ticket/submit-ticket
We will check and send the files to you.
Thanks!
Hi, does this theme support the Unirgy multi-vendor extension?
Dear sir,
If this module work fine with default magento theme, it will work fine with our theme too.
But don’t worry you can install it with our theme, if it has problem we will check for you.
Thanks!
Greetings, I registered to send a ticket but I do not get the activation email account, I have problem install the template with the quickstart option and everything worked fine but gives me this error in my home “We’re sorry, an error has occurred while generating this content.”
Dear sir,
Could you send us your account on our website? We will check and active for you now.
Thanks!
Please fix another new error I discover today ticket NUMBER.
MTT-THEMEFOREST-82184618UK
Hi sir,
We received your ticket. Our developers will respond you soon.
Please remember that our responding time is within 24 hours excepting from weekends!
Thanks!
is this magento venders extensions in advanced?
http://opencart.opencartworks.com/themes/so_emarket/index.php?route=product/product&path=20&product_id=56is this your opncart venders modele?
seems opencart vender modules are little bit advanced to magento veders module? is it ?
any advanced venders module in magento market please let me know.??
what is best choice for venders with wholesale distributors for ecommerce?
opencart or magento ??
Dear sir,
So_emarket is opencart theme, not vendor module.
If you use magento theme you can use a vendor module that we suggest https://store.webkul.com/Magento-Marketplace.html/
Thanks!
Getting error after install .. I’ve open a ticket as well.
ticket number MTT-THEMEFOREST-B0FU1ZP27K
Can some one respond to my ticket.
Hi sir,
We have already replied your ticket. Please update!
Thank you so much!
Yes and I updated that ticket.
Can some one please update my ticket and fix my theme
hi sir,
We received your ticket. We will respond soon.
Thanks!
There’s an error in your blog import
Ticket # MTT-THEMEFOREST-54752M3BT4
Hi sir,
This is new ticket we receive from you. We will respond you soon. Please wait!
Thanks!
COULD YOU PLEASE RESPOND TO MY TICKET WHAT THE HELL IS GOING ON ….
TICKET # MTT-THEMEFOREST-N96755LS6W
Hi sir,
We have just received your new ticket MTT-THEMEFOREST-N96755LS6W for an hour. Please wait! Our developer will check and respond you soon.
Thank you so much!
Hello. Where I can found demo content or login\password for demo site (http://demo.flytheme.net/themes/sm_market/index.php/ )? I need to see settings for home page.
Hi sir,
Please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .
Thanks!
is it possible to do that…
2. if have this theme STICKY BAR Menu
Hi sir,
Thank you so much for being interested in our theme. Here are our responses for your questions:
1. Our box search suggestion is working normally. Please look at this https://prnt.sc/gvw9dr
2. Sticky bar menu can be set up in Admin Panel. In description, we describe clearly including video GIF illustration.
If you still have any questions, feel free to ask us!
Best Regards!
Hi, is this compatible with Vnecoms marketplace?
Hi sir,
Sm Market is set up based on default Magento frame. If your extension is compatible with default one, it will be supported in our theme. If you have already had this extension, we can check compatibility first for you 
Thank you so much!
Hi,
i cannot sort the latest. in each section of Home screnn. I want to order the newest but it cannot.
Here is my code.
{{block class=”Sm\Categories\Block\Categories” template=”Sm_Categories::default-id20.phtml” select_category=”4” limitation=”10”}} {{block class=”Sm\ListingTabs\Block\ListingTabs” template=”Sm_ListingTabs::default.phtml” title=”” type_show=”slider” type_listing=”all” display_countdown=”0” under_price=”5” type_filter=”fieldproducts” field_tabs=”lastest_products,num_rating_summary,ordered_qty” category_select=”4” category_tabs=”” order_by=”lastest_products” order_dir=”DESC” limitation=”12”}}Hi sir,
For technical issues, please create the ticket via this submission link to get support from us: https://www.magentech.com/support/tickets .
Thank you so much!
