Hi there, I know how to build that portfolio page, but the problem is that by doing this I can’t separate the main categories from the subcategories. I would need to show only the main category “A”, but if I check “A” from the portfolio options I get “A1”, “A2”, “A3” as well.

Hi,

Have you added A1, A2 and A3 as Sub categories to A? If so, the default code present in the theme will pull Child Categories while the Parent is selected. I can provide a code level override, to exclude Child items and this code needs to added in the Child Theme. Kindly email your URL, wp-admin id and password using the contact form in the Support Tab so I can provide necessary instructions.

Thanks

Cheers

Hi,

The text/content under the menu in the V12 (Freelancer demo) is added as text widgets in the sidebar widget. This can be edited/removed under APPEARANCES > WIDGETS > SLIDEBAR WIDGET AREA.

Thanks

Hi Wes,

Kindly provide details about the changes you are making and access to your backend so we can investigate this issue further.

It also looks like your free support period has expired. Kindly renew support by purchasing an extension from themeforest in order to help us serve you better.

Thanks

Hi,

The code that I provided earlier included fix to adjust the menu bar in mobile as well. The Menu looks good when i test in my device. Kindly try the code below (replace the old one) to address both the issues -

@media only screen and (max-width: 480px){
    .style1 .logo{
        margin-left: 5px;
    }
    .style1 #header-controls-right, {
        margin-right: 5px;
    }
}

    .menu-card-title{
        padding-right: 0px;
    }
    .menu-card-item-price{
        right: 5px;
        text-align: right;
        display: inline-block;
        width: 35%;
    }
    .menu-card-ingredients{
        width: 70%;
        display: inline-block;
    }

Ensure that you clear your browser’s cache prior to testing this in your site.

Thanks

Thanks!

Hi,

You can use the css code below -

@media only screen and (max-width: 960px){
    .mobile-nav-controller-wrap span {
        background-color: red !important;
    }
}

Thanks

Hi,

Kindly email your URL, wp-admin id and password along with your FTP details (host URL, username and password) using the contact form in the support tab so we can investigate this issue and provide the necessary fix.

Thanks

Hi Toni,

Yes, we have tested the theme and our plugins with the latest version of Wordpress and there are no known issues. Kindly let us know if you face any error and we will have it addressed at the earliest.

Thanks

Hi,

Kindly ensure you add the widgets in the respective widget area namely – Footer Column 1 , Footer Column 2, Footer Column 3 and Footer Column 4. If the issue persists, do email the link to the page in which the issue occurs so we can investigate this further.

Thanks

Hi, I add the widgets in the widgets area for the footer. So thats not the problem. You can check it on my page: www.redepicstudios.com

Thanks.

Hi,

Thank you for for sharing the URL. The issue occurs due to a conflicting CSS in Coming Soon Maintenanace Mode Ready Plugin. Disabling the plugin should fix the issue. Let me know if you need further assistance.

Thanks

Aha! I found the solution in the very thorough documentation above

You wrote in a previous post, “Hi,

The issue with selecting the menu item is due to the Custom Font that is used for Navigation Menu. The issue does not occur in all browsers versions. while we are looking for a fix to this solution, you can use an alternative Font to have the issue fixed in your site. Montserrat font is a near equivalent to the custom font used. Kindly navigate to Oshine options > typography > Main navigation menu to change the Font.

Thanks”

Thank-you

Hi,

Thank you so much for your kind words. I am glad you have been able to find the solution for your issues.

Thanks

Hi,

The video will stretch to occupy the container, i.e the side bar in a floating sidebar page. Kindly ensure that the width of the source video is sufficient enough to fit the container. However, i do notice that the full screen mode does not work and we will investigate the issue and apply the required patch in our upcoming updates. Appreciate your patience.

Thanks

Hi,

The issue with selecting the menu item is due to the Custom Font that is used for Navigation Menu. The issue does not occur in all browsers versions. while we are looking for a fix to this solution, you can use an alternative Font to have the issue fixed in your site. Montserrat font is a near equivalent to the custom font used. Kindly navigate to Oshine options > typography > Main navigation menu to change the Font.

Thanks

Hi,

By the header text color, I suppose you are talking about the Navigation menu color. If so kindly go to OSHINE OPTIONS -> TYPOGRAPHY SETTINGS -> NAVIGATION MENU panel and set the Main menu color there. If you are using a transparent / semi-transparent header, you will be able to choose the header color scheme in the hero sections settings panel of each page. The light color will automatically apply a white text color and dark scheme will apply black and default color scheme will apply the color from the options panel as mentioned above.

Hi,

1. I can provide CSS code to fix the position of the header at the top, however. It might seem a little glitchy though as we do not have provision to implement this perfectly just by using custom CSS code -

@media only screen and (max-width: 480px){
    .mobile-nav-controller-wrap{
        position: fixed;
        color: black !important;
        line-height: 0 !important;
        top: 100px;
        right: 30px;
    }
}

You may have to adjust the Top, Right and Line Height value according to your logo / header.

2. You can use the CSS code below to freeze the page so that it does not scroll -

@media only screen and (max-width: 960px) {
body{
overflow-x: hidden !important;
}
}

You need to paste the code in the custom CSS section under OSHINE OPTIONS > GENERAL SETTINGS.

Thanks

Thank you, please see below:

Re point 1) 1a) Thank you, I have inputted the code, but it doesnt seems to have done anything, is this correct?

1b) Also, as most people go on mobile phones to view websites cat you implement there header to fix fixed properly? Its a bit of a shame that you have such a great theme but something so important as a fixed header for a mobile isn’t a part of your settings.

Re Point 2) Thank you, I have inputted the code, but it doesnt seems to have done anything, is this correct? Its still moving from left to right on my pbile iphone 6 plus?

Kindly email your URL, wp-admin id and password using the contact form in the Support Tab so we can check why the code does not take effect.

Thanks

Hi Alison,

I tested the Slider on the page in different browsers, and I was unable to view the space under the slider. It is likely that the space occurred due to Padding or Margin value applied for the corresponding Section or Column. Since you have set all of them to 0 now, I am unable to view the gap. If the the issue reoccurs do email your URL, wp-admin id and password using the contact form in the support tab so we can investigate it further.

Thanks

Hi,

The issue was due to the CSS code that you have added in the custom CSS section under OSHINE OPTIONS > GENERAL SETTINGS

.light-scheme-logo, 
.dark-scheme-logo, 
.sticky-logo {
    display: none;
}

Removing this should fix the issue. Do you remember why you have added this code in the first place?

Thanks

Hello, I do not know the existence of this set of css code. It should be before the menu on the phone interface disappears, your colleagues add the code. Tonight I have to modify the css code, the site has returned to normal, thank you very much.

Hi,

1. Kindly email your URL, wp-admin id and password using the contact form in the support tab so we can investigate this issue.

2. You can apply padding to the logo using the option under OSHINE OPTIONS > LOGO > LOGO PADDING. It is likely that you have accidentally set this value to 0.

Thanks

Ok, Thanks!

Hi,

1. Unfortunately, it is not possible to have one of the Filter “pre-selected” while the page is loaded. By default “all” items will be displayed in the grid. However, if you need to show just the items belonging to a specific category in a page, you can use the option present in the Portfolio Module to select a specific set of category.

2. The Full Screen Slider gallery in the theme, has option to enable “THUMBNAILS” and navigation arrows and likewise with the lightbox also you have the navigation arrow to swipe to the next and previous image. Let me know if you meant to ask about a different feature.

Thanks

Hi,

Apologies about the difficulty you are facing. Kindly email your URL, wp-admin id and password using the contact form in the Support Tab so we can investigate this issue further.

Thanks

Okay I really have no idea why, but now it works

Hello again I managed to change the footer content. I only have one more question. On the “Datenschutz” Page ( http://photographie-design.de/?page_id=3922 ) there’s a huge empty space below the footer … how can I remove that?

Hi,

Kindly email your URL, wp-admin id and password using the contact form in the Support Tab so we can investigate this issue further.

Thanks

Hi Karo,

Thank you for your kind words and I am glad you like the theme. Unfortunately, there ins’t an option to keep the menu opened while accessing the link from the Sub Menu.

Thanks