8686 comments found.
Hi, is this theme compatible with WordPress 4.9.x, and does it include the latest update of WPBakery Page Builder (5.4.5)?
Hi! Yes absolutely but you need to install the latest version: https://support.undsgn.com/hc/en-us/articles/115005686945-WordPress-4-9-compatibility
Thank you for the quick response on this. One more thing, does it come with a child theme?
Yep, there is a child theme ready to go! https://support.undsgn.com/hc/en-us/articles/213454729-Child-Theme
Thanks for your help… Purchased! I look forward to using this theme.
Hi Juxtapose-Me and thank you for confirm!
If then you need our support just open a private ticket from here: https://support.undsgn.com/hc
Hi, I can’t seem to find how to change paragraph text colour in posts. The global settings in theme options affect pages but not posts.
Sorted now, thank you.
Hi! Sorry for delay and thank you for confirm!
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket and we care to support the solution! Thank you!
https://support.undsgn.com/hc
I need to admit, i tried to find another theme but i didnt.
1. The support of this seller is outstanding and fast! 2. The Design itself is nice and fast! 3. The fact that these guys just gave me a refund that quickly, made me decide to buy this theme again!
But still i have a couple of questions before buying. Can i contact the support? One of the questions is if i can activate the frontend visual composer via Code?
Hi David-scheicho and thank you for feedback! Unfortunately at the moment you receive a refund you cannot access support services again, in case we can reply your questions here if are not about specific support. No sorry the Frontend Builder will come in next updates and actually it’s not possible to activate it (some of the most famous creative themes like Uncode use a tailored and extended version of VC but this is only backend). Let me know if you need more infos!
I just bought the item again. Thank you for your fast reply.
Hi and welcome aboard again! Pretty sure you’ll create an hi-quality websites as other ‘collegues’ (check Photography filter menu): https://undsgn.com/uncode/showcase/
If you need any helps just drop few lines in our Help Center 
Hi, I’ve purchased the theme and it is fantastic! I have one question – the way that products are displayed through the Inherit content block is perfect. I’ve tried a custom content block for search results to look like this, but it just doesn’t display the same. Is there a way that search results for products can look exactly the same as the Products layout of WooCommerce? Thank you, Avi
Hi mandwmedia! Without a check to your site it’s really not easy to help you. I really don’t know what layout you used for the products section. Anyway if you use the Content Block method you can get the same layout. What I can suggest but as told without a check it’s a supposition, try to verify if you have the same setting in the Posts module in the tab Module > Elements (https://support.undsgn.com/hc/en-us/articles/213456829#&gid=1&pid=6). In case show us the preview so we can help better!
Thank you very much for your quick reply! For products (in theme options/WooCommerce/products), I’m using Inherit as the content block and it displays perfectly. I’ve tried to recreate this using Content Block for the search layout however I can’t get it to be identical. Is there a way I can use the default (inherit) content block for products, for the search layout? Thank you
Hi mandwmedia! Yes you can have the same layout, can you please at least upload a few screenshots to understand the differences you have in settings?
Fantastic, hopefully this is something very simple! Here are the screenshots https://www.dropbox.com/s/3h3dpseh0fmuakk/Uncode%20Screenshots.zip?dl=0
Thank you!
Hi mandwmedia! Please open the Content Block, open the Posts module and go in the Blocks tab, here you can find settings like the width and ratio: https://support.undsgn.com/hc/en-us/articles/213456849
Let me know if this helps!
Thank you for your help, however when I set it to 3/12 width (to fit 4 products in a row), it displays as so: https://www.dropbox.com/s/ubz3pgskhghfj9e/Screen%20Shot%202017-12-05%20at%2016.54.20.png?dl=0
Is there a way that I can get it to display in exactly the same way as the Product Archive layout?
Have you tried edit the responsive settings? If you are in a narrow space please make the first parameter smaller: https://support.undsgn.com/hc/en-us/articles/213456829#&gid=1&pid=9
Hi, I think this may be getting somewhere. However, this doesn’t have the Sort by filter etc that the Product Archive layout has – how can I use exactly the same layout?
Hi mandwmedia, no sorry you cannot have this in search results, this is reserved only for WooCommerce layout, you are trying to fit a search archive layout that is really different even in both you can show products, I hope this make sense!
Thanks for the quick reply. Could I create my own layout using the layout that you’ve coded for the Product Archive template?
No, if you refer to the product filtering menu this is available on when you use the default template, this is widget from WooCommerce and can be used only in WooCommerce native templates (like shop categories, etc).
Ok thank you very much for all of your help, and for a great theme!
Hi mandwmedia and thank you for confirm even if we cannot help with this WooCommerce default.
You’ve been very helpful! Thank you
Hello, thank you for replying so quickly, I will redo the installation of wordpress in an older version first local to see the new behavior and then on the server, it might be that I would get better on the second attempt by observing more carefully the requirements, no I need the reimbursement, I will work with your theme, and I will be able to resolve the issues. Thank you again for your attention and congratulations for the work. Henrique Studart
Hi henriquestudart and thank you for confirm! Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support you privately! Thank you!
https://support.undsgn.com/hc
Hi there. I like to know if my software 4.8.4 is compatible with your´s 4.8.X. I mean it´s save to use them?
Hi OsvaMH! What you mean with “your´s 4.8.X”, do you refer to WordPress? Yes the latest version of Uncode is compatible also with WordPress 4.9.
Is it possible in theme options to change the breakpoint when the menu changes from vertical to horizontal? For example, what if I wanted to go to a horizontal menu at 1200px as opposed to 959px.
Hi guthmatt3 and sorry for delay! No this is not one of the actual option but if your menu is too long for some small devices please follow this: https://support.undsgn.com/hc/en-us/articles/214006385
Hi, could you tell me why the Google Maps marker have the word “Spot” when you hover (same on your demos in all mac browsers). How do I change this?? Thanks
Hi chopper1972 and thank you for notice, never reported before. It’s pretty easy to fix and we’ll include in next update, please open a ticket in our Help Center so we can assist privately if you need a fix before: https://support.undsgn.com/hc/en-us
Thanks for the fast reply. It would actually be great if a Marker Title could be added to the Google Maps element so that we could have custom titles for the marker. Cheers,
Hi chopper1972 and thank you for suggestion! In the upcoming update we fix the “spot” issue but if you want to suggest some features please use this form so we have in our features suggestion database list: https://support.undsgn.com/hc/en-us/articles/213714949
Hi there! Is there a way to use the Grid Builder for the posts query? Because I need more variable Overlays than the normal posts widget offers. (E.g. one Overlay with Text normally and on hover different overlay with different text) Thanks in advance!
Hi B0nnie and sorry for delay! No you cannot activate it on Uncode, this is listed in our main page notes: http://undsgn.d.pr/K4RQG0/5sw0eW0T Anyway if this is crucial for your project we can offer a refund don’t worry. Otherwise you can open a pct ticket in our Help Center so we can check if there is a quick workaround (mostly based on your precise layout and needs): https://support.undsgn.com/hc
Hello I know that UNCODE theme has its own image optimisation but I was wandering if this plugin EWWW Image Optimizer https://wordpress.org/plugins/ewww-image-optimizer/ would work alongside UNCODE also?
Hi iamhugo, yes you can use this plugin, since this plugin works with the original WordPress formats if you want to use combined with the Adaptive Images please set Settings > EWWW Image Optimizer > Advanced Settings > Folders to optimize and insert the full server path to this folder (this is just an example) /var/www/html/uncode/wp-content/uploads/.
Hi, How can I update thisuncode/woocommerce/cart/mini-cart.php version 3.1.0 is out of date. The core version is 3.2.0, uncode/woocommerce/order/order-details-customer.php version 3.0.0 is out of date. The core version is 3.2.0, uncode/woocommerce/order/order-details.php version 3.0.0 is out of date. The core version is 3.2.0, uncode/woocommerce/single-product-reviews.php version 2.3.2 is out of date. The core version is 3.2.0,
Hi Titof16! Please find here more infos about WooCommerce out of date templates and note that this not produces any errors on your site: https://support.undsgn.com/hc/en-us/articles/115004005069
Anyway the latest version of Uncode has updated templates: https://support.undsgn.com/hc/articles/213454129
If you need to update the theme please check this: https://support.undsgn.com/hc/articles/214001205
Hey there, how do I add color options to a product? As shown in one of our demo’s. Thank you!
Hi! I think you refer to this page: https://undsgn.com/uncode/product/black-angled-buckle-jacket/
This is just the WooCommerce variable product, please find more infos in the official documentation: https://docs.woocommerce.com/document/variable-product/
hello , sorry , full RTL support ?
Hi alivez, thank you for interest and sorry for delay!
We don’t sell Uncode as 100% RTL compatible, based on the layout you use you should need some minor CSS adjustments. Yes you can use WPML for translations: https://support.undsgn.com/hc/articles/214003905
Hi there, I saw in Blog Masonry page. posts header in the list can be multimedia, like a sound track or video, but in Blog Grid page, all the posts header are images, so my question is, is that possible also use multi-media for post on the Blog Grid page, if it possible, how to? thanks
Hi bobchou2! You just need to upload your multimedia in the Medias section on not insert the Featured Image: http://undsgn.d.pr/FPGCaB/cQYpv8QH
More infos here: https://support.undsgn.com/hc/en-us/articles/213457149
We kindly remind that this is not a support wall, if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket and we care to support the solution (waiting times are also better on our support)! Thank you!
https://support.undsgn.com/hc
Hello! I refer to the main menu of this page – http://www.bodywheel.se/. This was one of the showcase pages. I would like to have the underline effect on mouse hover over the menu items. May I ask how can I go about to do this?
Hi maltase, this is not a native feature, please try to paste these codes in the Theme Options > CSS:
#menu-main li.current-menu-item a:after {
content: "";
display: block;
padding: 10px 0 0 0;
border-top: 1px solid red;
width: 100%;
margin-top: 5px;
transition: all 0.2s;
-webkit-transition: all 0.2s;
-moz-transition: all 0.2s;
}
#menu-main li a:hover:after {
width: 100%;
border-top: 1px solid red;
margin-top: 5px;
}
#menu-main li a:after {
content: "";
display: block;
padding: 10px 0 0 0;
border-top: 2px solid red;
width: 0;
transition: all 0.2s;
-webkit-transition: all 0.2s;
-moz-transition: all 0.2s;
}
We kindly remind that if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket and we care to support the solution! Thank you!
https://support.undsgn.com/hc
hello and thanks for your great job , this theme is very beauty and has good option ,but i have a question , RTL support ? and can we translate it ? Include po & mo file ? thank you
Hi alivez, thank you for interest and sorry for delay! 
We don’t seell Uncode as 100% RTL compatible, based on the layout you use you should need some minor CSS adjustments. Yes you can use WPML for translations: https://support.undsgn.com/hc/articles/214003905
When I post an Image with linked caption, the landscape of the image is addling and there is being no lightbox for it anymore. İs this a bug or a planned thing and how can I solve it?
Hi and sorry for delay! It’s really not easy understand without a check, I can only think you set the image as Team Member or you activated the Multiple Clicks elements option. Anyway don’t worry, if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket and we care to support the solution! Thank you!
https://support.undsgn.com/hc
Hello, I have created some Custom posts with the CPT UI plugin. I would like to know if in the administration it is possible to change the name of the literal “Authors” in the section Theme options / Layout / Authors and that corresponds to the name of the custom post. http://pereserrat.cat/clients/name-cpt-archive.png
Hi pereserratm! What theme version do you have? I’m pretty sure we already published this fix. Let us know!
Theme version 1.6.4 WP Version: 4.8.3
Hi! Please try to update to the 1.6.4.2: https://support.undsgn.com/hc/articles/214001205
If the issue persists please open a ticket so we can check privately the problem: https://support.undsgn.com/hc/en-us
Thanks!! Upon updating it has been solved ; )
Thank you for confirm! 
I use theme is Creative Studio. But i can’t find where to change the background image.
Can you help me?
and how to edit main 3 sliders at Creative Studio theme?
Hi! Have you checked our documentation? https://support.undsgn.com/hc/en-us/articles/213459649-How-to-modify-a-page-header-
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket and we care to support the solution! Thank you!
https://support.undsgn.com/hc
Hi Guys! Thanks very much for the great support. I would like to add portfolio categories description, I’m not sure how to do this?
Thanks for any help!
Hi AGFineArt! If I understand correctly the request, please follow this: https://support.undsgn.com/hc/en-us/articles/213459529 and in case this: https://support.undsgn.com/hc/articles/214006505
Thanks very much! I will look in to it.
Thank you for confirm! 