Discussion on Betheme | Responsive Multipurpose WordPress & WooCommerce Theme

Discussion on Betheme | Responsive Multipurpose WordPress & WooCommerce Theme

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Hello, I have not long purchased this theme. Which is an incredible theme. I have gone to go and install the demo data. but it has come back and said “Can not get domain name.” is there any reason for this?

Regards

Hey,

please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.

Best regards,
Muffin Group team

Hi guys, Imported the “Store” demo but the menu (the reason why I wanted to use this theme) is smaller than in the demo on your site. The demo on your site shows a picture in the menu dropdown but the imported menu is just a regular drop down. Am I missing something? Thanks

Ok. Enabled them but still not understanding why I don’t have the picture in the “For him” dropdown like in the demo or how to enable that. Is it a custom style? http://themes.muffingroup.com/be/store/

Nevermind. Figured it out. A background image needed to be set for the Mega Menu and didn’t get pulled in on the template install.

Great, we are happy to know that you have sorted it out.

I havent login forum discussion, i took second license

Hi,

if you have any problems with support forum, please send us private message thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact and we will help you.

Best regards,
Muffin Group team

Hi, how do I hide the action bar on mobile? I want it to stay just on desktop. Thank you!

Hey,

please send us link to your page where from you would like to remove it so we can give you best possible solution.

Best regards,
Muffin Group team

Just purchased, registered, went to install demo, but it requires plugins WHICH WILL NOT INSTALL.

Created a support ticket two days ago and no answer. SAD.

If you don’t check your own support site what hope is there?

Hi,

we do reply on all support questions every day of course and you have created your topic yesterday and not 2 days ago, as you said. You will get the answer on support forum in about next hour because my colleague already works on it.

P.S. If you don’t know what time we work, please check our profile’s page https://themeforest.net/user/muffingroup where everything was explained.

Best regards,
Muffin Group team

Hi, muffin builder doesn’t seem to be working. Any changes I make on the backend won’t load on the actual site. Once I save my changes on the backend and hit publish they disappear, especially any changes to the lower sections. I have tried updating the theme as well as wordpress and the necessary plugins. The site is http://extraplack.com/new-site/home-blue/ . Please look into it, something beyond my reach is wrong and I’m a recurrent buyer of the theme.

Hey,

please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.

Best regards,
Muffin Group team

Hi,

I have set up some buttons with anchor links in one of my pages, after clicking on one of those buttons it takes you to the desired section the problem is that when I scroll up to top of the page it seems that some sections are overlapping others resulting in some images covering text.

Thanks.

Hey,

please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can check what might be the reason. Please don’t forget to let us know in a message, what for this access is.

Best regards,
Muffin Group team

Is it possible to show a different subheader background image by category?
http://ipnomics.co.kr/category/tech/tech-issue/
http://ipnomics.co.kr/category/tech/ip-issue/
How to make a different subheader background image?

Hi,

yes, it is possible but you need to use custom css as following:

.category-tech-issue #Subheader { background-image: url('PATH-TO-BACKGROUND') !important; }

For other categories, you need to use same css as above but need to replace tech-issue category name.

Best regards,
Muffin Group team

Thank you~!!!

You’re welcome ;)

All the templates seems confusing to me. Do you provide some detailed documentation please?

Hi,

we are sorry but we do not understand what is confusing. Please explain what you mean exactly.

Best regards,
Muffin Group team

Hey guys! I’ve moved my website in other folder in same hosting and changed the domain name, the new version of the webpage is using Betheme. The theme is registered correctly. Before (web page worked good): www.optimice.com.pe/audit/ Now (web with errors): www.optimice.com.pe

I’ve update the links of the pages on database. The home page works correctly but I getting 500 Internal Server Error when I try open any page from menu.

“The server encountered an internal error or misconfiguration and was unable to complete your request. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.”

From admin panel I can see all pages, but I getting error on preview changes option. I’ve created a new page, it works good but when I use import and export option from Muffin Builder this new page show the same error after press Preview button. I hope you can helpme.

Thanks

Hey,

please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.

Best regards,
Muffin Group team

How I can send you a private message?

Please read the message we left you above, once again.

I already purchased the theme could you please tell me how i can do that? everything else is good. Thanks

Hi,

what exactly you don’t know, how to do? Please explain.

Best regards,
Muffin Group team

Hi,

I can’t put sidebar on the blog page or on the posts themselves. How could I do that? In Appearance > Widget I don’t see the corresponding space. Thank you

Hi,

firstly, please make sure you set Blog page the right way because this is the common reason of not working sidebar on blog pages related. For more details about setting up blog, please visit documentation.

Best regards,
Muffin Group team

hallo, i’ve registered the theme in demo version for spome update, but now I’d like to transfer license key in definitive domain. can you explain how to do it? thanks

Hi,

if you have any issues with registration/de-registration, please send us always private request thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact

Best regards,
Muffin Group team

Hello, you have a favicon problem. Change it from admin but your favicon appears. Besides, css differs, it’s not the same. It should be the same on a demo theme installed.

I met a lot of css problems. Check yourself, do tests, do not wait users feedback.

Hi,

we do always appreciate constructive feedback but we are pretty sure that you are wrong. Please send us link to page where you set own favicon but the default one appears. Also, please show us on the screenshot, where exactly in the back-end you set this icon.

Best regards,
Muffin Group team

Hi, Thumbnail hover(zoom) in blog news doesn’t seem to be working in ie11.
check this out
http://themes.muffingroup.com/be/employment/

Hi,

the problem is on our side and it would be fixed with next theme update. However, to fix it now, please use the custom css below:

.if-zoom .image_frame:hover .image_wrapper img,.if-zoom .image_frame.hover .image_wrapper img {
    -webkit-transform:scale(1.1);
    -moz-transform:scale(1.1);
    -o-transform:scale(1.1);
    transform:scale(1.1)
}

Best regards,
Muffin Group team

ok, thanks

You are welcome!

i had a question before i purchased this theme. I know my question is bit stupid but will i be able to remove the slider if i need to? or disable it?. Thanks

I already purchased the theme could you please tell me how i can do that? everything else is good. Thanks

I found it. Thanks anyway

Im very interested in your theme, but one question I have is with the menu when placed at the bottom of the screen. In all the demos I can see, it is located below the fold. Is it possible to have it at the bottom of the screen when it loads, but not have to scroll down to see it?

Hey,

yes, it should be possible if you use Slider Revolution in the top but to make sure it would work the way you want, please send us private message thru the contact form which is on the right at https://themeforest.net/user/muffingroup#contact so we can confirm. Please don’t forget to let us know in a message, what for this access is.

Best regards,
Muffin Group team

Hello, how to install demo, and please send me demo file. Tank you

Hi,

all pre-built websites comes with the theme and could be easily installed from BeTheme > Pre-built websites section. More details and instructional video about this process, you can find in the documentation.

Best regards,
Muffin Group team

hi, i am getting error with the colors, all looks transparent, how do i fix this?

Hi,

please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look on it. Please don’t forget to let us know in a message, what for this access is.

Best regards,
Muffin Group team

I have installed Be pay prebuilt website. Byt i am unable to get the header. https://prapin.in this is my domain please check this

Hi,

if you look at http://prntscr.com/hl3mj5 you will see that you have header already. Therefore, we are no sure, where the problem is.

Best regards,
Muffin Group team

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