1463 comments found.
how can i change the horizontal Mega Menu for multilingual.Admin -> Market Setting -> Megamenu -> Configuration just can set one mega menu
Hi sir,
For any technical issues, please open the ticket via this submission link: https://www.magentech.com/support/tickets . Our developers will check and fix for you.
Thanks!
I have purchased below theme :
http://magento2.flytheme.net/themes/sm_market2/somalilandIn the above theme I am getting below issues : 1. Most Viewed , most selling section are displaying incorrect data 2. After integrating theme we are not able to deploy to production mode, it says error in compilation while compiling manually don’t lead to any error, without theme, site is able to switched to production mode 3. Static code needs to be deployed manually (it should be automatic for developer mode) 4. Bad code practices used throughout theme, like object manager and other areas which can be improved. 5. Line on Navigation menu of My Account Dashboard is not available.
Please resolve above issues and share the update with me on priority basis as my development timelines are getting impacted by this.
Hi sir,
Firstly, we would like to say thank you for your purchase of our theme. Sorry for not replying you soon. For any technical issues, please create the ticket via this submission link to get support: https://www.magentech.com/support/tickets . If you have already opened ticket, please give us ticket number to check!
Thanks!
I have already raised a icket, please find ticket number and URl below :
ID : #TF205421 URL : http://support.ytcvn.com/tickets.php?id=5946
Hi sir,
Magento Support System is changed to new one: https://www.magentech.com/support/tickets . Please create the ticket again, then our support team can check and respond you!
Thanks!
Hi , I bought the theme for a few days, after installation I found that prices have the format of: Â615.00. I have noticed that other buyers have this problem. Please give us a solution to solve the problem Or fix it by updating. Thank you!
Hi sir,
For any technical issues, please open the ticket via this submission link: https://www.magentech.com/support/tickets . Our developers will check and fix for you.
Thanks!
Hi, Can you please suggest how i can i manage menus different for different website in a multi-website feature. Ref: https://prnt.sc/hqucd0
Hi sir,
It seems that you have not purchased theme from us yet. Please come to the theme you bought to have the best solution 
Thanks!
do u have newsletter signup pop up when users enter the site?
Hi sir,
Sorry for not replying you soon. This theme does have signup popup which appear infront of screen when your customers visit.
Thanks!
was browsing all your styles. quite interested. a few things to clarify:
1. daily deal countdown: Can this appear in quickview as well as product view? 2. can i mix and match some styles in between those demo? example, if i like the blog list style in demo page 3 and i want to use it in demo 1? or the “featured product” style from other demo. 3. I dont see the social login in any of the M2 demo or maybe i missed it. Does it work in M2?
Hi sir,
Sorry for not replying you soon. We just come back from holiday of new year 2018. Here are our responses for your questions:
1. Yes, countdown can appear in quickview. However, if you want, you need to request customwork and charge some fee.
2. Some of parts in homepage are built based on modules, others are made of CSS style. The mixture or match will depend on which parts you would like to mix. If it is complicated, you can request customwork. We will help you!
3. Social Login is available in this theme. The reason why you can not see in our demo is that we turn off this module in backend http://prntscr.com/huzbhb . As a result, don’t worry! If you own this theme, you will possess this module with no charge anymore.
Thanks!
for 1 and 2, are you saying there will be charges? what about if u guide me so i can do it myself? will there be charges as well?
Hi sir,
Actually, our theme does not support this feature, so there is no online guide of how to do. And it is more complicated than you think. You can not do by yourself. As a result, customwork is best choice! Don’t worry, the fee you may charge will be reasonable! You can create the ticket via this link: https://www.magentech.com/support/tickets . Tell us your details and we will quote you price. After that, you can decide to go on or not!
Thanks!
The ajax loading icon does not go away on the home page – seeing this in Chrome. Not happening in Safari. How to resolve this? Thanks!
Please disregard. It was a CORS issue caused by accessing via HTTP when should be HTTPS. Will avoid this problem with redirect rewrite in NGINX.
Hi sir,
Sorry for not replying you soon. if you have any issues, please open the ticket via this submission link: https://www.magentech.com/support/tickets .
Thanks!
the checkout process in this theme has issues. The upgrade is done and checkout does not proceed beyong step 4. see ticket number MIN-0000001369
this is fine in a default magento theme(tried switching to default theme), only in market this problem is coming
Hi sir,
Sorry for not replying you soon. Our developer missed your tickets. Now they will check and respond you soon.
Thanks!
The reply was very quick I am thankful for your services
Thank you so much!
Our happiness is your satisfaction!
Hello Magentech, I purchase your theme, i would like you to install it with little customization to it. i want the quick start installation, when can you handle my request plz
Hi sir,
To get help and customization, please request via this link: https://www.magentech.com/support/tickets . If you made purchase of this theme during our promotion program (FREE QuickStart Installation), please let our developers know via ticket.
Thanks!
About customization, the time length will depend on what do you want to change in your theme. Please specify your demand in your ticket, we will quote the price and announce time.
Hello Magentech, i have tried to contact them but they are not responding.to me, do you have skype or do you have skype for them, i have designed the wire frame of what i want, i can send the attachment to them so they can quote me.
Hi sir,
Could you please give us your ticket number for priority check? Skype is only used for internal connection.
Thanks!
MCUSTOM-WORK-TBI9I9PB0B
Hi sir,
Your ticket is being checked by customwork department. Please wait for response.
Thanks!
I think there is a bug issue on the latest update, the price of items on my homepage is showing this (₦615.00) instead of the currency sign.
Hi sir,
Thank you for your commenting. We will take a note of this.
Best Regards!
when will it be fixed or what can i do to fix it.
Hi sir,
Now we are arrange to do other works. We will review note when having time,
Thanks!
If you don’t have time to fix it now, can you tell me what to do, so I can get mine fixed instead of waiting for when it is convinient for you.
Hi sir,
It seems that your support was expired. Please extend your support to get help from us http://bit.ly/extend-support . After extending successfully, please create the ticket via this submission link: https://www.magentech.com/support/tickets . Our developers will help you!
Thanks!
Look it’s like you don’t understand what I talking about. I’m not asking for custom work in anya way. What I reported is simply a bug that I detected and which needs to be fix not only for my sake but for the sake of other customers too. So why asking me to extend ticket for another $60.38. It should not always be about money all the time. So I need to pay to get a bug fixed?
why is it a big deal to fix a bug detected on your script. pls fix this i am not asking for custom job.
Hi sir,
This is not customwork. It is just extended support. When you bought this theme, you have already had 6-month-FREE support. If your support is expired, you need to extend it. Dear sir, we spend our effort and time and we think that we need to get something worthy
Thanks!
It is not in any way an extended support because having a bug in your script is a basic thing that should be fix. Like I said earlier, I am not asking you to install the theme for me or to customize the team for me. The same way you use your effort and time to produce something worthy is also the same way everyone that bought this theme sweat their asses to to get the money to purchase the theme. Mind you that the support you ask me to extend cost about twenty three thousand naira here in Nigeria. So consider asking you to fix a bug found on your product is a help to you and don’t see it as me asking for free support.
Hi sir,
Many other our customers use this theme and they do not get any issues like you. We do know why. You have already had FREE 6-month support when buying this theme. If this is basic thing, you should have reported this issues to us for the first time, not until your support was expired.
Sir! We hope that you will respect our effort and time.
Thanks!
I did not report it since because i did not use it and now that I want to use it I discovered it and I reported it. But its surprising that you make everything about money and not customers satisfaction or do you purposely put the bug there so you can make money off people?
Hi sir,
We just follow rules of business and we are also fair to everyone including other customers as well as our support staff. Staff can not work without paying fee and other customers will feel unfair if they have to pay and you do not. Sir, you bought this theme but you did not use. This is not persuasive reason at all! Because it means that you refuse and waste your support right. This is not only our rule, it is from Envato and many other authors.
Sincerely!
i saw that there is a new update. am not used to magento. and wanted to know if you have any documentation or video on how to update to the new version of the theme
Hi sir,
To avoid issues, please create the ticket via this submission link: https://www.magentech.com/support/tickets . Our developers will show you step by step of how to update version.
Thanks!
can you please finish up the installation of the theme. i have sent you the details you requested.
Hi sir,
Could you please give us your ticket number?
Thanks!
Im using magento 1.9.1 and it is not possible to save a value in the ”Custom Class” field in the MegaMenu Item Manager. How it is described in the tutorial I have to type “megamenu1” in this field, but every time I save the changes after that the ”Custom Class” field is empty. Please help me to fix this.
Hi sir,
For any technical issue, lease create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .
Thanks!
am new to magento and am having some issues. do you know why the website is not alligned right and showing this way. see my website http://store.yakoyo.com/
Hi sir,
To get solution, please create the ticket via this submission link: https://www.magentech.com/support/tickets . Our developers will help you!
Thanks!
i just submitted a ticket
Hi how can i change the product details page image slider vertical. Right now its show as horizontal is there any option to make those product thumb as vertical align.
Hi sir,
For any technical issue, lease create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .
Thanks!
Hi ! I have just acquired this theme and I have been very satisfied with the design and operation of this, but I have a detail that I could not resolve, some modules are not displayed correctly, to be specific the container of the images is not shown in any of these elements.
Next, I attached some images links with this problem, I hope you can help me Thanks =).
https://hinag.com/store/media/wysiwyg/mage-img/best-seller.png https://hinag.com/store/media/wysiwyg/mage-img/daily-deals.png https://hinag.com/store/media/wysiwyg/mage-img/hot-categories.png https://hinag.com/store/media/wysiwyg/mage-img/menu.png https://hinag.com/store/media/wysiwyg/mage-img/new-arrivals.pngHi sir,
Sorry for not replying you soon. For any technical issues, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .
Thanks!
This is the BEST THEME FOR MAGENTO – SUPER FAST and just perfect in every way.. LOVE THIS THEME.
Thank you so much!
If you are satisfied with our theme and support, we much appreciate that you rate us 5 star as deserving reward
Please kindly respond to this ticket MTT-THEMEFOREST-507PSBM6TP
Hi sir,
Please wait for a while! We will respond you soon.
Thanks!
Please respond to this ticket I cant checkout using your theme its giving error. Ticket # MTT-THEMEFOREST-E21OG75D85
Hi sir,
We received your ticket. We will respond you within 24 hours. Please wait!
Thanks!
Its already resolved. thanks
Hi there, I just bought your theme hoping I can get the same “quick view” icon as you have on your Revo template. You think its possible to make it work?
Thank you
Hi sir,
Thank you so much for using our theme. Your feature can be done absolutely. However, you need to make customwork and charge a small amount of fee.
Best Regards!
How to sort position sub-categories on Mega Menu Vertical
Hi sir,
Please create the ticket via this submission link : https://www.magentech.com/support/tickets . Our developers will show you how to do there.
Thanks!
