445 comments found.
hello howto activation licence code
Hello,
Thank you very much for purchasing Topdeal theme.
Actually, we have not got your question. Do you mean about the license code of WP Backery and Revolution slider?
If yes, they are third plugins. So if you want to the license of those plugins, you need to purchase them from the developer. However, you do not have to do it. We included it in our theme and will update the theme package if there is any update version of those plugins.
Best regards
2 days no response from 2 support tickets. No email after submit the support tickets. Can’t use one click import demo.
Hello,
Thank you very much for purchasing Topdeal theme and so sorry for not replying you soon.
I checked and see that our supporter replied you in the ticket. Please refresh your browser and check again(http://prntscr.com/hvti0i).
About your problem, we fixed this problem in the new version of this theme and release it yesterday. Please download the latest version and import again.
Best regards
Still doesn’t work and Still no ticket email notification. Could you give me ur email, so we can talk easier? I don’t know the ticket ID because after submit the ticket, there is nothing happen.
Hello,
If you have problem with our help center, please contact us via email : contact@wpthemego.com and provide us your purchase code. Our support will check and help you there.
Best regards
one click import is not working also the theme demo is messed up.. what happening ? is this theme broken ?
Hello,
So sorry for not replying you soon. We have came back from the weekend and new year holiday.
About this problem, please create a ticket on our help center and provide us information of your site include admin, ftp. Then tell me about the homepage which you want to use for your site. Our supporter will check and support you.
Best regards
thanks for reply, here is my ticket id=5971
Hello,
Thank you very much for reply and so sorry for not replying you soon.
I checked and see that our supporter are following your ticket. Please refresh your browser and check again.
Best regards
Small bug I found in your demo as well.
When you click on the down arrow in the Category of the Ajax Search bar and choose a category with a long title. You can no longer click on the down arrow again. Choose “Bluetooth and Wireless Speakers” for ex. You’ll also notice it doesn’t look great with the text overlapping the down arrow icon.
Hello,
Thank you very much for your feedback.
For this issue, we will note and update it in the new version of this theme. If you can not wait, please provide us information of your site via our help center. Our supporter will check and help you.
Best regards
Are you able to add a google captcha for the accounts page to fend off from spam accounts? http://demo.wpthemego.com/themes/sw_topdeal/layout1/my-account/
Hello,
Thank you very much for your question.
Currently, WooCommerce do not support this feature. However, you can install more plugin for this feature.
Example : https://en-nz.wordpress.org/plugins/no-captcha-recaptcha-for-woocommerce/ https://codecanyon.net/item/recaptcha-for-woocommerce/17795842Thanks
How do I create footer style 4 without importing a different demo for my currently imported demo style 1. I don’t have that page made to create the desired style. I also would like to use the styling of the latest blog and logo client slider in demo 4 as well for demo 1.
Hello,
Thank you very much for reply.
For this question, please provide us information of your site via our help center. Our supporter will check and create footer style 4 page for you.
Best regards
Will you add additional font sources other than awesome fonts. I find that awesome fonts have somewhat a limited range for the niche that I want to use fonts for. Please consider this as well.
Hello,
Thank you very much for reply.
If you can additional font sources other than awesome fonts, you can add directory in css file. You can follow this guide : https://www.blogginglove.com/adding-custom-fonts-in-wordpress-using-font-face-css-rule/If you need help from us, please create a ticket on our help center. Our supporter will check for you.
Best regards
Hello after activating the SW Ajax WooCommerce Search widget, the padding or alignment of the search has changed and it’s looking ulgy on the site . Link: https://ghanamegastore.com/ . Please help out. take a look at the screenshot of the search bar here : https://ghanamegastore.com/wp-content/uploads/2017/12/Selection_012.png
Hello,
Thank you very much for purchased Topdeal theme.
To solved this problem, please go to the appearance => widgets => open widget search sidebar => then set no value for show title parameter of sw ajax WooCommerce search widget(http://prntscr.com/hpehhi).
Best regards
Thanks for helping out. It has worked now. But I’ll like to know if its possible to get the api of the web version to develop a mobile app for my shop. i mean Android, IOS & Windows . Thank you
And also, how do I enable social login and signup in the account section? Thank You..
I’ve also just realized that the related product function is not displaying related products under the single product page. Pls help out.
Hello,
Thank you very much for reply.
1/ Currently, we do not have app for mobile but we have mobile layout. To enable mobile layout, please go to the appearance => theme options => mobile layout => then enable mobile layout and set home mobile 1 / home mobile 2 page for mobile layout content for your site (http://prntscr.com/hpyrvo). After that, you can open the browser on your mobile and check your site on it.
2/ To enable social login, please provide us information of your site include admin account, ftp via our help center. Our supporter will check and help you.
3/ Please go to the appearance => widgets => add sw woocommerce related & upsell product into the sidebar bottom product detail (http://prntscr.com/hpytqv) => then set related slider for template parameter (http://prntscr.com/hpyuht).
Best regards
Thank you .
And also, i have realize at the widget section, it shows some inactive widgets, what should do to them. ?
Hello,
Thank you very much for reply.
Actually, we have not got your question. Could you provide us some screenshot for the new question? I will give you a better answer after understanding it
Best regards
I mean the inactive widgets what should be done about them : https://ghanamegastore.com/wp-content/uploads/2017/12/Widgets-‹-Ghana-Mega-Store-—-WordPress-Google-Chrome_014-e1513850539175.png
And also, how do i create sub-menus. Lets say i want to add sub-menu section under Hot deals on the vertical menu. Pls help very urgent. Thanks
Hello,
To add sub-menu under Hot deals on the vertical menu, please go to the appearance => menus => select the vertical menu => then you can add more menu item for it (http://prntscr.com/hqgv6y).
Thank you,
My contact page looks ugly https://ghanamegastore.com/contact-us/?v=6848ae6f8e78 compared to your demo : http://demo.wpthemego.com/themes/sw_topdeal/layout1/contact-us/ i intentionally disable the google map tho . Pls help out!
I mean the layout. Thanks
Hello,
Thank you very much for reply.
For this problem, please provide us information of your site via our help center (http://support.ytcvn.com). Our supporter will check it first then give you a better answer.
Best regards
I’ve just realized that the currency widget is not available on my site as it is in demo. Help me fix it asap.Site url: https://ghanamegastore.com/ Thanks
I’ve also submitted tickets on the earlier issues. Thanks
Hello,
Thank you very much for reply.
To enable the currency widget, please go to the appearances => widgets => then add WooCommerce Currency converter widget into top header sidebar and add current code on it(http://prntscr.com/hrc4st).
About your ticket, i checked and see that our supporter replied you in the ticket. Please refresh and check again.
Best regards
Thanks, also, I’ll like to know how to add products to the featured tab under the various category slides on the home page. Regards
Hello,
Thank you very much for reply,
To create add product to the featured tab, you need create featured product for that category.
To create a featured product, please go to the admin => product => add new or edit a product => then click on click button of Catalog visibility => then check for This is a featured product parameter (http://prntscr.com/hrwwm5)
Best regards
Thank YOU
Hi, the nav hover issue, how can it be fixed ? It’s even same in the demo ! Pls help out! Regards
Hi, the nav hover issue, how can it be fixed ? It’s even same in the demo ! Pls help out! Regards
Hello
Thank you very much for reply.
Could you provide us some screenshot for this problem ?
Thanks
Alright, I’ve recorded this screenshot please check it out asap and help me out. https://drive.google.com/file/d/1s_Flk-P1vkkUrLBTUAykj6nK_33XpB1T/view
Hello,
Thank you very much for reply.
About this question, currently, we are setting 3s for time to show/hide sub-menu(http://prntscr.com/hsaknf). So to solved this problem, please add some code css in the style.css of Topdeal_child-theme:
.nav-pills > li.dropdown .dropdown-menu { .transition(all 0s); }
Best regards
Hi, there is a an error in code provided so i couldn’t add it. error : EXPECTED RBRACE AT LINE 12, COL 39. Should i update anways ? Help out.
And how to do i create a deal product with deadline timing ?
How do i create a countdown deal product ?
Hello,
Thank you very much for reply.
1. We are so sorry for my mistake in the previous comment. Please edit: .nav-pills > li.dropdown .dropdown-menu { transition: all .0s; }
2. To create a deal product, please go to the admin => product => add new or edit a product => scroll down at product data => click on Schedule button in general tab => then you can set Sale price dates for the product(http://prntscr.com/hspamd)
Best regards
Thank You!
Sorry but i can’t find schedule button in the product data options ! Help out.
Or can’t do that with a variable product? That will be very bad as I need the variations for selling my main product: Jerseys
I’ve also just realized that the wishlist widget is also off the top menu
Pls, to my earlier question where u provided me with the css code to stop the nav issue, I’ve tested in 3 browsers; Firefox fixed, Chrome & opera not fixed. This is bad.
Hello,
Thank you very much for reply. About your question :
1/ For variable product, please go to the product data => Variations tab => click on expand button => then you can see Schedule button (http://prntscr.com/htmyq1).
However, i notice that, for sw woocommerce countdown product, it will not get sale variation product.
2/ I’ve also just realized that the wishlist widget is also off the top menu ===> Please tell me more detail about what you want here?
3/ Please provide us information of your site include admin account, ftp via our help center. Our supporter will check and support you.
Best regards
Thanks
I’ve realized that %off icon of the various products doesn’t on new products I create pls help out.
doesn’t show *
Hello,
Thank you very much for reply.
We are so sorry that for variale products, it will not show %off. It only show sale icon(http://prntscr.com/huzi40). Because, in variable product, you can add price and sale price for each variation(http://prntscr.com/huzirp).
Best regards
Thank You.
Yet again, there is a new update today how important is it? Also, how do I change left side homepage navigation Breadcrumb? Regards!
Also, please how do i get best-seller widget at the left sidebar as the case in your demo: http://demo.wpthemego.com/themes/sw_topdeal/?product=eos-qui-ratione-voluptatem-sequi-nesciunt-ab-illo&sidebar_product=left and the category widget and product filters as the case in this demo : http://demo.wpthemego.com/themes/sw_topdeal/product-category/digital-electronics/ . Thank You.
Hello,
Yesterday, we update some bugs for this theme. Please update the new version of this theme for your site.
About other question:
1/ how do I change left side homepage navigation Breadcrumb? Actually, i have not got your question. Please provide us some screenshot for this question?
2/ To get the Best seller widget at the left sidebar of product detail, please go to the admin => appearances => widgets => Add SW Woo Slider widget into sidebar left product detail (http://prntscr.com/hvttlh) => Then set Template : Best selling slider(http://prntscr.com/hvttpb)
3/ To get category widget and product filters as our demo, please go to the admin => appearances => widgets => add WooCommerce Product Categories slider(http://prntscr.com/hvtu91) and Filter product by price / Filter product by attribute/ Filter product by Rating into the Sidebar Left Product(http://prntscr.com/hvtut1).
Thanks & Best regards
Thank You.
To the breadcrumb issue kindly check out this: https://drive.google.com/file/d/1qFgc2g9ReBXxUH-uocEUdAFU3UJ9XOTj/view?usp=sharing
Hello,
Thank you very much for reply.
To change left menu sidebar, please follow this guide : http://wpthemego.com/document/topdeal/#demopages (http://prntscr.com/hvvgkp)
Best regards
Thanks for helping out. I like to know why the [WPTHEMEGO] SPECIAL GIFT – SHOP4U MODERN MARKETPLACE WORDPRESS THEME covers only January 2018 purchases only. That’s bad as i purchase topdeal in December. I really need the shop4u theme for a single product shop that will link to my main shop which i use the topdeal theme. Try considering me. 
Hello,
We are so sorry that SPECIAL GIFT – SHOP4U MODERN MARKETPLACE WORDPRESS THEME is a promotion to celebrate the new year. And it only is applied once you purchase one of our theme on Themeforest from Jan 03 – Jan 12, 2018 and provide us the right purchase code.
You can see here for more detail: http://bit.ly/free-download-latest-marketplace-theme
Feel free to tell me if there is any question for our theme.
Thank you so much & Happy New Year,
Hi, pls how do i add more language to the language widget and also I’ve activated and subscribe for MailChimp how do i set it on the demo you’ve in theme? Thank You.
Hello,
Do you want use multi-language for your site?
Thanks & Best regards
no?
Hello,
Please tell me more detail what you want here? I will give you a better answer after knowing it.
Best regards
Let’s leave the WPML out for now, but please how to do I add MailChimp to work with the theme’s newsletter sign up widget close to the footer. Also, i have realized that anytime I update theme to a newer version the wishlist options on products get broken. Why? Thanks
Hello,
Thank you very much for reply and so sorry for not replying you soon.
To add mailchimp to work the theme’s newsletter sign up widget , please follow those steps:
Step 1: please follow this guide : http://wpthemego.com/document/how-to-install-configure-mailchimp-in-wordpress-themes/ to create form.
Step 2: Please go to the admin => mailchimp for WP => click on <>get shortcode button => the copy the short code (http://prntscr.com/i4rqgu)
Step 3: Please go to the Page => edit footer style page => edit text block and paste the shortcode which you copy in step 2 here (http://prntscr.com/i4rrfk)
About the second question, please provide us your information, we will check it first then give you an answer.
Best regards
Please for the second question check my ticket at the support level to get what I’m talking about. Thank You.
Hello,
I checked and see that our supporter solved this problem and replied you in the ticket. Please check it again.
if you feel satisfy with our support services, please give us 5 star for this theme.
Best regards
I understand it has been solved, but the problem persist anytime I update the theme. why must it be the case all the time?
Hello,
Thank you very much for reply and so sorry for not replying you soon.
Maybe you do some configuration in the Topdeal theme, not Topdeal_child-theme. So when you update, your custom will be lost and the problem show again.
If you have any customization, please do it in the Topdeal_child-theme.
Best regards
I need your support team to tell me what the problem is, because anytime i complain they fix it. I really need to know because the site will be launch for public use in no time! thank you.
And also does the theme use cookies by default if yes how do enable the notice on the site?. Thank You
Hello,
We are so sorry that currently our theme do not support cookies.
Best regards
So you mean when i install third party cookies plugin, it won’t work ? I’m asking this because i will be using google adsense in my store.
So you mean when i install third party cookies plugin, it won’t work ? I’m asking this because i will be using google adsense in my store.
Hello,
Thank you very much for reply.
We have not checked any cookies plugin on our theme. So we can not sure that it will work well on our theme. However, if you have problem when install third party cookies plugin , you can create a ticket on our support system. Our supporter will support you.
Best regards
Thanks but please take a look at this alert I received from WooCommerce today after updating woocommerce: Your theme (Topdeal Child Theme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.
Please check with your support team to help out.
Hello,
Thank you very much for reply.
WooCommerce 3.3.1 has been release last night. We need time to check it on our theme before release a new version of this theme. Please wait.
Best regards
Okay, Thanks
You are welcome
Hi, please can you help me change the Woocommerce order email reply recipient. I mean I need to change the email address that will receive replies from customers when they reply to our order or account notification emails. Very important and urgent. Thanks
As we speak now its set to my personal email address which i used in creating the account initially, but now i have a company email that i want to use for that purpose. Regards
Hello,
Thank you very much for reply.
To config, please follow this guide: https://www.fixrunner.com/fix-email-notifications-woocommerce/Best regards
I’m sorry but this couldn’t help. My problem is just to change the reply email address.
Hello,
Thank you very much for reply.
About this problem, please go to the our support system and create a ticket on it. Then provide us information of your site. Our supporter will check and give you a better answer.
Best regards
Hello, something strange happening in my site. the homepage displays double in the same tab. quite annoying and strange. what is the way forward? https://ghanamegastore.com/wp-content/uploads/2018/02/National-Football-Jerseys-Archives-–-Ghanas-NO.1-Sportswear-Electronics-Retail-Shop-Ghana-Mega-Store-Google-Chrome_018.png
Hello,
Thank you very much for your comment.
Please provide us information of your site via our support system(http://support.ytcvn.com). We need check it first and will support you.
Best regards
Hello, I tried adding the Google Adsense script code to my site head.php and child theme index.php but got the site broken and I had to re set it up and the site is now back to normal. Please help me on how to add the the adsense code without any problem. Thank you.
Hi there,
For this issue, please create a ticket in our support system at http://support.ytcvn.com and provide us your site’s info then we will check and help you. Also, you can provide the FTP address and account in vase it’s necessary.
Thank you,
I’ve contacted your support but no response till now. My shop is now open for use and after updating the theme to the newest version Wishlist on products is not working and the contact page has also broken. Please check it up for me asap. Potential customers are complaining. Thank You.
And also how do I disable or edit the breadcrumb on the homepage. Its currently showing the demo settings which is disturbing as I’ve officially launched the site yesterday for commercial use.
Hello,
Thank you for the ticket. Currently we’re in our Lunar New Year Holiday then the support is is a little bit limited. However we will try to help you as soon as posible. For the breadcrumbs, You can go to Appearance /Theme Options/ to configure.
Thank you,
I’ve solved the breadcrumb issue but please the wishlist is not working on products. The shop is open for use. Please kindly help me out fix it as soon as possible. Thank You
Hello,
For the wishlist issue, please provide us more info in the ticket then our supporter will ceck and help you.
Thank you,
I’ve done that and it has been a continues issue that I have been reporting after every single update of the theme. This issue continues to persist and I’m advising myself to not update the theme because the shop is now in use and I can’t leave it broken for customers to see. DISAPPOINTED
Hello,
Thank you very much for reply.
Could you tell me about how do you update the theme? We have many customers and do not see the problem like you before.
Best regards.
i updated the theme using the usual methods in your own documentary. It has always been the case and when i contact your support they fix it. Please consult the support assistant that handled my ticket. Pls help out asap. Thank You
Hello,
Thank you very much for reply.
We checked on your site and see that you have not set wishlist page for your site after update. We go to the admin => YITH wishlist => then set wishlist page content for Wishlist Page parameter(http://prntscr.com/igwi3l) and the problem is solved.
Best regards
Thank you. But please in your latest update dated 12th Feb, the child theme is still not updated and WooCommerce is continuously showing errors notice on the dashboard. When are we getting this important update?
Hello,
Thank you very much for reply.
Currently, we do not access into your admin. So we can not check your problem in the dashboard. Please provide us some screenshot for it in the ticket. Our supporter will check and support you.
For the update, we only update the theme package, do not update the child-theme package. Because if we update child-theme, all customization in it will be lost.
Best regards.
Alright, Thanks.
You are welcome
Hi, I submitted [#TF971318] but got not response. Can you guys response please? Thank you
Hello,
Thanks so much for creating the ticket and your kind comment. I’m so sorry that we’ve just been back to work after the weekend then we start to check the Support System and will reply you after that.
You can provide us your site’s information then our supporter can check right when it’s neccessary.
Thank you,
So there’s a bit of confusion on the Navigation bar (the tiny floating vertical icon nav I’m referring to). Your documentation vs demo is setup is completely different.
First let me explain what the demo did to show that nav item. It created a widget but in text/html widget with some source code pointing to each row id settings.
Your Documentation shows for the Header Bar, as an actual menu item (see http://wpthemego.com/document/topdeal/#getstart -> Demo Pages Tab called “How to create/edit Home Page 1?” and on the right side towards the bottom “How to custom the Navigation Bar:”. This Header Bar widget configuration shows a Custom menu being added here. http://www.wpthemego.com/images/document/themes/topdeal/demo-pages/home1-note2.png but the demo I imported created a text widget (as I mentioned earlier with custom html code, see below)
— Actual imported html widget created by imported Demo.
<html code here>- Hotdeal
- Spa & Massage
- Fashion & Accessories
- Travel & Vacation
- Digital & Electronics
There’s nothing to fix on my end except I have to add in the Custom menus manually, Can you make sure that this is fixed in your next update for those who try to import your demo. Thank you!
Hello,
Which version of TopDeal are you using?
We updated the Navigation Bar as shown in the documentation: http://prntscr.com/howe6kYou can send us your site’s info then we can check for you. If there is bug there, we will update it in the next version.
Thanks,
I think this was running an older demo, then I upgraded to your newest version and I had the resulting issue. I had to recreate the Menu Bar navigation, following the documentation.
Hello,
Thank you very much for reply.
To configure easier for customer, we updated the menu bar navigation for this theme. Please following our documentation to create it.
If you need help from us, please create a ticket on our help center. Our supporter will check and help you.
Best regards
Docs & FAQs .
Official Support .
Facebook .
Twitter
404 page doesn’t seem to be working on your demo. Not the actual 404 page you made but when you try to visit any link that’s bad to create the 404 page. Like http://demo.wpthemego.com/asdf. Also I created a blog page, /blogs and im getting a regular 404 error. So 2 part question, why is the 404 happening on /blogs and 2nd, how do you set the custom 404 page to be active and show up correctly?
Hello,
Thanks for your comment.
1. There is no site for http://demo.wpthemego.com/ – currently, we do not use it and there is no style there. To check the style of TopDeal, you can go to this domain, the page 404 will be applied the style of this theme: http://demo.wpthemego.com/themes/sw_topdeal/layout1/2. For the blog page, may be the link you use it not the link of blog page you created. You can go to the page and get the exact link there.
Thanks,
I get it now, You demo doesn’t start at demo.wpthemego.com. And the 404 is showing up correctly. If I wanted to modify this, how would I go about in doing so? Like I want the users to still see the site and access everything. I just want that custom background but on the main page with the header and footer remaining the same but the body content being a 404 with some custom info that I’ll add in there.
Hello,
Thank you very much for reply.
About your question, please provide us information of your site include admin account, ftp via our support system(http://support.ytcvn.com). Our supporter will support to create a 404 page like you want.
Best regards
404 page doesn’t seem to be working on your demo. Not the actual 404 page you made but when you try to visit any link that’s bad to create the 404 page. Like http://demo.wpthemego.com/asdf. Also I created a blog page, /blogs and im getting a regular 404 error. So 2 part question, why is the 404 happening on /blogs and 2nd, how do you set the custom 404 page to be active and show up correctly?
Hello,
Thanks for your comment.
1. There is no site for http://demo.wpthemego.com/ – currently, we do not use it and there is no style there. To check the style of TopDeal, you can go to this domain, the page 404 will be applied the style of this theme: http://demo.wpthemego.com/themes/sw_topdeal/layout1/2. For the blog page, may be the link you use it not the link of blog page you created. You can go to the page and get the exact link there.
Thanks,
hey
i like your theme and I have a few pre-purchase questions to make sure I start with the right theme, my plan is to build kind of city guide which display a multi vendor entertainment events and sell tickets for them:
1. Does it support RTL ?
2. Can I build multi-date event – like in this site: https://www.eatwith.com/offering/14046/?eventId=58061 were the user see the event details and just need to choose Date (option to display left tickets) and Guest quantity ?
3. Can I set event owner page which list the different events he offer (for instance: a tour guide page which list the different tour he offer and then each offer will direct to the single page (event) were the user can chose date/guest and purchase tickets?
4. Is it support multi-vendor – which enable me to let each event owner to set up his own events ?
4.1 – if the previous is yes – Does it support messages between the user and the event owner ?
If the original theme features does not support it directly – is there any plugin which does it and compatible with your theme ?
Thanks!!
Yaron
Hello,
Thank you very much for interest in our theme. About your question :
1. We have supported RTL. You can configure this mode very easy in our theme options.
2/3. Currently, our theme do not support this feature. However, If you want it, you can to send customwork request and pay for it according to each task. To request a customwork, please contact our developer via skype : superman5528.
4. Topdeal theme is compatible with multi-vendors plugins including Dokan and WC vendor. However, We do not include those plugins in our theme. If you want to use one of theme, you need to purchase from the developer or install free version of them in your site.
4.1. We are so sorry that currently our theme do not support this feature.
Best regards
How do I disable the breadcrumb on a specific page? I don’t want it to appear on all pages and I don’t want to do a global disable because I want it on some of the pages that needs it. I had to recreate the home page, but now I have a breadcrumb on it when I don’t want it there. How can this be fixed? There’s no meta box to remove this on this page. Please help.
Hello,
Thank you very much for your comment
Currently, our theme do not support this feature. If you want it, you need to send customwork request and pay for it according to each task. To request a customwork, please contact our developer via skype : superman5528.
Best regards
No need but I would love to see this as a new feature if possible sometime down the road. This would be soo useful for custom category pages and woocommerce categories as well instead of loading the same breadcrumb bg through the entire site. Just my thoughts/suggestion/request.
Hello,
Thank you very much for your suggestion.
Currently, our developer are concentrating on developing new product. We will spend time to consider this feature.
If you need it now, please contact our developer via skype : superman5528 to request a custom work.
Best regards.
You Demo 5 looks a bit messed up when it comes to the vertical menu on the left. It seems to be a bit smaller than the image preview. Also when you got to the Blog Masonry link, it’s broken. 404 error. http://demo.wpthemego.com/themes/sw_topdeal/layout5/?cat=303&blog_layout=grid&blog_column=2&sidebar_blog=left_sidebar and your Sign Up For Newsletter in the footer is broken (width isn’t long enough)
Hello,
Thank you very much for reply.
I checked and see this problem. Our developer will update it now.
Best regards
Do you have any video tutorials for this theme?
Hello,
Currently we have a video for quickstart installation and one-click-install of eMarket as an example. Please tell me if you need any help.
Thanks,
Actually, I do, I have a few issues.
1. I can’t replicate your vertical mega menu for the “Digital & Electronic” menu link. I followed everything in your documentation and even copy and pasted the code for the page it needs to be added it to and referenced from a text box. The menu appears to have 1 single column and doesn’t span across 3 column even though the settings have been set exactly like what the documentation states.
2. I can seem to shake off the option that’s been checked in the meta box for the home page demo 1. I accidentally ticked “Hide Header” and now when I try to untick it, and then save, it still shows up as checked and I can’t revert it back to showing the header for that page (default home page).
Hello,
Please provide us your site information via our help center(http://support.ytcvn.com). Our supporter will check first then will guide you to solved those problems in the ticket.
Thanks
I am unable to login or reset my password on your support page. please help.
Hello,
If you have problem with our ticket system, you can contact us via email : contact@wpthemego.com. Our supporter will support you there.
Best regards
what information do I need to submit, just WP login?
Hello,
I have not got your question. Could you tell me more detail about what you want here?
Thanks
The issues are, my home page doesn’t show the header even though I unticked the hide header box in the page meta settings. When I untick it then save, it keeps saving the “Hide header” feature.
The 2nd issue is, I cant emulate your demo for the Mega Menu “Digital & Electronics link” in the vertical mega menu even though I followed your documentation exactly.
Hello,
As i say in the previous comment, for those problems, please provide us your site information including admin account, ftp via our ticket system or email : contact@wpthemego.com. Our supporter will check it first , then support you.
Thanks & Best regards
There’s a bug I just discovered that happens both in your demo and my installation. You can easily replicate it by simply doing the following.
When you hover over the “Promotion menu”, then hover off and then hover below the space of the Promotion menu but not touch that menu, that menu still hovers back in. This is especially noticeable when you try to click to the next slider on the home page or when you scroll down and try to hover over anything in the content area.
Please fix this. I shouldn’t have to submit a helpdesk ticket for this since it’s happening in your demo. I’ve tested this with the latest version of Chrome. Don’t know about the other browsers though. Thanks!
Hello
Thank you very much for your feedback.
We will note and check it again. If there is any problem from our theme. We will update it in the new version of this theme.
Best regards
i create ticket from 29 Nov. till now without response why this support delay
this info :
Ticket #TF280289 Ticket Status: Open Department: Support Create Date: 11/29/2017 4:50 am
Hello,
Thank you very much for reply and we are so sorry for not replying you soon. We miss your ticket.
I asked our supporter check your ticket. After finish, he will reply you there.
Best regards
ok so how to change menu font color ” Home – shop – about us ” in home page main menu ?
i want css code
did you have html version ?
Hello,
Thank you very much for reply. About your question:
1. To change color of the menu, please add some code css in style.css of child-theme: .header-style3 .nav-pills > li > a { color : #codecolor; }
When a menu is activated: .header-style3 .nav-pills > li.active > a, .header-style3 .nav-pills > li.active > a:hover, .header-style3 .nav-pills > li.active > a:focus { color : #codecolor; }
2. We are so sorry that currently we do not have HTML version of this theme.
Thanks & best regards
all code is ok but this area text not appear “cart” “wishlist”
Hi there,
You can send us more info for this issue in the ticket then our supporter can check and help you.
Thanks,
hai, are this theme include maintenance mode?
Hello,
Thank you very much for interest in our theme.
Currently, Topdeal theme has supported maintenance mode. You can enable it by go to the Appearance => theme options => Maintaincece Mode => check to Enable Maintaincece Mode parameter (http://prntscr.com/hhjrxl) => then you can set up background image, content, Maintaince Date and form newsletter for this mode (http://prntscr.com/hhjsa0)
Thanks & Best regards
HI I have buy the theme, but I have not received the One click demo installation !!!!! I am really disappointed !!! I need to have it very quick ! I live in Switzerland, and have a lot of followers on facebook , If I dont have it by Monday the latest I will make a really bad marketing for of your theme !!! So please send this to me asap !
Hello,
Thank you very much for purchased Topdeal theme and we are so sorry for not replying you soon. We have just came back from the weekend.
We included one-click-demo-import plugin in our theme package. You can extract sw_topdeal_theme_vx.x.x.zip. Then go to the topdeal => topdeal\lib\plugins and check it again.
After install theme and required plugins, please go to the appearance => import demo data to import our demo data for your site.
Best regards
Hello. We shop your template. Where can i turn it off popup window ? Newsletter popup . Prestashop 1.6.1.17 Thanks
Hello,
Thank you very much for purchase this theme.
For Topdeal WordPress version, to turn of popup window, please go to the Appearance => theme options => Popup configure tab=> Then uncheck for Active Popup Subscribe param to disable Active Popup Subscribe for your site(http://prntscr.com/hbzkt6)
Best regards.
