Hi and sorry for delay! The problem is caused by the last update of Chrome 63, please check here the quick fix: https://support.undsgn.com/hc/en-us/articles/214092169-Patches-Fixes

Hi! We are sorry for the problem you have but other users are not experience this issue so we don’t have a pre-made fix for you. Since this is a big update (both VC both WP) are you sure to have cleared your browser cache? Moreover try to deactivate all extra plugins, maybe some plugins create the issue with the new version of VC etc. In case are you able to upload a screenshot of a page with the error with the Chrome Developers Tools opened?

Hi there,

Thank you for the speedy response!

Ah that’s a shame, I was hoping it would be a simple fix.

Yes please see the attached screenshot with the console opened. There are a few errors showing, but I’m afraid I don;t understand them!

Any help would be really appreciated. Please let me know if this link does not work.

Thanks

No sorry, if this is a recurring issue after the update you should see thousand of message reporting this problem here. Anyway I see you still have extra plugins, please deactivate them all and purge cache for cache plugins and browser, have you updated the Uncode Core plugin and WP to version 4.9?

Hi toshthakkar! It’s not easy to debug just in words if you have a so odd issue, anyway if you never seen the icons the problem can be a setting in the htaccess file, otherwise if this issue is random (sometimes you see and other time no) it’s up to the server (when an issue is random it’s a server issue). Anyway don’t worry, if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi hcbecker! The automatic menu color change is applied when you have an header with a different skin than the default one: https://support.undsgn.com/hc/en-us/articles/213459749-Transparent-menu-skins
If you have any needs setting up this or you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

So weird but it is suddently showing up !

Hi Noura123, sorry for delay and thank you for confirm! Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

and how to write a description over post grid like this website https://travelaway.me/ when he wrote a description MY PICS FOR YOU

Hi! If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi Hot-Shot and thank you for suggestion! If you have any requests please send from here so we have in our features request database when we evaluate features for next updates: https://support.undsgn.com/hc/en-us/articles/213714949

I went to the supplied link and have submitted the “Like/Unlike Vote functionality” suggestion in more detail. Since I have not received a reply, I am not sure if it went through.

Hi! Yes we received and it’s now in our database feature requests to be evaluated within other suggestions when we plan next update features.

Hi, here you are: https://support.undsgn.com/hc/en-us/articles/115005686945

Hi tasoskouk! How is going?
This is not a native option but you can try to paste this code (http://undsgn.d.pr/7qM6e/5ficFbe6):

.single-portfolio .row-navigation {
    position: fixed !important;
    bottom: 0px;
    z-index: 9999;
}

helloooo & thxxx,

your link https://d.pr/7qM6e/5ficFbe6 looks really fine! will check it

cheers

Hi tasoskouk and thank you for confirm!

Hi dritanleka! How the page is designed? Sorry but without knowing the actual status of the page is not easy understand the correct settings. To apply the menu color change you can follow more infos here: https://support.undsgn.com/hc/en-us/articles/213459749-Transparent-menu-skins
Basically you need to modify the header skin to apply the menu color change: https://support.undsgn.com/hc/en-us/articles/213459749-Transparent-menu-skins#&gid=1&pid=2
Anyway if this doesn’t help and you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check privately! Thank you!
https://support.undsgn.com/hc

Hi! Yes absolutely you can do this. What type of header are you using in you portfolio page? Anyway you just need to go in Page Options of this page and set the Header to be Basic or apply a Content Block Header, with these methods you can redefine the page Header. I hope this make sense and helps.
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Oh i get it now, it’s working perfectly. Thanks a lot for your quick and clear answer !

Hi Albatros_N and thank you for confirm!

Hi and thank you for confirm! It seems the problem is created by this plugin “optimize-javascript”. It’s possible you need to refresh cache for the plugin or there are possible problems after the update of WP with this plugin. If you want some suggestion for a possible good cache plugin please follow this: https://support.undsgn.com/hc/en-us/articles/115004168269

Thank you very much, you saved me!!!! thank you. Have an awesome day!

Hi Juli_Lou and thank you for confirm!

Hi marianneciara and thank you for interest!
1. Yes you can, confirmed.
2. This seem a lightbox but when you click the thumbnail it opens a new page (black page) where there is only a Slider Revolution slider (included in the theme). Yes you can create this but it’s a bit “manual”. What you ask will come in next Uncode update (open an independent gallery from just 1 thumbnail), this is just ready but we are now closing other features.
Let us know if you need more infos!

Hi there, thanks so much for your prompt reply! Approximately when you do you think the next update will happen?

Hi marianneciara, we cannot release deadlines but probably 3-4 weeks. What you search for is a gallery inside a gallery (it’s really not common feature for multi-purpose themes).

Yes it’s normal you have a fatal error, nothing is working on your server. I hope you can understand that this is not a problem of a top seller theme like Uncode: as told you have serious server issues. You can ask our team for a refund (even if you should ask your server why you have this problem) or open a ticket in our Help Center and insert complete logins (both FTP both WP).

Wow! Wait. Finally, the next one: define(‘FS_METHOD’, ‘direct’); it works! You can check it now!: https://snag.gy/pIzF7f.jpg

Now it is fine? Thanks a lot!

Yep it’s working! Now I don’t know if you can have other problems (it’s odd the problem you had), in case open a ticket so we can check privately or otherwise send as a refund request, this is not a problem!

Hi! Ok now make more sense. Yes it’s possible to create this layout, this is just an similar example (even if here there is an odd grid): https://undsgn.com/uncode/homepages/creative-event/?style=lateral
The Uncode’s countdown have this layout (different from yours): https://undsgn.com/uncode/features/counters-countdown/
What you cannot have is the icon with socials (you can create social icons but not that share any specific block only). I hope this helps.

So i can’t share the countdown in any way but i can link the block to a specific page? And for the background image under the countdown and the title is possible?

What about the portfolio style categorization for these countdowns instead? (filters: all, movie, games, tv series ecc.)

Thank you for your help!

Yes you can insert a link for any blocks and both the background image for any sections. Not properly understand what you mean about portfolio categories but if you need this design they must be columns.

Hi Flashdesigner-81! If I understand you correctly the feature is named Automatic Text, is the option you have above the main text area in the Heading Module, this option applies the page title (I don’t know if this can be used also in your scenario): https://support.undsgn.com/hc/en-us/articles/214003665#&gid=1&pid=1
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Yes, the animations use js but the data is collected via php. Basically, I know how to make a template for the whole page, just not how to intersect the building blocks to put php in or between them! I’d like to pupulate progress bars and also use some ajax functionality. Thnx for taking your time to answer!

You can add “uncode/vc_templates/uncode_block.php” to your child and try to modify to your needs.

Ah, so I can use uncode blocks as I use template files (sort of)? Amazeballs, that might be the route to take. That or shortcodes, I’m thinking.

Thank you for confirm! By the moment remind to not use the Text mode or switch with Visual, anyway I’m pretty sure they know about this minor issue.

Two tests to isolate the issues for Uncode Theme :

1 – I try to disable text editor and use only Visual Composer as default.

2 – I re-activate the text editor and remove all p manualy and save.

• Test 1 : When I edit the content and save, the p tags is added automaticaly.
• Test 2 : When switch editor and save, no p is added but if I edit the content with Visual Composer, p is added automaticaly.

• The p or br tags are added automaticaly when we change the content with Visual Composer.

Thank you.

Yes exactly and it only happen when you are in Text editor mode. Waiting for the official WPBackery reply, it seems a possible issue with the new version of the composer.

Hi molaunfleje! Ok make sense, please navigate to Theme Options > Menu > Animation > Sticky mobile menu (please note that this feature is available only in recent versions of Uncode).

Hi,

Thank you very much, it has helped me a lot!

Regards!

Hi molaunfleje and thank you for confirm!