19076 comments found.
Hello, can I use my license on a domain, and after I finish the construction of website, migrate the content to another domain? Because I will need to use the license to build the website, and after I transfer the content, I will need the license on the new domain.. THanks
Hi,
yes, you can do this. But before transfer and registering license on a new domain, you need to de-register the old one.
Best regards,
Muffin Group team
Ok, so I register in my temporary domain, build the site and then when I migrate, I deactivate the license on the temporary site, do the migration and then reactive the license? Thanks!
Yes, this is all you need to do exactly.
Hello! 
Is it possible to add a tagline under the logo? I am using the text-based logo, and would like to display a small text underneath the logo.
Hi,
sorry but we do not have such possibility included into theme.
Best regards,
Muffin Group team
I’m trying to download the sliders to import but i only get a couple of them. I do not receive the entire sliders, just demo-5
Trying to get SEO2
Hi,
from BeTheme version 20, all sliders comes with pre-built websites what means that you can easily import them from BeTheme > Pre-built websites section. More details about this process, you can find in the documentation.
Best regards,
Muffin Group team
I haven’t downloaded the new version of BeTheme, where can I get the sliders? Could you email them to me?
To get new sliders, you need to update theme to its latest version because this is the only way to get all sliders.
Hello, do you have an Autoplay, Autoplay Speed, Infinite Loop etc. in your Client Slider: http://themes.muffingroup.com/be/theme/shortcodes/loops/#clients ? And if not, how can we do it? Thanks in advance.
Hi,
we have Autoplay option and you can set its speed to your needs. However, we do not have infinite loop.
Best regards,
Muffin Group team
Ok thank for your answer. So how can I apply this parameters?
So far, you didn’t bought any license so if you will buy one, we will tell you where this could be done.
I am asking for my client that already bought
It’s ok I found it…but now I need to know how can we remove the arrow of the slider please?
Please get the access to your client’s account that he used to buy the license then or use support forum instead.
Hello, just a question before to buy: On theme Congress http://themes.muffingroup.com/be/congress/ is it possible to have a more conventional menu ? (classic horizontal menu on top)
Hey,
yes, you can set any header type you want.
Best regards,
Muffin Group team
can I please get an email address where I can send the screen grab, with my problem… ?
Hi,
to send us private message, please use the contact form which is on the right side at https://themeforest.net/user/muffingroup#contact
Best regards,
Muffin Group team
Hi Muffin Group – I’ve been following this thread and have been able to remove the author and categories from my portfolio, but the date is still there…
I’ve used…
.single-portfolio .post-meta { display: none; } .single-photo-wrapper .share_wrapper { display: none; } .post-meta .author-date { display: none !important; }
But no luck yet
This is the site, but it is ‘under construction’ at the moment: https://monasteryfunctions.com.au/rooms/bede/
Hi,
if your site is still under construction, please sed us access to your WP dashboard privately so we can log-in and take a closer look on it.
Best regards,
Muffin Group team
Private message sent with login details. You can email me at <kade@alphastate.com.au> if needed. Thanks in advance
Ok, thanks. We will reply as soon as possible.
This theme is great! I just wish for the blogs the author of the content could have links to their social profiles in the bio section and maybe even included in the layout of the authors page.. If that were fixed in the future this would be the theme I use for everything
Hi,
thanks for your suggestion, we will consider it while future updates of course.
Best regards,
Muffin Group team
Really Love all of the demos website. BeTheme is a great Responsive Multi-Purpose WordPress Theme.
Thanks 
Not sure why but I can’t even install a prebuilt website… getting this error everytime… “WordPress filesystem error.”
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello there. I, like many others, am getting the “The package could not be installed. The package contains no files.” error when I try to update plugins. From what I gather, this is most likely happening because my purchase code was registered on a different domain without being de-registered, right? I currently have no websites at all with Betheme installed, but I’m still getting this error. My support is expired so I can’t use the forum, I know, so really all I would like is for you to be straightforward with me about the cause of this error. Am I correct in thinking it’s related to the purchase code, or could there be another issue? Because I’ve tried everything I can think of. Thank you!
Hi,
if you have any issues with registration/de-registration, please send us always private request thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact
Best regards,
Muffin Group team
One more question. I have already a site – and if I use one of the presets – will it wipe all my content?
Hi,
pre-built demos does not wipe current content, just overwrites existing settings/options.
Best regards,
Muffin Group team
I am going to buy this – is it possible to set my page in under construction while I update and make the design ready? And also, can I use one of the preset the set up and make changes to it?
Hi,
1. Yes, you can switch to “Maintenance mode” anytime you want.
2. You can import any pre-built website you want and make changes to it of course.
Best regards,
Muffin Group team
1 License per Site ??? When did that happen ? I have several other themes like avada , etc , they don’t have this problem ! did you just changed you license !? I have installed betheme on 1 site so far when I want to Install on another domain it tells me to delete the other one !?
Hi,
in reference to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
Hello. Is it possible to make the icons link? [icon type=”icon-linkedin-circled”].
Hi,
sure, you can. Just wrap above shortcode into link html tag, like:
<a href="#">[icon type="icon-linkedin-circled"]</a>
Best regards,
Muffin Group team
How or where can I change how the Search page displays? I just want it to look like the category pages which is using Classic Layout. Can’t find it anywhere and couldn’t find an answer in the forum.
Hi,
to customize search page, you need to modify search.php file.
Best regards,
Muffin Group team
Hello
Why didnt update WP Bakery 5.4.5?!
Hi,
5.4.5 version of VC is available and can be easily updated from BeTheme > Install Plugins section.
Best regards,
Muffin Group team
Is it possible to show no favicon at all?
Hi,
Yes, it is possible. Just upload empty .ico file under BeTheme Options > Global > General section.
Best regards,
Muffin Group team
I have tried adding a few, but it is visible because they are white. Do you have a proper blank favicon we can use or download?
Just make a 1px size image that is transparent and it won’t be visible.
Hi; Is safe to update to the latest version from version 13.7?
Thanks for the help!
Hi,
yes, you can update theme to it’s latest version of course.
Best regards,
Muffin Group team
Hello ! I have a question, and I hope you tell me it’s possible. I would need to create a “second” “disappeared” menu, showing linkable images, similar to your “DEMO PANEL” menu – https://ibb.co/jXTZRm -
Hi,
we are sorry but we do not have good news unfortunately. This section is only for demo purposes and it is not included into theme.
Best regards,
Muffin Group team
Sin! I would like to be able to get it. Paying. . would you give me the solution?
We do not offer any customization services because we are too busy with current work but if you will send us private request about that thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact we will give you contact to the guy who is very good with BeTheme customisations and for sure will be able to do this for you.
