26991 comments found.
Hello, I have the 7.8 version and I want to upgrade to the 8.5, but I do not want to lose my custom settings. If I buy your installment fee for 50 USD can you guarentee you won’t lose anything from my original site when doing the update?
Thank you
Hello,
The content will not be lost when updating. Only custom modifications made to the theme files will be lost. The theme panel settings as well as the content on your site will remain intact. There are measures to be taken though just in case. We always recommend making a full backup of your site before any major update.
Thank you! Bogdan B
I do not understand why there are two h1 on this page. the second one I want to use – https://cepkolik.com/telefon-karsilastirma/ (i create with shortcut)
Hello,
There is only one h1 tag on that page. There is only the opening and closing tag for the one h1 tag: https://www.screencast.com/t/HM9vJL2nGrY
Thank you! Bgdan B
Hey guys, absolutely love this theme!
Just wondering if it is possible to change the post date from “Published date” to “last updated date”?
That would be awesome!
Hope to hear from you soon.
Hello,
Sorry but our theme does not have an updated date functionality. It can be done however by using this solution: https://forum.tagdiv.com/topic/post-last-updated/
Thank you! Bogdan B
Hello, how can I make view count from 10500 to 10.5k?
Hello,
The view count for each post in particular can be changed from the post view field like so: https://www.screencast.com/t/iSZRW9W4Uiyn
Thank you! Bogdan B
I will make a new special page with a shortcut. I want to use the counter codes of the theme (i think WP-PostViews). Which codes do I need to use.?
Hello ahmetekinler,
Unfortunately, the theme has not been tested with this kind of plugins and we cannot say for sure if it will work or not with our product, sorry! Notice that our theme does not use any such a plugin for post view counts. This functionality it’s made through the code and if you want to use this functionality you should implement it yourself which is not a simple task. Also, if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry! Usually, we recommend the developers from studio.envato.com.
Thanks for your understanding!
Catalin L.
Hello,
Make sure that all of your required plugins have been updated, check the system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ If you are using some untested plugins, you should remove all of these and leave just to active only the plugins that come bundled with the theme core files. Purge all CDN files if you are using a Cloudflare system and check the results.
Thanks for the message!
Catalin L.
We get this “Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!” error message when we editing a page with tagDiv Composer.When we changing the page slug at that time error is not appearing on tagDiv composer. What is this issue ?? How to solve that issue??We using NewspaperVersion: 8.5.1 theme.After the latest updation of theme we get these type of error.
Hello WPHeroHQ,
We know of 3 possible causes for this issue.
1) The wp super cache setting to the cache page. Please only use these settings in wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/ If you use any other cache plugin, make sure you do not cache pages for known users or for logged in users depending on the plugin setting.
2) Do not use this setting in SEO by Yoast: https://www.screencast.com/t/n8Cc35EofLh
3) Editing a page that was previously built with another page builder. You need to edit the page with the builder it was initially created with. Do not edit a page with tag div composer if it was not originally built with it. If you created your page in visual composer and then switched to our own page builder, you will have to re-create that page
Thanks!
Catalin L.
1.We dint used wp super cache plugin in our site.we using Autoptimize plugin in our site. 2.we disabled the yoast seo Plugin. 3.Editing pages are build by only tag div composer.we dint used any other page builder in our site.We have faced this error after updating the theme into latest version.And also after the latest updation There are some features in 8.5 mentioned that don’t seem to be available. Like the Team Member element in tag div and the option to make wider columns.
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thank you! Bogdan B
Hi, when i try to change codes from panel, it doesnt work, here is screen http://prntscr.com/i16ls8 it stay like that and nothing happen
Hello valiente123,
Please check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, you PHP memory has exhausted and that’s why you cannot save anything.
Thanks for the message!
Catalin L.
I add define( ‘WP_MEMORY_LIMIT’, ‘64M’ ); that code wp-config but it doesnt work, pls help still cant change nothing
hosting company said “u have 2048 and they got ss” and i change ( ‘WP_MEMORY_LIMIT’, ‘64M’ ); still like that http://prntscr.com/i16ls8
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thank you! Bogdan B
hello i have a serious issue where some of the posts randomly appear like you are in the mobile although i am in desktop, this is fruhstrating as i cannot find what is wrong. thank you please note that i have created also a post in the forum.tagdiv.com but i have not received a reply
Hello AxKounenakiKounelakiKsyloPouThaToFas,
Please notice that we treat the forum topics in the order of their coming and we are sorry if sometimes the delay is higher, sorry! If the problem persists, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. please provide there more details about your problem for a better understanding.
Thanks for your understanding!
Catalin L.
I cannot upload the theme, giving me a fail notice
Hello Bjams2018,
Please ensure that you have followed all the steps in order to update your theme. Our recommended way for theme installing is FTP because this is the surest method in this case, accordingly with this documentation from here -> https://forum.tagdiv.com/install-via-ftp/
Hope this helps!
Thanks for the message!
Catalin L.
Hey guys – sorry to post here but I’m really struggling getting Privy to show up. I tried inserting the base code into the header.php file but still no luck. Can you check the screenshot here and make sure I’m not making a silly mistake please? https://imgur.com/seoVxrV
Hello lukenielson207,
Unfortunately, please keep in mind that plugin has not been tested with our theme and also, we cannot say for sure if it will work or not with the theme, sorry! Being an untested plugin, notice that we do not make any test in this case and we cannot point you in the right direction, sorry! Notice that the header.php core file is here -> https://www.screencast.com/t/WCBegu93Vhi Notice that we cannot provide support for untested plugins!
Thanks for the message!
Catalin L.
nice theme
Hello djmadmike,
Thanks for your appreciations!
Thanks for the message!
Catalin L.
Hi,
I wish to create a news website.
Can you guide me in my choice?
What I conclude between newsmag and newspaper is that newspaper has many more choices in terms of modification and a simpler adaptation on smartphone. So I have a hard time making a choice because I only see the positive on newspaper.
What do you recommend for me ?
Hello MaximEvr,
First of all, I will thank you for your interests in our theme! Please keep in mind that both of our themes is fitted on news niche and therefore it’s your choice. For more information about our themes, please check this useful guide from here -> http://tagdiv.com/newspaper-vs-newsmag-how-to-choose-the-perfect-wordpress-theme-for-your-project/
Thanks for the message!
Catalin L.
Hello.
just one question. How can I edit the text format on post template’s (numbers 12 & 13 style)? Is this possible?
Thanx
Hello mcuranta,
Please notice that each post template can be edited from Post Editor from here -> https://www.screencast.com/t/jLLydC8YWmdw If is not what you mean, please provide more details so I will be able to provide a more accurate response.
Hope this helps!
Thanks for the message!
Catalin L.
Inside Theme fonts menu, is it possible to configure “post content” fonts. There is a field that permits configure font types for subtitle post style, depending on the post template that you are using, but only it’s possible to configure for post templates from 1 to 11 style and not for 12 or 13 template style.
Hello mcuranta,
You should try using a custom CSS code if you want to change the subtitle font size for that post template.
Check the code below ->
.td-post-template-12 .td-post-sub-title{ font-size:29px!important; }
Thanks. Catalin L.
coukd you implement it inside the theme panel as the rest of categories?
Hello,
You can add the code in the theme panel under custom code.
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Good morning. I’m newspaper template user. I use de Mega Menu functionality, but in the scroll bar that appears when mega menu is displayed, it only shows a list of 30 categories. Is it posible to increase this?
Hello mcuranta,
The limit is set by default to 30 subcategories in the mega menu. There is no setting to increase this but you can change the number here http://screencast.com/t/dO2h0s4J and add the one you want.
Thank you for the message!
Catalin L.
Thank you!
Hello there i want to disable mobile menu how can i do that
Hello bhushkt,
If you want to disable the mobile menu icon from Mobile Mode, you should use a bit of CSS code to do this. Use the code below and place it in Theme panel -> Custom CSS area.
The code is ->
.td-icon-mobile{ display:none!important; }
Thanks for the message!
Catalin L.
Can i enable it again
and if yes how?
Hello bhushkt ,
If you want to enable again your mobile menu, you should simply remove that code from Custom CSS area.
Thanks for the message!
Catalin L.
Check out what our customers feel about Newspaper 8!
Hi guys – something happened and I can’t find how to change the color of the Title on all the Big Grids…As you can see in the screenshot – the color is really dark and I want to change that to white, but I can’t find the place to change it…Can you please advise?!
Here’s the screenshot:
http://www.screencast.com/t/lV6iCOm9NvVThanks!
Hello,
The big grid title can only be changed with css. Please remove any css code you added in your custom css box or on the page itself. If you still have trouble with the title, please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
Hi When i put pagination next and prev ajax my blocks titles are cut how i can fix that www.sonoradiario.com
Hello,
I just tested this on my end but could not recreate the issue. Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thank you! Bogdan B
Hi,
How do I remove the link it shows from a featured image on my blog post?
It shows where the image is located and the hand to open the picture appears, As it is a featured image to show in the blog post, no need to click and loop itself on your blog post…
I couldn’t find any documentation on this, nor did I find a function to turn the link of.
Can you please help me out?
Thank you. 
Hello,
Please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ and provide more specific details to where the image is placed. Is it on a page? Is it on an article? The featured image implementation is different for posts/pages/categories. It highly depends on the place you want it removed from.
Thank you! Bogdan B
