26936 comments found.
Pre-buy Question: Does this theme have an option for front-end article submission so that if i am running a blog, people who have submitted their articles have control over their own content.
Hello,
Sorry but our theme does not have a front end article submission form.There are plugins that can do this but unfortunately I cannot provide a recommendation to use with our theme as we have not tested any front end submission plugins.
Thank you! Bogdan B
Thank you Bogdan for being transparent. Do you offer customization services for the theme in case I need front-end submission?
Hello,
Sorry but unfortunately we do not have a customization department so we cannot offer any customization services.
Thank you! Bogdan B
Okay.
Hello, why are the social icons in blog posts showing up as collapsed under a ”+” icon and must be pressed to expand by default??
Hello,
This was a design choice created by our developers. Only a few icons will show up at first load and the rest will be hidden under the + sign as there are lots of social icons you can activate now and they will fill the content rapidly if you activate them all. There had to be a way to contain them. We will look into an option to remove the + sign for future updates if this request becomes more popular though.
Thank you for your understanding. Bogdan B
Hello. I recently purchased it and i am faceing issues with the responsive menu in the mobile version. It simply doesn’t work when I press it. Any advice or piece of documentation? Thanks! http://criptopasion.com
Well nothing to say, I could fix it. It was all a misunderstanding. I have to strongly congratulate you for such a great template!
Thank you for your appreciation! If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
When mobile theme plugin is active, the menu on mobile phone does not work. I need help to fix this ASAP
my site is independent.ng
Hello,
This is most likely a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
We are looking to use your theme with a population of 10,000+ users(registered authors) and want to be able to use primary category to drive a hierarchy of categorization.
Are you able to create category feeds from Primary Category? I would like to have 3 separate feeds on a page that each pulls content from the primary category while being able to retain additional “secondary” categories for filtering, search and category pages. This should also prevent any content from being duplicated in any category based feeds.
Hello,
Thank you for your interest in our theme but unfortunately the theme does not handle feeds. They are handled by WordPress and plugins but we do not have a tested and recommended feed plugin to recommend. Sorry for the inconvenience.
Bogdan B
it is possible to activate AJAX footer Loader?
Hello,
Sorry but our theme does not have this option available.
Thank you! Bogdan B
Could you please tell me where the book club images were purchased from? I would like to see if they have more photos available. Thank you.
Hello,
We buy the images from stock photography sites. The main one being https://www.shutterstock.com/
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Hello,
That login form does not come from the theme. it is not of our design. It is most likely due to plugins. Please disable all plugins except the page builder and clear all cache afterwards. Then test again.
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Hi. Which membership plugin is compatible with this theme? Would you please suggest one or two?
Hello esliran,
This is our tested plugins with our theme -> https://www.screencast.com/t/rewe3ihIkc
Thanks! Catalin L.
single image on visual composer is problem—> wrong size, can’t open prettyphoto
Hello lienkhuong,
This problem happens due if you are using both page builder in simultaneously mode, right? Please disable the TD Composer if you want that all of the Visual Composer features to work as expected.
Thanks for your understanding! Catalin L.
I disable the TD Composer so size image is ok but still can’t open prettyphoto
only prettyphoto error on detail post
Hello,
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thank you! Bogdan B
Is this fully compatible with Elementor?
Hello MisterChew ,
Unfortunately, the theme is not compatible with Elementor, sorry! Our them has own page builder which is named TD Composer which is more powerful and which allows you to add more kind of new features. Please check the documentation from here -> https://forum.tagdiv.com/tagdiv-composer-tutorial/
Thanks for the message!
Catalin L.
Hi, i found ur answer from ads custom size changed, http://www.screencast.com/t/LEKWV8ApI8wD that screen u send but icant find that options, i want to change some size, but i cant
Hello valiente123,
You should edit the following core file from here -> https://www.screencast.com/t/DzJ3JAEDnqG
Thanks! Catalin L.
Hello, I found an error 500 in the url of the directory where the template is located ( https://videnciastral.com/wp-content/themes/Newspaper/ ) . The hosting provider tells me that the problem lies in the index.php. Can you help me??. Thank you very much
AH01071: Got error ‘PHP message: PHP Fatal error: Call to undefined function get_header () in /var/www/vhosts/videnciastral.com/httpdocs/wp-content/themes/Newspaper/index.php on line 6 \ n’
Hello Hugo_R,
First of all, I suggest you make a new clean install from scratch to another sub-domain for testing via FTP way, clear all the caches and check the results. Also, if the problem is still there, you should check the following topic from here -> https://ardamis.com/2011/06/02/fix-for-php-fatal-error-get_header-in-wordpress/ https://www.lifewire.com/500-internal-server-error-explained-2622938 https://forum.tagdiv.com/topic/site-not-reachable/ because all of these might be more useful for resolving this problem.
Thanks for your understanding!
Catalin L.
Hello Catalin,
I do not have any pluging of cache, but I have installed one to clean cache and error 500 is still in the url (https://videnciastral.com/wp-content/themes/Newspaper/).
I currently have Newspaper V 8.2 installed. If I update to the version Newspaper V 8.6 can be solved?
Thanks!!
Currently the Newspaper template is working with the Visual Composer plugin and tagDiv Composer plugin is disabled
Hello Hugo_R,
Please keep in mind that always your software has to be updated if you want to achieve good results. Update the theme and check the results. If the problem will persist, you should send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate your setup page. Also, do not forget to make a full backup to your database before updating your theme via FTP way.
Thanks for the message!
Catalin L.
Hello Catalin, with the update to v8.6 the error 500 continues (url: https://demo.videnciastral.com/wp-content/themes/Newspaper/) follow. I have performed the tests in a test environment. How can we solve it?
Hello Hugo_R,
Please keep in mind that the reasons for appearing this error might be diverse. For more information about this regard, please check the following documentation from here -> https://www.lifewire.com/500-internal-server-error-explained-2622938
Thanks for your understanding! Catalin L.
why there’s no “back to top” button on mobile view? is there an option to add it?
i saw on the demo and compare it, i love this theme and will purchase it
Hello andrypein,
Fist of all, I will thank you for your interests in our theme. If you want to enable the “back to top” button for mobile devices, you should use the code below and place it in Theme panel -> Custom CSS area.
The code is ->
@media (max-width: 767px){ .td-scroll-up { display: block; } }
Thanks for your understanding! Catalin L.
how do I dispute this i accidentally added tis in cart?
Hello michaelmorena,
Please request a full refund here -> https://themeforest.net/refund_requests/new Do not forget to mention the real reason for this refund.
Thanks for your understanding! Catalin L.
Hello,
Sorry but the featured video only accepts the networks mentioned in post edit section here: https://www.screencast.com/t/KY8W6HccMy If you want to embed a video from another newtwork, you will have to embed it into the post content using the tiny mce editor.
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Hi. Is it possible to create one menu for computers and one different menu for smatphones/tablets? Thank you
Hello,
Yes, it is possible if you use the tagdiv mobile theme plugin. Please read this guide for more information: https://forum.tagdiv.com/the-mobile-theme/
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Hi. Perfect theme. I have one questions. I need big logo in center like these demo – http://joxi.ru/ZrJqpli1B1P8Aj.png and dark bacground like thise demo – http://joxi.ru/5mdWQJFvzvzLr1.png . I import demo CRAFT IDEAS, and i have big logo in center, it is fine. And how make black bacground like (BLACK VERSION demo)? I try in control panel, but cant. Different demo have different styles?
Hello,
Yes, indeed, each demo has it’s own separate style. Only the black version can provide the dark background so it is recommended to start with the black demo if you need the black background and then make the adjustments to the logo rather than the alternative as adjusting all of the content to make it black is far more complex. Install the black demo and then choose a header style that can show the full logo like header style 10 for example and simply add a background color around your logo from the theme panel colors section.
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Thanks, I do. A have some question, ask Jan 24, 2018 at 2:30 pm – https://forum.tagdiv.com/topic/modify-main-page-td-composer/#post-213146 but no answer (
Hi,
We try our best to reply as soon as possible, in the allocated support hours. Please try to provide all the questions and details in a single post, multiple replies by you in a forum topic will only delay the answer on our part. We answer from oldest to newest.
Check the forum post you have created, there is a reply. We will continue the discussion there.
Thank you! Simion C.
Hi! I just had a few of questions about the homepage:
1. I downloaded the Travel Blog Demo. Is there any way to get rid of the white bar/space between the menu/logo and the revolution slider? Basically between the header and the first row…
2. Is there a to put the name of the site, in big letters, in that space (between the logo and menu and the slider)? I tried using styles 9, 10, and 11 with the title field completed, but it didn’t make a difference…
3. How do I get parallax scrolling between the slides? I checked the box in the row settings, but it seems to be not doing anything…
4. Is there any way to do a one-click scrolling from one row to another? I mean, the user would either swipe up/down on the mobile device or press the down arrow key on the keyboard once, and the screen would scroll in one smooth motion to the next row? Like what a lot of homepages that are structured like one page sites have…
Thanks so much in advance!
Hello,
1) You can use this css code to reduce the top padding on the homepage:
.home .td-main-page-wrap{
padding-top:0;
}
2) Sorry but I do not understand properly what you are trying to achieve.
3) Hello, In order for the parralax to work on rows you have to use a row background. It will not work on other types of image implementation.
4) Sorry but our theme does not have any such features. You can maybe find a plugin that can provide the needed functionality.
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Thanks so much for the quick reply!
1. Thank you, where would I put this?
2. I meant right where that padding is, that we removed in #1 using the css code, right underneath the menu where you put the full logo, I want to put the title of my blog in big letters. It said that it would do that with style 9, 10, or 11, because it has like a text logo field, but it doesn’t show, and just show my logo image…I’d want to show my logo and my blog name in big letters…how could I achieve this?
3. How do I use a row background?
4. That’s okay-i you have any suggestions of plugins that might work?
Thanks so much, I really really appreciate it!
Noozhat
Hello hautenooz,
1)The custom CSS code should have to be added to Theme panel -: Custom CSS area. 2)I guess that you want to use the text logo and text logo tagline, right? First of all, you should remove your logo image and add your text logo site in these fields from here -> https://www.screencast.com/t/UBSaX7bXdx 3)If you want to use such a row background you should create it from TD COmposer like this -> https://www.screencast.com/t/iFSwdYRjOg This is a simple ROW element to which I added a normal image as background. 4)Unfortunately, we cannot make any recommendation in this case because we have not tested any kind of plugin, sorry!
Thanks for your understanding!
Catalin L.
Thank you!
Hi, I tried the CSS code, but it didn’t change anything
Please help! Thanks in advance,
Noozhat
Hello,
Please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B