19076 comments found.
Hello. For the one click installs/demo imports, are the stock images included? Thanks!
Hi,
the images/media you see on pre-built websites works on different licenses so it depends which images you want to use on your site exactly. Some of them operate under a free license, some we made ourselves but for some, we bought licenses. So basically, if you want to use these last images legally, you need to buy their licenses as well.
Best regards,
Muffin Group team
Hi, I chose a transparent header and this is great, but how to change high of sticky header ? I would like to have the logo in the same size as in the header but I have to enlarge the top and bottom margins in sticky header, so that the logo does not touch the edges of sticky header.
Hi,
please send us link to page where you would like do this so we can take a closer look first.
Best regards,
Muffin Group team
Hi, page with robotics theme is currently in maintenance mode, but i can show you what I mean http://tinyurl.com/y76ujtbh
We know what you mean but we need link to page so we can provide best possible solution. Let us know when it would be online so we can help you. Please notice that you can also send us private message thru the form on profile’s page.
Hi; with the new version 20.8.3 i have many problemes. I can’t save any changes on theme options. Version 20.8.2 works great.
Hey,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
I bought betheme with another account but I do not remember the mail and I can not access to download update. if you want I can provide you with the purchase code or the user of envato
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, please send us all necessary details thru the contact form which is on the right at https://themeforest.net/user/muffingroup#contact
Best regards,
Muffin Group team
I spent so far two hours trying to integrate UberMenu and make it go full width but without success. I’ve read previous comments from people asking if UberMenu is supported and on all of them you answered that you haven’t tested.
I want to ask you how is it possible that after several years and 95 609 sales of your theme you still haven’t tested UberMenu (which is by far the most popular menu plugin).
Is UberMenu working with Betheme? Yes or no?
Thank you
Hi,
we are sorry to hear that but we did not tested it as most of our customers, simply don’t need this plugin. Also, this plugin is not and never was on our compatibility list so we do not understand your indignation. We can tell you only that we have few customers who use this plugin successfully and as far as we knows, it works fine with the BeTheme.
Best regards,
Muffin Group team
Hello, never ask for support before that. i am having issue while installing theme for test. it asking me to put purchase code, i put codes, now its sshowing error
Purchase code already used. Please deregister purchase code and remove theme folder on: test[.]behance[.]in
but there is no betheme folder, its already removed month ago. please help.
Hi,
if you have any issues with registration/de-registration, please send us always private request thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact
Best regards,
Muffin Group team
marina demo is not include ?
Hi,
any demo you see on the BeSplash is included into theme package.
Best regards,
Muffin Group team
Hi
I have a different problem with hover images. I have i page which name is “References”. I used most of references for my companies but just showing 30 hover images.
Page is here : https://goo.gl/qDpGJ6If i add more hover box they not showing. ,Please help me
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look on it. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, Thanks for your help. I send them
Thanks.
Hi Dear,
Do you have any informatin about this problem?
Please check your inbox because we sent you more details 6 days ago.
Please do not paste any screenshots of your server configuration because it’s public section. Instead, please reply on our message privately.
Do you have any plans for allowing me to buy a yearly license to use the theme on any number of domains?
Hi,
in reference to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
Hey Muffin! Need a little help with the Modern Menu. Per this link https://www.screencast.com/t/tbAWSGjV, I want to do the following:
1. Add padding above and below Modern Menu 2. Want to change color of the Modern Menu 3. Want to change color of the header background
Can you provide some CSS to accomplish this?
As always, thank you!
Hi,
please send us link to page where you would like to do this first so we can provide best possible solution.
Best regards,
Muffin Group team
Theme is not working with any of AMP plugin… can anyone suggest any plugin working properly??
Hi,
we are sorry to hear that but we did never tested any similar plugin so we can not recommend anything.
Best regards,
Muffin Group team
Hi,
we are sorry but we do not have such icon included for the video post format unfortunately.
Best regards,
Muffin Group team
Hi! Looking to purchase this theme and wanted to check that we can add additional plugins to the theme without issue? We’d like to add the Twitch video player. In addition, can we add extra social icons (Twitch)?
Hi,
we did never tested the plugins you have mentioned so we don’t know if those will be compatible with the BeTheme.
Best regards,
Muffin Group team
Hi,
Help with settings! I have on different computers with different screen resolution. The content of the website is displayed differently.
On a computer with a screen resolution of 1920-1080, the header (arrow in the screenshot) is displayed in two lines https://yadi.sk/i/WjFs_7d03RsC88 On a laptop with a screen resolution of 1366-768 row three https://yadi.sk/i/iGZrhNy53RsCBnCan I configure in such a way that on each device, with different screen resolution the display of the site content was the same.
In other words if the screen resolution is less, and the content of the website on a Pro rata basis (text, pictures).
Thanks for the help!
Hi,
if you want to display the title in 2 lines instead of 3 on smaller devices, you need to use custom css with right @media query to decrease font size on those devices that have lower resolution.
Best regards,
Muffin Group team
Thanks friends
You are welcome! 
Hi,
Thank you for the previous answer. I am not a great specialist in website development. Tried to figure out with the information you gave me, but still can not fully understand. Maybe you have a video instruction on YouTube on how to cope with my task.
I will be very grateful
Please send us link to page where you would like to do this first so we can take a closer look.
Hi,
http://builder18.ru/ – Here is pleaseTell me but in theme options I can change the font from pixels to percent?
Ok, so to make this title smaller on mobile devices, you need to use the following css:
@media only screen and (max-width: 767px) {
h2 {
font-size: 20px;
line-height: 26px;
}
}
Regarding your new question, it is not possible to change font size from pixels to percent.
Please tell me where I need to install this code?
All you need to do is copy above css and paste into BeTheme Options > Custom CSS & JS > Custom CSS section.
A thousand times thank you!
You are welcome!
Hello, where do I change the font color in the Sticky Menu to black?
Greetings Daniel
Hi Daniel,
please send us link to your page where you would like to change its color so we can provide you best possible solution.
Best regards,
Muffin Group team
So there is no way to quickly and easily set in the menu?
Yes, we have color options for the menu but you want individual color for sticky header only and this could be achieved with custom css only.
OK thanks for the answer. But if there is the possibility to set the Sticky menu in the settings in black and white, then it would be logical to create a color selection for the font for the black or white background, right? Please send me the CSS code for the color change of the font in the Sticky Menu. And please check whether the proposed by me setting would not make sense.
Greetings Daniel
Yes, you are right but we can not add option for every possible item/place/shortcode because more options means greater load while saving and we can’t do this as many hosting services of our customers, are really poor and won’t handle constantly growing options. That’s why we have to select them.
So, if you want custom css, please provide link to page where you would like to do this.
The Link is: Daniel-Schoenemann.de Please write me where you entered this change.
Greetings Daniel
Ok, so to change color of menu items when header is sticky, please use:
.header-transparent #Top_bar.is-sticky .menu_wrapper .menu > li:not(.current-menu-item) > a { color: #000; }
Hi I have made a page and then I see that almost all of the content should be part of another page. can i cut and past amoung pages? or do I have to redo it all one more time?
pomeranianklubben.no Can I get a bigger Logo….
Hi,
we do not have possibility to copy/paste individual part of content so if you want to have this content back, you need to do the import once again.
Regarding your 2nd question, you can set logo size under BeTheme Options > Global > Logo section.
Best regards,
Muffin Group team
Hi,
Where can I get an archive of the slider-revolution-demo to the theme «GSM SERVICE»?
Thanks, I already figured out!
Hi,
thanks for the info that you have found the answer yourself 
Best regards,
Muffin Group team
Hello, we’re a media agency looking to purchase this theme to create multiple Wordpress sites for clients. Will we need to also purchase Visual Composer Page Builder more than once after we purchase this theme?
Meaning, do we only pay $59 once and get access to the premium BE theme + Premium version of Visual Composer? Or do we need to pay per website that we build?
Thanks,
Steve
Hi Steve,
in reference to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
Hello. Do you have any back end demo? How I can try your theme?
Hi,
we are sorry but we do not have any back end demo.
Best regards,
Muffin Group team
Hi there. Just purchased the theme.
In all demos you provide that use the big header at the top (which is the main key visual element on these pages) the header is not responsive, just scaling down.
I guess you already know that but to be honest, even though this was visible before, I thought it was a bug. Because this is not up to date if the header just isn’t responsive (so just scaling down) – the buttons become very small, not clickable – absolutely not great at all.
That has to be something you are hearing a lot or am I missing an option here? Don’t want to be rude, so please excuse if this questions gets asked a lot and is already answered. I mean, it’s one of the main elements on the page – how can that not be optimized for mobile. Hope the answer is not “the slider we are using is not providing that”...
Cheers, Maximilian.
Hi Maximilian,
we are not sure what you mean exactly because you did not provided any example but if you mean header background image, it can not be responsive because css backgrounds are not responsive. But if you mean something else, please give us more details.
Best regards,
Muffin Group team
Hey guys. Thanks for the fast reply. I mean the header images, for example:
Here is the desktop view: https://cl.ly/0f3P3w3S1F2h Here is the mobile view: https://cl.ly/0a2M3j3K0t1y
This has nothing to do with a Responsive Design, it is definitely not usable on a mobile device. And it is the main and first thing you see on the website, so I am really not sure how you could leave it implemented like that. If the slider plugin you are using is just not capable of doing that better or it was to much work you should, in my optinion, provide other solutions then to just leave it like that. I don’t think this is good.
Best, Maximilian
Thanks for more details, now we can see what you mean. However, we were confused as we didn’t knew what you meant exactly as what you presented is Slider Revolution and the padding you mean between the slider and 1st section should affect only desktop version. So, this is our mistake and we will change it with next theme update.
If you want to remove this padding right now, please set individual class name for this section and then according to this class, under BeTheme Options > Custom CSS & JS > Custom CSS section, write below css:
@media only screen and (max-width: 767px) {
.your-class-name.section {
padding-top: 0;
}
}
