1463 comments found.
So we did not understand why do you advertise new mobile version for magento 1 and 2 while you did not include it in the Magento 1 package at all. So actually the latest updates do not apply for Magento 1 but 2 only. That is misleading the buyers.
Hi sir,
Thank you for your comment. We will update description to avoid misleading customers.
Best Regards!
Does this mean 1.9 users won’t receive the mobile update?
It is true , sir!
Mobile-specific layout is available for Magento 2 only.
Thanks!
Didn’t show added youtube video for product in frontend, it was shown preview image only. kindly explain.
Hi sir,
It seems that your support was expired. Please extend your support to get help from us http://bit.ly/extend-support . After extending successfully, please create the ticket via this submission link: https://www.magentech.com/support/tickets . Our developers will help you!
Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!
Thank you so much!
Two new modules are advertised – Social Login and Recently Viewed Products module which are not found after the updated. Also the new mobile theme is advertised while we found no change after update.
Hi sir,
Have you downloaded the latest package 4.2.0? 
Thanks!
Yes exactly, here is copy from inside the admin area:
Product Information
Author : Magen Tech
Version : 4.2.0
....
Neither the Social login module appeared nor the new Mobile design.
magentech Any comments how to process?
Hi.
Now we are on The Biggest National Holiday, so our test and code team are off. We will come back soon to check until Feb 21st.
Thanks!
Hi, Does it support the marketplace or Multi Store?
Hi sir,
Thank you so much for being interested in our theme. This theme does not have this module but it does support Multivendor Marketplace
Best Regards!
listing tabs is not working as expected. It’s giving 500 error while loading more items .. Please check it’s on live website.
Hi sir,
For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets . If you have already opened ticket, please give us your ticket number for check!
Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!
Thank you so much!
Ticket id : MTT-0000010411, plz check and resolve. It’s urgent. I was expecting a reply in 2-3 hours but i had to wait full day. After not getting any reply I am mentioning here.
Hi sir,
Sorry for not replying you soon. We are on National Holiday, so we may have some delays. We have already replied your ticket. Please check!
Thanks!
Hi, in search bar I am not able to see the search results if I search it using product name? Can you please help me regarding this?
Hi sir,
For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .
Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!
Thank you so much!
Hi I already bought your full package from your website and bought this mistakendly. Please arrange a refund
Hi sir,
Please give us your information of package as well as your purchase code of this theme via this link to check first: https://www.magentech.com/support/tickets
Thanks!
Hi
{{block class=”Sm\ListingTabs\Block\ListingTabs” template=”Sm_ListingTabs::default_v6.phtml” }
I can find some templates in app/design/frontend/Sm/market/Sm_ListingTabs/templates, may I know where i can download rest templates? by import demos?
MTT-THEMEFOREST-0260G6I3H4
Hi sir,
We just received your reply. Please wait for response!
Thanks!
Hi, just wondering how to upgrade my theme to you latest version which support 2.2.2
Thanks
Hi sir,
For how to upgrade version, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets . If you have already opened ticket, please give us your ticket number for check!
Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!
Thank you so much!
MTT-THEMEFOREST-4ZSH6R0K47
Thanks
Hi sir,
We received your ticket. Please wait, our developers will respond you soon.
Thank you!
Hi, please anwser MTT-THEMEFOREST-0260G6I3H4
Thanks
Hi sir,
We are checking your issues. Please wait!
Thanks!
Thanks，just replied, do I need to let you know once I replied?
No change theme. I want to change theme, I made all but do not change it. Where can be the problem?
Hi sir,
For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets . If you have already opened ticket, please give us your ticket number for check!
Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!
Thank you so much!
Can you tell me how to add rating in review section? Please share the product detail page documentation part too
Hi sir,
We will take note this to update our online documentation later. For now, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .
Thank you so much!
Hello! I’ve read some answers regarding Magento Commerce (EE) but is not clear if this template is compatible with Magento EE 2.2. Is it?
Hi sir,
This is Magento CE, not Magento EE. Magento CE 2.2.2 is the latest version. If you buy this theme, you will get the latest one.
Thanks!
The “All Categories” mega menu is not working for me (the drop down is not showing). Where can I active it?
Hi sir,
For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets . If you have already opened ticket, please give us your ticket number for check!
Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!
Thank you so much!
hi friend. this template display EUR?
Hi sir,
Thank you so much for being interested in our theme. Could you please clarify what you mean here or give us screenshot?
Best Regards!
Hi! I noticed one problem in the theme and it is that the pagination when you search a product in the “catalogsearch result” doesn’t run properly… The pagination never loads other pages.
In your live demo is happening the same: http://magento2.flytheme.net/themes/sm_market2/colombia/catalogsearch/result/index/?p=&q=proWhy this is not working? Can you fix this problem?
This is an important and professional thing to our clients, don’t you think so? I hope you fix it soon!!
Thanks
Hi sir,
Thank you for your comment on our theme. We will take note and update if necessary.
Best Regards!
Can some one please respond to the list of issues in my ticket open on Friday. Ticket Number MTT-THEMEFOREST-5G44D8UBAQ
Hi sir,
Your issues were solved by our support team!
Thank you for using our theme!
which is the best magento 2 multivendor marketplace extension between webkul and land of coder?
Hi sir,
Here is link for our suggestion: https://store.webkul.com/Magento-Marketplace.html . Many our customers tried and it worked well on our theme.
For others, we need to test first before confirming.
Thanks!
do not see images
Hi sir,
For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets . If you have already opened ticket, please give us your ticket number for check!
Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!
Thank you so much!
Dear @magentech: Can you please suggest how i can i manage menus different for different website in a multi-website feature. Ref: https://prnt.sc/hqucd0
For any technical issues, please open the ticket via this submission link: https://www.magentech.com/support/tickets . Our developers will check and help you.
Thanks!
Dear @magentech: Alok-theemon is working for me & please reply him on his concern: “Can you please suggest how i can i manage menus different for different website in a multi-website feature. Ref: https://prnt.sc/hqucd0 “
Waiting for your quick response.
Hi sir,
For any technical issues, please open the ticket via this submission link: https://www.magentech.com/support/tickets . Our developers will check and help you.
Thanks!
