please contact here https://designinvento.ticksy.com/

We had a conversation on ticket and he stopped answering..Bad support or what?

working on your site.

Please , tomorrow I wish to have all the issues solved . Unfortunately , lots of issues are remaining . The pingdom and gtmetrix are so different respect what was promised. there lots of 403 errors, there lots of bugs depending of the browser . Some things are not compatible with SSL . and the SSL is a must at today s date . I am going to wake up early tomorrow and I am going to be ready to help you in order to improve and solve all the issues . Please ,inform the technique team about that and after 50 days hopefully we would be able to solve all the problems that I am suffering as a customer . Because i can not present my webpage to anybody if it is broken or have issues . It is not a professional and not the correct way to do the things . Kind regards ! Please , let s take it seriously and let s improved it . You have all my time that you need . I am quiet sure that everyone is agree that the theme must be fast ( gtmetrix , pingdom results ) , reliable ( not bugs depending of the browser ) and safe ( accepting the SSL completely ) . It s quiet beneficious for both parts for all the users and for you as an author .

please contact our support channel, as of your support is expired, please submit ticket in others category https://designinvento.ticksy.com/

I updated the theme and now its not working anymore and i cant even install it again .

I hope this is a joke… support or not i want a solution for this problem.

as per mentioned above submit ticket in others category. its not support channel, and i am afraid that you have not even follow the update article as per notice. https://designinvento.ticksy.com/article/12121/

make sure you have updated php version to 7 or above

yes you can create pricing plans based on categories

Will you create versions for Android and IOS?

We are working around but not finalized the launching yet

Hi there, You are again trying to manuplate ticket queue by commenting here, our support team was with you almost whole night and commenting here showing that support team is not responding you, next time we will only respond you in working hours, thank you

OK . I am just trying to solve a problem that i am having with your theme since 10th of January . I have a deadline and i have had to wait a month for the update because everything would be solved . And after waiting more than a month there are lot of bugs on google chrome , mozilla, internet explorer, opera and vivaldi last versions of the browsers. I have checked them in different devices and use friends of mine that have not visited the website never . So it is not a caching problem . I would like to have a proper working website because I have paid and I have paid 12 months support . I respect your job and your theme but obviously after waiting more than a month for the desired update you must be agree that I could be dissapointed with the result . I do not wish refund i just need a proper theme that it is working . Honestly , at today s day the theme can not be used if you are looking for a quality ads site . Please , solve all the issues that i am providing you asap . I have submit lots of issues in January attaching a screenshots and the promise of your team was pretty clear. Please wait the next update and it would be solved . After spending the whole night i have seen that unfortunately is not the case . I respect your theme is a great one , but if you have lots of bugs obviously is something that must be repaired . I think that all the users and customers and you would be completely agree that the theme must be working perfectly . I do not wish nothing else of what i wish from another themes . Have a nice day !

as per mentioned above, all your issues will be resolved by support team not me, i am not part of technical team, i can see your ticket in queue but how we can bypass the customers waiting for response before you, definitely we will resolve all of your issues if there any, But commenting here just after each ticket reply is not a good thing, i can see after new update a lot of settings has been changed so technical team may need to configure your site properly, and your comments miss guiding other people that this theme is full of bugs, please have some patience, technical team will address all of your issues shortly. Thank you

I am not asking you to do so . Obviously if after 2 days i receive a messaga as it would be done in next updates …. I have received this sort of message a month ago …. One thing is answer time 2 days and completely another time to solve your problem . Right now in my personal case we are speaking about more than 30 +days at todays date . Honestly , after more than 30 days i have the right to claim a good proper solution ( it is my personal opinion ) . I am not trying to do negative comments for your theme and job but if someone is thinking about updating the theme he/she must be completely aware that it could have a really negative consequences over the behaviour of their websites . At today s date . I think that it could be a nice idea to be done together after contacting you and selecting a date an hour that are convenient for both parts because unfortunately the result of the update is not stable . and it there is a higher probability to need a professional help of the team . To sum up , i do not care if all of my problems are completely solved in 48 hours , but obviously if after waiting 48 hours the answer is going to be done in the future ….. honestly , is not the very best way to do the things. When you solve all of the problems i Am going to create a good comment . I am completely fair -good theme and good service is 10/10 and when is not the case i must to do something to achieve a ¨working¨theme without bugs . Thank you for your time and consideration . Have a nice day !

Hi, We are not asking you to wait for 48 hours, i can see you are almost at top of the queue now.

if you have updated to new version 5.3 a mobile header is already incorporated with search, menus, listing button, login/register etc

make sure you are testing mobile header on real device intelligent mobile detector will detect mobile, tablets devices automatically

hi, i installed the 5.3 version… but i am not able to import demo templates. If i click con import fromall in one wp migration plugin, and then click on “url”, the system requires a url. A popup appears with “enter url with wpress file”. Can u help me?

Hi amberghori81, I can see your ticket in the queue, its marked to the technical team, as off you need some modification, the technical team will work on your site as per ticket queue, any modification is paid service, we are not charging you for this work but need some patience from your end, Thank you.

My request still in pending, if you can’t resolve this issue let me know, its almost 2 weeks I am waiting nor your team not reply any progress its I think simple work if they can do.

We are working on video tutorials update tutorials will be available in working hours.

OK , so tomorrow we could have the update and the proper instructions isnt it ? And the changelog

yes, change log will also updated in working hours

is the update done ? I mean it appears that the last update is on 15.02.2018 but i have not received an official notification for this update . Also the version that appears is the 5.2 and not the 5.3 . Is that normal ? Or is not done yet . thanks !

Hi, Thank you for showing interest, 1) you can import ads in csv formate but there may be some limit to data like map coordination. 2) no, maybe some third-party plugins available to import user then transfer ads to them. 3) yes you can create multiple pricing plans based on featured ads, sticky ads, raise up ad, level, category, content fields etc 4) classiads is fully translatable, translation templates are included you can translate in any language easily

Thanks for the response? Is it possible to get help with transfering the ads?