26721 comments found.
Hi Qode
In qode latest post widget the alt text of featured image is blank by desing.
To get the alt text a change in file lastest_post-image_in_box.php is needed. This file is in \includes\shortcodes\shortcode-elements\latest-posts\templates directory.
In this file at line 12 they have atl=””, if this id cahged by alt=”<?php echo get_post_meta(get_post_thumbnail_id(), ‘_wp_attachment_image_alt’, true); ?>” , then the alt text is set if the featured image has one.
Can you tell this to the dev team?
Thx in advance
Hi,
Thanks for the suggestion. We will forward it to our dev team and we hope that they will approve this change for one of upcoming theme updates.
Qode
Spotted a bit of a bug with Bridge and WooCommerce. With Qode Options > WooCommerce > Product Type set to Tabs on Bottom, the div “up-sells upsells products” is loading over top of “products_meta” despite them being ordered correctly in the ‘content-single-product.php’. If I manually move the html for products_meta in the Inspector before the up-sells div, everything looks correct. Any way to correct this?
Hi there,
Please try to contact support over https://qode.ticksy.com and explain this a bit or provide a link to a page with issue or a screenshot. If it is theme bug we will prepare update for one of upcoming theme updates.
Qode
Submitted a ticket on Thursday, still no reply??
Hello,
Thanks for submitting the ticket, and sorry for the delay. It is due to increased number of tickets and weekend, when support is working with limited resources. We have informed our support team, and they will answer to your ticket as soon as possible.
Qode
Help Me Please, Revolution Slider Error.
Cek in my website https://www.puncakmenir.com/
Hello,
You need to import it separately as explained here https://qode.ticksy.com/article/10481/
Qode
I have imported separately, but it did not work
Hi again,
Download Theme with documentation from theme forest and from WordPress back end > Slider revolution > Import slider, import slider for that demo https://www.screencast.com/t/9cG0MZv4Vj
Finally call it on that page over Rev slider element https://www.screencast.com/t/erRCw72Z
If you need assistance with this please contact support by submitting a ticket at https://qode.ticksy.com and provide WordPress admin access there.
Qode
Cek In here Brother -> https://www.youtube.com/watch?v=HXqpgOhhvyc
Hi,
It looks like there is issue with hosting mod security. Please try suggestions from here https://qode.ticksy.com/article/11730/
Qode
Okay thank you brother
You’re welcome.
Hi – waiting for a reply to ticket #1502103 from two days ago. Please get back to me!
Hi,
Thanks for the ticket ID. Support will reply to your ticket very soon.
Qode
I really hope we can get an answer on this one today!
Hello,
Support already answered to your ticket.
Qode
Sorry. Didn’t get the email notification. Thanks.
You’re welcome.
I would like to be able to make a few consultations by private means. Can you give me an email? thanks
I can not get the form to send to the corresponding email
Hi there,
You can contact us over our profile page https://themeforest.net/user/qode
If you need support, you can submit a private ticket at https://qode.ticksy.com
Qode
How do you control header height WITHOUT it affecting the logo size? If I try to increase the header height to give more space at the top it works but makes my logo increasingly bigger.
I’ve noticed on your new demo’s you have small logos but a nice space above the logo & menu so it must be possible: http://bridge153.qodeinteractive.com/
I have 3 licences so hope you can help even though I am out of ‘support’ period.
Hi,
That is default behavior. Logo size is controlled by header height, but if you want it in different size you can adjust it with css below:
.q_logo img {
height: 50px !important;
}Qode
I want to disable the sticky menu but can’t find a way, even in header options.
Hello,
You can choose regular header type instead of sticky from Qode options > Header https://www.screencast.com/t/vjCzWrMHS
Qode
Hello,
Since the newest update, you guys added the new Font Awesome icons, but you did not include a fallback for the old Font Awesome.
So now our icons are gone. I’ve found a solution: .fa, .far, .fas { font-family: Font Awesome\ 5 Free, FontAwesome; }
Could you add this in the next update asap please?
Thanks Kind regards.
Sorry it’s on version 13.5
Hi,
We have added icons from FontAwesome 4.7 in Bridge theme version 11, so theme still doesn’t have support for version 5, so I don’t understand what is the issue on your installation. Can you share a link to a page with issue and to explain this a bit please?
Qode
Hello! Can you please explain how to turn off the scrolling image effect in the Testimonials section here http://bridge79.qodeinteractive.com/ I have searched through all the settings in each element and can’t find anywhere that animation is enabled.
Thanks!
Hello,
Just edit row and set Row Type to Row instead of Parallax https://www.screencast.com/t/7cawGeif
Qode
It has been over 24 hours since I submitted a ticket regarding the title section not displaying pattern overlay images that in previous theme versions were showing up. I have not received any replies.
Hello,
Sorry for the delay. Support is handling a lot of tickets lately so some delays may occur. I have informed support team and they will reply to your ticket asap.
Qode
Thanks for your response.
You’re welcome.
I purchased this theme, can I use it for two different clients of mine? or do I need to buy a new one each time? Thanks
Hi there,
Each installation requires separate license. For example if you install the theme on another domain you will need separate license. An overview about all licenses can be found here: http://themeforest.net/licenses
Qode
Hi Qode! In your Button shortcode demo http://bridgelanding.qodeinteractive.com/elements/buttons/# your buttons are the same width when the text of the buttons are different lengths. How do you achieve this? (They are not full width buttons either.) I would be interested to understand. Thanks!
Hi,
That is because we have applied larger padding with custom css code for some of the buttons https://www.screencast.com/t/g1L9yMr0
Qode
Thanks Qode. I have opened a support ticket for this – PUBLIC TICKET #1504888. Grateful if you could take a look. Thanks!
Thanks for the ticket ID. Support team will reply to you there as soon as possible.
Qode
money
Hello,
We have located your ticket on our support forum and support team member replied to you there. If you have and additional questions you can reply back or simply create new ticket.
Qode
is there any link I can put on my site to open the side area?
Hi there,
Unfortunately not. This is possible only with side area opener inside header area.
Qode
Hi Qode
Another ticcket waiting for a reply over 24hrs
Please take a look at my site
http://www.videowebmastery.comI am still busy with the design mode, however there seems to be an issue with the Advanced Tabs. They are not displaying properly and so it is making the page layout scrolli badly.
Please get back to me quickly.
Screenshot https://prnt.sc/ir5jdt ThanksHi,
Thanks for letting us know. Support team will reply to your ticket shortly.
Qode
Hi can the image with text overlay – Can this be linkable? When you hover over that it can click through – not just on the text but whole image?
Hello,
Image with text over doesn’t have option for setting link around image, but you can try using image hover element instead.
Qode
Hi Qode – I have an urgent issue here – I have submitted a ticket. – still waiting for a reply – My theme is fully upto date. When I copy and paste text to my post or page I get an additional Chinese characters after to my paste
example Gd2p01
produces
Gd2p01侾橌溩בֿź I have tried to see if this problem occurrs on my other site with the same theme and it does not.
Can someone please see what is the problem here ? Thanks
Hi,
I have tested this on my installation but I couldn’t reproduce this issue https://www.screencast.com/t/uu7zuvQZpakV . I will inform support team to check your ticket.
Qode
Hi,
Screenshot and you will see where it says GRAPHIC DESIGNER – vivek0401-ind屣㑴닰䞄枋烈ㄚ https://prnt.sc/ir5esz ThanksHi again,
Support will check this on your ticket, so provide all additional info there and page where this issue is present.
Thanks, Qode
I have raised a number of tickets (separately) yesterday morning. I have not received any replies. I can see from other public tickets that they have been answered within a few hours of being raised. I have a number of licenses for the Bridge theme for clients.
Hello,
I can see only one ticket of yours https://www.screencast.com/t/ZKye8zWtRjDg which needs to be answered so if you have tickets under different username let me know. I have instructed support to reply to your ticket as soon as possible.
Qode
Hello,
You have to edit static layer https://www.screencast.com/t/C1t5Cv46Z https://www.screencast.com/t/qsx7yT3n
Qode
Hi, i own a website “mydrycleaners.gr” and i have issues with my theme Bridge. My version is 10.1.1 and some of the theme plugins are not updated. I was wondering.. is my theme premium? can i have the updates for the theme and plugins? What do i have to do to have my theme updated? Thanks
Hello,
If you have purchased the theme with your account on theme forest you can download latest theme update which contain latest plugins versions. You can update theme manually as covered here https://www.youtube.com/watch?v=duvezfgPrLY&list=PLNypD600o6nLFmxDfvLXYbH6LjWSoAhaV&index=5 or you can update it automatically with Envato Market plugin https://forums.envato.com/t/envato-market-wordpress-plugin-beta/21639
If you didn’t purchased it you don’t have license for it so please purchase the theme from here https://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/7315054
Qode
I am interested on buying the theme since i like it very much. But i am not a developer and don’t want to built my website from scratch. If i buy the theme, my webpage is going to be upgrated ? or i have to built a brand new website? I understand that new features have been added on Bridge Theme and i am ready to make some adjustments, but make it again ..?
Hello,
If you are already using Bridge you don’t need to worry about update, it is using same architecture and your content is safe because it is saved inside WordPress database.
In case that you are using some other theme, then note that migrating to another theme my require recreating of some pages, which depends on how they are created. For example if you have used some page builder plugin other then WPbakery Page Builder which is required by bridge you won’t be able to use existing elements from your site, and this is something normal for all commercial themes here on Theme Forest.
If you are interested in something else just let us know.
Qode
