Discussion on Bridge - Creative Elementor and WooCommerce WordPress Theme

Discussion on Bridge - Creative Elementor and WooCommerce WordPress Theme

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Hello, I would like to know if when you buy your theme, give me the 300+ demos, and if I can use them more than once, that is to say for more than one specific website.

Hello,

You can import any theme demo at any time and you can do this unlimited number of time but regarding licenses, note that one license is for one domain, so if you plant to install theme multiple times on different domains you will have to purchase it separately for each domain. An overview about all licenses can be found here http://themeforest.net/licenses

Qode

Hi Qode
In qode latest post widget the alt text of featured image is blank by desing.
To get the alt text a change in file lastest_post-image_in_box.php is needed. This file is in \includes\shortcodes\shortcode-elements\latest-posts\templates directory.
In this file at line 12 they have atl=””, if this id cahged by alt=”<?php echo get_post_meta(get_post_thumbnail_id(), ‘_wp_attachment_image_alt’, true); ?>” , then the alt text is set if the featured image has one.
Can you tell this to the dev team?
Thx in advance

Hi,

Thanks for the suggestion. We will forward it to our dev team and we hope that they will approve this change for one of upcoming theme updates.

Qode

Spotted a bit of a bug with Bridge and WooCommerce. With Qode Options > WooCommerce > Product Type set to Tabs on Bottom, the div “up-sells upsells products” is loading over top of “products_meta” despite them being ordered correctly in the ‘content-single-product.php’. If I manually move the html for products_meta in the Inspector before the up-sells div, everything looks correct. Any way to correct this?

Hi there,

Please try to contact support over https://qode.ticksy.com and explain this a bit or provide a link to a page with issue or a screenshot. If it is theme bug we will prepare update for one of upcoming theme updates.

Qode

Submitted a ticket on Thursday, still no reply??

Hello,

Thanks for submitting the ticket, and sorry for the delay. It is due to increased number of tickets and weekend, when support is working with limited resources. We have informed our support team, and they will answer to your ticket as soon as possible.

Qode

Help Me Please, Revolution Slider Error.

Cek in my website https://www.puncakmenir.com/

Hi,

It looks like there is issue with hosting mod security. Please try suggestions from here https://qode.ticksy.com/article/11730/

Qode

Okay thank you brother

You’re welcome.

Hi – waiting for a reply to ticket #1502103 from two days ago. Please get back to me!

Hello,

Support already answered to your ticket.

Qode

Sorry. Didn’t get the email notification. Thanks.

You’re welcome.

I would like to be able to make a few consultations by private means. Can you give me an email? thanks

I can not get the form to send to the corresponding email

Hi there,

You can contact us over our profile page https://themeforest.net/user/qode

If you need support, you can submit a private ticket at https://qode.ticksy.com

Qode

How do you control header height WITHOUT it affecting the logo size? If I try to increase the header height to give more space at the top it works but makes my logo increasingly bigger.

I’ve noticed on your new demo’s you have small logos but a nice space above the logo & menu so it must be possible: http://bridge153.qodeinteractive.com/

I have 3 licences so hope you can help even though I am out of ‘support’ period.

Hi,

That is default behavior. Logo size is controlled by header height, but if you want it in different size you can adjust it with css below:

.q_logo img {
    height: 50px !important;
}

Qode

I want to disable the sticky menu but can’t find a way, even in header options.

Hello,

You can choose regular header type instead of sticky from Qode options > Header https://www.screencast.com/t/vjCzWrMHS

Qode

Hello,

Since the newest update, you guys added the new Font Awesome icons, but you did not include a fallback for the old Font Awesome.

So now our icons are gone. I’ve found a solution: .fa, .far, .fas { font-family: Font Awesome\ 5 Free, FontAwesome; }

Could you add this in the next update asap please?

Thanks Kind regards.

Sorry it’s on version 13.5

Hi,

We have added icons from FontAwesome 4.7 in Bridge theme version 11, so theme still doesn’t have support for version 5, so I don’t understand what is the issue on your installation. Can you share a link to a page with issue and to explain this a bit please?

Qode

Hello! Can you please explain how to turn off the scrolling image effect in the Testimonials section here http://bridge79.qodeinteractive.com/ I have searched through all the settings in each element and can’t find anywhere that animation is enabled.

Thanks!

Hello,

Just edit row and set Row Type to Row instead of Parallax https://www.screencast.com/t/7cawGeif

Qode

It has been over 24 hours since I submitted a ticket regarding the title section not displaying pattern overlay images that in previous theme versions were showing up. I have not received any replies.

Hello,

Sorry for the delay. Support is handling a lot of tickets lately so some delays may occur. I have informed support team and they will reply to your ticket asap.

Qode

Thanks for your response.

You’re welcome.

I purchased this theme, can I use it for two different clients of mine? or do I need to buy a new one each time? Thanks

Hi there,

Each installation requires separate license. For example if you install the theme on another domain you will need separate license. An overview about all licenses can be found here: http://themeforest.net/licenses

Qode

Hi Qode! In your Button shortcode demo http://bridgelanding.qodeinteractive.com/elements/buttons/# your buttons are the same width when the text of the buttons are different lengths. How do you achieve this? (They are not full width buttons either.) I would be interested to understand. Thanks!

Hi,

That is because we have applied larger padding with custom css code for some of the buttons https://www.screencast.com/t/g1L9yMr0

Qode

Thanks Qode. I have opened a support ticket for this – PUBLIC TICKET #1504888. Grateful if you could take a look. Thanks!

Thanks for the ticket ID. Support team will reply to you there as soon as possible.

Qode

money

Hello,

We have located your ticket on our support forum and support team member replied to you there. If you have and additional questions you can reply back or simply create new ticket.

Qode

is there any link I can put on my site to open the side area?

Hi there,

Unfortunately not. This is possible only with side area opener inside header area.

Qode

Hi Qode

Another ticcket waiting for a reply over 24hrs

Please take a look at my site

http://www.videowebmastery.com

I am still busy with the design mode, however there seems to be an issue with the Advanced Tabs. They are not displaying properly and so it is making the page layout scrolli badly.

Please get back to me quickly.

Screenshot https://prnt.sc/ir5jdt Thanks

Hi,

Thanks for letting us know. Support team will reply to your ticket shortly.

Qode

Hi can the image with text overlay – Can this be linkable? When you hover over that it can click through – not just on the text but whole image?

Hello,

Image with text over doesn’t have option for setting link around image, but you can try using image hover element instead.

Qode

Hi Qode – I have an urgent issue here – I have submitted a ticket. – still waiting for a reply – My theme is fully upto date. When I copy and paste text to my post or page I get an additional Chinese characters after to my paste

example Gd2p01

produces

Gd2p01侾橌溩בֿ⹤ź I have tried to see if this problem occurrs on my other site with the same theme and it does not.

Can someone please see what is the problem here ? Thanks

Hi,

I have tested this on my installation but I couldn’t reproduce this issue https://www.screencast.com/t/uu7zuvQZpakV . I will inform support team to check your ticket.

Qode

Hi,

Screenshot and you will see where it says GRAPHIC DESIGNER – vivek0401-ind屣㑴닰䞄枋቞烈ㄚ https://prnt.sc/ir5esz Thanks

Hi again,

Support will check this on your ticket, so provide all additional info there and page where this issue is present.

Thanks, Qode

I have raised a number of tickets (separately) yesterday morning. I have not received any replies. I can see from other public tickets that they have been answered within a few hours of being raised. I have a number of licenses for the Bridge theme for clients.

Hello,

I can see only one ticket of yours https://www.screencast.com/t/ZKye8zWtRjDg which needs to be answered so if you have tickets under different username let me know. I have instructed support to reply to your ticket as soon as possible.

Qode

Hi I have a question about the slider revolution in demo 93: I can’t find the text in the slider to edit it. It seems to be empty when I want to edit the text: https://snag.gy/fNnF4a.jpg
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