26721 comments found.
I was just about to purchase this theme but in typical fashion with Themeforest themes, I found a blatant bug in no time (actually, within 5 seconds of viewing).
At the very top of your Bridge80 theme is a “Start Now” button. In horizontal viewing on my iPhone, this button becomes hidden and unclickable and unreadable. The only reason I know it says “Start Now” is because it appears properly in vertical viewing.
Not to mention the widely fluctuating negative white space between elements or the fact the “go to top” button takes about 7 seconds to reach the top of the page, or the awfully slow loading time of the main demo page (took 20 seconds on my very fast internet connection).
I’m not trying to knock your theme. Obviously there are many people are just fine with it. I would like to be one of those people. I’m just very frustrated because I’ve now spent dozens of hours simply trying to find a clean, bug free and versatile theme. Yet every time I narrow down an option, I start to find too man red flags (bugs or poor support).
While Bridge is definitely versatile with all of the demos, I’m afraid that if I’m able to find such blatant oversights so quickly, what else was overlooked? it’s apparent that not much time (if an) was invested by Qode into their mobile viewing experience of the demos. And this is with one of your simpler demos. And I’d think that after 4 years, all blatant bugs would have been addressed by now. Again, if I’m able to see these oversights in just 30 seconds, why hasn’t your team?
Just my two cents. I still may purchase because I don’t feel like messing with a bare bones builder tool (want something demo ready), but based on past experiences with Theme Forest, it’s a tough decision to make because I know a lot of time will be required fixing errors and waiting for support to assist with things that should have already be fixed. Anyway… nice theme. Hopefully your other demos are free of blatant bugs and strange implementations. For if I do purchase in the future, it would be great if you could address the mentioned issues. Thank you.
p.s. I promise, I’m a nice guy. Just longing for a quality over quantity theme that has what I’m looking for minus the oversights. It just seems unattainable at this point.
Oh yeah… forgot to mention another visual problem with your Bridge80 theme… on mobile viewing the image gallery left/right arrow buttons take up way too much of the viewing space on my iphone. In other words the buttons are huge and make it difficult to even see the images properly. Again, not sure how so many things get overlooked in a single page. Apparently nobody from your team has viewed this demo on mobile or cared to fix the multiple problems I found in one viewing. Again, simple fixes I could do myself, but that’s not the point. It’s sloppy and shows lack of attention to detail or pride in your product. A good portion of website visits are on mobile these days, so this is not something that should be ignored. I mean not to be harsh. I just don’t understand.
Hello,
Demo is using Qode slider, and you can off course adjust break point coefficients in order to reduce elements for different devices. Also, theme includes Layer and Revolution slider plugins so you can also use them instead of Qode slider, so this is not a bug just configuration issue.
Back to top speed can be changed if you don’t like it. Demo page is modified version for demo purposes and you can test actual demos which not optimized, but with some basic optimization you can have excellent loading times. You can read more about performance of best selling themes in following Envato article https://webdesign.tutsplus.com/articles/performance-test-top-10-wordpress-themes-on-themeforest--cms-29605 .
Older demos are not being updated with new theme version, but we release updates frequently with bug fixes, improvements and new demos and you can find change log on this page http://bridge.qodeinteractive.com/change-log/ . Newer demos are beter optimized for smaller screens because this is now very important but it wasn’t in the beginning although it always can be enhanced by changing font sizes for smaller screens and by changing elements padding, and columns stacking. We suggest you to check our other demos, but be assured that small screens view can be adjusted with WPBakery Page Builder row and column options, and theme options as explained previously.
Arrows can be replaced with custom arrows in Qode slider section of theme options so you can have smaller arrows, and existing ones can be reduced with a bit of css, and as covered earlier you can use Layer or Revolution slider plugins which are much more versatile. Each demo is checked on tablet and mobile device and we don’t think that size of slider buttons or anything mentioned above shows lack of attention or that demos are sloppy, and amount of users which are satisfied with the theme says otherwise. Anyway you have right on your opinion so if our products doesn’t look suitable we hope that you will be able to find the one which will suit your needs.
Qode
Hi, I did an import for New Demo 18 and the masonry layout doesn’t show up. It’s in the page in the backend. Please help?? http://shewolfmansion.com/home/
Hi there,
That page is using product list masonry so it required that WooCommerce plugin is installed, and also it needs to be active before importing demo content in order for products to be imported also so install and activate the plugin and repeat demo import again.
Qode
Thank you – I had disabled all plugins due to the 90% issue but I re-read and realized it’s just the 3rd party ones…
One other question – the gallery is there but only formatted correctly upon hovering. do you know why there would be a gap? it’s like the images aren’t filling the box. http://shewolfmansion.com/home/
thanks in advance!
Hi again,
Yes, it is because image is smaller https://www.screencast.com/t/iXa6cX16 . WooCommerce changed way of configuring product images so you need to increase dimensions to container width 855px so set images to be 1000px width. This can be done from WordPress back end > Appearance > WooCommerce. Off course you will have to set image for each product if initial image is smaller.
Qode
Hi again,
You need to upload larger images (larger height) https://www.screencast.com/t/iXa6cX16 and to configure product images sizes inside Appearance > Customize > WooCommerce, since plugin recently changed option from where users need to set image sizes https://woocommerce.wordpress.com/2017/12/11/wc-3-3-image-size-improvements/
Qode
Thank you for clarifying.
I’m having trouble on the menus. Can you please help? http://shewolfmansion.com/ 1. The menu showing is “hidden” and it seems the settings are hidden also – where can I change the font for this? 2. There is a big gap between the menu item and dropdown – until I scroll, then it goes away. 3. When I scroll the logo gets huge despite having uploaded a small one. I’m assuming there is a setting for this too but I can’t find it.Hello,
Author dashboard isn’t for support related questions of this kind, so please contact our support by submitting a ticket at https://qode.ticksy.com and provide all necessary details in your ticket along with website link and WordPress admin details.
Thanks, Qode
classifieds
Hi,
If you are referring to custom css class you can add them to each column from column options https://www.screencast.com/t/ywT8r3g9v
Qode
is there avertising theme, classfields?
Hi there,
If you are interested in adding adds to pages, you can do this by adding advertising code within pages by using WPBakery Page Builder java script or html element depending on your code within page content. Also, since theme offers a lot of widget areas you can also add adds code to several widget areas like for example in posts and pages sidebar. In case that you were referring to something else please explain this a bit?
Qode
Hello, I have purchased several copies of your theme. Love it! I am just wondering if you will ever / or plan to ever move to VisualComposer.IO vs WPBaker PageBuilder.
Hello,
Plugin author changed name of the plugin because he wanted to offer it separately as free / premium version outside of the envato Market. Although authors can include 3rd party plugins outside of the market since this is same author and very similar functionality it is not possible to included that version as long as WPBaker Page Builder exists on the market as separate plugin.
Qode
Hello, you didn’t really answer my question. Do you think you will ever abandon WPBakery and MOVE to VisualComposer.IO? It seems like it’s a much better product, or perhaps build a new theme using it? Very happy with Bridge, but wish there was better responsive control of padding and margin on rows.
Hi again,
At this time it is not possible to use VisualComposer.IO instead of WPBakery and at this time we don’t have plants to integrate it.
Qode
Hello there I use Woocommerce and would like to link the categories in the menu. That works so far, but only 12 products are displayed per page and then comes page 2. Where can I change the number? Thanks in advance
Hello,
Number of product is set to be 12 by default, and unfortunately this can’t be changed from options. If you really need to change amount of shop items you can contact our support regarding that by submitting a ticket at https://qode.ticksy.com/
Qode
Hi!
I want to set up a link in the header fixed widget but i can’t do it. I need to put the link to the phone (“tel=”“) and to the mail (“mailto=”“), how can do it?
Url: https://slowlifehouse.com/
This is the code: [icon_text box_type=”normal” icon_pack=”linea_icons” icon_type=”normal” icon_position=”left” icon_size=”fa-3x” use_custom_icon_size=”no” title=”+ 34 91 277 20 04” title_tag=”h6” separator=”no” text=”info@slowlifehouse.com” image=”189” title_color=”#96b9cd” text_color=”#b7b7b7”]
Many thanks!
Hello,
That element doesn’t have option for link, so you need to create just icon and then to add html with link next to it like this https://css-tricks.com/snippets/html/mailto-links/
Qode
Can increase support for v.qq.com video?
Tencent is one of the largest Internet Co in China
Hello,
Unfortunately such an option doesn’t exist since service isn’t supported by WordPress https://codex.wordpress.org/Embeds so this will require some custom coding.
Qode
Hey guys, my wp bakery plugin does not want to show anymore. Anyone knows what can cause this problem? (it s not another plugin, tried that approach)
Hi there,
Please update theme and plugins to latest versions and if you continue to have this issue also try htaccess fix as explained here https://qode.ticksy.com/article/11730/
Qode
Works!!! You guys rock! Tnx for the super fast reply!
You’re welcome.
Hi, we’re using the free Polylang plugin to make our site multi lingual but it seems that it doesn’t really work…Could you take a look at our website ? our website : loys.paris
If this plugin isn’t appropriate could you advise us a free plugin that we can use ?
Hello,
Theme officially support popular WPML plugin which is paid plugin and it is common suggestion for commercial themes since it is feature reach and it can also translate / copy custom meta fields which free plugins cannot without implementation of custom functions. Polylang is popular free plugin and some users are using it with our Bridge theme but you need to check plugin documentation and instructions on how to configure it properly, and you will be able to translate pages and to have language switcher. Note that since plugin sin’t officially supported it may cause conflict with theme page transitions so I suggest your to turn off page transitions from Qode options > General.
Qode
Thank you for your quick reply !
You’re welcome.
It works perfectly ! sorry to bother you again but we’ve another question…we tried the website on a phone and an Ipad ..but the video (revolution slider) doesn’t work at all.. we tried to desactivate the responsive but it didn’t work. After that we reactivate it but the responsive doesn’t work anymore … Do you have a solution ? Thanks in advance
Hi again,
This can only be related to Revolution slider configuration, but I can’t guess what can be causing this. Since theme forest download with documentation contain import files for various demos I can suggest you to import some of demo sliders to see how to configure them properly. This is covered in following article https://qode.ticksy.com/article/10481/
Qode
I’m trying to import the demo with no success. It gets stuck. So I tried adding the XML file with my desired demo, and it didn’t even add the correct pages. My support ticket is open for a few days now and I didn’t get any answer. Please help or give me a refund!
Hi there,
Thanks for submitting a ticket, and sorry for the delay. Support team is receiving a lot of tickets lately so some delays may happen. I have informed them about your ticket, and they will reply to you as soon as possible.
Qode
Can support local video playback? vimeo.com Now only supports
Hello,
Tell us which element or post type are you using with Vimeo video?
Qode
hallo i just bought this theme and put it on my wordpress, but on the revolution slider plugin there was an error causing not the way it should be. please what is the solution of this problem. thanks
Hi,
After importing demo content, you need to import Layer or Revolution slider separately if demo is using one of these sliders. This is explained in following article https://qode.ticksy.com/article/10481/
Qode
hello, I’m interested in purchasing your theme http://demo.qodeinteractive.com/bridge69/ but wanted to know since it doesn’t come with a store am I able to add woo commerce and if so can I take a design layout from another theme? Also, is a coming soon page available with this theme as well?
Also, am I able to increase the hight of the images on the other pages (about,bio, etc.?) or would I need to have coding experience?
Hi there,
Theme demos present different theme possibilities and functionality is achieved with same theme, so you can import and theme demo at any time and you can achieve everything presented in theme demos. Shop functionality is achieved with WooCommerce plugin which is free, so even if some demo doesn’t have shop by default you can add it by installing and configuring WooCommerce.
Title area image and height can be changed from theme options, and also you can replace all images inside content without coding knowledge.
Qode
Is there calculate plugin on some one bridge demo?agency financial demo?
Hello,
Theme doesn’t have such functionality or plugin for this, so you need to search for some 3rd party plugin for that purpose.
Qode
Hi.
I’ve installed the demo bridge48.qodeinteractive.com/shop/ and it is working fine but the section “Collection” does not display the products.
I installed WooCommerce and in the home, the products are displayed correctly I don’t why the products are not displayin in the “Collection” section that correspond with the URL http://bridge48.qodeinteractive.com/shop/
Only appear the sidebar in the left as you can see in this captured image : http://tinyurl.com/yanmogrt
I could send you the access data because I didn’t find what is the configuration that fails to display the products as the demo do.
That’s all, I’ll be waiting for response.
Regards¡.
Hi there,
That page is configured as shop page, so you need to configure shop page from WooCommerce settings, and then add it to your menu and name it to your liking. Since shop page is default when your run Woo setup wizard check if maybe you have two shop pages and delete one which isn’t assigned to WooCommerce and use that page in your menu.
Qode
Hi¡.
Yes, you are correct. The problem was in the Woo Commerce page configuration.
I hve configured WooCommerce with other shop page and now it’s working fine.
Thank you very much¡.
You’re welcome,
Glad to hear that it is working now.
Qode
Hi! Is it still impossible to have a full width portfolio? I need to use full width and don´t want to be forced to use the second right column. I hope you’ve solved that issue by now.
Thanks
Hi there,
You can choose custom full width portfolio type in order to create full width portfolio layout by combining different WPBakery Page Builder elements. In case that you want one of predefined portfolio types then sidebar or just some elements can be hidden with some custom css code and if you decide to use our theme our support team can assist you with this.
Qode
Thanks for fast answer. I will specify my question: I dont want to hide the second right column, I want to remove it completely and use the space it occupies for other purposes. That has not been possible in previous versions of your theme. Will buy immediately if this can be done.
Hi again,
You can create single portfolio content by using WPBakery Page Builder elements. First, you have to enable it for portfolio post type from plugin settings settings > Role manager as explained here https://wpbakery.com/video-academy/use-wpbakery-page-builder-pages-posts-custom-posts-wordpress/ – set Post Types to custom and tick box near portfolio_page
Now, when building portfolio content with WPBakery elements, you have to choose one of custom portfolio types when you edit portfolio – custom default or custom full widget. These are blank pages and layout inside portfolio page is generated manually with page builder. This approach was available before and it is only option for creating custom layout on single portfolio pages.
Unfortunately, you can use portfolio side are for different purposes for predefined portfolio layouts.
Qode
Sorry to hear this, will use another theme. Thanks anyway.
You can achieve what you were looking for, but if you actually want something else we are sorry to hear that.
Best Regards, Qode
OK, maybe I missunderstood. Can you please give me a link to a portfolio page with the right column (column 2 in CSS) removed?
Hi again,
If you remove column 2 with css and set column one to 100% width it can look like this for example https://www.screencast.com/t/a33d8VQFN
Qode
Slider is not the problem, I mean the Visual Composer content below the slider.
Hi again,
When using Visual Composer then you need to create slider by using one of Visual Composer elements like image gallery with slider option or maybe by using Slider Revolution for that purpose, and then to add content below slider by using other VC elements.
Qode
Please, take a look at this image: http://sv.tinypic.com/r/2llody1/9
Hi again,
Yes that is possible when you create custom layout on a portfolio page and you can also set row to be full width or in grid https://www.screencast.com/t/0zjEsUqH0
Qode
Nice! Will buy and hope your theme can help me out setting it up. Thanks!
Payment done, Thanks for fast answers 
You’re welcome,
And thanks for choosing our theme.
Qode
Hi, I’ve installed the version 13.8 with wordpress 4.9.4 but something wrong. The media library doesn’t work, and other issue around the backend. I’ve installed the demo 18 with. Thanks
Hi there,
Media library is part of WordPress and if you have problems here, then this is commonly related to low server resources or permissions. Anyway to be able to check this on your installation please submit a ticket to our support at https://qode.ticksy.com/ and provide WordPress admin access and a login link in your ticket.
Qode
Ok but with default theme of wordpress i’ve not issue so…..
Hi again,
Yes, but default theme isn’t demanding and it don’t have lot of options and plugins with it, and commercial themes because of their complexity, conditionals, and features in combination with demanding plugin requires better hosting plan. I suggest you to contact hosting first and to try to increase PHP directives like suggested here https://qode.ticksy.com/article/9420/ and also try htaccess fix from here https://qode.ticksy.com/article/11730/
If that doesn’t help then submit a ticket to our support so they can check this on your installation.
Qode
Now seems work better, but visual composer have some issue with images. When I select an image it is not associated with the object, like the single image.
Hi,
I really don’t know what that could be without checking this on your end, so it is best to contact support and to provide WordPress admin access in your ticket.
Qode
Now i’m trying with a fresh install, but when i try to import the content of theme 18, doesn’t work and stay locked on 0%. Some issue with your server ?
Hi again,
Demo import is related to hosting resources, and you can try to increase them and to repeat demo few times as explained here https://qode.ticksy.com/article/9420/ . Double check if you have increased PHp directives and repeat demo import few times.
Qode
Solved! The issue was the https, so i’ve disabled the SSL and now works fine with a new fresh install.
Thanks for update. Glad to hear that you managed to resolve this.
Qode
Thanks dear, i think that the ssl doesn’t work with the demo import, so with ssl disabled works fine
Hi,
It could be that certificate is blocking content since live demo is using http.
Qode
Sorry, at the time, I’ve activated child theme. It appears to me an error message:
Warning: array_key_exists() expects parameter 2 to be array, boolean given in /web/htdocs/www.peonystore.it/home/wp-content/themes/bridge/framework/lib/qode.framework.php on line 103
Warning: array_key_exists() expects parameter 2 to be array, boolean given in /web/htdocs/www.peonystore.it/home/wp-content/themes/bridge/framework/lib/qode.framework.php on line 103
Can you help me?
Hello,
Try to navigate to Qode options and just save changes and test this again. Also, you can disable PHP warnings and WP DEBUG https://codex.wordpress.org/WP_DEBUG since they are not errors and won’t cause any problem. If you continue to have problems please submit a ticket at https://qode.ticksy.com and our support will check this further.
Qode
Hello, I would like to know if when you buy your theme, give me the 300+ demos, and if I can use them more than once, that is to say for more than one specific website.
Hello,
You can import any theme demo at any time and you can do this unlimited number of time but regarding licenses, note that one license is for one domain, so if you plant to install theme multiple times on different domains you will have to purchase it separately for each domain. An overview about all licenses can be found here http://themeforest.net/licenses
Qode
