26722 comments found.
Hi, my buttons are always aligned to the left. How to center them?
Best regards, Romuald
Hi Romuald,
Buttons will be aligned to the left by default https://www.screencast.com/t/NZltbnU8e in case that you are referring to button element. If they are aligned to the right it could be that you have set text alignment on row.
Qode
hi i buyed the theme, i have only one question, iam importing demo 145 restaurant demo, my question is can i use the images in demo ?
ty
Hello,
Unfortunately, we do not own copyrights for these images and we cannot sell them. We purchased these images for our demos from Shutterstock service – so if you want to use them, you’ll have to purchase them from Shutterstock http://www.shutterstock.com/
Qode
ok ty for answer
You’re welcome.
Where I can find de plugin, they are not in the .zip… please, I need this.
Hi there,
Plugins are inside bridge theme folder / plugins https://www.screencast.com/t/o9LaFmYd7k
Qode
I always have this error: Unpacking the package…
Installing the plugin…
Destination folder already exists. /home/fleur637/public_html/wp-content/plugins/js_composer/
Plugin installation failed.
Hi agian,
If you already have plugin installed, uninstall it first and then install it again. If folder was left empty then connect over FTP and delete that folder on specified location wp-content/plugins/js_composer/ and you will be able to install the plugin.
Our support can help you with this just contact them by submitting a ticket at https://qode.ticksy.com/ and provide WordPress and FTP admin access in your ticket.
Qode
The problem is the revolution slider error. I import the demo, like you show in your youtube and I have this error. Since yesterday I try to begin my website, but I always have this error. I import this demo: bridge117
See my website: http://fleurlavande.com
Hi,
Your site is in maintenance mode so we can’t see anything, but if you have slider error, that is because you need to import slider separately as explained here https://qode.ticksy.com/article/10481/
If you need help with this please contact support at https://qode.ticksy.com and provide WordPress admin access in your ticket.
Thanks, Qode
Hi Support team We would like to buy a theme to install a sub-domain firstly, and then proved and confirmed by client, we will transfer the theme website to my client real domain. Is it possible to just change a license key, that will be connected ? Or must be adjusted php file ?
Hi there,
Yes, you can work on staging domain and then you can transfer website to live domain without problems. If you have one license just make sure that you are using theme on one live domain. Staging and temp domains are not a problem.
Qode
Thanks for your reply.
Due to this is a first time to use your theme, so we still not find the area that can put domain name and license key.
Moreover, we installed a theme already and imported demo content, but the demo images can not be found.
Hi again,
Envato sell items and provide a license key but it is not required to provide license for domain so we are not requiring this step, but we have included Envato market plugin as suggested, and you can communicate with Envato API and auto update theme when you add token to it. Regarding license, just use theme on single public domain, and for additional websites purchase another license.
Qode
Hello. I there a way to show 3 or 4 recent videos (I will be making YouTube videos available daily) the way recent Posts can be displayed on a page and have the videos play as they do in Qode Video Box? And have the “video posts” update as videos posts are created? THANKS
Hi there,
You can create post and set it to be video post. For video post type you can provide Vimeo or Youtube video, and it will be displayed within posts list in any blog page template. You can see vimeo post example in original demo for example http://demo.qodeinteractive.com/bridge/blog/masonry/ . Note that after uploading your video to YouTube, you can’t fetch it automatically, so you will have to create post and to provide video link for it. Videos in posts can be played but not in same way like with Video Box element as you can see in provided link.
Qode
Hi there, I hope all is well.
I love your theme and I need some help with a couple things. Here’s the site url http://jimbatcho.com/new/1. When opened on smaller devices like phones, the space between the logo(James Batcho,PhD) and the tagline (TEACHER I WRITER I SONIC ARTIST) becomes huge. Is there any way I can tighten that up? on my phone, there’s about an inch space and I can’t seem to be able to find the place to customize it.
2. http://jimbatcho.com/new/updates/
I love this blog layout but for some reason, the last row(the 4th row) has only one posting item in the middle and just white space in the left and right. Is it set to show only 10 postings in one page? There’s some kind of errors? How could I fix it so there’s all 12 postings in one page instead of 10?
Thank you for your help! Best,
Hi there,
1. You can increase mobile logo height from Qode options > logo https://www.screencast.com/t/YOXMJzHMIy or contact our support for some css regarding this.
2. You can set number of posts from page options – Qode Blog section https://www.screencast.com/t/ech1ewuiCg3s
Qode
Hello, are all the plugins that come with this theme, auto-updated? Or do I have to manually update theme via FTP?
Hello,
Plugins are integrated with extended license so license can’t be given to end users according to Envato rules https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins?_ga=2.245886596.1068361229.1494855372-1438803025.1429707923 so plugins will be updated with each theme update, and after updating the theme you need to reinstall them in order to install latest versions. You will find installation files inside theme folder: bridge\plugins
Qode
Hi,
It could be that demo wasn’t imported successfully. Please try to repeat demo import again, and try to increase PHP directives as explained in this article https://qode.ticksy.com/article/9420/ but if you continue to have problems with importing this demo then please contact our support team at https://qode.ticksy.com and provide WordPress admin access in your ticket.
Qode
hi how do I get a column space in the Qode Elements Holder space between columns?
Hi there,
Qode Elements Holder doesn’t have option for spacing, but some padding can be added with a custom css code, and you can define padding to just some elements by adding extra class name to that element. If you need help with this please contact our support by submitting a ticket at https://qode.ticksy.com
Qode
hi Thx for your reply. And what if the blocks have a background color? Would padding help? http://wordpress-cursus4.nl/test/ I want the blocks below to be as the blocks on top.
This is a standard functionality of WP bakery. I understand the reason why you made different choices. But your solution is very complex and time consuming,. And the documentation on this much needed functionality is poor and hardly there. Would be nice if you at least explain how we can achieve the same. thx
Hi again,
Elements holder is for having equal height columns without spacing between them. One solution is to add custom css and I suggested to contact support for that so they can help.
Also you could try to add element inside separate columns which have spacing by default, and it seems that you managed to do it in some way https://www.screencast.com/t/PZAucmPM
Qode
Hi! I have enabled Social Share in the Theme Options, but it’s not displaying on Blog Posts – https://pbcprod.wpengine.com/the-senses-in-bonding-and-attachment/ In other themes I’ve used it displays automatically once enabled, such as this https://pasteboard.co/HcZ1Hi6.png Is there a setting I’m missing?
Regards Melanie
Hi,
You have custom css which is hiding blog info https://www.screencast.com/t/FmzIW5SWtnGN and social share is inside so remove that code.
Qode
Hi! I bought this template and I update it to the last version in my website. Now the shop page changed, and the products are not shown in a square grid anymore. What an I do? How can I have the squares’ grid again? I have seen this option but I don’t know how to get it: http://bridgelanding.qodeinteractive.com/shop-three-columns/
Thanks in advance
Hi there,
That page is created with our custom Product List shortcode which is available as WPBakery Page builder element, so if you want that layout you need to add this element to default page template.
Qode
There are several issues in your demos. Last week i imported a demo and there was some issues but i thought maybe i did something false. I now tried to import demo bridge106. But there is also an issue. The background (back-inner.jpg) is not shown in some pages and some tabs. I see it only in revolution slider, but not in another pages. WhY?
Hello,
Please submit a ticket at https://qode.ticksy.com and provide all necessary details there along with WordPress admin access and our support will check if some images is missing and what might be the problem.
Thanks, Qode
i had to add following code for each page, then its solved:
.page-id-4 .content .content_inner > .container, .page-id-4 .content .content_inner > .full_width { background-image: url(http://bridge106.qodeinteractive.com/wp-content/uploads/2017/11/back-h-1-new.jpg);background-size: cover;}
Hi,
Glad to hear that you managed to resolve this. Background is set with custom css so it could be that code wasn’t imported for some reason.
Qode
I have a landing page st up for tobakdiamond.com and I would like to download one of your pre-made themes – will it disturb the landing page?
Hi there,
Demo import may overwrite your existing content if you have same page names so it would be best to edit landing page over text editing mode and to copy raw shortcodes from it in order to save code with notepad as txt file just in case, so if page is overwrite you can easily restore it.
Or, you can use some landing page plugin / maintenance mode plugin while you are building your website.
Qode
Hi team, I need help regarding listing categories in City listing demo. From where can I assign categories to individual listings. No option is available. Kindly help me out with this issue. PFA screenshot for the same. https://1drv.ms/u/s!AqMxJ1XfMrR3n2S9hLKi5YD5cukB
Hi,
You need to choose listing type for each category https://www.screencast.com/t/c7USkwHDe and that category will appear automatically for the listings for that listing type.
Qode
Ok. But still, I’m not clear. PFA screenshots
- https://1drv.ms/u/s!AqMxJ1XfMrR3n22v6Xt5cnDAZ34Z
there are 2 categories mentioned for this listing
- https://1drv.ms/u/s!AqMxJ1XfMrR3n2tRGrp6c51HZGBT
but here no listing type is selected
- https://1drv.ms/u/s!AqMxJ1XfMrR3n25xzIWi-MIhVuTI
here also no listing type is selected
- https://1drv.ms/u/s!AqMxJ1XfMrR3n2zEWBKY4uTCMsHq
here also no listing type is selected
Thanks.
Hi again,
Please provide WordPress admin access and a login link in a ticket at https://qode.ticksy.com and our support will check this on your end.
Thanks, Qode
Hi there, I’ve submitted the ticket #1512810. Still waiting for the response from the support team. Please solve the issue asap. Thanks.
Thanks for the ticket ID. I have informed support team and they will reply to you as soon as possible.
Qode
Hi. I want only one category to appear on the “small image blog” page. I can not find the option to discard all the categories in the loop except the one I want.
Hello,
You can set just one category when you edit page from Qode Blog section https://www.screencast.com/t/ibQvhrGD
Qode
Hello, i need help with the anchors. In this page http://www.claim.atc.gr/work-packages i have created the sidebar and i have set the anchors in the url (ex. #wp1), on my page i have set the the anchor wp1 in row id and it doesn’t play. I tried to set the anchor to the anchor id area on menu item and on anchor id area on the row settings and it doesn’t play. Can you help me ?
Hi there,
Anchoring functionality will work for header menu items only as explained in theme documentation http://bridge.qodeinteractive.com/documentation/4-quick-setup/4-2-header/4-2-3-assigning-menus/4-2-3-1-anchoring/ . From links within content or widget areas you can only link without easing animation by targeting row ID.
Qode
Hello, My site works fine when there is NO cache plugin active. When the cache plugin is active – I go to the site its comes up I can get to a few pages, but the moment I go back to the home page, the sites home page, stalls gets to the page and it turns blank white page with the footer showing when I scroll down to the bottom of the page. I have tried w3tc and rocket thinking it was a plugin issue. Both produce the same results. Any thoughts on this??
Hello,
Regarding setting up caching plugins general instruction is to enable caching features one by one and to try every page on your website in order to check if everything is working. If something is out of order please disable last enabled feature / change it’s setting, clear plugin cache, and try again. If you have problems with some caching plugin try some other. We have positive feedback from users regarding WP Fastest Cache plugin so maybe you should try it.
Qode
Hi there, how do you remove the empty space/gap between the header and the inner content? Thanks!
Hello,
Support needs to check this on your installation so please contact them by submitting a ticket at https://qode.ticksy.com and provide WordPress admin access and a link to a page with issue.
Thanks, Qode
Hello! Looking to change the image of the beautiful doctor on the homepage of http://bridge133.qodeinteractive.com. I can see she’s a custom Row? How do I amend this? CSS? Thanks.
Hi there,
You need to edit row and to change background image https://www.screencast.com/t/uRO9xGr9T . If you want to animate image, you should then remove background and to add image inside column with image element.
Qode