Hello,

Unfortunately, we do not own copyrights for these images and we cannot sell them. We purchased these images for our demos from Shutterstock service – so if you want to use them, you’ll have to purchase them from Shutterstock http://www.shutterstock.com/

Qode

ok ty for answer

You’re welcome.

The problem is the revolution slider error. I import the demo, like you show in your youtube and I have this error. Since yesterday I try to begin my website, but I always have this error. I import this demo: bridge117

See my website: http://fleurlavande.com

Hi,

Your site is in maintenance mode so we can’t see anything, but if you have slider error, that is because you need to import slider separately as explained here https://qode.ticksy.com/article/10481/

If you need help with this please contact support at https://qode.ticksy.com and provide WordPress admin access in your ticket.

Thanks, Qode

Hi there,

Yes, you can work on staging domain and then you can transfer website to live domain without problems. If you have one license just make sure that you are using theme on one live domain. Staging and temp domains are not a problem.

Qode

Thanks for your reply.

Due to this is a first time to use your theme, so we still not find the area that can put domain name and license key.

Moreover, we installed a theme already and imported demo content, but the demo images can not be found.

Hi again,

Envato sell items and provide a license key but it is not required to provide license for domain so we are not requiring this step, but we have included Envato market plugin as suggested, and you can communicate with Envato API and auto update theme when you add token to it. Regarding license, just use theme on single public domain, and for additional websites purchase another license.

Qode

Hi there,

You can create post and set it to be video post. For video post type you can provide Vimeo or Youtube video, and it will be displayed within posts list in any blog page template. You can see vimeo post example in original demo for example http://demo.qodeinteractive.com/bridge/blog/masonry/ . Note that after uploading your video to YouTube, you can’t fetch it automatically, so you will have to create post and to provide video link for it. Videos in posts can be played but not in same way like with Video Box element as you can see in provided link.

Qode

Hi there,

1. You can increase mobile logo height from Qode options > logo https://www.screencast.com/t/YOXMJzHMIy or contact our support for some css regarding this.

2. You can set number of posts from page options – Qode Blog section https://www.screencast.com/t/ech1ewuiCg3s

Qode

Hello,

Plugins are integrated with extended license so license can’t be given to end users according to Envato rules https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins?_ga=2.245886596.1068361229.1494855372-1438803025.1429707923 so plugins will be updated with each theme update, and after updating the theme you need to reinstall them in order to install latest versions. You will find installation files inside theme folder: bridge\plugins

Qode

Hi,

It could be that demo wasn’t imported successfully. Please try to repeat demo import again, and try to increase PHP directives as explained in this article https://qode.ticksy.com/article/9420/ but if you continue to have problems with importing this demo then please contact our support team at https://qode.ticksy.com and provide WordPress admin access in your ticket.

Qode

hi Thx for your reply. And what if the blocks have a background color? Would padding help? http://wordpress-cursus4.nl/test/ I want the blocks below to be as the blocks on top.

This is a standard functionality of WP bakery. I understand the reason why you made different choices. But your solution is very complex and time consuming,. And the documentation on this much needed functionality is poor and hardly there. Would be nice if you at least explain how we can achieve the same. thx

Hi again,

Elements holder is for having equal height columns without spacing between them. One solution is to add custom css and I suggested to contact support for that so they can help.

Also you could try to add element inside separate columns which have spacing by default, and it seems that you managed to do it in some way https://www.screencast.com/t/PZAucmPM

Qode

Hi,

You have custom css which is hiding blog info https://www.screencast.com/t/FmzIW5SWtnGN and social share is inside so remove that code.

Qode

Hi there,

That page is created with our custom Product List shortcode which is available as WPBakery Page builder element, so if you want that layout you need to add this element to default page template.

Qode

Hello,

Please submit a ticket at https://qode.ticksy.com and provide all necessary details there along with WordPress admin access and our support will check if some images is missing and what might be the problem.

Thanks, Qode

i had to add following code for each page, then its solved:

.page-id-4 .content .content_inner > .container, .page-id-4 .content .content_inner > .full_width { background-image: url(http://bridge106.qodeinteractive.com/wp-content/uploads/2017/11/back-h-1-new.jpg);background-size: cover;}

Hi,

Glad to hear that you managed to resolve this. Background is set with custom css so it could be that code wasn’t imported for some reason.

Qode

Hi there,

Demo import may overwrite your existing content if you have same page names so it would be best to edit landing page over text editing mode and to copy raw shortcodes from it in order to save code with notepad as txt file just in case, so if page is overwrite you can easily restore it.

Or, you can use some landing page plugin / maintenance mode plugin while you are building your website.

Qode

Thank you very much!

Hi again,

Please provide WordPress admin access and a login link in a ticket at https://qode.ticksy.com and our support will check this on your end.

Thanks, Qode

Hi there, I’ve submitted the ticket #1512810. Still waiting for the response from the support team. Please solve the issue asap. Thanks.

Thanks for the ticket ID. I have informed support team and they will reply to you as soon as possible.

Qode

Hello,

You can set just one category when you edit page from Qode Blog section https://www.screencast.com/t/ibQvhrGD

Qode

Hi there,

Anchoring functionality will work for header menu items only as explained in theme documentation http://bridge.qodeinteractive.com/documentation/4-quick-setup/4-2-header/4-2-3-assigning-menus/4-2-3-1-anchoring/ . From links within content or widget areas you can only link without easing animation by targeting row ID.

Qode

Hello,

Regarding setting up caching plugins general instruction is to enable caching features one by one and to try every page on your website in order to check if everything is working. If something is out of order please disable last enabled feature / change it’s setting, clear plugin cache, and try again.​ If you have problems with some caching plugin try some other. We have positive feedback from users regarding WP Fastest Cache plugin so maybe you should try it.

Qode

Hello,

Support needs to check this on your installation so please contact them by submitting a ticket at https://qode.ticksy.com and provide WordPress admin access and a link to a page with issue.

Thanks, Qode

Hi there,

You need to edit row and to change background image https://www.screencast.com/t/uRO9xGr9T . If you want to animate image, you should then remove background and to add image inside column with image element.

Qode

Hello,

Thanks for submitting the ticket. We have informed support team, and they will reply to your ticket as soon as possible.

Qode