8685 comments found.
Hello, Is it possible to have a page link – http://preview.themeforest.net/item/uncode-creative-multiuse-wordpress-theme/full_screen_preview/13373220 and over the carrousel put a heading? I mean a title that will overlay the carrousel.
Hi Maxim1985! Unfortunately we cannot understand what you refer, when you paste links to demos please remove the ThemeForest frame otherwise the link points to the generic homepage: https://undsgn.d.pr/0DMxa4
Sorry about that – https://undsgn.com/uncode/homepages/portfolio-carousel/
Hi Maxim1985, no sorry this is not an option, you can achieve this inserting an heading module in the page and then position it absolute to the contents with some CSS tricks.
Thank you, I managed to do what i wanted using the off-grid option in the rows. After this i used a little bit o css to position it where i wanted. The issue i had with absolute was that this is a multi element page so the user will scroll multiple screens.
Hi Maxim1985 and thank you for confirm! Nice idea, anyway you can use also the absolute method if you insert the title in the same row of the carousel (maybe you need to hack also some position relative), anyway nice you fixed!
the problem with absolute is that the title will go behind the carousel because that is position:relative.
Maybe with some z-index? Sorry but I have not tested, just suggesting…
Good Morning, I have your theme installed and I would like to know how I can delete the date, author and category files from the posts. I do not want to hide them, I want to deactivate them or delete them.
Hi Emontojo! There is not an option to deactivate this area, you can hide it: https://support.undsgn.com/hc/en-us/articles/115000724289
Otherwise you just need to create a Content Block with Automatic Title with the same method described here: https://support.undsgn.com/hc/articles/213459529
It’s the same we use in our corporate site (I think it’s what you need): https://undsgn.com/types-of-wordpress-websites/
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! 
https://support.undsgn.com/hc
Presale question: On Amazon they have a pretty cool mega menu. Never mind the way it opens up but the effect of treating the mega menu as a llightbox, is that possible with your plugin? And also is the menu fast (instantly) loading/opening when clicking? Is it possible to try plugin before buy or a money back period? I want to make sure it works well with my theme on mobile as well which Max Menu does not.
Hi Michaelgimm! No sorry even if Uncode is one of the most flexible themes this is not an option we offer, we invite you to check the demos to have an overview of the native options. No it’s not possible to test a theme before you buy since these are digital downloads and there is not a real return of the product, you can ask for a refund only if there are objective product bugs and the authors can not help you.
Hi, I have found the content block ?uncodeblock=header-features-header-video that supports background video but I cant see how to use my own youtube video in place of the one in the demo? thanks
Hi! You just need to copy the YouTube video URL and insert in the Add Multimedia, please check here: https://support.undsgn.com/hc/en-us/articles/213457149--oEmbed
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Does this theme support Russian language?
Hi and thank you for interest! Yes we have lot of Russian customers, if I’m not wrong you can find some examples also in our showcase: https://undsgn.com/uncode/showcase/#
Menu is not working on Mobile. Help!!!
Hi, pretty odd your menu is not working on mobile as you can see from our demo or from the customers showcase: https://undsgn.com/uncode/showcase/
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Since your last updates, the VC keeps adding/rendering
all over the place, disrupting designs and adding empty spaces. You should probably look into your custom VC and make sure wpautop is fully disabled in the backend editor.
Hi selenaviaggi! This is not an issue of Uncode or Uncode VC, this issue come directly from VC and you can read more here, please follow the links you can check it’s replicable also with native VC and native WP theme, VC authors are alerted and confirm about this: https://support.undsgn.com/hc/en-us/articles/360000130345
Hi,
i got a few questions:
1- There is a way to get the link url of the “Content Block” categories? I was hoping and i really need it to create a menu linked with all the content block categories.
2- In my homepage i’ve set a 2 columns row with content block elements but as you can see from this example: “https://imgur.com/a/7Z9cO” i can’t make the 2 columns to have the same height. Especially when i switch from a tab to another. Any advice?
Hope you can help me! Best regards Fabio.
Hi De1art! 1. Content Blocks are just page fragments and cannot be visualised as standalone contents, maybe there is a bit of confusion with terms but if you need to link your categories pages from a WordPress menu you just need to do this: https://undsgn.d.pr/LutJQt
2. Not possible from a small image understand how you created this section but there is an option in any rows to make columns same height (as told not sure as you have created this): https://support.undsgn.com/hc/en-us/articles/214003585#&gid=1&pid=7
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Hello, I’m interested in buying this theme but I need to know if the theme has been updated to support rtl, thnx
Hi palgeeks and thank you for interest! The official RTL support is ready and this will be published with next update 100% confirmed (unfortunately I cannot give you a public deadline but it’s a matter of weeks).
Thanks for your reply, If I get the theme now, will you help me to activate the rtl version before the release date? or is it hard to be done?
Hi palgeeks, no sorry we cannot activate for single users, it’s now in beta testing and you need to wait the official release date, sorry.
Ok thanks a lot for your time, is there anyway that I can be notified when the rtl version is ready?
Hi palgeeks! You can visit as back in 4-5 weeks or subscribe our newsletter!
Hi, I’m out of support as the client is been slow coming back to me..Could you just tell me how I can make the home page show random sized boxes instead of each one being the same size? I’m using the posts feature that is pulling pages. Many thanks.
Hi Dano007! Unfortunately you cannot have random sized boxes, you can have different size for boxes (Single Block) and random position of the elements (General > Build Query > Random), but this is not the same of random size, please find more infos here: https://support.undsgn.com/hc/articles/213456869
https://support.undsgn.com/hc/articles/115002644249
And is it possible to exclude a page from showing?
Here you are: https://undsgn.d.pr/SCW505
great, that worked thanks!
Hi Dano007 and thank you for confirm! 
I have a question that I hope you can answer. Is it possible to use Uncode as a mobile version site only? I already have a wordpress theme that I want to keep for computer visitors, but I would like to use Unicode for mobile visitors. Is that possible?
Best regards Jens Rydén
Hi jensryden! No sorry it’s not possible use a complex theme like Uncode only for mobile, there are some plugins that make possible use simple themes but you cannot use a theme with a Page Builder like Uncode, the plugins I refer too work only with basic textual contents not Page Builder generated. Let us know if you need more infos!
Hi, does theme support label near price if the shown price includes or excludes VAT?
I cannot find that settings but I guess it should be somewhere.
Hi 22institute! Vat is not a native option of the popular WooCommerce (the most famous WP solution Uncode is based), VAT is plugins territory, you can find different solutions based on your needs.
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Hi, maybe my question wasn’t properly set
I was asking more about template where it’s shows the price. Is there anyway to show label next tot the price if price include or exclude VAT?
What I mean: https://imgur.com/26xaXTL (please have a look at image)
Check this official article from WooCommerce docs: https://docs.woocommerce.com/document/setting-up-taxes-in-woocommerce/#section-10
Hi,
i got two questions.
The first one is the following: The name of the design i have chosen for my page (Blog Masonry) stands recently in front of my personal site info. I don’t want that. How can i fix that?
Screenshot here: https://abload.de/img/siteinfoproblem80qg7.png
The second question is: In a post i used a media gallery with photos. i activated the social icons in the lightbox to share single photos on Facebook. That worked. On Facebook i see a big preview of the shared photo and it’s possible to click a link. Problem is, that this link doesn’t guide to the shared picture in the gallery or to the post itself. It guides to the direct link of the photo. After i reconized that, i activated deeplinking. With that the sharing button doesn’t work right. In Facebook i don’t get the big preview of the photo, only the textpreview of the mainpost. Is there a possibility to fix that?
Screenshots here:
https://abload.de/img/fbpreviewsharebuttoncxsli.png (Facebook preview over share button) https://abload.de/img/urlfbpreviewsharebuttr2s9w.png (the link the sharing guides to) https://abload.de/img/fbpreviewsharebuttonwutsn9.png (the Facebook preview over share button with deeplinking activated)Best regards!
Shimmel
Hi Shimmel and sorry for delay!
1. This is the name of your page, please open this page and modify the name of the page, this is pretty common in WP when you use a “static” page.
2. If you use the deeplink you can use YOAST to assign a specific image to the page (but not specific for any photos): https://support.undsgn.com/hc/en-us/articles/360000376005
Hi, great theme thanks! Is it possible to assign a slider to product categories instead of a static feature image?
Hi ClickCartel and thank you for appreciate Uncode! No unfortunately this is not an option, you can assign a generic slider but not a different slider for any categories. If interested you can send a feature request from here: https://support.undsgn.com/hc/en-us/articles/213714949
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Hi there, my client purchase this site, so I don’t come up as PURCHASED, but genuinely it is fully licensed.
I am trying to fix an issue my client’s website has whereby we are using the ISOTOPE module function to pull posts in. It’s fine on all browsers, but not Safari. We have the latest version of Safari and simply see blank spaces where the content blocks should appear.
I wonder it it’s an issue where the background image isn’t pulling in.
Could you please help?
Hi mah76! Unfortunately we cannot help too much here, you first need to have the PURCHASED badge (otherwise all ‘customers’ should say the same, we are not telling you are not a loyal customer but we just follow the Envato policy), second support is offered in our Help Center (https://support.undsgn.com/hc/en-us), third if you are reporting an odd issue please insert also the link to your website, otherwise it’s pretty impossible to debug in words (I’m pretty sure the issue is not replicable from our demo or other showcased websites).
Totally understand, will ask the client to login from the purchased account and copy and paste my message.
Ok, also ask your client to insert the URL and possible logins to debug, private support is always better: https://support.undsgn.com/hc/en-us
Hello! Is there any events calendar plugin that you recommend to work with the theme? Thank you!
Hello!
Unfortunately no, we don’t have any particular plugin to recommend, however some sites on our showcase have got event sections, so I definitely guess there are some compatible plugins: https://undsgn.com/uncode/showcase/
Anyway in Uncode you can easily create a Custom Post Type for your events and extend the native functionalities to your needs, please find more infos here: https://support.undsgn.com/hc/articles/213457309
If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc
3 days and I still waiting, without a solution for my page problem. Beautiful web design, terrible customer service, what a shame!!!
Hello!
Sorry for the late reply, your ticket has been forwarded to a developer and unfortunately this kind of support can have delays during the weekend
Our apologies, best
Having a lot of issues lately with Uncode on Safari. In Chrome it works perfect, but in safari it doesn’t show my latest blogposts: https://www.happyconsciousliving.com/blog/ Does anyone know what the problem is?
Hello
I can see posts from here on Safari as well. What version of Safari do you use, on what version of Max OSX?
I see differen problem though: you have installed a Google Analytics tracking code that generates some javascript errors, so I recommend you to check it and make sure it doesn’t have error.
Let me know, best
Hi Team, I used ACF PRO for a new custom post type, in backend everythings looks ok, but I can’t show the data from back to the front. I’ve seeing the single.php and copied exactly to my custom post type file. So, Can you tell me where I ahould be paste the field for ahowed in frontend? Maybe after this comment ”/* Display post html */” ? Which class I need to insert into div for look like a description?
Thanks!
Regards,
Hello!
Just to remind you: with Uncode you can create additional post types without using any additional plugin: https://support.undsgn.com/hc/en-us/articles/214003925--Custom-Fields-Posts-Module-
Anyway, if you still need to use ACF Pro, though, and you have problems with it, let me remind you that more specific support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately. I recommend to provide there your WP and FTP credentials, to better check what the problem is. Thank you in advance!
https://support.undsgn.com/hc
I haven’t been able to find a good description on how to customize the button item. I am trying to have a Phone Call Button, but I haven’t been able to make it work.
Besides I wonder how to disable the pagination in the archive pages.
Hello!
If you refer to the call to action button on the header (ex: https://undsgn.com/uncode/homepages/portfolio-designer/) you have to tick the checkbox “Button Style” and you can add additional classes to it: https://undsgn.d.pr/APsYxT More info here: https://support.undsgn.com/hc/en-us/articles/213457169 If I missed something please let me know.
Pagination on archive page is displayed by default. You can use a Content Block instead and assign it to “Theme Options -> Posts (plural form) -> Content”. In the Content Block you can define number of posts, layout, pagination etc.: https://support.undsgn.com/hc/en-us/articles/214002905-Content-Blocks
Let me know, best
How about using the style button for people to push and make a phone call. How do I set it up for that action?
Hi Joglar! You just need to use the normal telephone HTML link for example insert this in the button link field:
tel:555-555-5555
