450 comments found.
Anyone else having problems with the demo site?
Hello,
What problems do you have with the demo site? Let us know more at our support platform : support@modeltheme.com .
Regards
Can i use ethereum instead of bitcoin?
Hello,
Please send us a message at support@modeltheme.com with more informations about your request.
Regards
Is there a way to arrange the tokens and put a different background on the selected
Hello,
You can prioritise the listings by their importance by selecting them to be Sticky and the selected ones have a yellow border. Send us a ticket at modeltheme.ticksy.com to help you further.
Regards
I did make them sticky but they don’t turn yellow or push the listing to the top. A ticket has been open with a few other problems.
Hello,
I just replied to your ticket, have a check !
Regards
trying to update the visual composer but cant be updated
Hello,
Send us a ticket at modeltheme.ticksy.com with your WP log in information to have them manually updated.
Regards
Previous Comment a User had was how to add other crypto coin images. Add the image as static. So i did however they are smaller than the others pre set icons.
Hello,
Have you checked that are at the same resolution with the predefined ones? Send us a ticket at modeltheme.ticksy.com to have a look.
Regards
Hi, the demo page is down. Could you repair it? Thanks.
Hello,
The demo is now available. We had a small server downtime.
Sorry about that.
Lovely designs for cryptocurrency websites. Included it in this list of the best bitcoin and cryptocurrency WordPress themes.
Importing demo content is taking ages and still its not loading. Is there any specific steps need to be taken for importing the demo.
Thanks
Hello,
Please send us a ticket at modeltheme.ticksy.com so we can assist you with the demo import.
Regards
Hello, support I have a quick question before purchasing.
1. On the Exchange homepage the exchange button does not work. After you enter the amount of BTC you want to buy in USD and you click the action button I don’t see anything. What is wrong there?
2. Can I add other currencies? If yes which currencies can I not add and how do I add the ones I can add?
Thanks.
Hello,
1. By default, the calculator only converts the currency to show at what price can you get it but the button does not have a functionality added because is not linked to a wallet. It is up to you to add the link to your smart contract.
2. This plugin is not developed by us, so you can contact the creators to know how you can add more currencies.
Regards
How can i see the user functionality on your theme,,,
Hello,
Please check the My Account button from our website and log in with the provided credentials to get access to the user dashboard.
Regards
I am getting an error:
One of the plugins is invalid.
after installation and activation of required plugins. It keeps crashing the whole admin page with the error MySQL gone away.
I disable the plugin and enable each one after the other. I noticed “Virtual Coin Widgets For Visual Composer” is the fault plugin. Please look into this and fix.
Demo installation not working. Stuck @ 38% on localhost
Hello,
Please send us your message at modeltheme.ticksy.com so the support team can assist you.
Regards
I just need you to tell me what to do to install the demo without hanging. I am currently on localhost and you can’t connect to help.
Hello,
Check the Demo Data that comes with the downloaded folder, import the content.xml which contains the entire demo through the WP Importer. It is the same output only this way is manual.
Regards
I am getting error when I tried to use MT – Contact + Social Link
Fatal error: Call to undefined function bitcurrency_redux() in D:\Inetpub\xxxxxx\wp-content\plugins\modeltheme-framework\inc\widgets\widgets-theme.php on line 39Hello,
Please send us a ticket at modeltheme.ticksy.com with your WP log in information to have a check on this request.
Regards
I opened a ticket; for hours now no response.
I have replied to you, have a check !
Regards
Why is that when i disable Floating Social Button it show blank circle? You should have done if(!empty($link) && !empty($fa_class)){ //output content; } before outputting your content. Now I have to do it manually.
Please why is your \wp-content\plugins\modeltheme-framework\inc\widgets\widgets.php full of bugs and errors. almost all the widget throughs error. Please fix.
Fatal error: Call to undefined function twitter_time() in D:\Inetpub\wwwroot\xxxxx\wp-content\plugins\modeltheme-framework\inc\widgets\widgets.php on line 72Hello,
Please send us a ticket at modeltheme.ticksy.com to provide you the fixed file for the widgets.
Regards
dude cant import the demo any of them it gets stuck in 6 percent
been trying for 2 3 hours now
Hello,
Please submit a ticket with your WP Credentials at https://modeltheme.ticksy.com/submit/#100011624 and we will gladly assist you in order to complete the import.
Thank you!
i have already submitted the ticket
We are having problems running your code. It returns a lot of errors and there are empty functions. help pls
Hello,
Please send us a message at modeltheme.ticksy.com so the support team can assist you.
Regards
Hi I just get your theme I want to install ICO listing Can you set this up for me
Sure, please send us a ticket with your WP Credentials at http://modeltheme.ticksy.com/
Thank you
New functions “Cryptotools” but not in documentation. How to set up the “submit ICO” for users? there is only a point in dashboard “Submit ICO” but with no function? Why? Why you add new features which are only “look good?” No Explanation?
Hello Ben,
You will have to import the demo to your website, the Submit ICO is one of the pages that comes with this new version. If you do not have it, create a new ticket at modeltheme.ticksy.com to provide it.
Regards
Can you please tell me how to update this theme?
Hello,
Please send us a ticket at modeltheme.ticksy.com so the support team can assist you.
Regards
Kindly update your logs.. What is new in April 3rd update?
Hello,
The update covered issues found with version 2.0 and tried to patch them. No new things were added in the theme.
Regards
Can you tell which issues? because i have edited some files, and want to know if i can skip the update
[NEW] - Mega Menu is now part of Cryptic Theme;
[IMPROVED] - ICO Directory listings;
- Multiple fields search form has been added;
- Sponsored (featured) ICO feature has been added across all ICO shortcodes / templates(table view, grid view, shortcode view);
- Minor stylings on the ICO directory listings feature
[IMPROVED] - Minor Styling on header / footer parts;
Thanks. But I checked with a file comparison software, no folders/files have been created after 26-3-2018 and there are no differences with v2.0 ..Maybe you have uploaded previous version again by mistake?
Let me make a quick check.
Update: Seems that you are right. The reviewers only added the main banner. the current live version is still v2.0 instead of v2.1.
We will submit a new update today.
Regards!
Hi, Demo not working, please fix. Thanks.
Hello,
Please send us a ticket at modeltheme.ticksy.com so the support team can assist you with the demo import.
Regards
Hi, I mean your live preview. Would like to check it before purchase, thanks.
Hello,
Please check it at this link: https://cryptic.modeltheme.com/ and let me know if it’s working in your region.
Regards
I tried creating a ticket on the ticket system but it says the purchase code is for another item. Here is my issue:
The logo on the header is too close to the other menu items. I have the V4 header layout selected from the theme settings. The password to see the website is: BitCurr3ncy
The site is here: https://bit.ly/2uKOMbd
Hello,
If you are unable to create a ticket on the support platform, then send an message at support@modeltheme.com to assist you there.
Regards
Hi modeltheme. I just noticed after purchasing that all of the pages have multiple H1 tags, mainly due to the widget titles being styled this way, H1s with classes attributed to them. This is extremely bad for SEO as there should be only one H1 tag (the main topic of the page). Is there any way to remove those h1s without creating a child theme and editing the way widgets output the html?
Hello,
Please send us a ticket at modeltheme.ticksy.com so the support team can assist you with your request.
Regards
