434 comments found.
Hello,
nice Theme… Do you provide a Business-Icon package?
Thanks a lot
Hello,
Now, this theme supports Awesome icon: https://fontawesome.com/v4.7.0/ and Elegant icon: https://www.elegantthemes.com/blog/resources/elegant-icon-font
What icon do you want to use?
Thanks for interesting our theme.
Hello, please submit ticket to be help soon: https://oceanthemes.ticksy.com/
Thanks.
We are having major issues with the Theme mentor. We purchased the Regular License for 59.00
I have used other themes and they worked fine. I am under the assumption that what I saw on your website is what I would get. What I am getting is something that I have to build, everything myself.
I am using Blue host and used the theme upload that did not work and then I uploaded it using FTP. It still is just looking like a basic blog.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi,
We have installed the mentor theme, but struggling to find out how to add workshops. I am unable to find the documentation for this theme. Please help advise where we can add workshops and where I can find the documentation.
Workshops Link https://www.acquirecoaching.com/site/workshops/Thank you, Regards, Fayaz
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi – i’m web developer both (frontend + backend) – i have done lots of projects for themeforest. if you need a developer please mail me at tfdeveloper.mike@gmail.com
“i am sorry if this comment distrubs you”
Dear Author,
yesterday I bought your template and have to admit that I like it very much. I changed the header menu style and the calendar logo has been replaced with ICON_CALENDAR text. The website is http://topminds.pl.
Could you please kindly let me know how should I fix the issue?
Thank you in advance, Michał.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi, I’m interested in buying Booked. After trying the Admin demo I have a few questions:
- Can I link Booked to my Google Calendar in a way that when I block a time frame in Google Calendar it will no longer be possible to make a booking in that period ? If so, where is it in the Admin demo ? - Can I use European times like 20:00 hrs instead of 08 pm ?
Thanks, Nico.
Hello,
I think if you’re interested in buy Booked plugin, you should contact Booked plugin author to clearly this problem.
Thanks for contacting.
hello, i am thinking on buying the theme: Is it possible to add workshops (http://demo.oceanthemes.net/mentor/workshops/) without a date or place if there isn’t any? thank you very much
Hello,
If you buy this theme, we’ll help you this problem. It’s possible and very easy to custom.
Thanks for interesting our theme.
ok thank you very much
Hello! My import demo data is failed with following errors Can you please assist?
Errors that occurred during the import process: Error load data from the file ’/default/posts.txt’. Please, try again!
Error load data from the file ’/default/theme_mods.txt’. Please, try again!
Error load data from the file ’/default/theme_options.txt’. Please, try again!
Error load data from the file ’/default/widgets.txt’. Please, try again!
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi, It’s unclear to me where/how I choose the different header/footer styles, colors, fonts, etc. I’m also getting a 500 error when I try to install the demo data.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
My code does not activate Slider Revolution.
Hello, this is not purchase code of Revolution Slider, if you want to update plugin, please submit ticket to be help. Thanks.
I´m sorry, I did not understand. I´ll rephrase. Is Revolution Slider license included with the theme Mentor? If it is, where do I find the code to activate it?
Hi, we aren’t allowed sharing extended license, so Revolution Slider license was not included with the theme Mentor or any other themes. Hope you understand.
Thanks.
Dear OceanThemes team, how can I adjust the height of the header? In the mobile version it is very high and I would like to have it smaller. Thanks in advance, Margot
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi, just downloaded and installed the demo data.
Site is productivityculture.com
Not sure why I am receiving those errors and it seems the home page is not fixed.
Would appreciate your feedback. Thanks
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi,
Is it possible to insert a custom icon in the “Top Icon Class/Text Button”? Or at least just a text?
Thanks 
Best regards, Jesper
I have submitted a ticket: https://oceanthemes.ticksy.com/ticket/1567798
Hello, please check your ticket now. Thanks.
How can I change the icons on the home page and replace them with other icons.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi, I want to change the Blog page layout to “full page width” with no Archives, Tags or Search Bar on the Right Side. Is there an option for this that I’m not seeing or do I have to hack the code? Thanks in Advance. Ken
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
I bought this theme a month ago but I have had a lot of issues. Is there a way I can get a refund?
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
The theme is very slow, is there a way I can fix it?
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
hi,
I bouth the Mentor theme, I could install the theme but I am trying to import all content (images, etc) and I could not find the way to do that. I also don’t understand if I need to import a special demo.
Also I did not find where a put the purchase code on the wordpress dashboard. The revolution slider is not available.
Thanks, best, Adriana.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Page builder is not letting the homepage load. help!
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you