Hi hudica17 and thank you for interest!
Unfortunately it seems that this is how your old theme is created and I think you cannot find it automatic with any new themes, the problem is that this seems proprietary of your old theme.

If you bought your item and additionally paid for them to implement that feature is it possible?

Hi hudica17! No sorry this is not a service we offer. If you need extra customisation services you can follow this: https://support.undsgn.com/hc/en-us/articles/115000555209

Hi celediaztristan and sorry for delay! Maybe I don’t get you properly but right now this is the expected results, on device you can show a poster image instead of the video background, when video backgrounds on mobile will be supported by all devices we’ll add this as an option: https://support.undsgn.com/hc/en-us/articles/115000721729

Hi filmxposed, no our idea is to ask you to open a private ticket (as suggested 3 days ago), ask your installation logins and helps. What you missed is that our product is still not installed, here the problem are all with your server (not able to upload a popular theme) but we’ll take care of you anyway.

I am really frustrated with this need to make a point that ins’t resolving the underlying issue. When I contacted you, as clearly seen above, you first told me to contact my host about upload limits. You said alternatively, if that did not work to open up a ticket. After following your advice and changing the upload limits, I wrote again saying I had the same problem. Now I have submitted the ticket, I waited because i thought maybe the upload change took time to take effect. Which is stated in my question yesterday. Which was ignored and I am constantly told to start a ticket. I have done so and it is my sincere hope that this will be fixed. It doesn’t help to have this type of back and forth about what I didn’t do. That is not acceptable support or customer service. I am no longer replying here as this is not helping. Thank you in advance for your help in fixing this issue.

In fact this wall is not for support, please evaluate that without your access (you cannot share you access in a public wall like this) we cannot help too much. Anyway Ivo is taking care of you. PS: This is the first ticket we have from you: https://undsgn.d.pr/bnHmD2

Hi alexmeadeint! You need also to activate the Poster image (https://undsgn.d.pr/R1sZPc) otherwise you use the normal embed mode and lightbox is not possible (consider a post with video), then set the lightbox options (lightbox tab) and you have exactly what you need.

Hi Marketr and thank you for interest!
Yes it’s possible to include categories as well, this is a very different layout but the options is available for any layouts: https://undsgn.com/uncode/homepages/blog-metro/

Awesome! Thanks for the quick feedback, I have just purchased the theme and installed it. Great experience so far and I am impressed by the level of customization allowed. It’s really crazy (in a good way)!

Just a small UX suggestion though: when using the visual composer to update the settings of the blog layout, most of the options have switch/toggles (yes/no) with white or light gray colors. These colors are really close to each other and it took me a while to understand which one means the option is selected (turns out gray=selected but gray is usually a color used for disabled options). Why not use the classic blue (selected)/gray (inactive) pattern? It’s a small thing but I believe it would make the UX a lot clearer for new users.

Keep up the great work!

Hi Marketr and thank you for appreciate Uncode!
We prefer a clean UI than the evident buttons of native VC, anyway maybe you have a different monitor (testing on native Apple display it looks good). Btw if you want to modify it you can use a code like this in the “uncode/core/theme-options/assets/css/ot-admin.css”.on-off-switch

.slide-button {
    background: #333;
}

If you want you can send a suggestion from here: https://support.undsgn.com/hc/en-us/articles/213714949
And if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team! Thank you!
https://support.undsgn.com/hc

Hi Gott and thank you for appreciate the GDPR options!
Unfortunately I don’t properly understand you necessity or design idea, can you please upload a screenshot?
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Thanks for the quick reply. I will post my question in the support center. Thanks.

Hi and thank you for confirm!

No it’s just a matter of options, with Uncode you can use the unique Content Block method to create your category pages as you want (all options you see in our demos): https://support.undsgn.com/hc/en-us/articles/213459549
You can check also this video (not refers to product but the procedure it’s the same): https://support.undsgn.com/hc/articles/214006485

Woocommerce Products Too?

Yes as told you can create the Metro style also for products across all your site.

Hi faba1982! Yes you can easy workaround this just creating 2 differetn Posts modules and using the Offset option (https://undsgn.d.pr/qwlABL), something like this example where the first Posts module is completely different from the others: https://undsgn.com/uncode/homepages/blog-magazine/
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi maxruebensal! This just works with the String Translator of WPML as you do this with other plugins or WordPress fields. We don’t work with Polylang but there should be the same options, btw the Privacy Plugins just works as other plugins, I think Polylang have an option to translate strings as well.

So should I upload the same xml config file then?

This should be the features for Polylang, otherwise ask their support how they manage the translations of strings: https://polylang.pro/doc/strings-translation/

Hi MetalPotatoUK! Unfortunately we are not able to replicate as you have read so, as suggested multiple times, if you need support please open a ticket in our Help Center so we can access your installation and check! Thank you!

Hi efdesignbr! Yes it’s possible to show the “add to cart” and also the quantity, in case contact our support after the purchase so we can help with few lines of CSS code.

i mean visible at the loop. Is it possible?

Hi efdesignbr! Yes with a few CSS we can suggest you can have this.

Hi and sorry for delay! Yes you can build you new site on a development server and then move live, there are also a few migration plugins that can help you! Let us know if you need more infos!

Hi and sorry for delay! Don’t worry! If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi! This not means something is broken and this WooCommerce update is just from 3 days ago, as always an update will be published pretty sojn (just few days), please find here more infos: https://support.undsgn.com/hc/en-us/articles/115004005069-WooCommerce-outdated-templates

Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi and thank you for interest! Unfortunately Uncode is only available for WordPress.

Hi! I’m sorry but I don’t understand you, do you want to remove the likes as our actual demo?

Yes. Remove likes so it looks like your demo.

Hi! We’ll publish this update this monday, infant with the new GDPR law it will be no more possible to use functionalities like this that use the users IPs (to avoid double likes), just wait until monday for the update!

Hi Loki180! Don’t worry if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Thank you for the fast reply.

I would love too but I’m working on the site on behalf of a client and don’t have any license number nor access to their Envato account as they’re away.

Hi, you should really ask your customer access, otherwise all users with pirate version should ask for help, this is a requirement when you ask support for ThemeForest themes, anyway check if this helps but we cannot help more without purchase code verification: https://support.undsgn.com/hc/en-us/articles/214006385-Main-menu-too-long

Hi Zinza! In the last days I saw many plugins and basically if you just need an Opt in/Out they all work. Anyway please consider that none of the consent plugins remove Google or Pixel from your code, these plugins just create a logic that then you need to implement to activate/remove some features. Anyway we’ll publish an update (today or at least monday), where you can benefit of an amazing consent integrate tool for all the main features you can use in Uncode related to personal data.

Hi AGFineArt and thank you for appreciate the effort!
We’ll publish today or at least this monday an update and lot of infos in our documentation. We are sorry but we are few days behind the schedule. You’ll have also a new amazing tool!

Hi MetalPotatoUK! Yes this is possible and basically it’s the same method we have created our showcase: https://undsgn.com/uncode/showcase/
You just need to set this option and insert the links in the Single Block tab: https://support.undsgn.com/hc/articles/213456869

Thank you

Hi MetalPotatoUK and thank you for confirm!