26687 comments found.
Hi. I noticed a cool animation on your demo website, which is effect of typing different words ( ex. “create your blog/shop/portfolio”) I would like that on my website. Is this animation included and customizable? Or it is something that I would need to do myself or hire help? I currently don’t have a website, but am planning to buy this theme. Thanks.
Hi,
Thank you for writing in! If you buy our theme, you’ll get that element with typeout effect included. And you will be able just to add this shortcode on your page and add type out endings.
Best, Qode
hello…on this home page the white contact section is not displaying on the bottom of the browser window…it’s pushed up…is there a way to fix it? http://tobakdiamond.com/
Hello,
Please, submit a ticket at https://qode.ticksy.com and include your site URL with wp-admin access and our agent will gladly assist you there.
Best, Qode
Hello, on my website I’ve installed the 11.0 version of Bridge. Everythings works well but website has always been very slow. Updating the theme can serve to improve performance?
Hello,
It could be there is room for improvements and you should follow suggestions from GTmetrix Just visit this website and test your page speed time, and then follow instructions for improvement. Yes, you should also update theme and included plugins such as Visual Composer.
Best, Qode
Hello! I am having issues with the menu. I currently have the Bridge theme version 11.2. I recently added some new links to our top navigation menu. However, if you are on our home page, only see the old version of our menu without the new links is active. If you click another page within our site, the updated menu with the newly added links is then active. The home page has the old version, all other pages have my updated version. Any thoughts or suggestions? Thank you!
Hello,
We really need to take a closer look. Could you, please, submit a ticket at https://qode.ticksy.com and include your site URL with wp-admin access so our support team could investigate and check this closer. Also, we could suggest to update our theme first to the latest version.
Thanks, Qode
Is there only one ‘Element’ in they WPBakery Builder to display a Blog and that is ‘Latest Posts 2’ ? If so it’s very rigid and offers very little customization for example my client wants to only display one post on the homepage (Latest post) but does not want to display date or author and there is no way to do this or am I missing something? Im looking for something along the lines of Masonry like you have for Portfolio displays. Please help thanks.
Hello,
Please, submit a ticket at https://qode.ticksy.com and include your site URL with wp-admin access and our agent will help you with anything that could be done using our theme.
Best, Qode
Hello there,
Please, try to check Official Manual for this plugin https://www.themepunch.com/revslider-doc/slider-revolution-documentation/ or if you need further help, reach our support team at https://qode.ticksy.com/ Just include your site URL with wp-admin access.
best, Qode
this template is too heavy, and make the website very slow. I minify the js and css, use cdn, but still slow.
Hello,
Speed depends on many factors, from server response time, memory limit, PHP version to amount of images, scripts and plugins which are used on your installation, and depending on everything listed above load times can vary greatly.
Here are some general tips for speeding up your website, and please note, you can’t minimize files like js.php and css.php, because they are dynamically created.
1) You can check how to optimize your website here: (in this part, minimization of those files will be mentioned): https://gtmetrix.com/
2) Optimize your images with some tool: www.jpegmini.com/
3) Also you can install some plugin for cache, like WP Fastest Cache:
https://wordpress.org/plugins/wp-fastest-cache/ http://wordpress.org/plugins/wp-super-cache/ https://wordpress.org/plugins/w3-total-cache/or premium one http://wp-rocket.me/
4) You can enable gzip compression on your server. You should paste this code to .htaccess file located in your folder (note that wp fastest cache plugin have option for this so you can skip this if you are using it):
<ifModule mod_gzip.c>
mod_gzip_on Yes
mod_gzip_dechunk Yes
mod_gzip_item_include file .(html?|txt|css|js|php|pl)$
mod_gzip_item_include handler ^cgi-script$
mod_gzip_item_include mime ^text/.*
mod_gzip_item_include mime ^application/x-javascript.*
mod_gzip_item_exclude mime ^image/.*
mod_gzip_item_exclude rspheader ^Content-Encoding:.gzip.
</ifModule>If you need further help, our support team is on your service at https://qode.ticksy.com
Best Regards!
Qode
Hello, I would like to add fullscreen youtube video to my website. Like on adele.com. The first what you see is a full width video picture, when you click on the button, the video starts in full screen, and you can close it with X. How can I do that with your template? Thanks for your time and help! Have a nice day! http://adele.com/home/
Hello,
Please, submit a ticket at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly help you with anything that could be done using our theme.
Best, Qode
Hi,
I was just wondering. I’m creating an design without a demo. It also has a blog on a separate page, is it possible to show it like this: http://bridge232.qodeinteractive.com/ – full post and then list style? And I can’t seem to find where I can add the excerpt, it shows the complete post and how to change the image size.
Thanks! 
Hi,
This page has been made using Blog Carousel and Latest post elements https://www.screencast.com/t/zYdIxsn35j And here are screenshot to check settings for both shortcodes we have used https://www.screencast.com/t/W4PRF1YYoBj https://www.screencast.com/t/Kehy9vOa https://www.screencast.com/t/qDiabXRqv We hope it will be helpful to recreate the same on your side. For excerpts, you could set the number in QOde Options > Blog https://www.screencast.com/t/gWero9jdBest, Qode
Yes thank you so much!
Could you only tell me what the custom row layout is, that is used with latest posts and sidebar?
Totally forgot to ask, but is it possible to change the size of the featured images on the left? I’m getting them in squares, but on the demo there more landscape.
Hello,
You are welcome. We have added images that are in landscape mode as you could see from here https://www.screencast.com/t/PGqm64JdgMYR
Best, Qode
Ah okay, I saw it but I thought (and hoping ;-)) there might be a setting for it. But thanks again!
You are welcome!
I have submitted a ticked but received no response. Please reply
Hello,
We located your ticket and it has been assigned to our agent who is working on it. So, you could check response on ticksy soon.
Best, Qode
Hello, is it possible to have one page in the menu a different colour? I want the contact page to show in red. Rest of the menu in white.
Hello,
Yes it could be done using custom css. Feel free to reach our support team at https://qode.ticksy.com and include your site URL so our agent could help you with this part.
Best, Qode
Hello, after latest Wordpress update compliant with GDPR, I cannot see checkbox acceptance in blog comment forms. Is there anything I need to setup? thank you
Hello,
Please, submit a ticket on our support at https://qode.ticksy.com and include your site URL with wp-admin access so our agent could check this closer.
Best, Qode
Hello, I wish to use the new demo 86 content as a preview for a new website, the user will be allowed to preview what their site “might” look like, I will be using a fully paid for bridge theme, this is not a permanent use of a license for a website though, it just allows users to preview a sample website. Can I ask if this is ok, you can contact me offline to discuss if you wish? Thanks, Mike.
Hi there Mike,
By terms of regular licence on Theme Forest, you are allowed to use one licence for one website on one domain. You could find more about it here https://themeforest.net/licenses/terms/regular
Best, Qode
Hi there, thanks for getting back to me, as per the regular license I plan to use one license for one website on one domain as a preview/example tool. A user will enter their business name in a form field and then see a pop-up preview of what their website “might” look like (this is a preview, purely an example and this previewed website is never used). I believe this is ok as stated in the licence: “You can modify or manipulate the Item. You can combine the Item with other works and make a derivative work from it. The resulting works are subject to the terms of this license. You can do these things as long as the End Product you then create is one that’s permitted under clause 3” Best Regards, Mike
Hello Mike,
If you will add just images of previews, than it is completely ok. For any other doubt, we could suggest to contact Envato market directly, since they wrote licence policy. Thanks
Qode
Hello,
I will contact envato, however I can send you an example link of what I am talking about if it will make things easier to understand? I would need to send it privately?
Thanks, Mike.
Yes, you could reach us here support@qodeinteractive.com
Best, Qode
hi how are you? im having some troubles. Yesterday i install the las update of the bridge template, but today when i see my site, a lot of thing have been changed, like fonts, colors, some css styles. But when i go to qode configuration, the options are the same that i have before this update. I save again just in case, but nothing happend.
have any idea how fix this?? thanks a lot.
Hi,
Thank you for writing in! Did you try to just save settings in our Qode options, clear all the cache and then check this again?
Best,
Qode
thanks for answer. yes i save so many times and delete cache with many differents plugins and nothing.
Also i change the qode options, to see another change in the site, for example color, and nothing happens. I can do nothing with that.
Hello,
Please, reach us here support@qodeinteractive.com and include your site URL with wp-admin access so we could investigate this. Thanks
Qode
thanks, right now im writing the mail.
Thank you. We will check it asap and continue conversation there.
Best regards!
Hi There
I am looking to do a recruitment website with job listings. I like the functionality of the listing system on this demo http://bridge91.qodeinteractive.com/job/il-casaro-pizzeria-and-mozzarella-bar-7/ .
I was wondering, with the “Contact this business” pop up contact form, is this auto generated with the listing? As in, if it is submitted, when the admin receives the email will it tell them what listing item is has come from?
Thanks Caitlin
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
Hi, I’ve just updated the theme, plugins and Wordpress. Everything is correctly working, excepting for Woocommerce Discount codes: I don’t know why, but I can’t visualize this tab. Woocommerce support has told me that it’s a “theme issue” for sure. Can you help me to understand? Many thanks!
Hello,
Can you please send me the page in question? Thank you.
Qode
The site is not already visible, but you can see the issue here https://adobe.ly/2ISvtDD. At the same time, the footer is not wide, even if boxed mode is not on. Thanks!
Hi,
Since we can’t have access to your website, we couldn’t investigate any further blindly. Please move your website to some online hosting and we’ll gladly look into this more.
Qode
Hi, I’ve solve by myself the Discount coupons issue. Now, I’d like to solve the footer issue too. At this link https://tlslab.it/valigia/ you can see the same problem of the main website: the footer before the upgrade, was wide and now it is not like that anymore. Boxed mode is not active. Many thanks!
Qode
Mm.. before the update, the footer was look like the demo http://demo.qodeinteractive.com/bridge71/: full width and texts had some margins. What’s wrong with my version?
Hi again,
It is because you’ve enabled Passepartout that is not presented on our demo site. https://www.screencast.com/t/q5nllwpZOugL In that case you could add this part of code in Custom Css: .footer_top.footer_top_full { padding-right: 5%; padding-left: 5%; }Feel free to edit value for the paddings.
Best, Qode
Ok, thanks! One more thing I don’t understand: the passepartout is useful to have the white frame around the slider and all the other wide images, indeed, if I switch it off, I will lost all the frames. In your demo, the footer is wide, but the images have the white frame https://adobe.ly/2sF9Uvu. What is wrong in my settings? Thank you again!
HI,
Yes, that is right. Here you could check what exactly we have set for Passepartout https://www.screencast.com/t/NVXpirCs0Bs If you are still facing any issue, we will need to check this closer. Please, reach our support team at https://qode.ticksy.com//
Best, Qode
Hi, I just installed this theme and I am trying to edit pages but when I try to edit a page in the admin section. I get this error “Content Encoding Error The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.”
when I look at the console log i see this error “TypeError: wp.media is undefined” qode_tax_media_upload http://auroch.life/wp-content/themes/bridge/framework/admin/assets/js/qode-tax-custom-fields.js:32:13can you please advise on how to fix this issue. thank you
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
Hi, I need the Winery Template for my site, if I buy Bridge Theme, can I “copy” any os your templates using some tool included on the theme? I need assitance with this doubt.
Thank you.
Hello,
When you purchase Bridge, you may run one-click importer tool, which downloads specific demo content on your side, that you can later on modify to your desire.
Qode
Thank you! Can you send me a link with que process? I don’t know how can I do this…
You are welcome! Our support team will gladly help with this part. So, there is no need to worry about it.
Best, Qode
Hi, possible to achieve this in the template? based on your demo?
https://ibb.co/nDawkyor is it just a simple tab?
