Hi team_krill! The 5.5.1 was published 2 days ago and as any version will be part of next update of Uncode. Anyway please note that in this version they just fixed the “WPBMap Uncaught Exception” for dropParam and addParam API methods.

Hi Joglar! Not sure what you refer exactly, but also a blog is a listing or for example you can create a new Custom Post Type, this really depends on the features you are searching: https://support.undsgn.com/hc/articles/213457309

I am looking for something like this https://themeforest.net/item/listingpro-multipurpose-directory-theme/19386460

Hi JPstoreayurveda and thank you for interest! Uncode shop is based on WooCommerce (the most popular ecommerce solution for WordPress).

Hi! None of your website images are visible on mobile or some background you have applied? It’s really not possible to understand without a check, I can only think about equal height columns on desktop that have no contents on mobile and so collapse (you need to set a min height). Anyway I f you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi NerdCommerce, what you refer with roadmap option? Is this a new module or do you refer to the Uncode roadmap?

What I need is something like this but obviously nicer and in your modern design style:

http://crypterio.stylemixthemes.com/ico/#ico_timeline

Hi NerdCommerce, it’s pretty easy to create this with the Uncode elements and the Page Builder, anyway you can send a feature request from here: https://support.undsgn.com/hc/en-us/articles/213714949

Hi AGFineArt! Not sure what you refer but you just need to insert one of the Consent names and you are ready, please find more infos here: https://support.undsgn.com/hc/en-us/articles/360000911529

Hello again! I have create a Privacy and Cookie Policy widget for the footer with Iubenda. The problem that I have now is were do I add this code?

Privacy Policy

Thanks for any help!

Hi, you can insert in the footer copyright area if you work with the not automatic copyright (you can insert copyright texts manual).

Hi mattmclellan! You just need to set this layout from the Theme Options > Post, then any post will have this layout, please note that if you have installed demo contents there are some posts that are styled with the Page Options (that override the generic options), so I invite you to test on a new post. Anyway if you have problems and if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately accessing your installation (you can also notify here the ticket ID when opened)! Thank you!
https://support.undsgn.com/hc

Hi TEAM_G! JavaScript is not influent on server, JS works only in the browser. Anyway you say that you use Uncode for “long time on many sites”, so I suppose you didn’t have this problem right? Now that you have this problem on one server you complaint that the problem is the theme? If this fails the problem seems only be related to this server (https://undsgn.com/uncode/showcase/). I suppose this is a new installation right? Anyway if you need dedicated support to debug what is happening in this server, support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi calzadostore! No this megamenu is not part of Uncode but since they use our theme for their promotional site, I suppose it’s perfectly compatible. Just to be sure you can drop them a message.

Hi ChronicQuip! Unfortunately we don’t have other reports and it’s not easy to understand only by a screenshot. Please send the link to this page so we can check the code and in case create a quick fix for you. Otherwise if you need private support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately!
https://support.undsgn.com/hc

See what we mean here and try to run the site in mobile view goo.gl/a4fHWM

Hi ItsThatGuyEnrico! It seems that you have wrongly modified the skins of Uncode, in fact you have a dark skin menu but you have applied the colors of the light skin, please note that this can create also other problems: https://support.undsgn.com/hc/en-us/articles/213459749
You can fix pasting this code in the Theme Options > CSS (but this is only a quick fix, you should review your skins approach):

@media (max-width: 959px){
.submenu-dark .menu-smart a {
    color: #fff;
}
}

Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi 8thns1! The category page is using the native WooCommerce but in the homepage you are using Visual Composer to create and this shortcode is not supposed to interact with the Visual Composer. Are you not able to insert this manually with the Page Builder in the homepage (there is also a RAW HTML module).
PS: Anyway really nice customisation of Uncode, let us know if you would like to get featured: https://undsgn.com/uncode/showcase/

Hi. I’m searching to add using frontend but dont have any option to. We are using product post carusel.

The hook for the shortcode is working, but the shortcode not displaying the wish icon. example with plugin deactivated (https://jun8thns.kinsta.com)

Before the last uncode update everything was working fine.

Any suggestion?

Hi, sorry but in this last link things are working or not? I see you have the last version of Uncode and icons too: https://undsgn.d.pr/vxLFqv
PS: Possible I’m missing something…

Hi whistlingb! No sorry actually we don’t have any reports not here not in the Help Center, anyway if this is something worked for you and now is broken without any actions (updates or plugins) this suggest you have a possible server issue (in fact a theme is a set of static files while the server not). Anyway the site icon (favicon) can be changed also with plugins while then taglione in the WordPress Settings too.

Hello! Thanks for the lightning reply. I went back to the basics and hunkered down for a few hours and tested server configurations as well as all plugins individually. I managed to find the conflict (was a plugin issue). Again, thank you.

Hi whistlingb and thank you for confirm!

Hi flyhead! Yes exactly you hit the point, our demo has too many addons (panels, chat plugins) and cannot be used as real life example if you use speed tests. Moreover today we were working on our infrastructure. If you are interested in this matter please review these articles:
https://support.undsgn.com/hc/articles/115004172089
https://support.undsgn.com/hc/articles/115004168269
Anyway here you can test some real life Uncode websites, note that some users don’t care about speed tests while other do and results are pretty impressive for a multiuse WP theme: https://undsgn.com/uncode/showcase/

Thank you for your answer. So have you used some of the optimisation practices you recommend in the post in your own website?

Hi, as told you above our demo as too many extra widgets, so even if we use these practice you cannot expect to see same good results on speed tests that you see in customer showcase (just to name one the chat plugins degrades speed test of several points, more we have panels, demo selections etc etc).

Hi, definitely the Megamenu option is here (tested just to be sure also in random customers installations): https://undsgn.d.pr/eZzf5h
In fact here you cannot read any users complaint about this problem (and without a single previous report I cannot help), have you tested on a new installation or verified that is not caused by extra plugins you have installed? Moreover is this a new installation?

I can odd out plugins as a cause – I’ve checked it on a test site now with the same settings, theme options etc. and it is shows the megamenu… it is super weird as it showed the megamenu on older versions but ever since updating the parent theme to 1.8.2 via FTP it seems to be disappeared. It also still displays the mega menu as long as you don’t update the menu with additional menu points – is there a file in wp-content to inspect? I wouldn’t want to “downdate” to 1.7 as I would loose all my settings regarding the privacy plugin

Hi, yes if this works for all probably it’s a plugin issue, so try first to disable all extra plugins, naturally all the screenshots sent are taken from the last Uncode version. Just to be sure have you tested a new menu and be sure you have update the Uncode Core too?

Hi! Maybe I’m wrong but if this is from our demo this is created with Visual Composer and the Content Block method, you don’t find in the code but in the Content Blocks.

Hi! What version of Uncode do you have? Maybe something went wrong during the update, without the possibility to check your site we cannot understand the problem sorry. Try to deactivate Uncode for a monent, delete the Uncode Core plugin via FTP and install the new one from Uncode > Plugins.

Hi! Don’t worry! If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi flyhead! No actually we don’t have recevied any compatibility reports, please note that Uncode doesn’t apply any specific styles to bbPress, you’ll have just the inherited CSS.