38441 comments found.
Hey, I’ve been using Salient for years. Since Ver. 1. I recently got Thrive Themes for landing pages, and looking through your support page it looks like the conflict between Thrive Themes and Salient is a known issue… Before I purchase 6 months of support again I’d like to know what the likelihood of getting this resolved is – basically there is a conflict with the Salient and Thrive Themes code base. I don’t know who should be offering the support here, and it’s kind of awkward to ask, but I have no idea how to fix this issue. It arises in the Thrive Lightbox editing panel – the UI for deleting, duplicating etc. goes away when Salient theme is active, and comes back once it’s disabled. Let me know what you can do—thanks.
Hey jstamb, could you kindly reach out via the contact form on my author page in regards: https://themeforest.net/user/themenectar
Thanks
Hi TN,
Am I correct that the Google Fonts included in the theme is not always up to date?
If so, how can I make sure that I have the latest Google Fonts?
Cheers,
Hookie
Hey Hookie,
We update it periodically in theme updates – the beta has the current version. If you’d like a copy of the beta, please reach out in regards via the contact form on my author page https://themeforest.net/user/themenectar
Cheers
Hi TN,
Thanks for the knowledge.
However, wouldn’t it be possible to somehow update this library myself?
Cheers,
Hookie
Hey Hookie, you’d need to make a modification to nectar/reduc-framework/options-config.php at these fields
'google_api_key' 'google_update_weekly'
Thank you very much, it works like a charm 
!
Glad to hear hookieoalo
I have renewed support but your support system will not allow me to place a ticket?
NM, support is working for me now
Hey mbianchi27,
Glad to hear it’s working for you now
Would you have a suggestion how I can add a fixed menu/div below the regular menu?
I would like to show a bar with my USP (unique selling points) that will always be visible to visitors, just below the menu. Some themes offer this but I cannot get this to work with Salient.
Hope you can assist. Thank you
Hey dzineee,
If you’re trying to add another bar under the main nav, you’d need to add the relevant markup via the header.php in a child theme and then use CSS to position it – if you’d be okay with the bar being above the main nav, the secondary header option is available in the Salient options panel > header navigation > layout related tab
Cheers
Hey, thank you for the reply. Yes I am trying to add it below the normal menu. Would you have an indication of the code to use in the child theme? Would it not be possible via the functions.php and css mark up?
Hey dzineee,
Unfortunately it would be more code than I can write for support requests – if you don’t want to move the header.php into a child theme, you could also use the action hook “nectar_hook_after_body_open” to get the markup in via a child functions.php (just make sure you’re on a relatively recent release of the theme to ensure the hook is there)
Cheers
Thank you for your response. Would you have a recommendation who I can ask for such an adjustment? Would you be able to help me with this (I am willing to pay for it).
Hey dzineee, check out Envato Studio in regards. They have a bunch of freelance developers: https://studio.envato.com/
Hi Themenectar, I just reset the fonts in the General Html elements on my Ascend skin, and while it fixed one thing, I lost a font that I want back! It is H2 that you see on the Ascend demo homepage “We are a creative agency with a passion…”, what font is this and how do I activate it again? I tried introducing Libre Baskerville but the style, weight and size were all wrong…I think I’ve also lost a few other heading fonts, is there any way you can let me know what all the Ascend fonts are? This is the site: http://www.bcnuej.org Thank you!
thank you!!!
You’re welcome anagcan
Hi, I would like to add pages like” privacy policy, communication, about us ” to the red area in the picture. I have no software knowledge, so you can help me with how to add it.
https://imgur.com/a/xyJfWjSHey hiGwindor,
That will be possible in the next update (there’s a widget area that’s been added in that location)
Cheers
Thanks, I look forward to updating
Cheers hiGwindor
I am on PHP7.2.7
Thank you
Hey taspan, we’ve been actively passing the beta out which contains the latest WPBakery page builder – If you’d like a copy of the beta, please reach out in regards via the contact form on my author page https://themeforest.net/user/themenectar
Cheers
Hi, I have some issues with my salient demo. I imported the Landing Product demo for my website. I began to work on it. First, when i add the ” clever overlapping quote ” on my page, the text is already behind the picture, and i can’t fix it in the CSS editor with a position and z-index, it doesn’t work (https://i.gyazo.com/3ff2ac4ce75b89bcddb1f1fe1f8e8e9e.png).
Second, my header menu doesn’t want to change color to white but only in one slide ( https://i.gyazo.com/1572e2fe51816456ce2ea828863e5c77.png ). It works for the others slide but not for this section. How i can fix that ?
Third, i can’t bring these buttons closer. When i put a extra class name and a margin-left : -100px to it, it works. But every others sections have this margin-left too (https://gyazo.com/d990bde8fe5bf87afc0f911f1a5896af).
Can you help me with all these issues ? Thank you.
Hey Agencethrive,
1. We fixed that issues in the current beta – If you’d like a copy of the beta, please reach out in regards via the contact form on my author page https://themeforest.net/user/themenectar
2/3. Can you share the actual URL where I can take a look at that?
Thanks in advance
Hi there, I have allowed “Allow collapsible all” on Toggle Panel Settings – but on the front end, the first accordion is always open. How do I collapse all?
Hey aglet,
That option makes it so that only one toggle can be opened at a time, with the first defaulting to being open. If you want all to start closed you actually need to uncheck that option
Hi, how can I get a Color Overlay to appear OVER an entire Template that has 2 columns? When I try to apply the color overlay at the templates master Row (using the color overlay tab) it puts it behind the templates 2-columns of elements. Specifically, the template I’m using is “Mighty Split and Gradient Icons & Info” from the Services category. Is there an element I can add after the columns which has a color overlay built in?
Hey devotionrecording,
The row BG sits behind your column content – if you want to use a BG overlay on a column itself, see the option for “Background Color” and “Background Color Opacity” inside of the column settings
Cheers
Hi, I’m trying to change the menu font size, I read here that I need to change the Navigation Dropdown Font, but this is having no effect. What am I doing wrong? thanks
Hey silverlithomes,
Can you share your URL in regards so I can take a look at what header navigation you’re using to point you to the right direction since that’s not working for you?
Thanks
Hi (again:-) how did you do your menu on this demo? http://preview.themeforest.net/item/salient-responsive-multipurpose-theme/full_screen_preview/4363266?_ga=2.108424256.354811861.1531646407-1570058544.1531646407
I really don’t see any options for this sort of thing in the back end…what am I missing? Thanks!
Hey silverlithomes,
Can you try linking again from outside of the themeforest iframe? i.e. start at the actual URL of http://themenectar.com/demo/salient-promo
Cheers
Hi, trying to configure social media section of salient theme, one of the options is phone link, how do I configure this? Thanks!
never mind:-)
Hey silverlithomes, glad to hear you’ve sorted it
Hi, do I need to register the theme with my license key? where to put the key?
Hey g_ignatov,
There’s no purchase code that you must enter inside of the theme itself in order to use Salient
Cheers
Some reason I can no longer scroll on our site on none mobile devices. NWSledder.com please take a look.
Hey okaymatt,
Could you let me know what device you’re experiencing that on so I can try to replicate? So far from testing on a GS8/iPhone6 I couldn’t get that to occur
Thanks
Seems to be occurring on Microsoft Edge, testing it on the Surface Pro. On Surface Pro site works fine in FireFox.
Hey okaymatt,
Can you see if the theme option you have enabled for “Styled Scrollbar” is causing this? It’s located in the Salient options panel > general settings > functionality tab
Cheers
Hello. Can you point me in the direction to where I can change the dimensions for the mobile header? Its centered but aligned to another column, making the mobile-only view of the header slightly off center from the rest of the site: https://imgur.com/a/TS5cdut The issue is ONLY on mobile, otherwise its properly aligned on the browser.
I don’t know why it randomly started to show off center as it was fine before and we have not changed any of the code, we have only changed the front end theme options.
I also tried looking all over the support forum and in the comments and I can’t seem to find anyone with the same issue or a fix, the only possible post I see is no longer working on the support site about centering the logo: https://themenectar.ticksy.com//ticket/1511427/
Hey masterolive,
add this into the custom css box in your Salient options panel:
@media only screen and (max-width: 1000px) and (min-width: 1px) {
body header#top .col.span_3 {
width: 100%!important;
}
}
Cheers
how to remove the white blur of the screen when moving a page from css?
Hey Nicko_217, if you’re referring to the page transitions – they can be enabled or disabled from the Salient options panel > page transitions tab
Cheers
apparently not in her case, since everything is already disabled and still there is a transition https://yadi.sk/i/A31ZQYUY3ZAVxp
Hey Nicko_217, could you share the actual URL in regards so I can see what you’re referring to?
Thanks
Thanks Nicko_217,
I can’t seem to notice what white blur you’re referring to – can you describe it in more detail and also let me know what device/browser you’re seeing it on as well as if you can see it on the demo as well?
Thanks
Hey Nicko_217,
by default the parallax page header has 0 opacity before calculating to avoid jumping – to remove it, add this into the custom css box in your Salient options panel:
body #page-header-bg[data-parallax="1"] { opacity: 1; }
Cheers
THX!!! =)
You’re welcome Nicko_217
I need your help, even support is expired. I do not understand what happend. I have the latest theme version installed, all was fine until I bought WooCommerce Checkout Page Builder For WPBakery Page Builder today and installed it. After installing, it said that it needs active WPBakery plugin but your Salient Version was installed all the time. Then I checkd the theme plugin page and it wnated me to update the wpbakery plugin, so I did. With the result that I do not have any composer anymore. What do you suggest me to do?
actually it seems that I lost my builder because I did the update for the plugin which came with your latest theme version. I have a dev installation, using same theme version but did not make the plugin update there and all if working fine. What is this? Also, can I not buy WPBakery plugins that are based on WPBakery default plugin because the theme is using its own version of it?
please, please help me. I have deinstalled the entire theme. I have deaktivated all plugins. I installed the latest version of the theme again, still all plugins deaktivated. The frontend looks the same, all composer shortcodes are there but it is showing standard editor view and there is no button anymore to change to visual composer. I can see WPBakery in trhe admin menu. all there but I can not use the composer anymore. Please help.
What does this mean? I found this at the very bottom of salient theme settings page: Redux is currently set to developer mode.
Hey markimark,
The Salient version of WPBakery has the update feature disabled so I’m unsure how that ended up giving you the option to – What version of the plugin were you on and did you also have an inactive raw WPBakery plugin in your setup? Either way, if you head back over to the appearance > install plugins tab you should see the link to reinstall the Salient version of the page builder if it’s not installed anymore.
2. You can indeed use addons for WPBakery with the Salient specific version, but the one you tried to use could require a higher version number than the one in your Salient install – 5.5.2 is the latest version, which is going to be included in the next release
3. That should only be enabled when you have the option “WP_DEBUG” set to true in your wp-config.php file
Cheers
Hi Mr. Nectar. I’ve added a showcase with 3 video lightboxes in magnific mode (nice feature! thanks) in one row (one in 3 colums). They are 400px wide, great. But when switching to mobile: The video lighboxes are way too big. How can I make them smaller? Thanks for helping out! Mika
Hey Mika
Could you kindly share your URL in regards so I can take a look at the setup?
Cheers
Hello, updates theme, more demos?
Hey tecnologyuy, yep – we’re wrapping up the end of testing. It’s going to be a large update
Cheers
I sent you a private message, to try the beta version, thanks.
Sent earlier today tecnologyuy
Thank you very much
You’re welcome tecnologyuy
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