Discussion on Bridge - Creative Elementor and WooCommerce WordPress Theme

Discussion on Bridge - Creative Elementor and WooCommerce WordPress Theme

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26722 comments found.

Hi There, I am just wondering when you import the dental demo are the images included? Thanks!

Hello,

Yes, there is option to check box to get all images included with demo import.

Best, Qode

The beachwear store theme shows a 500 error when editing pages with WPBakery. The plugin works with other themes such as “Twenty Seventeen” and also works with all plugins currently installed. Can you guys fix this?

Hello,

Please, check this article https://qode.ticksy.com/article/11730 and if the issue persist, submit a ticket at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will investigate.

Best, Qode

I have a valid support license and its not letting me post a ticket on your support forum. I really need help with something and I am not going to purchase another license for no reason

Hi,

Please, try to visit our support forum https://qode.ticksy.com from new browser or clear the cache on your browser, since it could be that latest session was remembered.

Best, Qode

thank you. I did that and left a support ticket. please respond asap as it is an important issue. thanks

Hello,

We located your ticket and it has been assigned to our agent who is working on it.

Best, Qode

I have created a website with my favourite bridge theme. I set up my top footer and bottom footer same. But there is some issue. My top footer is okay. But my bottom footer looks odd. How can I make them the same?

Please check this screenshot, https://prnt.sc/k7xj4t

Sorry my support are expired!

Thanks! I did it!

Glad to hear this has been sorted out. Thank you for the update!

Hello! I can’t put text under the numbered process element (like here: http://bridgelanding.qodeinteractive.com/elements/process/). I put the number in the title section because only in this way it is on the image. But in this way it isn’t opportunity to write text under the image. I try to put it by the text block element but in this way it is too much space between the image and the text. What can I do?

Hello,

Please, reach our support team at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly help you with anything that could be done within our theme.

Best, Qode

How can I change the product thumbnails size ? It was set up on 180px and now it’s on 100px but I don’t understand how to change it. It was in Woocommerce/Settings/Product/Display. And disapear. Thumbnails for new products are blurring now.

Hello,

In newer versions of WooCommerce, they’ve removed these options. Please, check this article to see how to set it https://woocommerce.wordpress.com/2017/12/11/wc-3-3-image-size-improvements/

Best, Qode

Thx !!

You’re welcome!

WP Bakery seems to no longer be working with the theme. I need to erase it from FTP. Where can I find it? Have you gotten any other issues like this? It might be a plug in conflict….

It was a conflict but now text areas on the builder arent showing the area to edit. I have deactivated all plug ins…

Hello,

Please, check this article https://qode.ticksy.com/article/11730 in order to solve this, and if the issue persist, please, reach our support team at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly help you there.

best, Qode

Hi, is it possible to expand the technical support? Thanks in advance

Hi,

Yes, please, check here how to extend/renew support period https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Qode

Good afternoon, I want to show only one category of the blog, one below the other, not in the form of Mansony or Pinterest, is that possible ???

Thank

Hello,

If you are using some of Blog lists elements you are able to add category slug you want to be shown there. And you could add two shortcodes one below the other.

Best, Qode

Hey. I am using the Bridge theme with the Stripe Payments plugin, and I have been having a problem where AJAX is loading content on the page, and the stripe script that is supposed to allow the stripe button to work are colliding with each other. This disables the modal functionality of the stripe button and I am in need of help!!

Hello,

Could you, please, submit a ticket at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will check this closer.

Qode

Hi guys pls can you tell me the page where is possible to edit the search bar because I want implement an AJAX function like google suggest

Hello,

For technical questions like this one, please, reach our support team at https://qode.ticksy.com and our agents will gladly help you with anything that could be done within our theme.

Best, Qode

I have to renew the support just to know the page? Pls I need only the page I don’t need a developer I will provide by my self

Hi,

in Search.php file on this path \wp-content\themes\bridge\framework\modules\header\templates\search\types\search.php you could edit form on desired way https://www.screencast.com/t/Kz9tUrkqtWAE

We hope this info is helpful.

Best, Qode

Hi what picture sizes must I upload for the city listing demo? greetins snowbird

Hello,

Please, reach our support team at https://qode.ticksy.com// and our agent will gladly provide you with necessary info.

Best, Qode

hi,

Once we imported the demo, visual composer shows only the code in the text block, newly adding items displays properly

Any issue with that?

Hello,

Please, open a ticket at https://qode.ticksy.com and include your site URL with wp-admin access so we could check this closer. Thanks

Qode

Hi guys! Its possible to make a shadow effect permanent in icon with text like when we select enable hover effect? Thanks :)

Hello,

Please, reach our support team at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agents will gladly help you with anything that could be done within our theme.

Qode

Hi,

How does post day and month displaying as ex :12月24日 which is Japanese basic displaying? I tried to switching WordPress version from english to japanese, but it displayed 24, 12 or 24, Dec.

Hi,

Unfortunately, no. This is not an option :(

Qode

Hi everyone, I need help to make “Autoplay Horizontal Timeline” , please anyone can help with maybe ideas what to custom css ? thank you so much :-)

Hi,

There is no such functionality. You could try to edit JavaScript function for this element on your own, but please, note it cannot be done with custom css.

Qode

Hi there, a lot of people already asked you to change the way the alt-tag for the logo-image is hardcoded… any news when you will solve this problem?

Hello,

Logo image is using ”Logo” alt tag by default, and this cannot be changed at this time from theme options so only way to change it is to make change in theme files, and our support can point you in right direction. Please contact them regarding this by submitting a ticket at https://qode.ticksy.com/

Qode

Hi, I am having problems with logo, it is not showing. I have latest wordpress version and latest theme version.

Hello,

Please, submit a ticket at https://qode.ticksy.com and include your site URL with wp-admin access and our agent will investigate.

Best, Qode

Hello, I cant submit ticket becaue my support has experied. Sorry but I will not extendede it becuase I alreday purchesed bridge theme 2 times and havent used them for a time, and now when I want to use it again I am having problems with such a basic thing as logo. This is not my default it is some bug or something like that.

Hello,

Ok, please, send us email here support@qodeinteractive.com and we will check if it is related to our theme. Thanks

Qode

Hello, I need to change to PHP 7.1 (instead of PHP 5.6), but it seems the Bridge theme isn’t running on PHP 7.1 (it gives me an error). Anything I can do?

Hello,

Actually, Bridge is working fine on PHP 7.1 or greater. So, please, if you are facing any issue, submit a ticket at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly assist you to setup your site within our theme.

Best, Qode

Ok, thanks. Will do.

You’re welcome! We located your ticket and it is assigned to our agent who is working on it.

Qode

Hello.

I currently have Left menu activated. Set to transparent at both Options and Page level. However, when I scroll slightly. the background of the left menu changes. I have not set it to a colour but it turns white. I have gone through past comments but nothing works. I dont even want the homepage to scroll.

Hello

Please, check this screenshot https://www.screencast.com/t/epU4nYtak1B So, you should type transparent in Left Menu Area Background Color field, and for Enable transparent left menu area set Yes.

Best, Qode

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