26687 comments found.
Hi, I’m really interested by your wonderful theme ! Just some presales questions : 1. in header, can we add 2 or 3 buttons (click to action), like as this demo but 2 buttons on right side : http://demo.qodeinteractive.com/bridge84/ 2. Does the theme support uploads videos (videos which are not from youtube or vimeo) ?
Thank you for your answers ! Kind regards, Marion
Hello there Marion,,
Thank you for taking interest in Bridge.
1) Yes, you could add buttons in header widget area.
2) Yes, you could add self-hosted videos.
Best regards. Qode
Hi! Is it possible to have a menu on the top of my website and another second menu on the side of one of the pages?
Thanks! 
Hello,
Yes, you could have content menu inside any page, so that should be your second menu beside one in header area.
Best, Qode
I try, but I have one problem with the second menu. I attached on the page with the “Left menu area” widget, but the submenus there are always open. Is it possible to change this and open de submenu by a click?
Thanks again 
Hi,
If you are using Left Menu area, you could choose Submenu Opening style in Qode Options > Header https://www.screencast.com/t/CJPmG8454cU
Qode
Yes, I try to do this, but when I choose this option the top menu goes to the left.
And I want to have the main menu to the top, and one page a second menu too at the left. That’s it was I can’t to choose this option 
Any idea? Thanks!
Unfortunately, you cannot change header type just on one page

Qode
Ok, thanks!
You’re welcome!
Hi, I need to purchase this theme with link http://bridge47.qodeinteractive.com/, But i am not getting option to select this theme for purchase. Kindly send me the purchase link for this theme. Thanks
Hello,
Thank you for writing in. Glad to hear you’ve chosen Bridge. From here you could buy our theme https://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/7315054?ref=QODE You will get option to import any demo you like, including this one http://bridge47.qodeinteractive.com/Best, Qode
Hi! Is it possible to align the images by ‘Qode Client’ at the bottom. So the vertical align will be bottom?
When you’re using ‘Qode Options Holder’ you have this option to but unfortunately you can only add four columns and I need five. 
Oh forgot, but i’ve tried:
.qode_clients .qode_client_holder_inner { vertical-align: bottom; display: table-cell; }
Hi,
Please, send us here your page URL and we will check this closer. Thanks
Best, Qode
Thank you! You can find it under: “Wij werkten onder andere voor:” https://previewtheme.eunoiastudio.com/ 
Hi,
Try to use this part of code in Custom Css:
.qode_clients {
display: flex;
align-items: flex-end;
}
best, Qode
Yay thanks works perfectly!!
You’re welcome!
I am currently using the Impreza theme on my website. Is there a way to incorporate your Portfolio section into it?
Thanks, Tammi
Hello there Tammi,
Thank you for writing in. Portfolio is part of our theme and you can using it only with Bridge theme.
Best, Qode
Hi There, I am just wondering when you import the dental demo are the images included? Thanks!
Hello,
Yes, there is option to check box to get all images included with demo import.
Best, Qode
The beachwear store theme shows a 500 error when editing pages with WPBakery. The plugin works with other themes such as “Twenty Seventeen” and also works with all plugins currently installed. Can you guys fix this?
Hello,
Please, check this article https://qode.ticksy.com/article/11730 and if the issue persist, submit a ticket at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will investigate.
Best, Qode
I have a valid support license and its not letting me post a ticket on your support forum. I really need help with something and I am not going to purchase another license for no reason
Hi,
Please, try to visit our support forum https://qode.ticksy.com from new browser or clear the cache on your browser, since it could be that latest session was remembered.
Best, Qode
thank you. I did that and left a support ticket. please respond asap as it is an important issue. thanks
Hello,
We located your ticket and it has been assigned to our agent who is working on it.
Best, Qode
I have created a website with my favourite bridge theme. I set up my top footer and bottom footer same. But there is some issue. My top footer is okay. But my bottom footer looks odd. How can I make them the same?
Please check this screenshot, https://prnt.sc/k7xj4tHi,
Glad to hear you like Bridge theme. We really need to take a closer look. Please, submit a ticket at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly investigate and help you there.
Best, Qode
Sorry, my support has expired.
Hi again,
Maybe you could provide us here with site URL and we will try to investigate.
Qode
Hello,
Thanks. We have rechecked and as we could see, there are a lot of custom css you’ve added and in css selectors is just class for footer_top https://www.screencast.com/t/FJZ4bbeCBnga So, we could suggest to add the same for footer_bottom class.
best, Qode
Thanks Qode for your reply. But If I removed all of my custom css from my site. They are still same. I did not figure out how to I align my footer bottom menu same as footer top. I tried but could not find any solution.
Hi,
Oh, ok, we didn’t know it is the problem. Please, try just to add this part of code:
.footer_bottom ul li {
display: block;
margin-right: 0;
}
in Qode Options > General > Custom Code > Custom Css.
best, Qode
Thanks Qode. Is there any way to use different images in different pages in footer top section with css tricks? Will you please help me with this? I actually use footer top and bottom for this purpose I can not make them properly. If it is possible to use different background image in different page for footer top section then I can off footer bottom section.
Hi,
You are welcome. Using custom css and page id in css selector you are able to set different background image per page in footer area. Yes, member of our support team will gladly help you with this part, just submit a ticket at https://qode.ticksy.com
Best, Qode
Sorry my support are expired!
Thanks! I did it!
Glad to hear this has been sorted out. Thank you for the update!
Hello! I can’t put text under the numbered process element (like here: http://bridgelanding.qodeinteractive.com/elements/process/). I put the number in the title section because only in this way it is on the image. But in this way it isn’t opportunity to write text under the image. I try to put it by the text block element but in this way it is too much space between the image and the text. What can I do?
Hello,
Please, reach our support team at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly help you with anything that could be done within our theme.
Best, Qode
How can I change the product thumbnails size ? It was set up on 180px and now it’s on 100px but I don’t understand how to change it. It was in Woocommerce/Settings/Product/Display. And disapear. Thumbnails for new products are blurring now.
Hello,
In newer versions of WooCommerce, they’ve removed these options. Please, check this article to see how to set it https://woocommerce.wordpress.com/2017/12/11/wc-3-3-image-size-improvements/
Best, Qode
Thx !!
You’re welcome!
WP Bakery seems to no longer be working with the theme. I need to erase it from FTP. Where can I find it? Have you gotten any other issues like this? It might be a plug in conflict….
It was a conflict but now text areas on the builder arent showing the area to edit. I have deactivated all plug ins…
Hello,
Please, check this article https://qode.ticksy.com/article/11730 in order to solve this, and if the issue persist, please, reach our support team at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly help you there.
best, Qode
Hi, is it possible to expand the technical support? Thanks in advance
Hi,
Yes, please, check here how to extend/renew support period https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-SupportQode
Good afternoon, I want to show only one category of the blog, one below the other, not in the form of Mansony or Pinterest, is that possible ???
Thank
Hello,
If you are using some of Blog lists elements you are able to add category slug you want to be shown there. And you could add two shortcodes one below the other.
Best, Qode
Hey. I am using the Bridge theme with the Stripe Payments plugin, and I have been having a problem where AJAX is loading content on the page, and the stripe script that is supposed to allow the stripe button to work are colliding with each other. This disables the modal functionality of the stripe button and I am in need of help!!
Hello,
Could you, please, submit a ticket at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will check this closer.
Qode
Hi guys pls can you tell me the page where is possible to edit the search bar because I want implement an AJAX function like google suggest
Hello,
For technical questions like this one, please, reach our support team at https://qode.ticksy.com and our agents will gladly help you with anything that could be done within our theme.Best, Qode
I have to renew the support just to know the page? Pls I need only the page I don’t need a developer I will provide by my self
Hi,
in Search.php file on this path \wp-content\themes\bridge\framework\modules\header\templates\search\types\search.php you could edit form on desired way https://www.screencast.com/t/Kz9tUrkqtWAEWe hope this info is helpful.
Best, Qode
Hi what picture sizes must I upload for the city listing demo? greetins snowbird
Hello,
Please, reach our support team at https://qode.ticksy.com// and our agent will gladly provide you with necessary info.
Best, Qode
hi,
Once we imported the demo, visual composer shows only the code in the text block, newly adding items displays properly
Any issue with that?
Hello,
Please, open a ticket at https://qode.ticksy.com and include your site URL with wp-admin access so we could check this closer. Thanks
Qode
Hi guys! Its possible to make a shadow effect permanent in icon with text like when we select enable hover effect? Thanks 
Hello,
Please, reach our support team at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agents will gladly help you with anything that could be done within our theme.
Qode
Hi,
How does post day and month displaying as ex :12月24日 which is Japanese basic displaying? I tried to switching WordPress version from english to japanese, but it displayed 24, 12 or 24, Dec.
Hi,
When you set Japanese in Settings > General > Language you should get this date format https://www.screencast.com/t/rwF4LIsU8x
Best, Qode
Thank you for replying. Yes, I tried to do as your screenshot. but it’s not correct Japanese basic date format… the month and the day are displayed in reverse. Screenshot displayed 17, 7月 correct way 7月17日 ←month first and adding 日 after day.
If set language to Japanese on wordpress general setting page, I think that it will become very easy to use once the correct Japanese date setting is rewritten automatically.
Thank you
Hello,
Please, note it is default WordPress function for date displaying, so it is not related to our theme. Feel free to activate default WordPress theme and you’ll see that behavior is the same.
Qode
Thank you for replying This is not default Wordpress function. I upload screenshot of default Wordpress and theme(Twenty Sixteen) how displaying the month and day. default setting displaying year, month, day ex: 2018年7月17日
https://5-th.net/wp-content/uploads/2018/07/Screenshot%202018-07-18%202.45.11.png https://5-th.net/wp-content/uploads/2018/07/Screenshot%202018-07-18%202.45.46.png https://5-th.net/wp-content/uploads/2018/07/Screenshot%202018-07-18%202.46.00.pngHello,
Could you, please, submit a ticket at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will check this closer.
Qode
Thank you for reply. I tried submit at https://qode.ticksy.com/ , but I couldn’t because my purchase code is already expired…
Hi,
May we ask you to provide us with site URL? Thanks
Qode
This is my site. https://siamdot.com/
blog list here. https://siamdot.com/blogging/ and single post here. https://siamdot.com/contents-first/ top page also have blog link above the footer.
Hello,
Thanks. We rechecked your blog single posts and figured out on what exactly do you mean. We are using this format the_time(‘d M’); So, feel free to edit this file wp-content\themes\bridge\templates\blog_single-loop.php and set desired format, such as the_time(‘Y M d’); like it is shown in this screenshot https://www.screencast.com/t/pqy7j3DvBest, Qode
Thank you very much. I edited it and displaying as normal Japanese format. and Top page have blog slider by page-builder displaying year after day&month. If I want to change it Y M D, which php file should I revise?
thank you
Hi,
You are welcome.
Could you, please, send us link to those pages?
Thanks
Qode
This page. https://siamdot.com/ and screenshot here. https://5-th.net/5thnet/screenshot/Screenshot%202018-07-19%2017.26.11.png I use blog slider of WP bakery page-builder. Displaying blog link at Top page. it show 5月 20, 2018 but I want it to be 2018年5月20日
HI again,
Thanks for explanation. Just open this file wp-content\themes\bridge\includes\shortcodes\shortcode-elements\blog-slider.php and search for dateCreated, you’ll see it three times inside this file https://www.screencast.com/t/4MWADpSf0CM and just set desired format.
Best, Qode
Thank you very much. Will the theme have option for changing each country format depend on language? if it will happen, I want to suggest and use this theme for Japanese client.
thank you.
Hello,
You are welcome. Could you elaborate this request further more? On which country format do you refer to?
best, Qode
for example : https://5-th.net/5thnet/screenshot/Screenshot%202018-07-19%2022.07.01.png Thailand use Buddhist calendar ex: 2018 = 2561
sorry, correct link https://5-th.net/5thnet/screenshot/Screenshot%202018-07-19%2022.07.01.png
Hi,
Unfortunately, no. This is not an option 
Qode