Thank you for sharing, really appreciate!

Hello!
The most simple way could be a CSS snippet:

@media (max-width: 960px) {
  .header-wrapper {
    height: 0 !important;
    padding: 56% 0 0 0 !important;
  }
  .header-wrapper .header-bg-wrapper {
    top: 0 !important;
  }
}

For a more detailed answer, please contact our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately and with some examples! Thank you! https://support.undsgn.com

worked perfectly, thanks a lot!

Hi and thank you for interest!
1. One of the meanings of the name is that normal users don’t have to code to make awesome websites (https://undsgn.com/uncode/showcase/).
2. It’s not possible try the theme but yes you can ask for a refund with valid reasons.
3. Actually premium plugins are not blocked but it’s possible we’ll use this solution in future.
No the only available options are the ones you see in our demos.

Hi! In Uncode you can install any plugins as you usually do in WordPress, it seems something is now working in your installation but I’m pretty sure you have this issue also if you deactivate Uncode. Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately or at least ask for support with an account that bought this theme (now it’s not possible verify your purchase). Thank you!
https://support.undsgn.com/hc

Theme was purchased by previous developer. I have the purchase code but, nothing else. Can I still get support on the theme?

Hi, I don’t say you are not a loyal customer of Uncode, just you need to use the Help Cwbter as any other user since actually it’s not possible to verify your purchase. Moreover if you have an odd issue like this, no other user report, is essential you access private support. Anyway try to activate the native WP theme I think you’ll have the same issue (it seems something dealing with WordPress itself not Uncode). In case you need to ask complete logins the old developer or you need to ask Envato if it’s possible transfer the license to your account.

Hello!
From the source code I see the video points to this URL https://vimeo.com/manage/282048849 that doesn’t display any video, at least for not logged users. What’s the video you are trying to display?

Let me know. Best

The link is correct. I tried to delete and reload the code embed and now it works. Sorry

No problem, glad to read everything has been solved.
Best

Hell Kristin!

They are saved in the database, as for all the other options, and from there taken and printed in the file “uncode/library/css/style-custom.css” each time you save the Theme Options (and other edge cases).

For further help, you can also contact our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! https://support.undsgn.com

Hi! We are sorry but we are not available for customisations. In case you can follow this link and ask some of our partners: https://support.undsgn.com/hc/en-us/articles/115000555209-Extra-Customisations

Hi undsgn, thanks for the info. Will collect my project description and request an estimate there. Thanks!

Petra

Thank you for confirm!

Hello,
well you can hide the entire row of course, but I guess you need something else.

You can assign a class to the row and via CSS set its background to none under a certain resolution.

For a more detailed answer, please contact our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately and with some examples! Thank you! https://support.undsgn.com

Hello!
Well, I guess there is something I’m missing in your settings, maybe you only have to set the header of the home page to “None”, and in this way the transparent header will be replaced by a solid one.

I can’t see the issue in the first row, instead, neither on Mac nor on Win: https://undsgn.d.pr/QmwkCd (this is Edge, just an example). Am I looking at the right place?
Let me know please, best

hey, making the header to “none” did the trick, thanks for help.

Glad to read that, best

Hello,
please forgive me but I can’t see the grey square. It would be great if you could provide a screenshot of what you see and let me know the browser and the OS you use.

Do not forget that passwords are visible to everyone here, so I recommend to use our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! https://support.undsgn.com

Best

Hi! I’m sorry but I’m not sure to understand what you refer. If the problem is the width of the player line it seem related to the fact that you probably have an old version of Uncode. What version of Uncode do you have?
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi and thank you for interest! Please note the also Uncode uses Heading element and Text element to create an hypothetical menu. If you are looking at the top seller themes none of them offers you a specific Restaurant menu module. These themes are definitely better than other but they are multipurpose and obviously not so specific for this feature you need.

Hi, thank you for your reply and can you please recommend what is the best plugin suitable for your theme to go with. The unlimited addons for visual comoser…https://codecanyon.net/item/unlimited-addons-mega-bundle-for-visual-composer/19602316?s_rank=1 this does have what I am looking for… will that work with your theme? Ready to buy

Hi! I’m sorry but we didn’t tested this particular addon, actually we don’t have any reports so I cannot say if this is because none of our users used it or it’s perfectly compatible. Anyway let’s do this, grab the theme and test, if there are some problems related to this particular addon we’ll offer a refund so you can try riso free.

Hi! We kindly remind that if you need dedicated support is offered ONLY in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! We remind that if you are now creating a new site based on Uncode you should also have a dedicated license and so the possibility to access support services. Thank you!
https://support.undsgn.com/hc

.header-scrolldown i {
    font-size: 40px !important;
    margin-left: -8px;
}

Hi! No this is not created with Content Blocks, there is a module named Content Slider and in case you can also import this specific page with the Selective Import.

Ah, it isn’t very clear on the website. I forgot that I could download the demo pages, i’ll do that and see what is going on. Thank you!!

Hi and thank you for confirm!

Hi! If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi! Yes confirmed this seems possible just using the native editor, need to verify with your actual contents. Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hello!
Testimonial carousels in Uncode are created by using the Media Carousel module available in the Page Builder: https://support.undsgn.com/hc/en-us/articles/214006025-Quote-Carousel

Let me know if this answers your question. Best

Ok I understood 1, 2 but I’m sorry I think didn’t get 3-to-8 because there are no screen shots but I tried as much as I could but failed to see my slider testimonials on my page? is there any video tutorial for doing that?

Hi, this is pretty easy, the Media Poster is this: https://support.undsgn.com/hc/en-us/articles/213459489-Media-Poster
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution or helping you setup this! Thank you!
https://support.undsgn.com/hc

Hello!
This is a kind of customization that can’t be included in the regular support I’m afraid. I could provide some starting points, though: you have to hide the content of the element .header-wrapper .header-scrolldown i and assign the mouse css taken by CodePen, I guess, to its parent .header-wrapper .header-scrolldown

Let us know. Best

Hello!
If you refer to the subheading field available in the Page Builder module, it is a simple paragraph, so it follows the default rules for paragraphs in general.

Of course, you can assign it a custom CSS with a snippet, for instance:

.heading-text p {
    font-size: 17px;
}

Just an example. Let us know.
Best

Hello,
no, you aren’t running the latest version unfortunately. I can suggest a CSS snippet to target links in the content, for instance:

.post-body > .post-content a {
    color: #1080d0;
}
.post-body > .post-content a:hover {
    color: #0cb4ce;
}

Just pare it into the stylesheet of your child theme, if you have one installed, or into “Theme Options -> CSS/JS -> CSS”.
Let me know, best

That worked!! Amazing! Thank you so much

how can I update the version of my undsgn theme?

Thanks so much for your support, time and persistence in figuring this out. Super helpful and a big value add to my website.

Hi and thank you for confirm! Please evaluate if it’s the case to update since you are using a very old version. Anyway in case ou find here all the info you need: https://support.undsgn.com/hc/articles/214001205