26721 comments found.
good morning, I bought bridge and I wanted to install it on my ufological news site. but it presents some problems, the images and videos remain much larger than they should be and from mobile they go completely out of size
Hello,
Thank you for choosing Bridge. We located your ticket on our support forum and it has been assigned to our agent who is working on it and will help you on ticksy.
Best, Qode
ok thx
You’re welcome!
Hi.
I am installed “Factory” theme and I am realized that the top menu is not present in the top when I do scroll to the down.
How can I configure the menu to show it doing down scroll?
Regards¡.
Hi,
In Qode Options > Header > Header type you are able to choose desired header behavior. Please, check this screenshot . We hope this is what you’re looking for.
Best, Qode
Done, that’s what I wanted.
Regards¡.
Great 
Hello, we have a problem with Music magazine demo. Video doesn’t load and also arrows change there css style when we are using cards slider. Also a gray shadow appears on post slider 1 on the right side of post slider 1. When we disable cards slider, everything seems to be fine. Pleas, help us. Regards, Dušan.
Hey Qode, I appreciate you guys don’t have support over the weekend. But I would really like to get an answer to my support ticket #1665304 asap. Please chase this ticket. Many thanks…
Hello,
Your ticket has been answered. You could check whole response on ticksy.
Best, Qode
Hi Team,
I need a help.. I purchased new license of your theme and trying to import new demo 153, Please assist. Thanks,
Hi every time i remove “2017” from development website http://2017.designhq.net/wp-content/themes/bridge/img/pin.png to http://designhq.net/wp-content/themes/bridge/img/pin.png will reset my Qode options.
Hello,
Please, check this article, where this has been explained. For any further assistance, our support team is on your service on our support forum. Just open a ticket and include your site URL with wp-admin access and our agent will gladly investigate.
Best, Qode
Dear developer there are some points which i need your update asap ! Demo Name > Bridge financial > http://bridge97.qodeinteractive.com
> How to edit this Right side text on sliders . ie Financial Report& data etc .
> on my site > http://skypixlabs.in/demo6/ i have used scroll down to row type menu in header . on desktop the header menu scrolls down to respective row sections. but on mobile devices the scroll to row type menu is not working .
Hello,
We located your ticket on our support forum and it is assigned to our agent who is working on it and will help you on ticksy.
Best regards, Qode
How can we get the required “Gutenberg element from the Visual Composer Hub” to make the new editor play nice with VC elements? Quote from: https://blog.visualcomposer.io/gutenberg-editor-explained/
Hello,
Please, note that this part is reserved for users who have Premium Version of this plugin, here you could find more about it.
Also, we are working on new Bridge update where we will add full compatibility with new WordPress features and Gutenberg editor. At the moment, you are also able to use it, just our Custom fields on pages/post do not match our framework design. Our opinion is that WPBakery is preferred and required page builder, and other themes with custom page builders will continue to use them. New editor is great improvement but it cannot replace features and functionality of custom page builders offered from different plugin authors. If there is any other doubt, we are here, and for any assistance, our support team will help you here.
Best, Qode
i use theme Bridge Wersja: 11.0 on my page:http://e-solutions.pl how to remove page 404? i want to use this page by forwarding .htaccess and my subpage i dont have page 404 by bridge theme
i dont want page 404 by bridge theme
Hello,
in Qode Options > 404 Error page there are some settings for this page https://www.screencast.com/t/RbNvIA2hM9IF And if you want to be redirected to the homepage, always when you try to visit some non-existing page, you could try with some plugin for that purpose, such as this one for example.
Best, Qode
Hi there, Love the theme! Quick question… I am using slider revolution on the home page with a youtube video and picture slides. When i set autoplay there is no audio. I have tried this both with “MAIN BACKGROUND – Youtube” as well as “Add Layer – Video – Youtube”. Also, when autoplay is on, the video does not show the controls. Please help! Thanks!
Hi the new update that includes gutenberg seems to break the visual editor so you only see the text view. are you working on this fix?
Hello,
Thank you for writing in. We are working on new Bridge update where we will add full compatibility with new WordPress features and Gutenberg editor. At the moment, you are also able to use it, just our Custom fields on pages/post do not match our framework design. Our opinion is that WPBakery is preferred and required page builder, and other themes with custom page builders will continue to use them. New editor is great improvement but it cannot replace features and functionality of custom page builders offered from different plugin authors. If there is any other doubt, we are here, and for any assistance, our support team will help you here.
Best regards, Qode
Hi, My purchase code is not working. I used to have it on an old website but no longer have that website. Only want to use it for the website I’m currently working on….
Hi,
Could you, please, explain to us, how exactly it is not working? Yes, by theme forest regular licence rules, one licence is for one website.
Best, Qode
Hi, So the license was used on a previous website which hasn’t been active for over a year. The license should have deregistered but it doesn’t seem to have done as it is no longer letting me use the licence.
Hi,
Please, note that licence don’t need to be activate on your backend in order to use our theme or included plugins, which is why we need to ask what is exact issue you are facing with right now? Thanks
Qode
Hi, I want to install the demo site bridge55 http://demo.qodeinteractive.com/bridge55 it won’t let me do that.
Hi, is Autoptimize plugin not compatible with Qode Bridge theme. As when Activate it crashes my site ?
Hello
We haven’t tested this plugin with our theme, so we can’t say for sure if it is compatible. However, if you are experiencing any issue, and since disabling the plugin solved them, we assume that there is some conflict between the plugin and the theme. You could contact the plugin authors to check if they are aware of any such issues with other themes, and let our support team know what they said, so we can see if there is anything we can do to help.
Thanks, Qode
Hi how are you? I have one problem that i just discovered.
I have two portfolios, “Reparaciones” https://desobsolescencia.com.ar/reparaciones/ And “proyectos de interes”: https://desobsolescencia.com.ar/proyectos/ The items inside each one have the portfolio categoria like “reparaciones” and “proyectos” but when i enter in the first portfolio item of https://desobsolescencia.com.ar/reparaciones/, and i navigate with the arrows between protfolio items, the next item is not the 2nd that i have, it goes to another portfolio category. Do you know whay thats happens??
I discover that it is the other way round. The first portfolio item, when i click on the back arrow, goes to the next proyect. But if i click to next arrow, it goes to other category. Dont know why
Ok sorry, my mistake. The order of the portfolio was in the other way, so now i have it ok. But my question is, if its is possible, to take out the next arrow of the last portfolio item in “reparaciones”. And take out the previous arrow in the first item of the “proyectos”. I do not need to navegate between categories when i go to the last and first item. Its possible to do that?
Hi again,
Thank you for the update. In Qode Options > Portfolio you could disable Pagination through the same category, please, check this screenshot .
Best, Qode
Yes! perfect! thanks!!
You are welcome!
Just updated WordPress and it includes Gutenberg. Guterberg is pretty awful compared to Visual Bakery and it seems to break the page editor in the theme. I’m hoping it remains a plugin and doesn’t get integrated into the core of WordPress. Are you testing and making plans to work around Gutenberg or do you happen to have anymore information about what’s going on with it?
Hello,
Thank you for writing in. We are working on new Bridge update where we will add full compatibility with new WordPress features and Gutenberg editor. At the moment, you are also able to use it, just our Custom fields on pages/post do not match our framework design. Our opinion is that WPBakery is preferred and required page builder, and other themes with custom page builders will continue to use them. New editor is great improvement but it cannot replace features and functionality of custom page builders offered from different plugin authors. If there is any other doubt, we are here, and for any assistance, our support team will help you here.
Best regards, Qode
Thanks for you time, really appreciated.
I’m a software engineer who is not an expert, but is experienced, with paid-for wordpress themes.
Regarding the GMaps API Key:
In the docs, and support forums, you say go to Qode Options > General > Google maps
I do not see an input field for Google Maps/API Key under General, or under Contact, or a Google Maps section (don’t see one), or anywhere else in the Qode Options configuration section. I would add images, but don’t see an option here.
Am I misunderstanding something about the process?
I’m currently in communication with my bosses client to see if they have generated an API Key, if they haven’t I’m familiar with the process.
I’m thinking to enque the key in functions.php if needed, but this seems a little weird, so I wanted to reach out first.
Thank you
Hello,
You are welcome. Thanks for writing in.
So, in Qode Options , on the bottom of General panel, you’ll see Google map Api key field, please, check this screenshot .
And to generate your api key, just follow step by step instructions from this article, where you’ll find google links to finish this.
That should be helpful.
Best regards,
Qode
Hello, I need to do a site with your “Architect Studio” theme but I have only 100 mb of space in my server and even just I’ve installed wordpress and your Betheme I’m over 80mb of space occupied. Only your theme is near 80 mb (without considering the photo I’ll add on my portfolio). There is a lightest version of your theme or could you give me some advice? Considering I just need a portfolio version (no woo commerce, blog, etc.) . Thank you
Hello,
Please, note our theme is Bridge theme. When it comes to our Architect studio, you could import it separately if you have our Bridge theme. For installation of our theme, you could use FTP method. There is no need to install any plugin, such as WooCommerce, etc. If you need further help, please, reach our support team here, and the will gladly help you to setup your site within our theme.
Best, Qode
I beg your pardon, I meant your Bridge theme. Sorry! Thank you for your support! Best!
You are welcome
When I use Mobile responsive option as yes my entire layout on header banner looks messy. Kindly let me know how to sort this issue.
Also the text looks too small.
Hello,
Please, provide us with your site URL so we could take a closer look. Thanks
Qode
Sorry to bug here, but there a recurring bug with VC on PC (but this is working on a MAC). On a PC when you add a new VC element, the pop up screen is too large and is hidden behind the Wordpress menu. On a MAC i can manually resize the VC popup window by dragging one of the side/corner but not on a PC. Can you please pass my question / remark to VC support ? Thank you !
Hello,
We have rechecked this. And also on PC, there is option to resize modal window for editing shortcode https://www.screencast.com/t/0gX6gs57 So, could you please, open a ticket on our support forum and include your site URL with wp-admin access so our agent could investigate.
Best, Qode
How can I deactivate the top main menu animation (slide down) on the Original Demo. I tried every setting but the navigation still slides down… Any pointers would be greatly appreciated.
Hello,
In Qode Options > Header > header type, you could choose some of other header types, such as Regular or Fixed, instead of Sticky, we assume you are using. Please, check this screenshot.
Best, Qode
Thanks so much for the reply – very helpful and great support 
Really glad to hear you are satisfied You are welcome!
