I will submit a ticket for the next question, but I think something along the same problem / same mistake: for some reason shadows and borders are not an option with my column settings. I had made an entire website before and it had definitely worked, but I’m starting from scratch and I tustve done something wrong with the install, because I don’t see that…

Also, thank you!

Hi mihika_s, we are sorry but it’s not possible to understand without a check to your site, please submit a ticket. As outlined in the Ensvasto terms if this is a new installation you should also have a new dedicated purchase and so the possibility to access support services. Thanks!

Hi secret22 and thank you for interest!
We are sorry but actually this is not an option. You can add a related portfolio area that can be a grid or a carousel (you can use any of the grid or carousel design styles you see in Uncode not just these ones) ex: https://undsgn.com/uncode/portfolio/centered-custom-one/ – https://undsgn.com/uncode/portfolio/centered-custom-two/ but not have navigation with images, sorry.

Hi, try this one instead:

.gdpr-privacy-bar {
    top: 0;
    bottom: initial;
}

.gdpr-privacy-bar.gdpr-hide-bar {
    top: -999px;
    bottom: initial;
}

YES! That slides in from the top on mobile! Thank you. Is there a way to enable it on the desktop version too?

Hi, this is for desktop and mobile version, really don’t understand you: https://undsgn.d.pr/CQlQpT

Hi AtelierAlves! Do you have the last version of Uncode and of the plugin? Do you have some errors in the console? We just remind of an issue of this plugin when the language was not English with some strange characters codification, can you please try to set English and check if you have some strange characters? You can ask your host if they have “mbstring” or in case they can install for you. In case you can’t test another server or you don’t want to renew our support I can only suggest to check the official forum or try to ask the plugin author directly, maybe he can illustrate all the possible causes of error (btw an error message is triggered by the plugin): https://wordpress.org/support/plugin/related-posts-for-wp

Hi,

I do have the latest version of Uncode and of the plugin installed, also the mbstring extension is already on.

Even thought I changed the default language to English, the plugin still doesn’t work.

When you ask for errors in the console, what exactly do you mean? I see no errors, unless I move pages during the process of post linkage after waiting for too long(the first time I tried it, it waited for almost an hour without any luck). FWY, I only have 35 works in the portfolio cpt.

I will contact the plugin author, I hope they can help :/

Hi AtelierAlves any updates from the author?

Hi murielpiras, I’m sorry but it’s impossible to help you in words without a check to your site. The only think I can think of is that you have exceeded your monthly free visualisations, from June 2018 Google has implemented some restrictions: https://support.undsgn.com/hc/en-us/articles/213455709
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi pretty-cool, you need to act on these options: https://support.undsgn.com/hc/en-us/articles/214003625#&gid=1&pid=7
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Thx! That’s exactly the info I was looking for.

Thank you for confirm!

Sorry we don’t have a live example but this is possible.

Can you not make one for me please?

We are sorry but we cannot update our demos just to show you an example, we confirm this is an option of Uncode and it’s also visible in the documentation you can mix post types: https://support.undsgn.com/hc/en-us/articles/213456809#&gid=1&pid=6

Hi MakeItVizual! Section Dividers are part of Uncode from version 1.8.0 (https://support.undsgn.com/hc/en-us/articles/213454129) it’s possible you have an old version of Uncode.
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Thank You for the prompt reply, We’ve just ran the update.

My ticket has expired. Ok then, now the CSS load error already disappeared, but the image back to like it used to, not sharp, you can look again.

Already fixed. Thanks

Thank you for confirm!

Hi michalcica, have you some Memory Limit issue on your System Status? Have you the latest version of PHP? This Visual Composer visual issue can only by triggered if you have a Memory Limit issue, or you have an out of date PHP version or extra plugins. Yes it’s possible to “hack” and insert the categories ID in manual mode. Switch to the Visual Mode and insert “categories:18,20”: https://undsgn.d.pr/kCoVdO
18, 20 are hypothetical IDs of your categories and you find in the category URL: https://undsgn.d.pr/fOjpm0
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi, I have no Memory Limit issue on my System Status. I use PHP 7.0. But I tried insert the category ID manually in the Visual Mode and it worked so thanks a lot.

Hi michalcica! Yes I don’t mean you should have necessary a Memory Limit issue on the System Status, just this issue can be only related to the memory limit, anyway thank you for confirm!

Hi! No sorry I have no idea or previous report, maybe something wrong during the import but if you are local it’s really not easy to help. My suggestion is to just create a category from scratch and check if the filter menu appears.
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately (btw if this is for a new website you are create you should also have a dedicated license and so the possibility to access private support). ! Thank you!
https://support.undsgn.com/hc

Hi, we are sorry but this is really generic questions, mostly depends on what contents you refer, some images are media, other are backgrounds, some texts are normal other are excerpt from posts, did you check some video tutorials (Page Builder for example) https://support.undsgn.com/hc/en-us/categories/201692745-Video-Tutorials ?
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi Monkeying, it seems odd that a theme broke itself without any actions. Anyway is not possible to debug without even have a link to your site to check what happen, definitely not an issue other users are reporting (https://undsgn.com/uncode/showcase/). Please share your URL so we can check if there are some evident errors.
PS: is this a new installation?

Hi Undsgn, thank you for your prompt response. Yes it is a new installation, I had same issue last week an reinstalled it again, but the issue seems to be recurring. please find it here: http://www.namaspice.com I'm working on the homepage but it is just impossible to save any changes as it directly goes to a blank page.

Contacted host, who informed me it is the theme and to contact you.

Hi Monkeying! I’m sorry but there is nothing at your homepage and even not other menu items to investigate other pages (https://undsgn.d.pr/oGZ7VR). It’s a bit odd you have also used Uncode without problems and none of the other customers have this issue and your host tell is the theme, if this is a theme issue this should be replicable in all installation. Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately. If this is a new installation according to Envato terms you should have also a new dedicated license and so the possibility to access support services. Thank you!
https://support.undsgn.com/hc

Hi oaxtudio and thank you for interest!
Unfortunately this is a fixed price and there is not the option to activate special promotion for dedicated users.

Support AMP?

Hi oaxtudio and than you for interest!
No actually there is not native support for AMP.

Hi marmdm! I’m sorry but I don’t understand the issue, in all our demos the footer is visible in mobile and tablet too, can you please send us the link to your site? Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi, I’m using classic photographer demo and also in your demo the footer is not visible on mobile. This is the link to my page http://www.nicolacentoducati.com/ , the footer is not visible on mobile. Thanks

Hi, this is an option please check the responsive visibility options for the row: https://support.undsgn.com/hc/en-us/articles/214003585#&gid=1&pid=9

Hi studio-web-johnatanb and sorry for delay! You should see this page in the Selective Import: https://support.undsgn.com/hc/en-us/articles/214001065
Take care: if you import this page and this page is already imported but you have in the trash you’ll don’t see it, just remove from the trash. Moreover verify what version of Uncode do you have, if you have a very old version it’s possible this page was not part of demo contents, any major updates we introduces new demos. Let us know how it goes!

Hi fabianenzensperger! Don’t worry if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately (or at least ask for support with an account that bought our item)! Thank you!
https://support.undsgn.com/hc

Hi SchottJ, the Before and After use an images as media embed, what you ask is a Before and After that uses an image as background (in order to be fluid), I’m sorry but this is not possible.

Thank you for your answer.

Hi and thank you for confirm!

Hi t2web! This small file is no more used unless you activate the I Recommend This with the specific filter (https://support.undsgn.com/hc/en-us/articles/115004684785), anyway another user notify and the removal of js file if not invoked is just part of next update. If right now you want to remove the file you can edit this “uncode-core/i-recommend-this/i-recommend-this.php”.

Hi Chaostrophic! A theme doesn’t broke itself without any action and we don’t have other report (possible issue with a theme update). The only thing I can think of is that you have installed some new plugins or you have some memory or permissions problems (server related). Have you asked your host if they modified something or if they see some errors? Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc