Hi,

As you know that we have used the WooCommerce Plugin in our theme for Woo functionalities and WooCommerce has it’s default functionalities and there is no option in the plugin for setting up the Category Wise Shipping Charges, so this is only possible with the help of any third party plugin or Customization and here we only provide our dedicated support for the theme options related issue not for Customization.

I have searched and finds some plugins and docs which will help you but you can use any third party plugin at your own risk as I told you that we do not provide support for any of the third party plugin.

1. https://wordpress.org/plugins/woo-extra-flat-rate/
2. https://wordpress.org/plugins/woocommerce-advanced-free-shipping/
3. https://docs.woocommerce.com/document/product-shipping-classes/

Thanks for your understanding.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Sorry to say that but the regular price of the Theme is $59 and the 40% off for $59 is $35 you can check at your end, The Sale Price of the Theme is $35, you can check it on the Theme main Page here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399

Thanks.

Hi,

Please download the latest Spanish translation files for Porto WordPress from the links given below and upload it to wp-content/languages/themes and then go to wp-dashboard >> setting >> general and select the site language to Spanish from there and save changes and finally check your site after removing the browser cache.

https://www.dropbox.com/s/szwugu9zclxydjc/porto-es_ES.po?dl=0
https://www.dropbox.com/s/s5jz2e2gyytsome/porto-es_ES.mo?dl=0

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Yes, you can use/set the slide show for product categories same as for products in your providing screenshot by using “porto product categories” WP Bakery element and set it as per your requirements.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Sorry to say that but the regular price of the Theme is $59 and the 40% off for $59 is $35 you can check at your end, The Sale Price of the Theme is $35, you can check it on the Theme main Page here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399

Thanks.

HI,

Yes you can reinstall the theme, but for that first you need to deactivate the theme from the particular domain/site on which it is already installed/activated by going into Porto >> Setup Wizard >> Activate and if your theme is activated already then you will find the deactivate button there so just click on it and use/reinstall and activate the same theme on the new domain/site with the same license.

Thanks.

OK, Thanks.

Most Welcome

Hi,

First of all thanks for showing your interest in Porto WordPress.

Sorry to say that but the regular price of the Theme is $59 and the 40% off for $59 is $35 you can check at your end, The Sale Price of the Theme is $35, you can check it on the Theme main Page here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399

Thanks.

Hi,

We already enabled 1-click install for revolution content slider import. You can find that particular slider with the demo when you import it.

And for solving your issue: To fix it you can:
1. In the Slider Settings -> Troubleshooting set option: Put JS Includes To Body option to true.
2. Find the double jquery.js include and remove it.

Hope your issue will solve if not then please contact us through our support system with your site WP Admin Login details so we will solve it for you.

Thanks.

Hi,

It looks like the CSS issue, Can you please make sure that the Permission of the CSS folder under wp-content/themes/porto and all the files under CSS folder has 775 or 777. If no then please set it to 775 or 777 and if yes then please try to check the site once after removing the server, site and browser cache hope you will not find an issue of yes then please contact us through our support system with your site WP and Cpanel Login details so we will check and solve it for you.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Sorry to say that but the regular price of the Theme is $59 and the 40% off for $59 is $35 you can check at your end, The Sale Price of the Theme is $35, you can check it on the Theme main Page here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399

Thanks.

Hi, thanks… Envato clearly says $21 as I took photo and others have pointed out but if you don’t want to honor it, I understand.

Hi,

It is the mistake from Envato side and we already contacted Envato for solving/correct it.

Thanks for your understanding.

HI,

Yes you can reinstall the theme, but for that first you need to deactivate the theme from the particular domain/site on which it is already installed/activated by going into Porto >> Setup Wizard >> Activate and if your theme is activated already then you will find the deactivate button there so just click on it and use/reinstall and activate the same theme on the new domain/site with the same license.

Thanks.

Hi,

Look likes you site Layout has been changed to Boxed Instead of full width, so please go to Appearance >> Theme Options >> General and set the site Layout from there for every single section of the site as per your requirements hope your issue will solve if not then please contact us through our support system with your site WP Admin Login details so we will check and solve it for you.

Thanks.

Hi,

Please download the updated version of WP Bakery “Visual composer” and Ultimate Addons for Visual Composer from the link below and install it: https://smartwave.freshdesk.com/support/solutions/articles/12000007851-latest-visual-composer-and-ultimate-addons-for-visual-composer

Thanks.

Hi,

Please copy and paste the below given CSS code to the particular page Custom CSS option by editing that page and save changes and finally check your site after removing the browser cache.

.no-breadcrumbs .main-content { padding-top: 0 !important; padding-bottom: 0px !important; }

Thanks.

Hello, I have just tried this and looked on a different browser but no joy.

Please assist.

Thank you.

Hi,

Then please contact us through our support system with your site WP Admin Login details so we will solve the issue for you.

Thanks.

Hi,

Can you please tell me the ticket number that you have created ??

Thanks.

Non – waiting for you to reset my log in details as per your earlier emails, so I can then raise a support ticket.

Hi,

Can you once again please make sure that you have sent the product purchase code to the Email: newsmartwave@gmail.com for resetting the Support Login details ?? Because I have contacted the Technical Support Team now and they told me that they do not receive any of the Email/Ticket with the name “MikeT1964”.

Thanks.

Makes sense, looks like Envato put the wrong price up there then.

$35 is still a great price btw – thank you for the discount!

Thanks for the Appreciation and your Love for Porto

Hi,

Sorry to say that but the regular price of the Theme is $59 and the 40% off for $59 is $35 you can check at your end, The Sale Price of the Theme is $35, you can check it on the Theme main Page here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399

Thanks.

Hi,

Can you please send us your site login details though our support system so we will check and solve it for you. We have tested this in our latest theme and it is working fine. Please make sure that you are using the latest theme Porto 4.6.2 version and all updated plugins.

Thanks.

Hi,

Can you please send us your site login details through our support system so we will check and solve the issue for you. Also send the screenshot and URL of that page where the issue is seen.

Thanks.

Just opened a support ticket with requested login details. thanks

Hi,

Now please wait as you know Our business hours are Monday to Saturday – from 12:00 AM to 08:00 AM EST and also we are facing higher then the normal amount of tickets so it may be delayed in reply.

Thanks for your understanding.

Hi,

For category page, you should first create the New Block from Block section by using the Porto carousel and porto categories VC elements then copy the slug of that block and paste it to edit the category where you want to show. You should paste the block slug in the content Bottom field of that category. http://prntscr.com/knvud1

For the product page you can not add the slider at the end of the page.

Thanks.

I tried creating categories slider by your instructions but not able to do so.the slider is very small not sliding the category images. I want one category slider showing all categories with 5 at a time auto sliding full width on desktop and showing 3 at a time on mobile. Already created ticket for it. Url gemstones.co slug name : category-slider

Hi,

Ok, our support team will reply soon as they will solve your issue. Please wait for support team reply.

Thanks.