7855 comments found.
hi I purchased theme and I try to install it. but when I uploaded theme, ‘Link is expired’ message appear. how can I install theme..
my e mail. kimsehunstudio@gmail.com
Hi,
It looks like the max file upload size limit of your server is less than the theme’s file size. Kindly contact your hosting provider and increase this limit to 35MB or follow the FTP installation method described in your knowledgebase here: http://www.brandexponents.com/oshine-knowledgebase/knowledge-base/upload-activate-theme/
Please ensure that you are uploading the oshine.zip file. Let us know if you require further assistance in which case contact help@brandexponents.com and our support team will assist you asap.
Thanks, Swami
Wanted to know if its possible to create a custom SVG shape divider. I have done it but it doesn’t scale, wondering if there is a special setting for saving. No Url, local on MAMP.
Hi,
Can you tell us which module are you using to add the custom SVG shape divider ? are you adding it in the code module or in the text block module, we may be investigate only if we access the backend so let me know once you host the server or if you can share your SVG file with me through email to help@brandexponents.com so that I can test on my local setup and provide you necessary instructions.
Thanks, Varsha
Is your website working as I need to understand how to migrate and upgrade to Oshine 5.0, but keep getting a message saying that the site is refusing to connect: http://www.brandexponents.com/oshine-knowledgebase/knowledge-base/migrating-to-oshine-5-0/
Hi,
The server where we have hosted our website has been experiencing difficulties. We have just resolved the issue and the link should be working now. We have also hosted a backup of your documentation here http://oshinedocs.wpengine.com
Thanks, Swami
Hello,
I’m using the v31 template. I have set up several tablet and mobile specific sections on my site because I was not happy with the responsive results from the desktop look on mobile and tablet. When I view the site on a mobile or tablet device they are pulling in the correct sections for their device when scrolling through the site (I went through and selected all the appropriate ‘hide’ layouts for each section). The problem I am having with this is that the menus on the mobile and tablet devices do not link to the sections I have created specifically for mobile and tablet. What can I do to resolve this?
The 2nd issue is that in tablet and mobile mode the menu is not sticking to the top when I scroll. I’ve looked through the forum and saw some answers to this but they aren’t working for me.
The 3rd issue is that my phone number in the Icon Card in the contact section is not appearing on mobile or tablet. It’s there because I can tap on it and get calling options but the text is not visible.
And speaking of the Contact section and Icon Cards, is there anyway I can set up a mailto:xxx@xxx.com link for my email address? As it is it is not clickable.
Thank you.
Hi,
1. We use Section ID to navigate to the respective section’s in the Page. Unfortunately, an ID is meant to be used only once in a page and you cannot use it on 2 sections. While enabling the option to Hide the Section in a specific device, we only hide it’s visibility, but the Section is still present in the DOM and hence the navigation will not work. I would suggest you keep your Mobile and Desktop layouts in the same Section (but in different Row’s) and hide the Row in corresponding devices. This way we target the same Section in all devices, but the Row’s visibility is toggled.
2. Kindly try using the CSS code below to make the Header Sticky on Mobile and Tablet -
@media only screen and (max-width : 960px ) {
#header{
position: fixed;
width:100%;
height:100px;
top:0;
background:white;
}
}
3 and 4. Kindly provide the link to your site so I can check and investigate the issue with the icon card and provide necessary assistance.
Thanks, Pavithra
Thanks for your help on that, works great now! Link to my site is hoffnerddesign[dot]com for the phone number text and email link in the contacts section issues.
Hey,
my site is running really slow at the moment, I noticed couple of console errors.
Im currently using Version 6.4.7, demo v6
can you please help ?
[Intervention] Slow network is detected. See https://www.chromestatus.com/feature/5636954674692096 for more details. Fallback font will be used while loading: https://www.animeresinarts.com/wp-content/themes/oshin/ReduxFramework/ReduxCore/assets/css/vendor/elusive-icons/fonts/elusiveicons-webfont.woff?v=2.0.0 [Intervention] Slow network is detected. See https://www.chromestatus.com/feature/5636954674692096 for more details. Fallback font will be used while loading: https://www.animeresinarts.com/wp-content/themes/oshin/fonts/icomoon/fonts/icomoon.woff?85pf5i ________________________ also I want to change the theme overall color ( link, hover, button ) from light green to red, I turned of the “Cache Options Panel Settings” from general settings, ticked off “Disable Dynamic Menu Color Change on Slider Revolution” from Global Site Layout and Settings, added my custom CSS into General Settings -> Custom CSS. it worked for a while and dispeared when i made changes again.
I narrowed down the issue was caused by wp-content/uploads/oshine_dynamic_css/be_dynamic.css
this dynamic css always overwrite my changes.
Hi,
The issue is not related to the theme but due to your network speed, this would happen if your internet connection is temporarily slow, however I can give you some pointers to improve site performance , kindly follow the instructions in the following link here – http://www.brandexponents.com/oshine-knowledgebase/knowledge-base/pointers-to-improve-performance/ . Regarding the your another question on how to change the overall color of the theme, kindly navigate to COLOR HUB on your dashboard and in there kindly change the first palette color and save your changes.
Thanks, Varsha
Hi, can i login in backend(SHOP)?
Hi,
Unfortunately I am not able to understand your questions so can you please elaborate so we will be help you accordingly.
Thanks, Varsha
Hi,
The server where our knowledgebase and website are hosted is currently experiencing difficulties. We have setup a copy of the knowledgebase in this url: http://oshinedocs.wpengine.com/ for your reference. We sincerely apologize for any inconvenience caused.
Thanks, Swami
Is there a way to change the text on the contact form button from Submit to Send?
Hi,
The demo uses the default contact form module built into to the page builder. Its not built using the contact form 7 plugin and its fields are not customizable. We have recommended the contact form 7 plugin for those who would like to build advanced customized forms. Once you create your form using the contact form 7 plugin, you will be provided a shortcode for embedding that form. Kindly copy the shortcode, and in the page builder of your contact page or where ever you would like to publish it, paste it in the editor of a SHORTCODES module.
Thanks, Varsha
. sorry i can not remove my comment (wrote it accidentally)
.
Hi, I have a huge SEO problem with the theme. On my portfolio pages I use image slider, but unfortunately I can not see the alt tags and title of the images in the source code. Of course I set them in the media library. How can I solve this problem? Thanks,
Kate
Hi,
Thank you for bringing this up. We will look into the issue and patch a fix for this in our upcoming updates.
Appreciate your patience.
Thanks, Varsha
Hi,
Thank you for your help, I am waiting for the solution!
Kate
Hi, Whan can I expect this update? I like Oshine theme, but I think it is a huge problem regarding to SEO. Thanks,
Kate
Hi Kate,
Apologies in the delay in our response. We have devised an option to add a code snippet via your child theme that will make sure the Images added in the Carousel are also included in Yoast’s Sitemap. Kindly drop an email using the contact form in the Support Tab so we can share the code with you right away. Or if you could provide your URL, wp-admin id and password along with your FTP details, we can add the code in the theme for you.
Thanks, Pavithra
For those wanting a more simple way to change the ‘Portfolio Details’ titles… Client, Project Date etc. I found a simple way to change, rather than having to use the child theme etc.
Simply add this code to Oshine Options > General Settings > Custom Javascript:
jQuery(”.gallery-side-heading”).text(function () { return jQuery(this).text().replace(“Client”, “Enter replacement title here”); });
jQuery(”.gallery-side-heading”).text(function () { return jQuery(this).text().replace(“Project Date”, “Enter replacement title here”); });
jQuery(”.gallery-side-heading”).text(function () { return jQuery(this).text().replace(“Category”, “Enter replacement title here”); });
jQuery(”.gallery-side-heading”).text(function () { return jQuery(this).text().replace(“Share This”, “Enter replacement title here”); });
I couldn’t get the functions,php file method to work so perhaps this will also help others.
Thanks
Or perhaps these would be better:
Client:
jQuery(”.portfolio-client-name”).html(function () { return jQuery(this).html().replace(“Client”, “Change here”); });
Project Date:
jQuery(”.portfolio-project-date”).html(function () { return jQuery(this).html().replace(“Project Date”, “Change here”); });
Category:
jQuery(”.portfolio-category”).html(function () { return jQuery(this).html().replace(“Category”, “Change here”); });
Share this:
jQuery(”.portfolio-share”).html(function () { return jQuery(this).html().replace(“Share This”, “Change here”); });
Hi,
I’m trying to build a website for travel like this: https://www.cazloyd.com/en
- Header needs to be bespoke + carry telephone number and a button for enquire
- Mega menu with 4 columns
- It needs grids of images that are mixed, eg destinations + experiences, ideally these needs to be pulled from pages (not posts)
- Needs a testimonial slider
- Needs a bespoke map with multiple points and routes
- Website needs to be super fast (Jupiter and Salient are very quick)
- Need to be able to pull teams to homepage (or any page)
- Needs to be able to put a slider on multiple pages
- Needs to be able to have a grid of images as a header on multiple pages
- Needs breadcrumbs
- Advanced search facility eg by post type, destination – travel type etc
Does your theme support all this? – if not could it with bespoke work? And do you offer customisation services? – Happy to take a punt on your theme, but it has to fit the feature set I require without buying loads of plugins and doing lots of dev.
Rich
Hi Rich,
Thank you for your interest in purchasing the theme. Please find my responses below -
1. Yes you can add telephone Number and Button on the Header along with the Logo and Menu . Here is a sample of this feature showcased in our demos -
http://oshinewptheme.com/v12 http://oshinewptheme.com/v92. Yes – http://oshinewptheme.com/v1
3. Yes you can use our Portfolio Module. You can set each Portfolio to be of a different Category and each portfolio will have an Individual page where you can add content and Images. We have several Single Portfolio Styles in the theme.
4. Yes – https://oshinewptheme.com/v44/ . You can see a Sample Testimonial Slider on the Home Page.
5. We provide option to add Google Maps with Mutiple Points. However you cannot highlight routes in the Map.
6. Oshine is a super powerful multipurpose theme and it has been built to be versatile as well as performant. We refactor our codebase regularly to incorporate best practices and with each update we focus on improving the performance of the theme, inspite of adding new features. Our theme delivers great performance by using the following techniques -
- Lazy Loading of Images in Portfolios, Galleries and Image Module
- Supports Responsive Image Sizes feature of Wordpress
- Asynchronous and On Demand Loading of Javascript Files. Themes depend on a lot of custom and 3rd party jquery plugins for their functionality and usually load all of them on the site irrespective of whether you use them on your site. This is terrible for performance. However Oshine loads plugins only when if you have used a dependent module on your page and also loads them asynchronously, meaning the rest of the your page can continue to load without having to wait for this script to finish loading.
- Options Panel Caching
- Conditional Loading of Css and flex box layouts for max layout possibilities with minimal code.
- Compatiblity with popular caching and minification plugins such as W3 Total Cache / Wp Super Cache / Autoptimize plugins
7. Yes. All the modules present in the TATSU builder can be used in any page (and post / portfolio as well) – https://oshinewptheme.com/v44/about-2/
8. Yes. Most of our demos have Slider on the Home Page. You can also add slider in other pages. We include Master Slider and Slider Revolution plugin with the theme that you are use to builde your sliders.
9. I am not sure how exactly you want to represent these images. Do you have a sample website in mind? If you can provide the link, I can be more precise in my response.
10. Yes it is possible.
11. The default Search will take into account all post types and pages. You can also use 3rd party plugin like https://wordpress.org/plugins/relevanssi/ to fine tune your search.
Do let me know if you need further information.
Thanks, Pavithra
Hi !
I would like to know if it’s possible to add and remove fields from the Portfolio Details section and how I can do it ? And then, I would like to display it in the Portfolio Details Module of Tatsu builder.
Thanks for your help !
Hi,
Please follow the instructions below to modify the Labels of the Portfolio Details module -
1. Upload the File named ‘oshine_child.zip’ that is present in the Buyer’s Package.
2. Activate the Oshin Child Theme
3. Log into your server using FTP, and open the oshin_child folder under wp-content/themes
4. Edit the functions.php file to add the following lines of code –
<?php
add_filter( 'gettext', 'be_themes_change_portfolio_details_labels', 20, 3 );
function be_themes_change_portfolio_details_labels( $translated_text, $text, $domain ) {
if ( is_singular('portfolio') ) {
switch ( $translated_text ) {
case 'Client' :
$translated_text = __( 'Client', 'be_themes' ); //Enter the Replacement text for Client here
break;
case 'Project Date' :
$translated_text = __( 'Project Date', 'be_themes' ); //Enter the Replacement text for Project Date here
break;
case 'Category' :
$translated_text = __( 'Category', 'be_themes' ); //Enter the Replacement text for Category here
break;
}
}
return $translated_text;
}
?>
5. Save and Upload the File
Thanks, Varsha
Hi !
Thanks for your help !
Is this code only for rename Portfolio Details ? Or does it works if I want to add new details and display them in Portfolio Details module of Tatsu builder ?
Thanks !
Hi,
Unfortunately, there isn’t an option to add custom fields to the existing Portfolio Post Item. However there are a lot of 3rd party plugin that offer you to add custom fields, which you can try. You can try this plugin – https://wordpress.org/plugins/advanced-custom-fields/. You can add the custom fields that you have created using the plugin , in the Plugin Shortcode module in the Page Builder.
Thanks, Varsha
Hi,
For information, I succeed to do what I wanted by editing some files :
In be-themes-metabox.php : in “Portfolio Details Tab” section (line 205), duplicate and modify array like “Client Name” or “Projet Date” to add new details.
To display them in Portfolio Details Module : edit ”/wp-content/plugins/oshine-modules/includes/modules/projet_details.php” and duplicate again the lines concerning Client Name or Project Date (line 25) and adapt them with the new details.
Hi,
This is not a valid solution, because it is totally not recommended to make changes to the core theme files. You may break something really critical , moreover you will lose the changes as you update the theme.
The right way to make changes to the Metabox Options will be to edit the existing Metabox definition as per the instructions here – https://docs.metabox.io/edit-meta-boxes/ . You need to add the code in the functions.php file in Oshine Child theme.
Thanks, Pavithra
Dear author!
I am currently working on its development with wordpress 4.9.8 + PHP Version 7.0.14.
But I want to know if I can update the PHP 7.2.9 version?
I await your comment. Regards, Toni
Hi Toni,
Yes you can update the php version in your site. We are using 7.1.8 and there are no known issues. Do let me know if you need further clarifications.
Thanks, Pavithra
Hi there,
I noticed when using Revolution Slider plugin, the theme uses a script that detects the predominant colors from each image in the slider and tells the theme whether to use the dark / light menu color scheme dynamically.
Can I turn this off? It causes problems for me when I try to scroll down on the home page, it gets stuck every time it switches style.
Also our logo dark/light is the same color so we don’t like how it fades to the same logo when switching style.
R.
Hi,
Yes we have option to Dynamically detect the Color Tone of the Background Image used in Slider based on which the Color of the Navigation Menu text will be changed. Kindly go to OSHINE OPTIONS -> GLOBAL SITE LAYOUT SETTINGS and there you can find an option named ”Disable Dynamic Menu Color Change on Slider Revolution”. Check that option in order to stop the automatic color transition of the menu based on the color scheme of the slider image.
Thanks, Varsha
Thank you very much for the quick reply. It works like a charm 
Another problem I run into is the minimal selection of presented icons. I noticed the theme does not have font awesome included, however three other icon libraries.
I’m just looking for a simple truck icon, for deliver service lol. But none of the libraries have it.
Hi,
Apologies regarding the inconvenience, unfortunately we do not have the icon in our icon kit, however we have an option to include custom icons. Although there isn’t a straight forward method to include custom icons, we have a procedure to do this using the Child Theme. Kindly email us using the contact form in the Support Tab so we can explain the steps you need to follow to add the icons. Alternatively, if you can get the SVG code for the icon, you can add it in the builder.
Thanks, Varsha
Hi again. How do I activate full page content on individual pages?
Hi,
I presume you mean to ask about setting a section to occupy the full screen height. If you need your section to occupy the Full Screen (width and height), you can enable the option called ’Full Screen Section’ in the Section’s setting of the TATSU page builder.
Thanks, Varsha
Hi – we’re having an issue with Oshine on mobile (using header option #2). The logo appears pushed down at left, with the hamburger menu sitting higher up at right (as opposed to both on the same line). Any thoughts as to why?
Hi,
We have responded to your email about the same query.
Thanks, Varsha
Wordpress is now offering a Gutenberg update / install. What is the compatibility with Oshine?
Hi,
Thank you for reaching out. We are constantly checking the developments around Gutenberg and you can be assured that it will not affect the usage of the theme. We will make the necessary updates to the theme to keep in compatible with Gutenberg while it will be integrated with Wordpress 5.0. However, we will continue to use Tatsu, as Gutenberg still lacks a lot of functionality required to build the kind of layouts that are already possible with our theme and builder. Just like how users currently have an option to either use Tatsu or the default text editor as per their choice in individual pages, there will be an option to choose between Gutenberg and Tatsu. Although, Gutenberg should be good enough for building blog posts but is very limited for pages.
Thanks, Pavithra
Hey there, I sent an email (support ticket) yesterday regarding my site. The problem is, it’s not responsive, on any devices, the site just brings up the desktop view. I can’t figure out what’s going on – maybe it’s super simple but I’m not sure!? I’m wanting to push my site live this week, so when I went to test across a few devices yesterday, I was worried when I saw it’s not looking too good right now. Thanks so much, looking forward to your response!
Hi,
We have checked our support Mailbox and we have not received any communication from this id – lindiharrison . Are you sure you emailed it to swami@brandexponents.com ? Could you kindly resend the email, so we can investigate the issues you have and assist you with the necessary solutions.
Thanks, Pavithra
hey, thank you, I resent the email a couple days ago, when are you going to be able to look into the issue do you think? I sent to Swami’s email address!
Hi,
I still cannot find the email you sent to “swami@brandexponents.com” . Have you sent it from lindiharrison id?
However if you could provide the link to your site here in the comments section and also explain the issues you have, we will be able to assist your right here.
Thanks, Pavithra
Hey, so i have resent the email to swami@brandexponents.com – about 2 minutes ago. I have explained all there and have provided my website wp login details so you guys can hopefully investigate. Problem is my site is not displaying as a responsive site, it renders only as desktop across all devices. In preview mode it seems responsive but during testing on actual devices, across all main browsers, it’s not.
I sent the emails to you guys from lindiharrison@gmail.com
Cheers. Lindi
