Hello Goran,

Please, check this part from our Official Manual http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-6-translating-labels-loco-translate-poedit/ in order to translate labels. That should be helpful. If you need any further help, our support team is on your service at https://qode.ticksy.com/

Qode

Hi there Rory,

Thank you for writing in. We didn’t have complaints like this one, so we are not sure what is causing the issue. Could you, please, submit a ticket on our support forum at https://qode.ticksy.com/ and include your site URL with wp-admin access so our agent could take a closer look and assist you there.

Best, Qode

Hello there,

Thank you for taking interest in our theme. Yes, we are getting closer to big 100 000 number of Bridge sales We are very proud of it. Anyhow, when it comes to import of our demo content, we included One Click feature so you could easily, in 2 minutes, import whole content from our demo on your installation. Of course, if you need any help, our support team is on your service and will gladly help you to setup your site within our theme.

Best, Qode

Hello,

Thank you for writing in. We will gladly investigate this. Could you, please, reach us on our support forum https://qode.ticksy.com/ and include your site URL with wp-admin access and info you’ve got from Themepunch. Thank you very much.

Best regards, Qode

Hello,

We are not using this filter woocommerce_quantity_input_args that is made for setting input max/min values. So, you could just use it to set desired values. We have just test it in our child theme, please, check this screenshot: https://www.screencast.com/t/P4IMiwbAcAH And here is article from WooCommerce where you are able to see how that should be done https://docs.woocommerce.com/document/adjust-the-quantity-input-values/

Best regards, Qode

Hi, thank you for the hint, but I tried the exact same code you indicated (including the variations which I missed before) without modifying anything and the behaviour is the same: I cannot go below the minimum with the arrow, but I can happily change the quantity input value and add to cart, which should not be allowed. Regards, Franco

Hi,

If you need further help with this, feel free to reach our support team at https://qode.ticksy.com and our agents will help you.

Best, Qode

Hello,

Front end can be enabled as explained in this article https://qode.ticksy.com/article/9537/ Doesn’t matter which demo site is activated.

Best, Qode

Hello,

It is Type Effect that could be enabled under Custom Font element https://www.screencast.com/t/gP67twDm And it is shown in our landing page http://bridgelanding.qodeinteractive.com/ Please, check this screenshot https://www.screencast.com/t/Qxz3pRgNnPCn

If you need further help, our support team is on your service at https://qode.ticksy.com/

Best, Qode

Hi again,

You are welcome. Yes, but like we explained, it is how this filter is working. You could filter only between items that are loaded on a page. So, first you’ll need to click on Load More when you are under All tab. When it comes to your two tickets, thank you for sharing those. Issues you’ve mentioned are added in our to do list, so our dev team is working on it. For this specific ticket you didn’t reply back to us https://qode.ticksy.com/ticket/1610975/ If you are still facing this issue, please continue conversation on ticksy, so our agent could investigate and try to help you there. We are always working on improvement of our theme that is visible on our change log. Thank you for your suggestion. We appreciate it, since we are constantly working on making our theme even more user friendly.

best, Qode

I know it generally doesn’t work that way and this is a more unspecific rant that probably applies to every second theme provider here. So if I write “you”, think of every other theme provider on here and not only specifically you.

What I really wish is that if there is a bug report you (and other theme providers) try to recreate it on your test environment instead of involving me in lengthy conversations.

Also I wished that your first intention is not that your reporting clients are dummies and that you accept that you have bugs in your theme that occasionally get found.

I didn’t buy your theme to be your software tester nor have lengthy conversations to solve bugs. I bought it to save time.

So as every second theme developer acts this way on Envato I want to propose this as an opportunity to be exceptional (instead of having your USP in the amount of demos): Try to recreate bugs in your test environment and if you can’t recreate them create me an account that I can recreate them.

It’s also not convenient that you want to get backend access to my clients sites for security reasons.

Also I bought 4 licenses of your theme so I should have 2 years of theme support, but that’s also not working like you think it would – yes I know that’s an envato thing.

It’s also inconvenient that I need a support license to report bugs. It should be in your interest that you receive bug reports if you don’t have a top notch QA.

Hi again,

Thank you for this feedback. We do understand your point of view. Please, note we are taking our business professionally and testing all features we are implementing in our theme. Also our theme is getting under strong tests on Envato Market before releasing any new update. Of course, on different servers, and environments for each installation, user might can face with some issue. We are strongly encourage anyone to share their experiences with us, even when support period is expired. We will always look and investigate. Here is email address where you could reach us for things like those support[@]qodeinteractive.com

Best regards, Qode

Hello,

Try to add this part of code:

.qode_grid_1200 .two_columns_25_75 .grid_section
.section_inner {
        width: 100%;
   }

in QOde Options > general > Custom Code > Custom Css.

Best, Qode

Hi there Romuald,

Here is the code you could use:

.shopping_cart_dropdown ul li  {
    background-color: red;
    color: yellow;
}
.shopping_cart_dropdown .qbutton {
    color: green;
}
.shopping_cart_dropdown span.total span {
    color: blue;
}
.shopping_cart_dropdown span.total {
    color: black;
}

Just add your desired color values, and paste the code in Qode Options > General > Custom Code > Custom Css.

Best, Qode

Hi again,

If you set redirection to another page after submission, then this will happen. For more info about it, check this article: https://contactform7.com/redirecting-to-another-url-after-submissions/ If you need further help, reach our support team at https://qode.ticksy.com/ and include your site URL with wp-admin access. Thanks

Best, Qode

Thanks. I cannot submit. I click on “verify purchase ..”. Then I choose “(verified) bridge …” and nothing happened. What’s wrong ? Thanks

Hello,

Please, try again to submit a ticket. It could be that your support period is expired. Here you could check more about extending/renewing support https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support Or you could contact author of Contact Form 7 plugin to check this closer.

Best, Qode

Hello,

Could you, please, open a ticket at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly investigate and help you there. Thanks

Best, Qode

Hello there Jinny,

Please, note since portfolio is our custom post type, portfolios will be different from theme to theme. Maybe you could convert your portfolios into ours, using some plugin for this purpose. And then you could rearrange items using all our options we implemented for customization of portfolio projects.

Best, Qode

Hello,

Please, check this article in order to solve this common issue with demo import: https://qode.ticksy.com/article/9420 If the issue persist, open a ticket on our support forum at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly help you there to finish import process.

Best, Qode

Hey I have posted a ticket, thank you for the support.

Your ticket is assigned to our agent who is working on it.

Best, Qode

http://prntscr.com/kok2eo I have deleted the original image of the background, I can not find where to put the new image.

Its in production and the URL its nos visible

Hello,

Based on explanation we cannot provide any new assistance, except first one. Please, share your link with us, once you publish the site. Thanks

Qode

Hello,

Could you, please, send us here page link so we could take a closer look and check on what exactly are you referring to? Thanks

Qode

I show here http://prntscr.com/kok2eo

Thanks.

For category pages, global options for title area will be applied. So, just go to Qode Options > Title and upload desired image https://www.screencast.com/t/pRuPpUONi

Best,

Qode

Hello,

Media files are not on theme level, but on WP Installation level. So, you’ll see your library even when child theme is activated. If you are looking for something else, please, explain this further more. Thanks

Qode

I use the code of this post -> https://qode.ticksy.com/ticket/1194814/

Hello,

Yes, you could follow instructions from this ticket to add Custom JS. Or you could edit initHashClick() function in default.js file https://www.screencast.com/t/Mag1ttofN

Best, Qode

Hello,

It is because we set in menu custom link for this menu item https://www.screencast.com/t/PZ2n183lw since this page is created using The Events Calendar plugin by Modern Tribe, so their events cannot be imported directly. It is why you should create your own events and events page as well, and then change of course menu to fit your needs. For any further assistance, our support team is on your service at https://qode.ticksy.com

Best, Qode

Hello,

Thanks for writing in. You are always able to do theme update, there is no need for extra purchases: Just follow instructions from our Official manual: http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/

Best, Qode