26721 comments found.
For some reason, when using the mobile version of the site, the logo is appearing twice. We can’t figure out what changed. When I completely remove all logos from settings, the “Bridge” logo appears twice in its place. Can you help? We’ve scoured the settings but can’t figure out what is causing this.
Hello,
Please, send us here your site URL. Thanks
Qode
I have the following image links somewhere in the theme code:
http://farm1.staticflickr.com/943/42306355931_721de9b0f4_s.jpg http://farm1.staticflickr.com/967/42259751612_c16da66a88_s.jpg http://farm1.staticflickr.com/885/42306442411_e32df63338_s.jpg http://farm1.staticflickr.com/964/41405520625_ccfb2a3926_s.jpg http://farm1.staticflickr.com/975/41405027035_6a9780823b_s.jpg http://farm2.staticflickr.com/1684/24534235809_f40d28d897_s.jpg http://demo.qodeinteractive.com/…-content/uploads/2014/03/logo-footer.pngI am not using any of these pictures in my theme (except maybe the logo-footer, which I would rather host locally). Could you please let me know where I could deleted these from the theme code?
Much Appreciated,
Dean
Hi there Dean,
We located your ticket with same topic on our support forum and our agent is assigned to it. He will reply asap.
Best, Qode
Hello. I bought this theme a few years ago. However, now that I’ve decided to change my logo, the section simply does not appear. All other sections are ok, but when I click “Logo” in “Quode Menu” nothing appears. Please help me.
Look: http://expressadesign.com/wp-content/uploads/2018/09/Captura-de-Tela-2018-09-12-às-17.47.53.png
Hi,
We are not sure why this is happening on your side. Could you, please, try to deactivate all third party plugins and then check this again. If logo section appears, then activate plugins one by one to see which one is causing this. If the issue persist, please open a ticket on our support forum at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will investigate.Best, Qode
Hello, I would like to change the text and images in upper area (QODE SLIDER) of the “home 1” and “home 2” pages of the “bridge original” demo. Could you tell me, how I can do that? I know how to change the text of the slide, but don’t understand how to mount the slide to the specific page, cause I don’t see the slider in the wpBakery Page Builder.
Hello,
For any questions like this one, please, reach our support team at https://qode.ticksy.com/ and include your site URL wtih wp-admin access and our agent will gladly assist you with anything that could be done within our theme.
Best, Qode
Hi how are you? I have one question. I have this test page: https://www.pampaco.com/testeo/
I need to know, if its possible to change the label “ver más!”, and put instead of that label, an image?
Thanks!
Hi,
Fine, what about you? 
Try to add this part of code:
$j('.more_facts_button_arrow').html('<img width="1280" height="280" src="https://www.pampaco.com/wp-content/uploads/2017/06/logo-
sticky.png" alt="" />');in Qode Options > General > Custom Code > Custom JS. Just instead of this image src, use your desired image link.
Best,
Qode
Any plans to clean up the excessive JS and CSS loaded all over the place?
I currently have:
//Remove all of the icon styles: wp_dequeue_style( ‘qode_font_awesome’ ); wp_dequeue_style( ‘qode_font_elegant’ ); wp_dequeue_style( ‘qode_linea_icons’ ); wp_dequeue_style( ‘qode_dripicons’ );
//Remove the ENTIRE JQUERY UI LIBRARY ffs:
wp_dequeue_script('jquery-ui-autocomplete');
wp_dequeue_script('jquery-ui-button');
wp_dequeue_script('jquery-ui-datepicker');
wp_dequeue_script('jquery-ui-dialog');
wp_dequeue_script('jquery-ui-draggable');
wp_dequeue_script('jquery-ui-droppable');
wp_dequeue_script('jquery-ui-menu');
wp_dequeue_script('jquery-ui-mouse');
wp_dequeue_script('jquery-ui-position');
wp_dequeue_script('jquery-ui-progressbar');
wp_dequeue_script('jquery-ui-selectable');
wp_dequeue_script('jquery-ui-resizable');
wp_dequeue_script('jquery-ui-sortable');
wp_dequeue_script('jquery-ui-sortable');
wp_dequeue_script('jquery-ui-slider');
wp_dequeue_script('jquery-ui-spinner');
wp_dequeue_script('jquery-ui-tooltip');
wp_dequeue_script('jquery-ui-tabs');
wp_dequeue_script('jquery-effects-core');
wp_dequeue_script('jquery-effects-blind');
wp_dequeue_script('jquery-effects-bounce');
wp_dequeue_script('jquery-effects-clip');
wp_dequeue_script('jquery-effects-drop');
wp_dequeue_script('jquery-effects-explode');
wp_dequeue_script('jquery-effects-fade');
wp_dequeue_script('jquery-effects-fold');
wp_dequeue_script('jquery-effects-highlight');
wp_dequeue_script('jquery-effects-pulsate');
wp_dequeue_script('jquery-effects-scale');
wp_dequeue_script('jquery-effects-shake');
wp_dequeue_script('jquery-effects-slide');
wp_dequeue_script('jquery-effects-transfer');//Dequeue more stupid scripts:
wp_dequeue_script("carouFredSel");
wp_dequeue_script("lemmonSlider");
wp_dequeue_script("one_page_scroll");
wp_dequeue_script("mousewheel");
wp_dequeue_script("touchSwipe");
wp_dequeue_script("isotope");
wp_dequeue_script("packery");
wp_dequeue_script("stretch");
wp_dequeue_script("imagesLoaded");
wp_dequeue_script("rangeSlider");
wp_dequeue_script("eventMove");
wp_dequeue_script("twentytwenty");
wp_dequeue_script("google_map_api");And yes yes, my support period is expired – I’m not asking you to help me with anything.
My question is whether you have plans to fix this ridiculous issue?
Hello,
Thank you for writing in. Please note that those scripts are not added without reason. We are using those for our dynamic elements, such as carousels, sliders, portfolio lists, google maps. If you are not using these shortcodes feel free to use this code in your child theme to prevent loading of unnecessary scripts for your instillation.
Best regards, Qode
Why don’t you enqueue those scripts and styles only when that shortcode or option is used/activated?
This would avoid having the entire jQuery UI library loaded in and tens of external requests that add up to 1+ MB.
For example if I’m using Font Awesome then I don’t ALSO need 3 other font libraries loaded in. That’s just silly.
Hi,
Thank you for your suggestion. We will send it to our senior staff, so if there are possibilities to achieve this without breaking some parts, we will try to optimize further this. Thanks a lot.
Qode
Hi, I’m a bit surprised that there hasn’t been any updates or mentions regarding GDPR… you should look at some of the other advanced themes are doing to help users comply. Check theme UNCODE for instance..it’s huge the feature they included to automate the consent exclusions. I’d love to hear your thoughts and how the bridge theme is addressing GDPR.
Hi,
Thank you for writing in with this suggestion. We didn’t add this part on our change log by that name, but please, check this screenshot where we stated some parts that are related to GDPR https://www.screencast.com/t/5IecbJZpjiLA So, we actually improved our theme already to be GDPR compliant. And here is article where is explained this further more https://qode.ticksy.com/article/13042/Best regards, Qode
Hi!
Using a content menu in the page body (https://qode.ticksy.com/ticket/1214927/) – how do you set the links to be page links as opposed to anchor ID’s?
Thanks!
Hi,
This type of menu can be added to particular page. However, it supports anchor links to the sections on the same page only – it doesn’t support links to other pages.
Check the following demo example:
http://demo.qodeinteractive.com/bridge100/If you want to try it, here are the instructions:
First you have to insert the Row element that will be your Content Menu. In Row Settings, select Row Type: Content Menu
http://screencast.com/t/3MaCLwpHmIxpThan you have to link your Content Menu to another rows (sections) on the page.
Click to edit the row (section) that you want to make a link to, enter Anchor ID (small letters, no spaces), select Row in content menu: Yes and enter Content menu title (this will be the menu label in the content menu):
http://screencast.com/t/olN7vN4oLYou have to do this for each row (section) that you want to make a link to.
Qode
Could you add this as a feature request please?
Also I see you implemented my suggestion for a toggle for inter page navigation as an option per page – this makes me very happy
Thank you for your suggestion. We will send it to our team on further consideration, so if there are numerous request and if it could be done, most probably it will be added. Glad to hear you are satisfied with improvements we are making.
Thank you again.
Best regards, Qode
Hello,
I had an error that has just appeared following the update of the parent theme Bridge : Notice: Undefined index: thin_icon_only_font_family in /home/labouyriefreres/public_html/wp-content/themes/bridge/functions.php on line 156
On my website : https://www.labouyrie-freres.com/
Do you have an idea of the problem ?
thank you
Hi,
Please, submit a ticket on our support forum at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will investigate. Thanks
Best, Qode
Hi, does your theme and the required plug-ins work on Wordpress.com?
Hi,
Our theme is for WordPress.org platform, not for wordpress.com
Qode
Hi! I’m using Organic Market demo but the logo doesn’t show up. I’m using the latest version of brigde theme but not even bridge logo is showing. Can you help? Thanks!
Hi,
Please, send us here your site URL to check it closer. Thanks
Qode
Hi! Many many thanks anyway, I fixed already
Glad to hear this Thank you for the update!
Hi, hope you are alright. Are you releasing a new version compatible with WooCommerce 3.4.x any soon? Thanks.
Hello,
Thanks. Hope you’re fine, too. Latest version of your theme is compatible with 3.4 version of WooCommerce. It is not added in change log, since there were no changes in our files.
Best, Qode
Hello,
Thank you for reporting this. It is server temporary issue. We have already contacted hosting company so this should solved asap. For any other doubt, feel free to reach our support team at https://qode.ticksy.com/
Best, Qode
I am getting notification from google that my site using bridge theme is not mobile friendly. Do you have solution for this ? Can you please let me know ?
Hello,
We tested Bridge main demo site on this link and it is mobile friendly: http://screencast.com/t/69a9iLntgbb It might be that some of your content or plugin is causing this.
Please submit a ticket to our support team at https://qode.ticksy.com/ and they’ll have a closer look at this and see what they can do to help you resolve this issue.
Qode
There’s a bug in bridge theme since couple of months now:
“We’ve noticed that there is a problem with the qode search type. When choosing for example ‘slide from header’ or ‘search covers header’ and click on the search icon and click the icon to close it again, all clickable links on the page are disabled although it shows the hand cursor icon.
I also tested it on a demo website: http://bridge16.qodeinteractive.com/
Reproduce: – Click search icon – Click close icon (or anywhere else to close the search) – Try and click random button/link.”
Is there already a fix for this issue or can you please provide us with a temporary fix as we need this specific search functionality
Hello,
Until we found better solution, you could use this part of code:
$j(document).ready(function(){
$j('a').click(function(e){
e.stopPropagation();
});
});Just paste it in Qode Options > general > Custom Code > Custom Css.
best, Qode
Hi,
I found the cause and a temporary fix. Your proposed fix prevents all other javascript thats bound to a elements, which is a problem for us.
The cause is in default.js line 5899. The click event does a prevent default on .content and footer. This causes all links to break. You need to unbind this event after the search is closed.
I wrote the code below as a temporary fix, but please fix the bug.
$j(’.search_covers_header’).click(function(e){ setTimeout(unbindsearch, 100); });
function unbindsearch(){ $j(’.content, footer’).unbind( “click” ); }
Hi,
Thank you for sharing this with us. It is in our TO Do list for the future Bridge update.
Best, Qode
Dear agent,
In the newest theme update (16.9) this bug still exist. I’m quite disappointed that this still doesn’t work.
Hi,
We are really sorry because of that. Our dev team was focused on adding some new features and fixing bugs where we ha numerous request. This was with a bit lower priority, but it will definitely be part of next theme update. We just got confirmation from manage. Thank you for understanding.
Qode
Hi, can i show the menu categories open into Fullscreen Menu? i don’t see where…
Regards.
Hello,
Please, reach our support team at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will help you there.
Best, Qode
Hi, i’m working in local, so that i can’t pass you the wp-admin access, however i think is a easy question, i only want to see open/expanded the categories when i open the fullscreen menu, because by default i see the categories, and i need to click on it to see the subcategories or categories child.
Regards.
Hi,
For any question like this one, feel free to reach our support team at https://qode.ticksy.com/ When it comes to submenu items, just nest it like here https://www.screencast.com/t/RwjVAUpO and you’ll get this in frontend https://www.screencast.com/t/r2ozHiXKnaOpBest regards, Qode
No, i want to see the submenu open when i open the fullscreen menu. Into the video that you send, you need to do click on the category to see the submenu.
Is that possible? can i do that with any JS or CSS code?
Regards.
Hi again,
Yes, try to add this part of code in Custom Css:
nav.popup_menu ul li ul.sub_menu{
display: block!important;
}and in Custom Js put this code:
$j('.popup_menu ul li').addClass('open_sub');On that way you’ll gave all sub menu items initially opened. For any further questions, please, contact our support team. Thanks
Qode
Hola, estoy teniendo problemas con la instalacion, lo he reacizado tanpo por wordpress como por ftp, y sale error fatal, habria que hacer algun procedimiento para esta este tema actualizado?. Gracias
Hello,
Please, submit a ticket at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will check this closer and help you there.
Best, Qode
Hi, I noticed in the last few days I have a white bar on top all my pages with this text: page contents – is it from your theme last update or from WP bakery builder – which BTW needs to be updated – can you help? https://digistylist.com.au Thanks
Hi,
Could you, please, try to disable all third party plugins first and then check this again? If the issue doesn’t appear with non third party plugins, then try to enable plugins one by one to see which one is causing this. Thanks
Qode
Thank you for your help – I found the reason I updated to Yoast SEO premium which added some coding in the header. cheers.
You are welcome. Great. Really glad to hear this has been sorted out!
Qode
Hi guys, after the update to 16.8 i get a weird search bar on the left side o the screen. how do I disable it? Search bar in the header is disabled thanks. https://aacariology.org/
Hi,
Just go to Appearance > Widgets and remove widget from Left Side Fixed https://www.screencast.com/t/qZZ7GC3wl1Best, Qode
Thanks!!! You guys rock. BTW best them out there. Always improving and getting better.
You are welcome. Thank you for this We are so glad whenever we heard review from our satisfied customers.
Wish you all the best, Qode
Hello,
Thank you for a beautiful theme. I have a question about the header top options. I’ve changed the background colour to black on the Qode options. But the widgets seem to have a fixed white background? This way, the black header top is getting overwritten by the widget’s background colour. Is there a way to change the widget background colour to black and make the text white like your demo theme ‘music magazine’ ? Thank you.
Hi,
Thank you for your kind words. Could you, please, send us here your site URL so we could check this closer. Thanks
Qode
alisaparveen.com ; thank you!
Thanks. Try just to add this part of code:
.header_top .container {
background-color: black!important;
}in Qode Options > General > Custom Code > Custom Css.
Best, Qode
Thank you for the reply. Does this mean in the future if i wanted to change colours, I can replace ‘black’ to ’#ffffff’ custom hex values as well?
In the shop page, I’ve set the columns to 4 (3 Product columns + 1 widget) but it still shows (2 product columns +1 widget) – May I know what is wrong?
With the woocommerce integration, would I be right to say that, I’ll have to use the woocommerce’s default product display and cant create the page with the theme’s product display options?
Also, with your overlay hover feature, does the theme allow, a change of product image when hovering? instead of overlay with category/excerpt?
Finally, I can’t seem to find the ‘add to wishlist’ feature that’s listed in your demo?
Appreciate your help, Thanks heaps!
One more question, sorry! Does the bridge theme allow the header to display the way http://bridgelanding.qodeinteractive.com has it? Where you hover over one header text, and everything in it, opens up?
Hi again,
You are welcome. 1) Yes, you could change it using hex values. 2) Please, for questions like this one, submit a ticket on our support forum at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will check this closer. 3) There is no such feature
4) We are using YITH WooCommerce Wishlist for that.
5) Yes, the same menu you could see on our original demo site
http://demo.qodeinteractive.com/bridge/
So, submenu could be open normally or in wide type
https://www.screencast.com/t/Qg38q55bfv
Best, Qode
Hi, Thank you for the reply. Where can I find the option to make the submenu wide type please?
Hi,
You are welcome. Just set type wide for parent menu item and then nest submenu items on desired way https://www.screencast.com/t/tpZjVFbTF
Best, Qode
