Discussion on Soho - Clean Multipurpose WordPress Theme

Discussion on Soho - Clean Multipurpose WordPress Theme

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416 comments found.

Hi there!

I have an issue when I moved this webpage=>https://elnidopropiedades.cl/, from http to https. So I have two problems, the first one is about this external link => “A file with an insecure url of http://www.google.com/recaptcha/api/js/recaptcha_ajax.js?ver=4.9.8" was loaded online: 1308 of https://elnidopropiedades.cl/." as you can see in this page => https://elnidopropiedades.cl/partners/ the ajax call didn’t work (check the console on inspect element on the web browser), and the second problem is about the logo, “An image with an insecure url of “http://elnidopropiedades.cl/wp-content/uploads/2014/09/logoheader0111.png” was loaded online: 247 of https://elnidopropiedades.cl/", as you can see the link of the logo image didn’t update, and I think is a problem with how the theme call the logo image from php file, maybe.

I used https://www.whynopadlock.com to check SSL status and with the test that I did, I wrote this message.

Thanks & Regards

Hello,

For the recaptcha, please open the functions.php file from the root folder of the theme and do a search for “http://www.google.com/recaptcha.” Change the “http” to “https”: https://www.screencast.com/t/Mh857BzSytt . This will be fixed in the next theme update.

As for the image, please navigate to Select Options > Fullscreen Menu > Logo image for Fullscreen menu and re-upload your image here.

Best, Select

Hello! I’ve found a fault with some of the coding in the header which caused my site to break (footer background stretched to header). You may already be aware of this, but just in case how would you like me to send it to you?

Thanks :)

Hello,

You can email us at support@select-themes.com and we will take a look.

Thanks, Select

Hi, is it possible to modify breadcrumbs in portfolio page? I would like to have possible to come back to page with all my products – not only to home page. See here http://yackoni.hekko24.pl/portfolio_page/seria-bello-touch-pen Is it possible at all? regards Marta

Hi Marta,

Unfortunately this isn’t possible within theme options. Changing the breadcrumb structure would require some advanced custom coding which goes beyond the scope of our support system.

Select

Hi, is it possible to make border/gap between the image in image gallery on normal page(not in portfolio)? See here http://yackoni.hekko24.pl/asas/ – it doesn’t lokk good now. Also how can I remove the option “expand the image” in zoomed image. reagrds Marta

Hi Marta,

Can you please explain your first question a bit more? A screenshot would also help. To remove the expansion option, you can add the following custom CSS:

div.pp_default .pp_expand {
    display: none !important;
}

Best, Select

Hi, thank you for your reply. My first question was about free space between the photo like here http://yackoni.hekko24.pl/laser/. The image doesn’t “touch each other” and it lokks better, more clear

Hi Marta,

Thank you for the clarification. The Image Gallery shortcode doesn’t come with spaces, sorry :(

Best, Select

​Hi,

I don’t know why but sometimes when I open product page there is problem with narrow – I can’t see left narrow and right is on the text. (see here https://postimg.cc/image/aw92sq6vh/​. )When I refresh the page it’s ok. Could you help me to fix it?

regards

Marta

Hi Marta,

Thanks for that. On page load, the arrows loaded properly for us: https://www.screencast.com/t/UTFrKEQWA . We aren’t able to reproduce this issue with them getting cut off.

Best, Select

Hi again, so please click the link http://yackoni.hekko24.pl/dlugopisy/ and then choose any of the product. Is it still ok? I’ve got the problem in every browser :( best Marta

Hi again Marta,

Try to add this part of code:

.portfolio_single  .vc_col-sm-8 > .vc_column-inner {
    padding: 0 12%;
}

in Select Options > general > Custom Code > Custom Css in order to fix this.

best, Select

Hello, I have a huge problem with the media uploader on your theme. I can’t insert images in my theme options, pages, sliders etc. When i click ‘Upload file”, the uploader is not working and if I try to paste my image’s URL directly, it also opens the uploader. I have recorded a screen video to show you the bug, here is the link : https://we.tl/5vdbv0DRkt

This is really urgent as I can’t do anything. Thank you

Hello,

Please open a ticket at https://select.ticksy.com/ and one of our support agents will assist you as soon as possible.

Thanks, Select

Hello, is the header top menu able to be configured as an actual second menu or is it just for social icons and text?

Hello,

Thank you for taking interest in Soho. You could add desired content in header top widget areas https://www.screencast.com/t/JAroDzvqYRB You could add Content menu on any place in a page https://www.screencast.com/t/R1XYMigVh2Ud that will be stocked to the top after scrolling.

Best,

Select

Hi There -

I have an old version 1.9.6 and I have a small issue:

I set the booking to CHARGE FULL AMOUNT but once the end user make a reservation, choose PAYPAL and click BOOK NOW button – he receive automatically the BOOKING CONFIRMATION EMAIL.

I want to change it so he will receive the confirmation email only once he successfully paid

Can you please advise ?

Thanks

Hello,

If you are using our theme: https://themeforest.net/item/soho-clean-multipurpose-wordpress-theme/7940219, kindly open a ticket at https://select.ticksy.com/ and one of our support agents will assist you.

Thanks, Select

Hi there – are you able to add a phone number field in the contact form? Perhaps replace the last name field and just have the first name field as just ‘name’?

Thanks so much! :)

Hello,

This isn’t possible with our built-in contact form, but you can have it with the Contact Form 7: https://wordpress.org/plugins/contact-form-7/

Best, Select

The map on my Contact Page no longer works properly, shows some random location in Australia. Tried changing the address in the field, no luck. Also tried adding the longitude and latitude but that didn’t work either. Can you help? Thanks.

You’re welcome!

All good! The update was successful and the only issue was several plugins that need to be re-installed, specifically, Envato Market and Contact Form 7. Now that they are installed, everything is tickety-boo! Thanks again.

Great! You’re welcome.

Hi, I have a strange problem with portfolios. I have created 4 different portfolio categories and added to each portfolio 6 pictures. In Visual Composer I used Portfolio List element. In the filter I get all 4 categories but not all categories have images. What am I missing?

Thank you

Hello,

Please, submit a ticket on our support forum at https://select.ticksy.com and include your site URL with wp-admin access and our agent will check this closer and try to assist you with.

best, Select

Hi, I am trying to get the Shopping Cart icon next to the menu (like in the demo), but can’t find where can I activate that thing. Can you please explain how can I achieve this?

Hi,

Just go to Appearance > Widgets and there add WooCommerce Dropdown cart widget inside WooCommerce DropDown Cart widget area https://www.screencast.com/t/pfgaDXst

Best, Select

Thank you, problem solved!

You are welcome!

Hi, I would like to have portfolio on home page like in your demo but I don’t now why it doesn’t look good. I put a photo in portfolio but I can;t see it in home page. Could you help? My page is http://yackoni.hekko24.pl/

Hi,

In Select Options > Header and Footer you could choose desired colors https://www.screencast.com/t/chZAldYTV

Best,

Select

Hi, can I change the color/stripe with text on the top of the page? (the top with breadcrumbs) http://yackoni.hekko24.pl/portfolio_page/seria-bello-touch-pen-3/ I would like to have any color there regards Marta

Hello Marta,

Please, reach our support team at https://select.ticksy.com/ for further assistance.

Best,

Select

hello, Do you plan to update the template before the end of the year to support wordpress 4.9 and woocommerce 3.2.5? thanks in advance

Hello,

We are working on new updates for all our themes. Unfortunately, there is no ETA we can provide because of numerous themes. We will add compatibility for all included plugins in next update. When it comes to WP 4.9, feel free to use is, and we will provide you latest Visual Composer that is compatible with it. For WooCommerce, we also tested our theme with latest version and even there are outdated files, you could use it freely, since shop process is working normally.

Select

I also notice that the demo is on Woocommerce 2.1.10 – so you’re demo is out of date! No wonder our site is having problems! Can you help please???

Hello,

Demo site is not updated and it is not using latest versions of plugins. Anyway, we included compatibility for 3+ versions of WooCommerce in our theme. If there is any specific issue, please, reach our support team at https://select.ticksy.com and include your site URL With wp-admin access. Thanks

Select

Further to the last comment, when are you releasing the updated theme that works with WooCommerce? Not working presently, and you’re not answering support requests!!

Hello,

We located your tickets on our support forum and our agent is currently working on those. You could recheck whole responses on ticksy pretty soon. Thanks for understanding.

Select

Hi! I just wondered, how many sites can you create when you purchase this theme?

Hello,

As per Envato’s policy, one license is required per one domain. You can read more about licenses here: https://themeforest.net/licenses/terms/regular

Best, Select

Hi Asking for a customer

Do you plan for an update to match the woocommerce 3.2.0?

Regards Malin

Hello there Malin,

Yes, in our next theme update, we will include compatibility for latest WooCommerce version.

Best,

Select

Hello, I need your help… In Safari and Mozilla firefox the slide video it isn´t work

Hello,

Just make sure you’ve added all three formats in video fields https://www.screencast.com/t/hppgKwSoR If the issue persist, please, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access so our support team could take a closer look.

Best, Select

Great theme! I know that my support has run out, but I was wondering if there was a bug with the Select Slider and setting the header style. That should switch the navigation from dark to light. It doesn’t do this for me even when I install all of your demo content on my localhost and have nothing modified.

Hi again,

There are also slide and slider settings for skin, but if you set setting for slides you also need to enable this functionality for slider – see screenshot https://www.screencast.com/t/m4CZf3S1xI

Select

Oh wow that was it! Thank you so much for your help – it’s much appreciated!

You’re welcome.

Hi, I just want to let you know that your theme is not compatible with Visual Composer version 5.2. According its authors I bought separate licence for it to have this plugin updated in name of safety and after update my site stopped to work (some parts weren’t displayed). It would be great if you update this theme too. Thanks

Hi,

Thank you for contacting us.

VC just released new theme version 5.2. We are always updating our theme when new version of included plugins is released. So, our new update will include compatibility for WooCommerce 3+ and also VC 5.2 version It is in our schedule and should be updated pretty soon.

Best,

Select

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